Perfect, food was great and they had Gluten Free options in the lobby restaurant!
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Amenities at The Westin Indianapolis
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Wi-Fi available in all areas
Reviews of The Westin Indianapolis
8.6
Very good
1066 verified ratings
Wonderful
635
Very good
128
Good
90
Okay
58
Fair
64
Mediocre
25
Poor
65
Summary of reviews
Guests say
Overall, guests praised the hotel's excellent location, clean rooms, and comfortable beds. Many found the staff friendly and helpful, and appreciated the modern amenities and decor. However, some guests were disappointed by the breakfast quality, parking costs, and occasional noise. A few noted issues with in-room amenities and service inconsistencies, but the majority of reviews highlighted positive experiences, especially regarding cleanliness and convenience.AI-generated from customer reviews
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Score by provider
8.5 out of 10
422 reviews
8.9 out of 10
449 reviews
8.8 out of 10
4 reviews
7.8 out of 10
9 reviews
All reviews
Cons (-) Nice stay friendly staff.
Pros (+) Heavenly bed, as usual
Cons (-) The staff was so nasty. Ms. Morales was disrespectful and ambivalent to the customer experience.
Pros (+) Location
Cons (-) No parking available for guests upon check-in. We had to find a public parking lot several blocks away. Bathroom sink would not drain. When the toilet was flushed, water backed up in the sink. Bathtub faucet was very loose from wall and fixtures didn't look clean.
Pros (+) The food, particularly the oatmeal, was very good. Also, the room service and front desk staff were friendly and helpful.
Cons (-) We had to wait well into the evening (until 7 or 8nat night) for our room to be cleaned and that only happened by then because we asked. Several times. The wallpaper was peeling in the bathroom, the shower curtain smelled of mildew and there was mold in the shower
Pros (+) Staff was excellent and very helpful
Cons (-) Parking prices
Cons (-) We were given the keys to an occupied room, which turned out to be an NFL player, then left in the hallway for an hour while the hotel tried to figure out where to put us. They told us the hotel was empty from New Year's Eve the night before but seemed to have booked the only two customers to the same suite! No apologies whatsoever from the manager of the hotel after the hour and a half inconvenie...
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Pros (+) Love that The Westin is pet friendly, but no dog NRD or bowls this time. Tight fit on double beds.
Pros (+) The view from our room was of downtown and from the 13th floor pretty incredible. Everything we needed was within walking distance which for us was wonderful.
Cons (-) For the cost of the room, tacking on a fee for wifi seemed much. Being in this hotel for business made conducting business difficult and the computers in the lobby were no help. I feel a bit like I paid for more than what I got out of staying in this hotel; beautiful, but pricey.
Location
241 West Washington Street, Indianapolis, IN 46204
What's nearby
- Christopher Columbus175 m
- Indiana State Capitol226 m
- Indiana Convention Center237 m
- Eiteljorg Museum361 m
- Indianapolis Union Station0.5 km
- Lucas Oil Stadium0.6 km
- Gainbridge Fieldhouse0.7 km
- E Pluribus Unum0.8 km
- East Gate - West Gate1.1 km
- White River State Park1.1 km
- Indianapolis Zoo1.3 km
- The Cathcart1.5 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Westin Indianapolis
Low season | High season | Average price (weeknight) |
|---|---|---|
January | January | C$ 307 |
Cheapest month to stay with an average 0% drop in price. | Most expensive month to stay with an average 0% rise in price. | Average Sun - Thu price over the last 2 weeks. |
The Westin Indianapolis
Which month has the cheapest rates at The Westin Indianapolis?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at The Westin Indianapolis is January, with an average nightly rate of C$ 246. The most expensive month is May at C$ 317 per night.
What is the cheapest day to book The Westin Indianapolis?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book The Westin Indianapolis is Monday, with an average nightly rate of C$ 243. The most expensive day is Saturday at C$ 414 per night.
How far in advance should you book The Westin Indianapolis?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at The Westin Indianapolis, book around 8 weeks in advance. This could save you approximately 4% compared to booking last minute.
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See most recommended stays in IndianapolisGood to know
Distance to downtown | Nearest Airport | Distance to airport |
|---|---|---|
0.5 km | Indianapolis | 12.8 km |