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|"Helpful staff great comfy beds."||(in 268 reviews)|
|""Clean,comfy bed,nice staff,good location""||(in 88 reviews)|
|""Friendly staff, close to airport.""||(in 138 reviews)|
|"Not holiday inn standard"||(in 13 reviews)|
|"Stayed only one night so don’t know!"||(in 11 reviews)|
|"Room was too small."||(in 115 reviews)|
|friendly staff||in 598 reviews|
|room was very small||in 479 reviews|
|close to airport||in 393 reviews|
|great location||in 285 reviews|
|breakfast was good||in 254 reviews|
|comfortable bed||in 241 reviews|
|free bus||in 153 reviews|
|holiday inn||in 92 reviews|
|early flight||in 83 reviews|
|shuttle service||in 64 reviews|
|early morning||in 56 reviews|
|overnight stay||in 32 reviews|
|airport with free||in 5 reviews|
could do better
gold memeber, got smallest room possible+ most remote from elevator and stairs. it seems like they really made an effort to do as minimum as possible to have me as a returning customer
Dated but clean
Staff were superb. Location is ideal - it is an airport hotel!
Proximity to Heathrow
Room too small
proximity to airport
restaurant staff was rude
Friendly Staff, Aging Building
The staff was friendly and efficient. We had an overnight and then an afternoon flight so we decided to venture out to Windsor Castle. Paige was very helpful and cheerful about storing our bags and giving us directions.
The room was fine but wifi would have been nice for checking into flights, etc. Definitely an aging facility but if you can get a cheap rate, it does the job. The water was scalding hot almost instantly, so if you're travelling with children, be very careful!
Free local buses to Heathrow.
Wireless didn't work in room (networks not available).
I did not like that WiFi was not available to guests.
problem with the linens
Location, price & ease of check-in
The bed linens were washed or treated in a toxic substance which made it difficult to breathe hence difficult to sleep. Front desk staff were clueless and had no options of allergy-free linens.
The room was nice & clean. Quiet area considering it was near the airport.
The Shower knob was too complicated to use, took me 5mins to figure it out. The toilet flush handle was broken & hard to use. Felt uncomfortable to use the toilet.
Location: It's a free public bus ride from Heathrow on several bus routes (e.g., 285, 105, 111). Harlington Corner is the closest stop, but there are a few other bus stops (depending on which line you take) that are within 300 m. Ask at the front desk for the full list of buses that are free from the hotel to the airport (or read the route signs on the poles at the Heathrow Central bus stop). The 285 goes 24/7 and there's also a night bus that goes from Heathrow to the hotel for the later hours. That being said, there are many hotels that are within a short free bus ride from the airport. The cons definitely outweighed this pro and I wouldn't stay here again!
Service: They messed up our reservation and not even the manager could figure out how to fix it within their computer system. I checked in late at night (a little after 11 pm) and had to wait there for about 45 minutes until they could book a proper room for me. I kindly asked if they could give me a room to go to while they figure out how to complete the booking in their system (it was late and I was exhausted after travel), and the On Duty Manager snapped at me and told me to just be patient. Cleanliness: The bathtub drain was clogged and there was hair all over the tub! Appearance: The hotel is aging and hasn't been maintained very well.
Everything was great, even the restaurant and staff
The fire alarm going off at 7am waking everyone up when we had to fly in a couple hrs and having to meet outside in the cold and then having no one tell us anything. We just stood there for 30 min then the alarm turned off and people started walking back in. So no communication would be a biggy.
Descent hotel close to the airport.
Reception messed up our reservation and gave us a single room instead of a double.
Just a 10-minute car trip from London Heathrow Airport, Holiday Inn London - Heathrow Ariel offers convenient and contemporary accommodation. This cosy property is ideally situated in Hillingdon.
A variety of premium services are available for guests of Holiday Inn London - Heathrow Ariel, like 24-hour room service and a currency exchange. Airport transfers, a laundry service and a dry cleaning service are available upon request. The hotel also offers a 24-hour reception, an executive floor and laundry facilities.
Each modern room at the hotel features a mini bar and all the essentials for a comfortable stay. Each comes with a flat-screen TV with satellite channels, as well as a private en suite.
With a selection of British dishes, Holiday Inn London - Heathrow Ariel's on-site restaurant offers a variety of meals for guests to sample. Each evening, guests can enjoy a drink in the cozy lounge bar.
The hotel is within a 30-minute walk of Heathrow Airport Central Bus Station. Harrods and Hampton Court Palace are a short drive from the property.
based on 1,537 reviews
Policies vary by room type and provider.
Best Western London Heathrow Ariel Hotel is located at 118 Bath Road, 4 km from the centre of Hayes. London Motor Museum is the closest landmark to Best Western London Heathrow Ariel Hotel.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Best Western London Heathrow Ariel Hotel.
Yes, Best Western London Heathrow Ariel Hotel offers free Wi-Fi.
No, Best Western London Heathrow Ariel Hotel does not offer free parking.
No, Best Western London Heathrow Ariel Hotel does not offer free airport shuttle service.
Best Western London Heathrow Ariel Hotel is 1.9 km from London Heathrow.
No, Best Western London Heathrow Ariel Hotel does not have a pool on-site.
Best Western London Heathrow Ariel Hotel has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.