Hotels near Juneau Intl airport

Pros: Great breakfast every morning home cooked. Very good. The location was very convenient to walk anywhere downtown as well as a very nice walking trail.

Pros: Breakfast was outstanding. Location is very cool. Very historical.

Cons: Not sure it could have. Very relaxing and inviting environment.

Pros: The owner was very personable and sat with us at breakfast. She took care of taxi service, and packed us a to go bag for breakfast to catch an early flight. I would go back. Jacuzzi in room. The place was clean with a great view of downtown Juneau.

Cons: N/A

Pros: We stayed in The Lila's Room for six nights. It is spacious, comfortable and bright, with bump-out windows providing views across the channel. Lots of room with a relaxing sitting area, comfy couch, and sitting chairs, making it a great place to hang and relax while you ponder your next outing. A king sized bed makes it easy to sleep in, but you won't want to miss breakfast! Each breakfast was a treat. A variety of fruits, home-made breads and pastries, home-made granola. Each day there would be a different freshly cooked hot item and meat. Eggs benedict, smoked salmon cream cheese on an English muffin, French toast, pancakes, fresh quiche, home-made applesauce, grilled pork tenderloin, sausage, bacon -- most anything you would hope for. All cooked to perfection and served with a smile and a warm welcome. Linda and Mark were the warmest hosts that you could ask for. Always ready to offer up a freshly baked cookie, muffin, glass of wine, or advice on things to enjoy around Juneau. If you have an early outing that would make you miss the scheduled breakfast Linda will make sure you don't go hungry and pack a great breakfast to take on your trip.

Cons: I really can't think of anything that would have made our stay better.

Pros: Fabulous breakfast - best I’ve ever had. Gorgeous house. Charming and knowledgeable hostess.

Cons: Nothing

Pros: Great property in a good location only 10 mins walk or so from the shops, cafes, bars and cruise boat dock. Lovely homely feel with friendly, helpful and considerate hosts - terrific breakfast and fresh baked snacks etc. Linda couldn't be nicer and really looks after her guests.

Cons: Nothing at all.

Pros: People and dogs were warm and welcoming! Breakfast was very good, the room clean and bigger than I expected. Great location. Thumbs up for the always full jar of cookie!

Pros: Linda is a primo host....solicitous, but not overly...just right

Cons: Literally almost nothing...smaller glass cups would be nice for the room rather than the large plastic ones provided...a bit clunky for bedside...

Pros: Great location & exceptional service. Owners go out of their way to see that your stay exceeds expectations in every way. Highly recommend this place.

Cons: Climbing the steep hill if walking, but that’s about it. Wonderful place to stay.

Pros: Loved this hotel!!

Cons: Really nothing in walking distance

Pros: Very comfortable room. Good location for everything.

Pros: No breakfast-Covid ... Room was small, compact but nicely appointed. Had little contact with front desk due to very late arrival and very early departure. It was very clean and quiet and had enough linens...

Cons: We had to phone front desk 3x to get us from the airport though we had arranged with them to have taxi available. We waited more than an hour and 1/2 in driving rain and wind chill...we were soaking wet when we finally got to the motel. Luckily, my 85 year old husband did not get sick. We had no available beverages or food at the site and it was late. As mentioned room was cozy though it was tight for maneuvering luggage and utilizing shower toilet area. It was a great room appointment wise, but too much was crowded into the very small area so we could hardly move about to get into suitcases etc. etc. Don’t mean to complain but it was difficult considering our very wet and cold physical condition and need to unwind and eat and get to bed for very early (4:30 a.m) departure.

Pros: Everything was perfect. The hot tub with shower fittings inside the room was high quality. Appreciated the ceiling fan too!

Cons: Airport shuttle was not available as advertised. But they did send a prepaid taxi. Unfortunately, it took a long time for the taxi to arrive. Returning, they had a taxi waiting outside on time.

Pros: Friendly staff

Cons: Paying for breakfast

Pros: This was my first stay here...I am blown away! I was in Room 132 which is a one-of-a-kind room and I couldn't have asked for a nicer room.! The staff was so very nice, I was in a hurry so I had to get breakfast on the run and they gave me a small box to take with me. Loved it, loved it, loved it! I'll be back!!!!

Cons: The room (132) was huge, very clean and beautifully decorated. The bed was super comfortable.

