We stayed here before a flight out of indy. We selected it because of its low price only to find out later that it is another $29 to leave your car. It was dirty and not well maintained. We were told the shuttle left at 4 and 4:45 the next morning and I told him we would be down for one of them. The next morning we were called at 10 till four saying we had to be at the 4 o'clock one because we didn't schedule another pick up time?! We had an 11 month old with us so this wouldn't work. They did work with us in the end and agree to come get us at 4:30.
Room was clean, in a safe area close to downtown.
Hallway, elevator, and stairs were very dirty. I notified the front desk about someone trashing the stairwell by our room and it was still dirty when we left a few days later.
Staff need focus on customer service.
Hotel is well located.
Staff service and room cleaning need to improve.
Great family stay place
This was a great stay - close to the city and all the activities we were doing but a much more affordable package then a downtown option. It could use an up-grade, but the beds were very comfortable and the staff very friendly!
Comfy bed, clean and modern, near the airport. Exactly what I was looking for.
Not so sure
Beds comfortable and staff friendly.
What really turned us off was that there were cigarette burns in the carpet and the smell of room freshener overwhelmed the entire room. It was supposed to be nonsmoking, but we arrived late and were too tired to get another room. We did tell the front desk about the carpet and we said it smelled of stale cigarettes. He looked shocked. Really! Apprehensive about staying again.
Staff was excellent
shower water pressure was very weak
great staff. Great location for Indy 500.
hospitality couldn't count to 4. We had to retrieve the corrct number of towels all 5 days of our visit. Bathroom floor not clean.
Relax at the consistently enjoyable Microtel Inn and Suites by Wyndham Indianapolis Airport hotel conveniently located near the Indianapolis Motor Speedway, Indianapolis International Airport, and just 17 minutes from downtown Indianapolis. Football at the Lucas Oil Stadium is just 15 minutes away. After an exciting day, enjoy complimentary delivery from Kazablanka Grill and Bar located across the street from this lodging. Ideal for business and leisure, this modern lodging offers a complimentary airport shuttle upon prior request, complimentary high-speed Internet, laundry facilities, and Park Before You Fly packages. Book your next event in the meeting and banquet space. Comfortable guest rooms include complimentary local and long distance domestic calls, refrigerator and microwave. Hot tub suites, smoke-free and handicapped-accessible rooms are also available.
Based on 1,096 reviews
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