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The Westin Oaks Houston at the Galleria
4 stars

The Westin Oaks Houston at the Galleria

5011 Westheimer Road, Houston, TX 77056, United States
Houston, TX
See location+1 713 960 8100
From
C$ 244
Cheapest

rate per night

8.9
Very good
based on 719 reviews
719 reviews
Room type
Provider
Nightly total
King room
C$ 244
Standard Room
C$ 294
Traditional Room
C$ 303
41 more The Westin Oaks Houston at the Galleria deals
41 more The Westin Oaks Houston at the Galleria deals

Photos of The Westin Oaks Houston at the Galleria

Overview

Rating

Providing free Wi-Fi and a rooftop pool, Westin Oaks is situated in Houston and is a brief walk from The Galleria. It has a spa and wellness center, as well as valet parking, an express check-in and check-out feature and a 24-hour business centre.

The hotel treats guests to babysitting/child services, a car rental desk and a 24-hour reception. In addition, the multilingual staff are on hand to provide assistance.

Westin Oaks features elegant rooms equipped with tea and coffee making facilities, a refrigerator and a hair dryer. There are also several connecting rooms designed to accommodate families or groups travelling together.

The hotel houses Daily Grill, which offers breakfast, lunch and dinner and presents guests with everything they need for an enjoyable night without having to leave the hotel. Those wanting to unwind with a drink can do so in the in-house bar. A selection of dining options can also be found in close proximity to the property.

The hotel enjoys an ideal location, allowing guests easy access to a range of popular attractions. Gerald D. Hines Waterwall Park and Williams Tower are within a 10-minute walk and George Bush Intercontinental Airport is 35 minutes' drive away.

Rating
8.9
Very good
Based on 719 verified guest reviews

Latest deals for The Westin Oaks Houston at the Galleria

Thu 22/5
Fri 23/5
King room
1 king bed
C$ 244
1 king bed
C$ 330
2 king beds
C$ 347
Double room
1 king bed
C$ 381
1 king bed
C$ 390
bed type unknown
C$ 392
Traditional Room
bed type unknown
C$ 303
bed type unknown
C$ 303
1 king bed
C$ 344
Executive room
1 king bed
C$ 414
1 king bed
C$ 427
2 king beds
C$ 593
Deluxe room
1 king bed
C$ 460
1 king bed
C$ 484
1 king bed
C$ 499
Standard Room
1 king bed
C$ 294
bed type unknown
C$ 336
bed type unknown
C$ 380
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at The Westin Oaks Houston at the Galleria

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free parking
  • Business centre

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Car rental
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Key card access
  • Express check-out
  • Bottle of water
  • 24hr front desk

Basics

  • Internet
  • Wi-Fi
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Hypoallergenic
  • Adapted bath
  • No smoking
  • Toilet with grab rails
  • Upper floors accessible by elevator

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom
  • Walk-in shower

Dining

  • Special diet menus (on request)
  • Microwave
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • Pay-per-view channels
  • TV
  • Smartphone dock

General

  • Seating area
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Pants press

Bedroom

  • Feather pillow
  • Fold-up bed
  • Alarm clock
  • Sofa bed

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Pool and spa

  • Spa
  • Outdoor pool

Parking and transportation

  • Free parking
  • Valet parking

Outdoor

  • Terrace/Patio
  • Garden

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Things to do

  • Horse riding

Fitness

  • Fitness centre

Reviews of The Westin Oaks Houston at the Galleria

8.9
Very good
719 verified ratings
Wonderful
452
Very good
94
Good
59
Okay
33
Fair
27
Mediocre
15
Poor
40

Summary of reviews

Guests say
Guests appreciated the hotel's cleanliness and great location, particularly its proximity to fine restaurants and shopping. However, many reviews highlighted poor service, with complaints about rude staff, issues with room amenities, and a lack of responsiveness from management. Overall, while the hotel has potential, improvements in customer service are needed to enhance the guest experience.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service2 out of 10
Sort by:Most recent

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All reviews

8.0
Very good
Diane, May 2025
Their front desk is great. Their support service such as cleaning crew has a lot to be desired. They either locked your bathroom door, or forgot to replace used towels. Almost every day we will have to call the front desk to fix what the cleaner did or did not do.
6.8
Okay
Ram, Aug 2019
Pros (+) The location is extremely convenient as you can walk right into the Galleria
Cons (-) Everything had a tagged-on extra charge to it, including delivery charges for room service. What is the alternative - pick up from kitchen? Breakfast costs $30, which makes no sense for a continental buffet in a hotel.
10
Wonderful
Anonymous, Dec 2017
Pros (+) Centrally located to everything in the Galleria area.
9.4
Wonderful
Anonymous, Oct 2017
Pros (+) Location, rooms and beds.
2.0
Poor
Juan, Oct 2017
Cons (-) Did not get reimbursed my last night from early check out. Unacceptable
4.8
Mediocre
Anonymous, Oct 2017
Cons (-) Manager was hot/cold. Our expedia reservation was ow to co.e thru so we went for dinner. We asked if they would honor the rate for a second room and the manager said sure and then proceeded to put tax on top of the all inclusive rate I asked him to match. It was only $22 but still it was not what the rate was. At this point the manager intisted on staring me down to get me to praise and agree with...
Read more
2.0
Poor
Anonymous, Sep 2017
Cons (-) The agency ( Kayak ) didnot my reservation to the hotel i was stuck for 4 hours with no solution , later on I got email with refund.
9.4
Wonderful
Anonymous, Nov 2016
Pros (+) Location
Cons (-) Room service
6.0
Okay
Anonymous, Jul 2016
Cons (-) Double queen size bed room is book but it's not available while checkin
8.0
Very good
Ana, Sep 2015
Pros (+) Close to the mall, beds are comfortable, free parking
Cons (-) Needs to be cleaner

