Crew were welcoming, accommodating and they worked hard to find places for all carry on.
very average service no complimentary alcoholics drinks unlike other airlines such as Porter airlines No decent seats available during check-in time the day before
It was great. There were some issues prior to takeoff. The weather was poor so we had to go through deicing, and we were delayed a bit by the pilots' concern about one of the engines, but that's aviation. The pilots handled everything with aplomb, and kept us apprised
I dread trans-Pacific flights. They are very long. This was my first time on Universal, and it was my best crossing ever. The staff were professional, the hospitality was great, and the food was delicious. The entertainment system filled the long flight hours. I will seek out Universal flights from now onwards. 🙂
My flight was delayed about 1 1/2 hours in Chicago, but other then that it was a good flight.
The flight was delayed, it took longer than anticipated because of weather, and they broke my luggage.
lots of delays the crew were unclear about where to pick up my carry-on, which they took from me to check in on the plane.
My connecting gate in .Chicago was across the aisle from my arriving gate. Otherwise I would not have made my connection. So that was very fortunate.
My flight was delayed by a whole day, so I lost a day of my vacation.
Flight was on time. Staff were friendly. I paid for Economy Plus but was required to check my standard carry-on luggage due to lack of space on the aircraft. This cost me 30 minutes, unexpectedly, in waiting at the baggage claim. This experience did not meet my expectations.
The flight was good. My luggage didn’t land with me when I arrived in Columbus. So grateful I was able to get my luggage back within the 2 hours😍👍.
Air Canada marooned me in Canada with no way back home during my summer vacation. I had to buy a last minute flight ticket for over $500 to make it back home. I have their credit card and have flown them for years. Never again.
Crammed in like cattle waited 30 mins for late connecting flight (flight didn’t wait for me for me when I missed my connection at 2 different airports on outward journey)
The Flight Attendant was particularly helpful to my wife, who was having a bad day.
It is air Canada so leaving 20 minutes late is very acceptable
One United employee a little impatient, also on flight WiFi was out for some time. I was happy to receive a complimentary alcoholic beverage for volunteering to check my carry on bag.
Everything was great, staff, planes, at the gate. All around everything was a pleasure flying .
I COULD NOT GET ON THE FLIGHT BECAUSE THE AIR CANADA CHECK-IN STAFF COULD NOT CHECK ME IN NEITHER COULD THEY DIRECT ME TO THE ALTERNATIVE CHECK-IN AIRLINE I DIDN'T FLY AND HAD TO REBOOK ANOTHER AIRLINE, PORTER FOR THE FOLLOWING DAY. I NEED MY REFUND FOR THE RETURN LEG
When a person pays 500 $ for one way ticket that person should have better seat not the seat before the bathrooms.🤔🤨
Seating is very tight. We were delayed 90 minutes to board, because the flight crew were late
