Guest Reviews
Overall Rating
6.0
Good
Based on 3,883 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
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Jetstar traveller reviews
Pros
"Friendly staff at the airport."
(in 35 reviews)
"It was a short flight"
(in 12 reviews)
"All good for a cheap flight"
(in 13 reviews)
Cons
"Ridiculously over priced baggage fees."
(in 84 reviews)
"Didn't pay for checked bags
."
(in 36 reviews)
"Seats were uncomfortable as well."
(in 12 reviews)
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
baggage fees
checked bag
international flight
budget airline
easy check
water for free
friendly staff
seats were very uncomfortable
short flight
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6.0
Pros: Efficient, convenient and quick
review from
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6.0
Cons: Delayed as usual - luggage check again
review from
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5.0
Cons: Flight was delayed .... it’s always delayed!!!! I just gate this airline but sometimes there just is no choice !
review from
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4.0
Cons: Not enough to room in seats for a flight this long
review from
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5.0
Flight from Hell
Cons: Well I thought I was never going to see my family again as there was so much turbulence. At one time I thought the plane was going to tip over. I’m a regular traveler and have traveled the world but never encountered anything like this before. The weather seemed fine . There was no rain or thunder. So what could have caused so much turbulence?
review from
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6.0
Pros: Exactly what we expected. No entertainment no food
review from
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10.0
Good flight
Pros: Got here early! Love that!
Cons: Nothing.
review from
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8.0
As Advertised
Pros: Everything went well and was as advertised. This is a low cost carrier so their business model relies on extra charges for everything. Prepaid my luggage for $19 each way and decided not to order any food (much cheaper at the airport anyway). People just have to be aware that low cost carriers like Jetstar can offer such affordable fares by excluding many things. Qantas would have been approximately 2x as expensive per flight and would have included more things, but the appeal of low cost is to be able to choose what you need.
review from
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4.0
BNE - CNS
Pros: They got me were I was going, just as it says on the tin.
Cons: Don't know what hours they work, but the crew were clearly fatigued and couldn't be bothered. They were still polite but really just could not be a***d! Flight delayed by 20 mins and no explanation until airborne.
review from
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3.3
HORRIBLE STAFF
Pros: I liked the price of the ticket.
Cons: The quality of the staff is so varied. There are a few of them, the stewards and stewardesses, who are top-quality, and then there are some that are absolutely horrible. Sexist, rude.
review from
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5.0
Cons: NO free beverages . . . definitely a "no frills" airline.
review from
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8.0
Good airline for a budget airline.
Cons: I didn’t really like the fact that we had to pay for seats.
review from
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8.0
As Advertised
Pros: Everything went well and was as advertised. This is a low cost carrier so their business model relies on extra charges for everything. Prepaid my luggage for $19 each way and decided not to order any food (much cheaper at the airport anyway). People just have to be aware that low cost carriers like Jetstar can offer such affordable fares by excluding many things. Qantas would have been approximately 2x as expensive per flight and would have included more things, but the appeal of low cost is to be able to choose what you need.
review from
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8.0
Good airline for a budget airline.
Cons: I didn’t really like the fact that we had to pay for seats.
review from
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6.0
Pros: Efficient, convenient and quick
review from
-
6.0
Cons: Delayed as usual - luggage check again
review from
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5.0
Cons: Flight was delayed .... it’s always delayed!!!! I just gate this airline but sometimes there just is no choice !
review from
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4.0
Cons: Not enough to room in seats for a flight this long
review from
-
5.0
Flight from Hell
Cons: Well I thought I was never going to see my family again as there was so much turbulence. At one time I thought the plane was going to tip over. I’m a regular traveler and have traveled the world but never encountered anything like this before. The weather seemed fine . There was no rain or thunder. So what could have caused so much turbulence?
review from
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6.0
Pros: Exactly what we expected. No entertainment no food
review from
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4.0
BNE - CNS
Pros: They got me were I was going, just as it says on the tin.
Cons: Don't know what hours they work, but the crew were clearly fatigued and couldn't be bothered. They were still polite but really just could not be a***d! Flight delayed by 20 mins and no explanation until airborne.
review from
-
3.3
HORRIBLE STAFF
Pros: I liked the price of the ticket.