Pros: The hot tub, great! The self check in and access code system, I really liked! The help-yourself kitchen was great, thanks for the suckers 😊

Cons: My sink wouldn’t drain well. The bathrooms could use more shelving...while traveling I have so many little bottles and toiletries, I could’ve used more space for those items. Some of the candy items were accessible, I was looking for snacks and couldn’t access the cabinets- maybe that’s intentional, for covid reasons. Not a huge issue, but trying to give all the feedback :)

Pros: Beautiful Inn with a beautiful room in the heart of downtown. Staff was very responsive even in the middle of the pandemic. They arranged for everything to be self service to minimize touch as much as possible. The coffee from the special machine which grinds beans was exceptional. Choice of numerous artisan teas as well. The kitchen had breakfast in brown bags inside the refrigerator. The downstairs sitting area was very comfortable and nicely decorated with a home like feel. The room and bathrooms were well equipped with all the amenities.

Cons: All was perfect!!

Pros: The location was good.

Cons: There was no one to greet us upon arrival. The room was stuffy with three fans running. Outside our bedroom window was the spa where everything could be seen and heard. The rooftop spa view is not my idea of privacy or a pleasing view.

Pros: This hotel is amazing! Beautiful, located right downtown within walking distance to everything. They have everything you could possibly need. And if what you need is not in your room, they will get it for you. For example, like a dummy I didn’t bring my umbrella with me to Juneau (who does that?). I inquired about one with the front desk and at the time they only had the umbrella hats that they make available for the hot tub. Super cute but not my style for walking around. By the time we came back to the hotel, just a few hrs later, there was a bucket of umbrellas by the front door for guests to use. Wow!! That tipped the scales for me. The place is immaculate, the breakfast bar is fully stocked and the lobby has lots of games and room to hang out indoors. Bottom line- I will be going out of my way to stay only here from now on when I’m in Juneau!

Pros: I liked the style. I felt like I came to an old, but modern grandparents house) lobby is amazing. It has all you need for a good vocation. Books, great choice of tea(I’m a tea lover), table games etc.

Cons: The floor is too old. Didn’t like the sound, when you walk in home(haeven called it home) at night, make you feel uncomfortable because of the noise

Pros: Location was ideal. And it was so nice to always have food around and available.

Cons: The WiFi was really spotty and it would continually kick us off.

Pros: The location is fantastic. Directly in the middle of downtown, everything is in walking distance. Breakfast is self-service with plenty of options for most tastes. The room we had was very comfortable, and the bed was very soft and plush. Christine, front desk, was very helpful in pointing out neat things to do in the Juneau area. Everyday turned into a cool adventure. Hot tub on the roof is an added bonus to relax after a full day of activities.

Cons: I loved everything. But if you are looking for a full service experience, room service etc, this is not the place for you. The front desk is only occupied for a few hours, the rest of the time you are on your own. The amenities are designed to take care of you for a short period of time, this is not a hotel you will spend all day at. The action is outside. Silverbow Inn get's you started in the morning so you can enjoy Juneau, and it welcomes you back to have a relaxing evening, so you can do it again the next day.

Pros: The Silverbow exceed our expectations! My husband and I are local and stayed her for our anniversary. The Silverbow responded quickly to any questions we had, the place was clean, well stocked with snacks, we played games, it was quiet, and the rooftop hot tub was a HUGE bonus! It's a short walk to many restaurants and right next to the Escape Room so of course we had to go there too! We will definitely stay here again.

Pros: I discovered the SilverBow two years ago and couldn't wait to return to Juneau to stay there. It was the perfect blend of quirky, stylish and comfort. Every detail has been considered. Wonderful hospitality. The location can't be better.

Cons: The only issue was that my room faced the street, so at 2am after the bars closed things got noisy.

Pros: I rooms were very nice, large! larger than my first 1 bedroom apartment! full kitchen, washer & dryer in room. Friendly staff who answered any questions. Right by the water and seawalk. Also walking distance to a grocery store. Worth the extra amount you pay.

Cons: nothing, everything was fine.

Pros: The beautiful park right out our door, great location for down town. The staff very will to please.

Cons: Had to take all of are trash out because of covid, bed was a little to firm.

Pros: That had washer and dryer in the room

Pros: The location, thought it was going to be nicer than Froniter suites where I normally stay. And it wasnt. In fact my room was way small. I love the fact that the rooms have a washer and dryer though which is why I chose this hotel. The staff were nice the few interactions I did have.

Cons: There was no parking for my car. The room was small, and the water when we showered wasnt getting hot just warm. The place wasnt very clean the trash can was completely filled upon arrival.

Pros: Near downtown. Kitchen with washer and dryer

Cons: No elevator in the building I was in. Second time, I've been put on the 3rd floor in the back (no view of the channel)

Pros: So the first room which I received did not have a good view and upon requesting one was told the hotel was full. Completely understandable. After checking in to our room we were disappointed because it faced a bridge. However Gustavo our host was very helpful. For the remaining 2 nights he moved us into a corner room with a view of the water and mountains. Towels and sheets were already provided and he called us twice to ensure our stay was comfortable. I will definitely be back here because of the host. His wife enriched us with information about trails and sightseeing along with road conditions which set us up well to enjoy our stay there. Thank you Gustavo!