Location

5011 Westheimer Road, Houston, TX 77056

What's nearby

  • Lakewood Church2.8 km
  • Buffalo Bayou Park5.9 km
  • Rice University6.9 km
  • Museum of Fine Arts7 km
  • Houston Museum of Natural Science7.2 km
  • Houston Zoo7.4 km
  • Hermann Park7.5 km
  • Sam Houston Park8.9 km
  • Co-Cathedral of the Sacred Heart9 km
  • Downtown Houston9.2 km
  • Houston Theater District9.4 km
  • Houston JPMorgan Chase Tower9.6 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Westin Oaks Houston at the Galleria

Low season

November

High season

May

Average price (weeknight)

C$ 654

Average price (weekend night)

C$ 465
Cheapest month to stay with an average 14% drop in price.
Most expensive month to stay with an average 25% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Westin Oaks Houston at the Galleria

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Westin Oaks Houston at the Galleria

  • If you’re after a cheap room at The Westin Oaks Houston at the Galleria, then you should consider staying during the low season. The cheapest deals can generally be found in November and March.
  • The cheapest price a room at The Westin Oaks Houston at the Galleria was booked for on KAYAK in the last 2 weeks was C$ 654, while the most expensive was C$ 654.
  • How long should you stay at The Westin Oaks Houston at the Galleria? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at The Westin Oaks Houston at the Galleria

  • Where is The Westin Oaks Houston at the Galleria located?

    The Westin Oaks Houston at the Galleria is located at 5011 Westheimer Road in Uptown, 9.3 km from the centre of Houston. Lakewood Church is the closest landmark to The Westin Oaks Houston at the Galleria.

  • When is check-in time and check-out time at The Westin Oaks Houston at the Galleria?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at The Westin Oaks Houston at the Galleria.

  • Does The Westin Oaks Houston at the Galleria offer free parking?

    Yes, The Westin Oaks Houston at the Galleria offers free parking.

  • How far is The Westin Oaks Houston at the Galleria from the airport?

    The Westin Oaks Houston at the Galleria is 20.7 km from Houston Hobby. The Westin Oaks Houston at the Galleria is 30 km from Houston George Bush Intcntl.

  • Does The Westin Oaks Houston at the Galleria have a pool?

    Yes, The Westin Oaks Houston at the Galleria has a pool on-site.

  • How does KAYAK find such great The Westin Oaks Houston at the Galleria hotel deals?

    KAYAK scours the web for all room deals available at The Westin Oaks Houston at the Galleria in Houston and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Westin Oaks Houston at the Galleria and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Westin Oaks Houston at the Galleria.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
The Westin Galleria Houston8.3 Excellent (815 reviews)0.36 kmOutdoor pool, Fitness centre, RestaurantC$ 424+
3-star hotel
60% cheaperResidence Inn by Marriott Houston by The Galleria7.6 Good (673 reviews)0.37 kmOutdoor pool, Fitness centre, Free Wi-FiC$ 155+
4-star hotel
41% cheaper
The Chifley Houston, Tapestry Collection by Hilton
7.9 Good (107 reviews)0.42 kmOutdoor pool, Fitness centre, RestaurantC$ 231+
2-star hotel
74% cheaperExtended Stay America Suites - Houston - Galleria - Uptown5.2 Okay (1,831 reviews)0.43 kmWi-Fi, Tea/coffee maker, Coffee machineC$ 102+

Cheapest

See cheapest stays in Houston
2-star hotel
74% cheaperExtended Stay America Suites - Houston - Galleria - Uptown5.2 Okay (1,831 reviews)0.43 kmWi-Fi, Tea/coffee maker, Coffee machineC$ 102+
2-star hotel
62% cheaperExtended Stay America Suites - Houston - Galleria - Westheimer6.2 Good (914 reviews)0.48 kmWi-Fi, Coffee machine, Free parkingC$ 148+
3-star hotel
60% cheaperResidence Inn by Marriott Houston by The Galleria7.6 Good (673 reviews)0.37 kmOutdoor pool, Fitness centre, Free Wi-FiC$ 155+
3-star hotel
48% cheaper
Staybridge Suites Houston - Galleria Area
8.5 Excellent (184 reviews)0.56 kmOutdoor pool, Fitness centre, Bar/LoungeC$ 202+

Most recommended

See most recommended stays in Houston
2-star hotel
46% cheaper
Holiday Inn Express Houston - Galleria Area
8.8 Excellent (615 reviews)0.56 kmOutdoor pool, Fitness centre, RestaurantC$ 209+
3-star hotel
48% cheaper
Staybridge Suites Houston - Galleria Area
8.5 Excellent (184 reviews)0.56 kmOutdoor pool, Fitness centre, Bar/LoungeC$ 202+
4-star hotel
28% cheaperHyatt Regency Houston/Galleria8.3 Excellent (1,594 reviews)0.56 kmOutdoor pool, Fitness centre, RestaurantC$ 280+
4-star hotel
The Westin Galleria Houston8.3 Excellent (815 reviews)0.36 kmOutdoor pool, Fitness centre, RestaurantC$ 424+

Good to know

Value for money

8.3

Distance to downtown

9.3 km

Nearest Airport

Houston Hobby

Distance to airport

20.5 km

Everything you need to know for your stay in Houston