Weren't accommodating on keeping rooms together and letting us know in advance they did not have connecting rooms.
The AC is not working
We booked three rooms and we went for 8 days. I used to stay there every summer for the last 5 years. This year was a nightmare we could not sleep the rooms were all so hot because the change the AC sistem change with sensors that swift of and most of the night you wull be in an oven. talk to the manager and only received a wrong explanation.
Need to really reoair the climate of the rooms. Food and concierge are good. But they save money turning off tge AC and you will mot bevable to sleep. Used to be the best hitel in Ibiza but no longer.
Location The hotel is situated in the exclusive area of Marina Botafoch, near to the famous Pacha night club. The beach is 600 metres from the hotel, and restaurants, bars and links to the public transport network are all located within a 200 m radius. Facilities This hotel was built in 2007. Travellers can feel at home in one of the 157 rooms. In the air-conditioned establishment, guests are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Most of the storeys can be reached by lift. Amenities include a cloakroom, a safe and a currency exchange service. Wireless internet access is available to travellers in the public areas. Among the culinary options available at the accommodation are a restaurant, a dining area, a breakfast room, a café and a bar. Shopping facilities are also available. There is also a garden. Additional features at the hotel include a newspaper stand, a TV room and a playroom. Guests arriving by car can leave their vehicles in the garage (for a fee) or in the car park (for a fee). Bicycles can be left in the bicycle storage area. Available services and facilities include a babysitting service, room service, a laundry service and a hairdresser. Rooms Each of the rooms is appointed with air conditioning, central heating and a bathroom. The basic features of most rooms include a balcony. Most of the accommodation units also enjoy a side-on sea view. The rooms each feature a double bed. Cots are available for younger travellers. A safe and a minibar are also available. A mini fridge and a tea/coffee station ensure a comfortable stay. Internet access, a telephone, a TV, a radio, a stereo system, a CD player, a DVD player and WiFi add to the comfort of the holiday. Slippers are laid out in each of the rooms. Rooms suitable for wheelchair access are bookable. The bathrooms are fitted with a shower, a bathtub and a hot tub. A hairdryer and bathrobes are provided for everyday use. Bathrooms with wheelchair access can also be booked. The establishment offers non-smoking rooms. Sports/Entertainment A refreshing dip in the indoor or outdoor pool is an enjoyable way to cool down on hot days. A sun terrace, sun loungers and parasols are also available. The hot tub is the perfect place to relax. There is also a poolside snack bar. Guests of the accommodation can enjoy indoor activities, including a gym. The hotel offers various wellness options, including a spa, a sauna, a beauty salon, massage treatments, hydrotherapy applications and a solarium, or for a fee, a steam bath and Ayurveda applications. A casino and a nightclub are among the available leisure options. Meals Catering options available at the establishment include bed and breakfast and half board. Guests can choose to book options such as breakfast, lunch or dinner. Staff are also happy to provide special dietary cuisine. Special catering options can be enjoyed at the accommodation. Payment The following credit cards are accepted at the hotel: VISA and MasterCard.
Based on 339 reviews
Policies vary by room type and provider.