Pros: I liked the front desk staff --- they were very, very helpful and worked hard to get us the room we had requested. They did outstanding. Our cleaning ladies were outstanding ---- they just work so hard and took such good care of our room. Very happy all the way around !

Cons: No complaints

Pros: Beds and pillows were comfortable.

Cons: The list is long. Worst hotel I have ever stayed in. Worst management I ever everencountered. They don't even have a card key entry at the front door and the night clerk locks the door and disappears leaving guest locked out. Fortunately the dumpy handicap studio room #1470 they gave me had a door leading to the intersection although I paid for a 1 bedroom queen suite. They tried to overcharge me over my quoted rate, worked on trying to check me in 45 minutes+. Assured me they would correct the price. Then a similar bunch more bs upon check out including they didn't have any more 1 bedroom queen suites so upgraded my room to the handicapped studio converted office. This room is like an office converted to makeshift room. Be very skeptical of positive reviews. Not sure what type of motels these positive posters are use to staying. The Four Points hotel I highly recommend.

Pros: Location, linens and pillows, friendly staff, and breakfast.

Pros: Staff were very friendly and helpful. Breakfast was good.

Pros: The continental breakfast

Cons: I liked everything

Pros: Fire pit was fun. So was the hammock under the deck.

Pros: Lovely lobby- lots of flowering pots all around the hotel added a nice welcoming touch

Cons: some construction work was going on near our room that was quite noisy but when repairs are needed they are needed

Pros: The staff were friendly and very helpful. The hotel provides a free shuttle to/from the airport, down town Juneau, and the ferry which was very convenient. The breakfast was very good. We really enjoyed our stay.

Pros: The shuttle was convenient and took us downtown as well as to and from the airport. We were able to ride the city bus to within a mile and a half of Mendenhall Glacier.

Pros: Was close to the airport but quiet. Grounds were beautiful. Nice room and comfy bed. The counter help was more than accomodating when we arrived an hour and a half early before check in with our luggage.also had a courtesy shuttle to get around!

Cons: Parking was tight when we got there late at night

Pros: Front desk was very helpful, she was super friendly! Great experience.

Cons: Not enough parking

Pros: The staff, shuttle drivers, room comfort and how close the hotel was in relation to the airport.

Cons: I couldn't shower do to being disabled and unable to lift legs over side of tub.

Pros: The staff was very friendly, helpful and attentive to all my needs. I will stay here every time I fly to Juneau. Thank you for all the big and small things you did for me during my stay.

Cons: I am an elder and disabled. It would be nice to have a walk in shower as I cannot lift my legs over a tub. The meals made off property took a little long to arrive the first night. However, breakfast was ready and quite good.

Pros: Staff and room

Pros: The most comfortable beds in Juneau. Shuttle service is always accommodating. Never been disappointed!

Pros: Location

Cons: No

Pros: Very comfortable bed; friendly, helpful staff; very clean; shuttle service from airport. It had everything we needed!

Pros: The hotel provides a lot of good amenities like Free WiFi, comes with complementary continental breakfast and 24/7 shuttle to the airport as well as a shuttle that runs every two hours to the downtown area of Juneau, AK. The staff was courteous and helpful.

Cons: The location of the hotel is far from downtown Juneau, AK - which is where most of the good restaurants and attractions are.

Cons: No breakfast

Pros: view out toward the mountains

Cons: Noise from building hvac when window was open

Pros: Really liked this hotel’s quality in a town filled with lesser quality. The virus garbage has their restaurant, coffee service and bar shut down. Also, can’t register just walking in even though there are loads of vacant rooms. Registered online in the lobby!? Go figure that one out:) Staff is one person at the front desk and they all were delightful.

Pros: Switched to Four Points from a motel near the airport. Glad we did. For $50 more this hotel is 100% nicer! No restaurant or bar open yet. Near downtown. Definitely will be our choice in the future.

Pros: Location

Cons: Had a question for the front desk one night called down and the phone was never answered

Pros: The bedding and quality atmosphere made our stay perfect.

Cons: The restaurant was closed downstairs due to overflowing drains. Changed up our plans a bit.

Pros: location

Cons: i know i left an item, but they can't find it.

Pros: This previously privately owned hotel was born again as a Four Points Sheraton in April. It is tasteful, clean and modern. The staff was professional and knowledgeable about places to go and things to do in Juneau. I will absolutely stay there again, and recommended it to my agency.

