Area of town and hotel very clean
Lots of trucks and staff not rude but not friendly.
Good location and breakfast. Excellent bed.
Friendly staff and nice breakfast
Bright interiors, very good breakfast, comfortable beds, welcoming staff, quiet.
The breakfast was better than average and the location was quiet.
Can't think of anything.
I liked the location of the hotel as it was close to where I needed to be.
First, the front desk was left empty for nearly fifteen minutes. After a long wait, I was assigned a room that someone had smoked in. There was also trash around the room. The hotel would not give me another room.
It was a good location for us and it was very clean and well kept.
There was no side chair in the room. The staff told us that the chairs were taken out during a renovation and never brought back. It was very inconvenient for 2 people in the room for 3 days and not have the side chair.
The wonderful lady at the desk helped us so much. We had a Problemeiyh our rental car and she did the phone calls for us, because of our bad language knowledge. She did nit want to take the tip and she gave us the number of her, in case of having further
The coffeemaker with this capsules did not work. But we had the same problem in other houses with this machine too
The room was spacious. A light supper was served at night.
Great staff very friendly, the breakfast was very good every morning kept fresh the bed was to soft for me an my wife that's why I put a 8 on the room but others may like a soft bed, so over all it was a great stay
Just the bed
A New West Suburban Jacksonville HotelWelcome to Jacksonville, where Florida begins. Guests looking for suburban Jacksonville accommodations will delight in the new Holiday Inn Express. The hotel is located just off I-10 at exit 351. I-10 provides direct access to both I-295 and I-95 when you wish to visit downtown Jacksonville.Corporate guests will find this hotel convenient to both Cecil Field (VQQ) and Herlong Airport. Jacksonville International Airport (JAX) is 18 mi away. Businesses like Gerdan Ameristeel, Boeing and the Distribution Service Centers for Winn-Dixie, Publix and Bridgestone/Firestone are within eight miles.Leisure guests can take advantage of the easy freeway access our Jacksonville hotel provides to Florida's famous beaches or challenge themselves on one of the area's premier golf courses. Downtown Jacksonville is just 12 miles away, while Alltel Stadium, home to the NFL Jaguars and the Gator Bowl, is only 20 miles from our new West Jacksonville hotel.No matter the reason for your visit, you will love our West Jacksonville hotel's complimentary high-speed Internet access. As a smoke-free property, we're proud to offer healthy choices in our Fitness Center and Express Start breakfast bar. You will delight in the modern look of our rooms with their big flat panel TVs and cozy line of signature bedding. We want you to make the Holiday Inn Express Chaffee-Jacksonville West your Florida home away from home.
Based on 176 reviews
Value for money
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