Heathrow access in comfort
Despite its proximity to Heathrow, the room was very quiet as well as being clean, well air conditioned, and large by European standards.
Enjoyed the short stay before our flight.
Very nice Hotel
Breakfast was awesome
Good except for the bar drink and food service.
Drink and food service was very slow and unorganized in the hotel bar.
Perfect location, great service
We arrived late, 8:30 at night, and needed to print out our boarding passes. We had some trouble accessing the information but the concierge was patient and helped us get the passes printed. The morning breakfast was great. Finally, we needed something mailed and they agreed to do that too. So great service, great locations.
I had a package delivery to the hotel no one was there to received and I missed my package I returned home with out and probabaly will lose my money that I expended
Not kids friendly
Close to the airport. Nice comfortable rooms. Executive lounge. Buffet breakfast not
Not kids friendly. No swimming pool. I am gold elite member several time requested front desk staff that I am entitled to enhanced speed internet but they never hot permission for it. Their generic WiFi was really slow. Although, I was on holidays with my family but I was working and it was difficult to download any attachment
Great value for the money.
Extremely pleasant and helpful staff both at front desk and concierge. Tasty restaurant with fast attentive service. Super comfy bed and nice updated bathrooms!!!
Clean, Odeon, efficient hotel
Quite up to date
Good rooms, patchy service
Room was beautifully clean and the bed comfortable.
The queue to check in was too long, the phone in my room didn't work and the airport transfer that I was assured would be available in 5 minutes took 25 making me late for my meeting.
Comfortable luxury hotel
The free wifi was great to have. The rooms were clean and modern with a good size tv. Despite being next to LHR runway it was quiet. The breakfast selection was huge, everything fresh, best scrambled egg ever. All staff were friendly professional and very helpful.
There wasn't anything I didn't like. I did find the ticket machine for the bus service to the airport didn't work with cash (just a minor thing) and I didn't see a business office for guests ( there may have been one but I didn't see one)
Comfortable room and fast internet and ease of taking the public bus system 5 minutes to the terminal cannot be beat.
Hair in the bathroom and in the tea cup suggested it did not get cleaned well, and about a 45" wait to get checked in made the stay less than ideal. Both are probably one-off issues though based upon reviews available.
Renaissance London Heathrow Hotel welcomes you with spacious accommodation, modern amenities and an exceptional location. You'll find our hotel on the outskirts of Heathrow Airport, just a short distance from nearby attractions including Twickenham Stadium and within easy reach of Central London. Recently refurbished rooms and suites offer deluxe bedding, free Wi-Fi access, 24-hour room service and stunning views of the airport runway from soundproof windows. Additional perks throughout the hotel include a modern fitness center. We proudly offer several superb dining options - from global dining at Market Garden Restaurant to Starbucks® coffee at Cafe Cha. Those hosting an event near Heathrow will be thrilled with our well-appointed venues, including the pillar-free Westminster Suite - as well as comprehensive planning and catering services, an on-site business center and abundant on-site parking. Whatever brings you to the area, we know you'll enjoy your stay at Renaissance London Heathrow Hotel.
Based on 5,451 reviews
Value for money
Policies vary by room type and provider.