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|"Nice staff; great restaurant."||(in 165 reviews)|
|"I loved EVERYTHING about my stay."||(in 15 reviews)|
|"Pleasant staff and great room!"||(in 140 reviews)|
|"No option for self parking."||(in 130 reviews)|
|"I got charged $34.00 per day."||(in 10 reviews)|
|"Front desk staff very average."||(in 11 reviews)|
|friendly staff||in 363 reviews|
|room was clean||in 341 reviews|
|self parking||in 302 reviews|
|great location||in 278 reviews|
|nice hotel||in 199 reviews|
|mandatory valet||in 176 reviews|
|front desk||in 97 reviews|
|galleria mall||in 56 reviews|
|regency club||in 27 reviews|
|houston||in 23 reviews|
|great stay||in 21 reviews|
|per day||in 21 reviews|
|coffee shop||in 19 reviews|
|several times||in 7 reviews|
service, help for the ppl staying there. They lost my car key twice and it took 25+ min to find it Ask for the cleaning service, they never did it Poor room service menu, food had a LOT of condiment Ask for more pillow and towels and never got them. Front desk ppl don’t not help you and if you ask for something while they are helping you they leave you there without any answer. The worst hotel I have ever stay. Worst service ever
Location is perfect for shopping at the galleria. Easy 5 min walk.
There is nothing that needed improvement.
The manager was amazing and accommodating.
Parking was expenive.
I would rather stay at the Westin
Staff was very friendly and responsive.
Sheets were scratchy; Madatory valet; Air in room was extremely dry.
$32 Valet Parking. The average price for valet parking in the area is $10 so to pay $32 at a hotel is fairly pricey.
Excellent service, valet was amazing, room was a very nice size with large walk in tiled shower and plenty of freebies for guests.
I didn't stay
Nothing because I cancelled my booking
Parking cost additional 35 dollar. It's a madness.
Great location and amenities
Great location. Comfortable amenities. Friendly staff.
Housekeeping was loud at times and non-responsive to my need for in-room creamer for complimentary coffee.
No explanation that there is mandatory valet parking. Cost an additional $32 to park my car overnight.
Staff and facilities
Made a mistake on date and the hotel hid behind the Expedia foul up. No common sense.
Loved our stay
Great stay, friendly staff, great buffet, amazing mattresses. Would come again and again.
It was good to stay but the ppl how parking the ca
I like the hotel it's nice to stay if you come from long trip
I do t like the ppl who parking the car cause I come at 4am and I was tired I give them my car to parket and next day when I was in. My car they took my headphones from my I phone7 it's not trust for give them you car
The Hyatt Regency Houston Galleria is located only 1,000 feet from the Galleria and offers a sun terrace and outdoor pool. This 4-star modern hotel is 13 miles from Hobby Airport and 19 miles from George Bush International Airport. It features 325 non-smoking guest rooms and suites. The hotel also has available parking and can provide free transportation to the airport.
Each of the guest rooms is full of natural light due to floor-to-ceiling windows. The spacious rooms have an open floor plan and include a private bathroom with lite vanity mirrors and a walk-in rain shower. There is also a seating area for relaxation or working. The rooms come with a 55-inch flat-screen, high-definition television with plug and play technology for all your devices. Each room has complimentary high-speed wireless Internet, pillowtop mattresses on the beds, charging stations, a work area with a table and chairs, and premium bath products.
The Urban Star Restaurant serves products and foods out of Texas for breakfast, lunch, and dinner. The Urban Star Bar is open in the afternoon and evening and offers handcrafted cocktails and appetizers. Urban Star Market offers grab and go breakfast with salads, sandwiches, coffee, hot breakfast, and flatbreads.
There are many attractions in the area for guests including NASA, the Museum of Fine Arts, the Children’s Museum, or the Houston Zoo. Other popular destinations include the Downtown Aquarium and the Natural History Museum.
based on 1,140 reviews
Policies vary by room type and provider.
All existing Hyatt Regency Houston/Galleria reservations made before 1 April 2020 that are for arrivals through 30 June 2020 can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. Any Hyatt Regency Houston/Galleria reservation you make between 2 April 2020 and 30 June 2020 – for any future arrival date – can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. For more information, visit the Hyatt Response to COVID-19 page.
Hyatt Regency Houston/Galleria is located at 2626 Sage Road in Uptown, 9.8 km from the centre of Houston. Gerald D. Hines Waterwall Park is the closest landmark to Hyatt Regency Houston/Galleria.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hyatt Regency Houston/Galleria.
Yes, Hyatt Regency Houston/Galleria offers free Wi-Fi.
No, Hyatt Regency Houston/Galleria does not offer free parking.
No, Hyatt Regency Houston/Galleria does not offer free airport shuttle service.
Hyatt Regency Houston/Galleria is 20.9 km from Houston Hobby. Hyatt Regency Houston/Galleria is 30.1 km from Houston George Bush Intcntl.
Yes, Hyatt Regency Houston/Galleria has a pool on-site.
Hyatt Regency Houston/Galleria has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.