Cons: The sound was going out on my TV, and, like many hotels in Alaska, I had no AC.

Pros: The location is right near downtown and if the weather is nice, is a short walk. The rooms are fairly up to date.

Cons: The bathrooms are extremely outdated which leaves them looking dirty (even if they might be clean). The Internet service is EXTREMEMLY slow. I was traveling for business and couldn't work in my room because the Internet went in and out so frequently. I had to use my hot spot on my phone to get anything done! I thought checkout was at 12 and due to feeling under the weather, planned on utilizing all my time until then. In every other hotel I have been in, this is not an issue. I called an got a late checkout but even so was called twice to ask to get out of my room. The girl working at the desk was EXTREMEMLY rude. House keeping never once asked if I could leave.

Pros: The staff was very friendly and helpful. The accommodations were as advertised. The bed was comfortable. The room was clean. I had seen a review starting that the hotel has bed bugs, but this was either false or a long time ago. I had no issues and would stay there again.

Cons: Renovations and construction

Pros: Quiet, clean, friendly

Cons: N/A

Pros: Tons of pillows

Cons: Freeway traffic nearby.

Pros: The room was clean and fairly large.

Cons: not in the best part of town

Pros: I appreciated the kitchenette a lot. The room was well set up for a longer stay.

Cons: I couldn't get the air conditioner/fan to shut off. The room could use a little better lighting.The facility would be improved with a pool.

Pros: Rooms were nice.

Cons: Not a great area for walking.

Cons: The toilet could have been cleaner, I did request at the front desk that the toilet be cleaned. It was...

Cons: You can in theory be an excellent hotel. But if your internet is bad, despite everything else, then by default, your hotel is bad. That is the case here. The internet was so terrible that in reality, there was no internet at all - it was that bad.

Pros: Price. Location.

Cons: No shuttle service. No Essential items like aspirin, Toothbrush or toothpaste at The front desk.

Pros: Good location, nice to have a full sized fridge.

Cons: The lobby being closed over night and in the morning was unexpected - no coffee for our early morning departure!

Pros: Air conditioning was really nice, location was quiet no traffic noise.

Cons: No

Pros: Open room. Small kitchenette with fridge. Nice bed. Flat screen tv. Wifi.

Cons: Do not provide room service (change/fix room and no new towels) except once a week.

Pros: The big tub that my children enjoyed very much

Pros: Staff were very helpful with the shuttle and changing rooms.

Cons: The rooms and hallway were not clean in the B-building. After moving twice, I was relocated to a room in the main building and it was much cleaner.

Pros: Didn’t had any didn't ask wasn’t for sure if they served free breakfast

Cons: First room didn’t had cable box also there was practically empty toilet paper roll and fridge was somewhat dirty and second room didn’t had another trash can but I understand other then that was very comfortable n quiet

Pros: No breakfast

Cons: No lightbulbs. Couldn’t adjust heat

Pros: The facility was clean.

Cons: There was no one at the desk when we arrived at 6:30pm. I called the number to reach the receptionist and it just rang at the front desk where we were standing. We waited for over a half hour for her to show up. She came through the front door carrying a coffee and barely acknowledged us. My husband mentioned that we had been waiting for awhile and she didn't seem to care. The hallway carpets were dirty and the rooms was very warm with no way to turn down the heat. I opened the window for awhile, but it's right on a busy road and was loud enough that we couldn't leave the window open after going to bed. We will not be staying there again.

Pros: The restaurant was good. The meals were great with plenty of food. The staff was very nice. The hotel management was great. We had flight changes and he helped me with rebooking the rooms. He was willing to be flexible with the dates. Having a shuttle to the airport was helpful also.

Cons: Hinge on bathroom door was pulled out of wall.

Pros: Close to the airport

Cons: No

Pros: Great location to the airport

Cons: Air conditioning didn't work and elevator broke

Pros: Staff helpful (Amber). Hotel clean, modern, good location.

Pros: It’s an older hotel but the staff is very friendly and accommodating.

Cons: The property is a little older, the bathroom is small and the curtains don’t close all the way.

Pros: Affordable and easy access to Juneau. Front desk was amazing despite me arriving late in the night. Check in and check out were smooth.

Cons: did not know that I needed 24 hour notice to get a shuttle pick up- had to pay $40 for a cab

Pros: We have 3 very large dogs (pitbulls) 4 dogs total which makes traveling and staying ANYWHERE near impossible. Driftwood was VERY accommodating and didn't appear judgmental of our dogs or breed, which unfortunately happens every other place we travel. The 2 bedroom apartment was more than enough room for all of us at a shockingly low price.

