Best Western Claydon Hotel

not easy to book in for a family. Could not split mt 6,6 and 2 year old into another room. So we brought sleeping bags for them as we arrived very late at night. Duty manager panicked and made us feel uncomfortable. Kids were half asleep and tired. Needed a better response. After he made a call he was then very helpful!!

much kinder and helpful response

Location good, just off the A14 and easy to get to our family nearby, into Ipswich and out to the coast. Staff were faultless and the hotel was clean. Good choice at breakfast.

We stayed during a very warm weather spell and chose this hotel because it has A/C in the rooms. However the A/C is very noisy so while it stops the uncomfortable heat it keeps you awake through the noise! Also not keen on the tiny shower, so small there’s no room to bend down and get your shampoo if you’ve put it on the floor. Would stay again, but ask for a room with a bigger shower next time.

Room was clean. Bed creaky but comfortable

Staff rather dishevelled in appearance.Not really sending out the right, efficient businesslike message. They had wrongly put us in a twin room but did rectify this mistake. Bathroom poorly designed, the door opened straight onto the toilet and would swipe the knees of anyone on it. Shower a dribble. No hairdryer.