Trapped in the curve
Property is in good condition and being taken care of very well.
1. One way in and out so you have great difficulty getting TO and AWAY from the property. Construction only compounds this as you cannot get back onto 610 or 10 without going on a wild goose chase. 2. Housekeeping didn't show up at all on the first day, had to get fresh towels that evening after our return to the property. So then the second day I guess they wanted to 'show us' so they came at 8:31am!
Good Value, Very Tidy
Very neat and clean.
Room is a little small, but it wasn't an issue really.
Reall good walls are just thin
It was clean, comfortable and quiet.
Great room, good quality for money, clean, quiet,
Upon checking in we were asked for a credit card for incidentals, which is normal. However, we were never offered the amount that would be put on hold. We had to ask how much would be put on hold. We were told 50.00. Because it struck us as weird that the amount was not offered upon arriving in the room we checked the amount requested. 150.00 we're put on hold. We called the front desk and we're told that it should not have been 150.00 (after we pointed out that the room was prepaid and it is not usual to charge the whole night's fee on a prepaid room) and that it would be returned. It was not. It still appeared on our statement. Not cool.
Whether you are traveling to Houston for business, leisure, or for a family vacation, you’ll have a great stay at the Sheraton Houston Brookhollow Hotel. Located at Interstate 610 and U.S. Highway 290, our North Houston hotel offers free parking as well as complimentary shuttle service with scheduled runs to the world-famous Galleria shopping center. Both George Bush Intercontinental Airport (IAH) and Hobby Airport (HOU) are easily accessible. Our newly refreshed lobby and lounge are ready to welcome you upon arrival. Re-energize in the fully equipped Sheraton Fitness center, the perfect way to strengthen body and mind. Soak up the sun and take a refreshing dip in our outdoor pool, or simply relax and unwind in our hot tub. Gather over light bites and cocktails at Ella’s Table Restaurant & Bar, our North Houston restaurant where you can catch up on the news or watch your favorite sports team. Event planning is easy with 15,200 square feet of lobby-level meeting space, including the 8,000-square-foot Grand Ballroom. Make your Houston meeting memorable with enhanced audiovisual services and ultra-fast broadband capabilities. Take advantage of our Bridal Suite on your big day. Whether you’re planning a meeting, a conference, a retreat, a wedding, or a special event, our dedicated Convention Services staff is ready to assist in planning your next gathering down to the last detail. After a long day, relax in a comfortable guest room complete with complimentary High Speed Internet Access and our Sheraton Signature Sleep Experience. Club guests have 24-hour access to the newly renovated Sheraton Club Lounge, a relaxing, upscale space with complimentary breakfast, evening hors d’oeuvres, and cocktail and beverage options. Meet friends, connect with colleagues, or watch your favorite sports game on the HDTV. When you need to get down to business, a copier/fax/printer and complimentary office supplies are available.
Based on 1,080 reviews
Bar and Beverages
Value for money
Policies vary by room type and provider.