Pros: not much to like in the room

Cons: the 500.00 dollar damage deposit

Pros: Convenient location to good food.

Cons: The pictures did not match the actual condition or decor.

Pros: Loved location. Great kitchenette. Could have used one more fork though lol Clean room. Nice front desk people.

Cons: Fridge leaked water a little bit. Maybe because we lost power briefly for one night. Also room was a bit too hot and we couldn’t adjust the temp

Pros: I like the location. Easy to check in late

Cons: I found the staff's treatment of me to be offensive.

Cons: The toilet was stained. The room was very hot with only a fan to cool it.

Pros: The staff was vary nice and helpful. The shuttle from the airport to ferry helpful. Positive experience

Cons: No

Pros: It is conveniently located near nice walking areas, restaurants and a large grocery store. The room was clean and fairly modern.the staff was friendly and efficient.

Pros: A standard room (or at least the standard room we got) had a queen bed and a twin bed. They were very accommodating with scheduling airport shuttles.

Pros: Location

Cons: There was no breakfast but there was a good restaurant next door.

Pros: Good price for Juneau. Next to a great breakfast lunch restaurant.

Cons: Not that close to the main drag. On the other hand, it was pretty quiet

Pros: It was close to the conference center.

Cons: Extremely noisy. Strong odors. It appeared that drug deals were taking place.

Pros: Good location, pretty basic but nothing was really lacking. Price seemed kinda high but that's more Juneau as a whole vs this one particular location. Shuttle service was a nice bonus. Overall a pretty good place to stay - the smaller suite would be good for a group or family as well.

Pros: Nice, clean, no frills and centrally located.

Cons: You have to make sure to follow up on all requests. Staff is not really on top of things and they get very easily distracted. Had to remind the front desk five times about a morning shuttle and still didn't get it down.

Pros: Great water view. Friendly staff. Convenient restaurant on site.

Cons: Couldn't get through to front desk or restaurant to order room service. Had to go done to order and collect.

Pros: Friendly staff.

Cons: No.

Pros: The front desk receptionists were the best! Super welcoming, helpful and with a smile 😊 the room was spacious and clean, there was roomservice and we had a great stay! Food at the restaurant is really good too

Pros: Everything was cool thank you

Cons: I liked everything

Pros: The rooms had very a large closet. Good view of the water.

Cons: The room was hot.

Pros: The location is perfect! You’re an easy walk from the main tourist hub of Juneau and the ocean view rooms have a lovely view of the water.

Cons: There were a couple cleanliness issues (such as hairs left in the shower or an un-wiped bedside table surface). Also, about three minutes into showering the hot water turned off. These might both be flukes, though.

Pros: Great location, it was clean and staff was friendly.

Cons: NO A/C and no screens in the windows.

Pros: Room space.

Pros: The view and warm welcome.

Cons: There should be an atm in the building, I wasn't able to leave the room and didn't have cash to leave a tip for room service. Also there should be a breakfast menu or times added to the menu so guests know when they can order.

Pros: With all the cocos 19 shut downs the hotel and staff did an amazing, outstanding, over the top job! Hats off to everyone of them

Cons: The mattress was worn out. The shower didn’t drain so you would have 4-5 inches of water around your ankles. Then the last morning of my stay there was Zero hot water for a shower. The staff seemed to have dogs in the lobby. The tv wouldn’t

Pros: Excellent customer service oriented staff, from GM to servers.

Pros: Location would be good except all the road construction made it dificult to get to hotel. R

Cons: The room was huge but the tv was very small and difficult to see from the bed

Pros: nothing

Cons: not close to airport, no shuttle service to airport, noisy could not sleep! would never stay there again!

Pros: The location of the hotel was very good. The staff seemed very nice. We liked that there was a restaurant connected to the hotel.

Cons: The hotel has no AC system, and our room, which was on the bottom/ basement floor (under the main/ lobby floor), was like a little sauna, even with the fans they gave us. It's an old, out of date hotel. The hallway to the parking garage smells really bad.

Pros: the location was good

Cons: My room was below ground level, there was no elevator down, and the room overlooked HVAC machinery .

Pros: Comfortable bed. Clean bathroom. Nice large wood floored closet upon entry to keep all luggage in. Close location to downtown.

Cons: Very hot room. Only a thin pad and flat sheet on bed. Would have liked more bed linens. Dark room, outdated decor. I was very nervous about cleanliness but it looked good.

Pros: I stay in Juneau almost every quarter, so I feel like I have a solid bench mark of the hotels available. This hotel does the trick and is slightly above average for the city. Staff was way above average with friendliness and incredibly accommodating.

