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Cons: Making enough room for the seat to relax especially the long flight

Pros: Crew was helpful.

Cons: None at this time.

Pros: Cabin was not cold

Cons: Respect passenger seat selection - we were downgraded from economy plus to economy with non reclining seats! Flight crew rude - referring to passengers as “bodies”!!! Entertainment system not working. Internet does not work on most of the flight!!

Cons: All went well.

Cons: Check your planes thoroughly before placing passengers on it. The pressurized cabin almost killed us!!

Pros: The flight was on time, with no unanticipated problems.

Cons: Traveling first class in the CRJ commuter planes is really just coach as it was 15 years ago.

Cons: Always seem to be delayed

Pros: The fight was very professionally carried out.

Cons: The gate agent hurried ineffectively to board our slightly delayed flight (around 10 min). She left open the Priority Lane and boarded all pax there, having to step 4 steps to the left to scan every boarding pass.

Pros: Getting home.

Cons: It was an older airplane. For a long flight from Montreal to San Francisco, a plane with more room would be more humane. People were lined up for the bathrooms most of the trip since could not use the small first class bathroom. If one wanted a meal, it was one you had to pay for. Broken monitor

Pros: Seat was comfortable with plenty of legroom. Crew were extremely friendly and accommodating. Flight was a little late leaving but made up list time and arrived on time.

Cons: Seats were too narrow, not enough restrooms.

Cons: The changes of time and gates were disturbing.

Cons: The flight was delayed, the first most important part is to depart on time keeping in mind the customers schedule as well that are travelling with the airline. No communication between the airline and ground department, was not happy at all and probably not fly unites again. Also they charge bags?

Pros: I missed my flight due to a delayed flight from denver to Washington. When I arrived I beg if there is a sooner flight to Geneva. They said no more. They book me another flight which has more connections. When I was waiting for my next flight there were actually more flight going and direct to Geneva before my flight. I even ask the gate personel if There is more seats avilable for one of those flight before my flight. They said yes but because I had a luggage it will take time to transfer my luggage and they will end up being delayed. United airlines is HORRIBLE!!! My flight were delayed and with that they should have more consideration for those costumers who were delayed. But instead of being kind and considerate. They had book me a later flight and the worse thing is the itenerary had more connections. Very Exhausting. The other costumer when we were in the line at the costumer service desk some people were given flight which are like 12 hrs away. How Horrible service. I WILL NOT FLY WITH UNITED AIRLINES AGAIN. Very POOR SERVICE.

Pros: Sat at exit window, extra leg room. Crew was attentive.

Cons: N/A

Cons: Plane wasn’t well maintained. Limited food and entertainment.

Pros: Decent crew

Cons: Seat pitch and comfort. Food utensils VERY flimsy

Pros: The crew was polite and pleasant unlike the crew from KC to Boston.

Cons: Telling us to check bags before we get to our seat and find out there is no more room.

Pros: We got earlier than expected to our destination

Cons: Perhaps educate passengers on the new Delta process of boarding. Too many passengers where disorganized; the crew tried very cars to direct people

Cons: Not really an experienced flyer. Overall the flight seemed good. No issues with airline or airport. Just don’t understand self-important people that feel compelled to push the overhead storage limits with their bags.

Cons: Always need more room

Cons: delays, delays yuck

Pros: Service was ok not a big deal. Could've had a accommodate us for the 2 hour delay

Cons: 2 hour delay...and once in seat it was too hot with traffic of planes in front of us.

Cons: We always board with Sky Priority but the agent took us off the line until Comfort Plus boarded. It was embarrassing to my husband and myself.

Cons: We ordered special meal, and it was even confirmed in the boarding pass but it was never delivered on board.... attendant said they did not get any special meal

Pros: Nothing :(

Cons: My trip was delayed 2 times and I had to boook for a different flight on different day! Absolutely no voucher or anything for hotel stay very disappointed

Pros: Crew onboard was fine

Cons: Flight delay with min amount of explanation

Pros: Airport close to my house and It is United hub

Cons: Many things. Seat does not reclining which is hard for a 5 hrs flight

Cons: The worst airplane in terms of seating space and comfort.

Pros: Quick flight

Cons: Organization of entry gates. Sat in the plane for about 30 min after landing.

Pros: 48 hours travel from Europe Thanks to sucky Delta airlines that are absolutely the most horrible company Never ever again

Pros: Crew was absolutely amazing!

Cons: Delta check in was HORRIBLE! I was charged for a bag check in and had to take my bag through security and they threw away my cologne and razors.

Pros: Delta service is amazing