Good to know
|Distance to city centre||12.3 km|
|Nearest Airport||Johannesburg OR Tambo|
|Distance to airport||18.7 km|
|"Beautiful place and friendly staff."||(in 68 reviews)|
|"The bed was very comfortable."||(in 38 reviews)|
|"Service and hospitality was AMAZING."||(in 23 reviews)|
|"Cleaning service is soo bad."||(in 16 reviews)|
|"Airport shuttle wasnt available"||(in 5 reviews)|
|"Honestly the worst hotel I have ever been to."||(in 12 reviews)|
Time of year
Show reviews that mention
|beautiful hotel||in 47 reviews|
|bed was very comfortable||in 51 reviews|
|bit noisy||in 11 reviews|
|clean and neat||in 4 reviews|
|food was good||in 39 reviews|
|fresh linen||in 4 reviews|
|friendly staff||in 114 reviews|
|housekeeping staff||in 124 reviews|
|mandela square||in 15 reviews|
|mat to step||in 2 reviews|
|pool area||in 26 reviews|
|room next door||in 13 reviews|
|room service||in 62 reviews|
|rooms have no view||in 7 reviews|
|shuttle service||in 32 reviews|
|spacious rooms||in 7 reviews|
|value for money||in 30 reviews|
|warm and welcoming||in 6 reviews|
Comfy bed Lot of tv channels Great food Excellent room service
The receptionist at the day of arrival was very helpful, the location is great, the space of the apartment is also very good, with a good view to the city.
The cleaning was not good, specially for the toilets, rooms. At the first day of arrival we have complaint about the cleaning and they fixed, but in the next days, the cleaning was very basic and I would say that the toilets were not cleaned at all. They must invest in the cleaning.
I am blown away. I have stayed in countless hotels and apartments and this was exceptional. The staff were so kind and accommodating. The location is perfect, it’s safe and quiet. The rooms are stunning, with incredible amenities and very spacious. I look so forward to my return.
There was nothing I disliked. Everything was perfect.
The front desk staff was professional, courteous, polite and accommodating. They realized it was my birthday and they placed a fine bottle of champagne and a nice piece of dark chocolate in my room with a very warm card wishing me a happy birthday. This place is a gem and the staff is a class act. During my 2 week stay in Johannesburg, this place was the best place by far out of the 4 different hotels/apartments that I stayed in.
There was NOTHING I didn't like about this place. 10 star rating does not do this place justice. They get 100 stars from me!!!! Keep up the good work Capital 20 West. You are the best!!!!
Safe environment. Staff is friendly and helpful
Got the worst food poisoning from food I ordered from The Veranda
With a stay at The Capital 20 West, you'll be centrally located in Sandton, within a 5-minute drive of Nelson Mandela Square and Sandton Convention Centre. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Sandton? This hotel has facilities measuring 4844 square feet (450 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 1,652 reviews
Things to Know
- Friendly atmosphere
- Comfortable beds
- Friendly service
- Good fitness area
Policies vary by room type and provider.
Reviews about The Capital 20 West
Most Popular Landmarks
- Nelson Mandela Square 1.7 km
- Sandton City 2 km
- South African Museum of Military History 8 km
- Johannesburg Zoo 8.4 km
- Montecasino 8.7 km
- Johannesburg Botanical Garden 8.9 km
|Johannesburg OR Tambo||18.7 km|
|Johannesburg Lanseria||21.4 km|