Cons: The old school metal keys as opposed to the key cards.

Pros: Shuttle and location

Cons: No

Pros: Close to the airport restaurant

Cons: It was clean.

Pros: I liked the shuttle driver, she was an amazing lady. She was super nice, helped get my gear in the van and offered good conversation on the ride to the property. She unloaded my bags and even opened the hotel door for me. It was more than I expected.

Cons: I did not like how the men behind the desk were distracted with personal cell phones and how they had a hard time providing assistance. I didn't like the loud music from 8pm to 11pm in the next room over.

Cons: The staff is very rude

Pros: Location & very good shuttle to medical appointments.

Pros: Great location and value for travel through Juneau

Pros: Price, quality, airport shuttle

Pros: Friendly, helpful desk attendant Prompt shuttle service Clean room Relatively quiet location

Pros: Nothing

Cons: Everything

Pros: Very helpful staff & shuttle is great!

Pros: Helpful & friendly staff, clean room-was a great stay!

Cons: THE HOTEL WAS CLOSED FOR RENOVATION

Pros: The hotel and the room at not the most clean and comfortable. But the whole experience could be improved if they get some personel with some social skills.

Cons: Location

Pros: Convenient location. Airport shuttle.

Cons: Worn out carpet. The sink didn't drain. No mini fridge or microwave.

Pros: Staff was helpful.

Cons: Felt old and not super clean. Beds were ok. I'll never stay there again.

Pros: Nothing. This is a truly terrible hotel.

Cons: Staff is rude and unprofessional. Waited for shuttle for over an hour while staff was lying to us on the phone saying he was in his way. Hotel is dirty. Triggered my wife's asthma. Staff appears to all be meth addicts. Avoid this place it is not worth it. Don't destroy your experience and impression of Juneau.

Pros: Run down , shabby. No ice machine Staff was a punk

Pros: location

Cons: Last year when we stayed it was dirty, rugs ripped, smelled, but it looked as if they were trying to clean it up--painting the walls and replacing the rugs. Yes, they painted the walls and replaced one carpet but it smelled, the rest of the rugs were filthy, towels shredded, tub dirty, bed dusty on top of headboard, drapes hanging of curtain rod, no grab bars to help on slippery tub. The safety door on the side entrance didn't close. Every day I had to redo my key, the window on the van had paper taped over the broken window, at least I thought it was broken--didn't use the van, ice machine broken not to be fixed as I was told the new owner was taking over the 1st of the month. The motel is in a good location and the prices are competitive so I hope the new owners are able to fix it up. I enjoyed using your services though to book the room, just wished the motel had been clean and safe.

Pros: Shuttle service is great! If the shuttle can't get you some where the hotel will ay for a taxi for you. Close to the airport

Cons: Had to help the elevator door close by hitting it and is a lower quality hotel at 150.00 plus a night

Cons: Didn't stay. Booked 2 rooms in February. Confirmed reservation a few days before and everything was good. Showed up and they had given one of our rooms to someone else. They had nothing else available and there was no way we could have 7 people I'm 1 room for 10 days. Will NOT stay or book rooms there again. Really poor service and management.

Pros: Very expensive. Avoid Juneau at all cost.very greedy city.Especially the cab drivers Sitkas much nicer and a little cheeper and it has a great bus system

Cons: The greed

Pros: Shuttle service & friendly staff.

Cons: No breakfast as advertised Shuttle service was more limited than advertised Stairwells needed vacuuming

Pros: Was close to airport

Cons: Was super itchy all night from the bedding or bed

Pros: Good location for airport and free ferry shuttle if needed. Good restaurant/bar attached!

Pros: My wife and I really liked the friendly atmosphere created by staff and their willingness to make our stay more pleasant. The location is fantastic and the restaurant does serve some of the best nachos in Alaska.

Cons: It is disappointing when neighbors come in at 2:00 am and feel that they have the right to disrupt everyone around them. They are extremely lucky that my wife and I are not vindictive, because waking up at 5:00 am does put us in a position of retribution. But we always take the upper road and ensure that no one else is bothered by our travels. I know this isn't the hotel's fault, but that is what we didn't like.

Cons: Morning clerk was unprofessional. Complained about his computer and printer, ignored me while talking with other staff and complaining with them. When he finally was able to give me my reciept he threw it to me, insteading of handing it and thanking me. Poor customer service.

Pros: Way too hot in the room and hotel. They had fans for us to use while heat was on full blast and couldn’t be turned off in room.

Pros: The location and that it had a good restaurant

Cons: It was hot as hell and in need of a deep cleaning

Cons: Shuttle service way behind we walked to the airport.