Cons: The quality of the staff is so varied. There are a few of them, the stewards and stewardesses, who are top-quality, and then there are some that are absolutely horrible. Sexist, rude.
review from
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5.0
Cons: NO free beverages . . . definitely a "no frills" airline.
review from
Flight status
Jetstar Route Map
Popular Flight Routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
935
Cairns
CNS
Brisbane
BNE
109
Denpasar
DPS
Perth
PER
57
Brisbane
BNE
Denpasar
DPS
930
Brisbane
BNE
Cairns
CNS
888
Brisbane
BNE
Mackay
MKY
967
Cairns
CNS
Bilinga
OOL
116
Denpasar
DPS
Singapore
SIN
889
Mackay
MKY
Brisbane
BNE
966
Bilinga
OOL
Cairns
CNS
116
Perth
PER
Denpasar
DPS
117
Singapore
SIN
Denpasar
DPS
906
Brisbane
BNE
Townsville
TSV
907
Townsville
TSV
Brisbane
BNE
830
Brisbane
BNE
Proserpine
PPP
833
Proserpine
PPP
Brisbane
BNE
25
Cairns
CNS
Tokyo
NRT
58
Denpasar
DPS
Brisbane
BNE
16
Osaka
KIX
Cairns
CNS
674
Brisbane
BNE
Darwin
DRW
978
Cairns
CNS
Perth
PER
920
Cairns
CNS
Darwin
DRW
921
Darwin
DRW
Cairns
CNS
960
Adelaide
ADL
Cairns
CNS
771
Adelaide
ADL
Melbourne
MEL
454
Adelaide
ADL
Bilinga
OOL
974
Adelaide
ADL
Perth
PER
630
Avalon
AVV
Bilinga
OOL
602
Avalon
AVV
Sydney
SYD
665
Yulara
AYQ
Melbourne
MEL
661
Yulara
AYQ
Sydney
SYD
782
Brisbane
BNE
Adelaide
ADL
759
Brisbane
BNE
Hobart
HBA
565
Brisbane
BNE
Melbourne
MEL
489
Brisbane
BNE
Newcastle
NTL
825
Brisbane
BNE
Sydney
SYD
465
Ballina
BNK
Melbourne
MEL
963
Cairns
CNS
Adelaide
ADL
943
Cairns
CNS
Melbourne
MEL
957
Cairns
CNS
Sydney
SYD
758
Hobart
HBA
Brisbane
BNE
700
Hobart
HBA
Melbourne
MEL
720
Hobart
HBA
Sydney
SYD
849
Hamilton Island
HTI
Sydney
SYD
744
Launceston
LST
Melbourne
MEL
746
Launceston
LST
Sydney
SYD
797
Maroochydore
MCY
Melbourne
MEL
789
Maroochydore
MCY
Sydney
SYD
774
Melbourne
MEL
Adelaide
ADL
664
Melbourne
MEL
Yulara
AYQ
562
Melbourne
MEL
Brisbane
BNE
464
Melbourne
MEL
Ballina
BNK
950
Melbourne
MEL
Cairns
CNS
43
Melbourne
MEL
Denpasar
DPS
705
Melbourne
MEL
Hobart
HBA
739
Melbourne
MEL
Launceston
LST
792
Melbourne
MEL
Maroochydore
MCY
474
Melbourne
MEL
Newcastle
NTL
436
Melbourne
MEL
Bilinga
OOL
502
Melbourne
MEL
Sydney
SYD
916
Melbourne
MEL
Townsville
TSV
484
Newcastle
NTL
Brisbane
BNE
477
Newcastle
NTL
Melbourne
MEL
494
Newcastle
NTL
Bilinga
OOL
455
Bilinga
OOL
Adelaide
ADL
631
Bilinga
OOL
Avalon
AVV
435
Bilinga
OOL
Melbourne
MEL
495
Bilinga
OOL
Newcastle
NTL
407
Bilinga
OOL
Sydney
SYD
975
Perth
PER
Adelaide
ADL
981
Perth
PER
Melbourne
MEL
609
Sydney
SYD
Avalon
AVV
660
Sydney
SYD
Yulara
AYQ
810
Sydney
SYD
Brisbane
BNE
456
Sydney
SYD
Ballina
BNK
952
Sydney
SYD
Cairns
CNS
721
Sydney
SYD
Hobart
HBA
846
Sydney
SYD
Hamilton Island
HTI
745
Sydney
SYD
Launceston
LST
790
Sydney
SYD
Maroochydore
MCY
527
Sydney
SYD
Melbourne
MEL
Top Airports served by Jetstar
- Melbourne & other airports Airport (MEL)
- Sydney Kingsford Smith Airport (SYD)
- Bilinga Gold Coast Airport (OOL)
- Brisbane Airport (BNE)
- Auckland Intl Airport (AKL)
- Adelaide Airport (ADL)
- Cairns Airport (CNS)
- Hobart Airport (HBA)
- Wellington Airport (WLG)
- Christchurch Airport (CHC)
- Denpasar Bali Ngurah Rai Airport (DPS)
- Newcastle Williamtown Airport (NTL)
- Maroochydore Sunshine Coast Airport (MCY)
- Avalon Airport (AVV)
- Launceston Airport (LST)
Jetstar contact information
- JQ IATA Code
- +61 3 8341 4901 Call
- jetstar.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
