|Top route||Melbourne to Sydney Kingsford Smith|
Crew was friendly. Food was average.
Very quick Barding Process, Crew were very friendly and helpful. Nice quiet flight.
Going over to Adelaide the gin was 23d distillery…. Coming home to Hobart it was Gordon’s!!!!!
Cancelled the flight with 4 hrs notice. No other flights available that day.
Flight boarding and departing were on time, friendly staff. Arrived at our destination early with no problems.
Jetstar is now constantly delaying its flights without even notifying the customers. We've got the delay notification from Kayak, and the Airports but not from Jetstar, they just pretended nothing happen until the last minute.
plane one hour late crew on board were great
The food wasn't. I flew 8 and a bit hours and before landing was asked if I wanted a coffee, I needed that coffee. I didn't get that coffee. We flew for 8 hours and then they ran out of service time. I thought that was rediculous. I also got this feeling that every milliliter of water and milk and everything was being counted.
Really need to improve the food options
Night flight and the crew took 2.5 hours to serve the food / cleanup till after midnight with multiple announcements on load speaker preventing people from sleeping. This is done by other airlines much better and the seats are very tight and small to try sleep for long flights.. Better for day flights not overnight.
We had booked seats 1A and 1B on our original booking, however, when it was rescheduled by Jetstar, we lost our seats and ended up on a later flight, and we’re seated in another row.
when rescheduling a very convenient flight time (in my case 11am) to a very convenient flight time (in this case 6.10am) it would be best to put all the people from 6.10am on the 11am flight instead of the other way around. Then when there is a delay of several hours due to a technical hitch, the very least that Jetstar could do would be to provide some food and drinks for those waiting - or at least when we eventually boarded
We'd have appreciated a coffee or tea as this was an early flight It was really complicated to locate the feature to purchase additional luggage. We tried several times on the computer to no avail, and managed to succeed after several attempts on the app
On time always better
It was fine. Because it was longer the staff were more attentive and the whole flight was better. Was also a bit delayed leaving.
The staff were lovely. Flight was delayed. Again, always an issue with jetstar before a flight, very annoying
Every jet star flight I’ve ever been on has had an issue. Really frustrating
The airport experience. Check in and bag drop at Adelaide airport was terrible. Security even worse.
The seats are hard and no leg room
Is really budget airline and the lugagge handling is bad, management also bad. Constant delay and lossing luggage
Jetstar changed my flight plan, adding hours to my original time then every flight I took was delayed
A330 instead of A320 Cramped up on a 5hr flight. Rest ok
the flight was delayed both ways to and from auckland
The captain and crew were very good at keeping passengers up to date with flight progress and arrival.
Delays are not pleasant
The seats on the plane were quite close and cramped but for short travel and if you're looking at saving it's ok.
Flying domestically in Oz now has got worse and worse. It is shameful how pathetic it is on Jetstar: no inclusions whatsoever, not even a magazine anymore. They don't take contactless payments so I couldn't even purchase snacks. So no tea or coffee even. Seat pitch, legroom, etc, omg., dont get me started. Seat in front is practically in your face.There is no eye or verbal contact by ground staff or any of the stewardesses. They make it known how insectile the pax are. Horrible Horrible Horrible.
Plane was delayed. No update from crew while waiting to board. Flight was good and made up time.
Every single one of my flight were delayed. On top of that when I asked for water I didn’t get it the first time. I had to ask for it multiple of time.
People were able to leave their masks off during the flight. A passenger in row 2 was using his phone on take off and landing - this was ignored by the crew who were in eyeshot.
On board Jetstar flights, cabin baggage should not exceed 56x36x23cm. If your hand luggage is bigger, the Jetstar assistance team will most likely ask you to pay extra for checked luggage.
Jetstar offers direct flights to 37 cities in 11 different countries. Sydney, Melbourne, and Auckland are the most popular cities covered by Jetstar.
Jetstar concentrates most of its flight operations in Melbourne.
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