Pros: We were traveling during the coronavirus shutdown. We were able to get excellent meals delivered to our room from the hotel restaurant so we didn’t have to go anywhere to eat.

Pros: Very convenient and friendly hotel staff. Shuttle service was extremely helpful.

Pros: The location of the hotel is ideal when flying in and out of the Juneau airport. My wife and I like taking the early flights, so being within walking distance with the airport is perfect.

Cons: This hotel along with others provide the one cup coffee maker. I prefer the drip coffee makers that make a full pot. But it is probably for safety concerns that hotels no longer provide this amenity.

Pros: Hotel employee at the front desk

Cons: The hot water went in and out in the shower

Pros: Location very close to airport and on the bus line; also liked the free shuttle.

Cons: No

Pros: Pool and hot tub

Cons: Internet was spotty in our room.

Pros: The room was spacious and comfortable. Daily cleaning service was excellent.

Cons: No workout room.

Pros: Nothing special

Cons: The price was high even with discount

Pros: Good location, near Juneau Airport, rooms were clean

Cons: More expensive than Best Western next door, Best western had a good breakfast included with the price, Best Western beds were more comfortable, Best Western Staff more friendly and cooperative. We stayed one nice at Best Western and they had no rooms available the next night. So we stayed at Travelodge. Best Western was a much better value.

Pros: Always convenient to the airport and restaurants. Staff is very friendly and efficient. Rooms are adequate.

Cons: No.

Pros: Staff was nice

Cons: No coffee pot in room had to request one. Had to ask for toilet paper. Parking lot full of cars some looked broken down. Queen bed looked like a full size. No area info in room.

Pros: Location

Cons: No info on surrounding area in room had to ask for toliet paper and coffee machine. 2 nights didn't touch room. Pets charges should be listed, not to say they are possible in booking - 25 a night

Pros: Close to Airport and restaurants

Cons: Place was dirty and one of the night staff was very rude

Cons: They said booking .com never sent the reservation!!! We got a small bed, and they said they don't have good luck with booking.com, disappointing we were.

Pros: The staff werre very cordial and helpful.

Cons: The hallways ans steps were in need of cleaning. I could hear water running from adjoining room even though I was on top floor.

Pros: Helpful staff

Pros: This is the closest hotel to the airport, easily walkable unless you have a lot of luggage.

Cons: Stained carpet, thin blankets, noisy heater.

Pros: There was no breakfast. The heat went out in the room in the middle of the night. Was freezing when we woke up. Drunk neighbors banging on door in the late hours of the night.

Cons: Working heater, free breakfast as offered.

Pros: Location

Cons: Covid cleanliness; staff did not wear masks, and if they did wear masks the masks were not covering their noses.

Pros: The kitchen was nice and it was good to have a place to keep things.

Cons: Stains on the sheets and hair in the bathroom

Pros: The front desk was amazing. Totally personable, Extremely knowledgeable. Handled things like a champ through any pressure or questions that put her on the spot. Customer service hero. If i stay there again, it will be due to her professionalism.

Cons: The room was to house a friend that'd been abused by her spouse. After snooping through messenger, he was able to find that i had gotten a room in my name. He came and asked the trainee at the desk for my room #, she gave it to him. Then, knock knock...

Pros: Good everything.

Cons: Nothing else. All good.

Pros: Location to airport and our family.

Cons: Everything, no housekeeping service for the whole 16 days we were there. We took out our own trash daily and took our linens down and picked up clean linens. Requested service 4 times with no response. The toilet was growing black mold. Disgusting place.

Pros: Location to airport

Cons: Sink faucet loose Bed not comfortable and very squeaky

Pros: The room was nice

Cons: The staff was incredibly rude. They were out of line

Pros: NOT MUCH.

Cons: Chose hotel because it had a pool and hot tub. Both closed. No coffee machine in room. Only one soap bar and one shampoo in room. Elevator slow and creaky, floors in hall, elevator and stairway dirty . TV remote working only intermittently.

Cons: Bed was not very comfortable

Cons: The walls are paper thin - you can hear everything & anytime water is being used. When there is a knock on the door, you can’t be sure if it’s yours or someone else’s. Did not feel safe leaving room unattended as place is home to some

Pros: Walkable from airport. Staff friendly & competent. Good internet.

Cons: Our reservation said Queen Suite. We got a standard. We used the stairs at the back. They were filthy. Trash everywhere. Definately hadn’t even been vacuumed in a long time.

Pros: Staff & location & rate

Cons: Tub needs caulking

Pros: Convenient location. Good Wi-Fi.

Cons: The heater did not work, in Alaska, during the Fall - totally unsatisfactory. Not even a plastic cup provided to drink from.

Pros: Friendly staff

Cons: It’s just kinda gross overall

Pros: Not much just the location

Cons: The parking lot was full of cigarette butts in broken glass people looked like on drugs outside. My room was next door to a family living there in kept me up all nite little kids up running around tell 3am. Complained 3 time nothing done about.

Pros: 2 minute walk from the airport which has a bus stop, only 10 minute walk to main bus transfer station. Has a kitchen, but is bare. Ask desk for basics, but sometimes they run out of coffee pots.

Cons: Being told my prepaid, no refund room would be cancelled at midnight If I arrived later than that. I had booked room because I had a 6am flight and did not want to wait until 3pm check in so paid for night before. That is not in their policy statement.

Pros: Close walk to the airport. Room was clean.

Cons: hallway not clean.

Pros: Best-Near to the airport. Worst-nothing listed on web was correct-no free breakfast, no shuttle to airport. No pool. No exercise equip. Kitchenette was supposed to be stocked-wasn't. At first look, looks clean, but wasn't.

Cons: Wasn't clean. Sheets didn't smell clean. Upgraded room, no phone in new room, ironing board broke. Kitchenette had no supplies. Black mold on toilet. Three washers-one broke. Four dryers-two broke. Upgraded room couldn't get a receipt, paper or by email.

Pros: The staff went above to meet my needs.

Pros: Helpful front desk person

Cons: N/A

Pros: Great hotel and clean will stay again

Cons: Great hotel will stay again

Pros: Friendly

Cons: No

Pros: Very convenient location right across the street from Juneau airport.

Pros: conveniently located, price was reasonable

Cons: checked in Mon and saw same trash still in hallways when we checked out on Fri. Not well maintained. Hairdryer was broken and emitted sparks when used.

Pros: The staff was great!

Cons: Our room smelled like dirty socks.

Cons: No

Pros: The staff were respectful and polite

Cons: The first room I was in had bedbugs. I laid down, when I felt something bite my elbow I got up and searched around. I found, under my pillow, at least a dozen bedbugs. Something I did not want to find in 1 in the morning. I immediately switched rooms.

Pros: Not sure.

Cons: The hotel was not clean. Trash can and smoke ashtray at side doors were over flowing. Several vehicles in prime parking spaces were not drivable. The hallway and stairway were really dirty.

Pros: Close to airport

Cons: Desk was not helpful. Didn’t offer coffee at desk for room. Later someone else said they got theirs at the desk

Pros: Firm bed and comfortable pillows.

Cons: Seedy atmosphere what with the cctv monitor showing yourself being recorded at check-in and the manager all tatted up and suspiciously energetic. It's actually located in a decent part of town but it sure doesn't feel like it.

Cons: poor class of tenants, Police involvement every night with down the hall neighbors. room fixtures were either broken or close to broken. I will not take my family here out of safety.

Pros: The location the staff and the bed was comfy.

Cons: Cigarette butts all over the entrance, there was bug poop in the drawer and there were numerous groups of people arguing who sounded like tweeters all night long.

Pros: Staff was not to be found, when something was needed Front door area was a garbage pit.. Butts never pick off the ground , garbage car Never Emptied. Dog poop deposited with cig butts and over flowing. 1 wash cloth per room... with 2 people in it.

Cons: Coffee was out at 8:50 am for breakfast

Pros: It is across the street from the airport.

Cons: The room had a very stale & sour cigarette smell that triggered my allergies. The heater was off & room was cold, refrigerator was also off & warm. The heater was filthy inside on the heating fins and made the room smell worse. The tub had mildew in seams

Pros: An airport hotel with NO transportation to the airport. Never again.

Pros: Located within walking distance to the Juneau Airport.

Cons: Room smelled like fish.

Pros: Walking distance from airport, really friendly staff

Cons: Broken curtain, found someone else's socks behind nigh stand.

Pros: It's right by the airport

Cons: The guy who checked us in acted like he was on drugs. The room wasn't carpeted and very loud. The guy who checked us out was rude. The breakfast was literally coffee, one kind of tea and muffins or a bar. Someone tried to break in our room while we slept.

Pros: Right across the street from airport

Cons: First desk clerk was rather rude and unhelpful. (Half hour later a new desk clerk helped me)

Pros: Location was great.

Cons: Had to get a new room because the first room's main door was falling off the hinges. It look as if it had been kicked in and never repaired. I use my key card and slipped it between the door frame and latch and it unlocked. The shower had hair all...

Pros: Convenient to the airport in Juneau, Alaska

Cons: The night manager on the evening of July 11th was totally inappropriate for this position. He was acting out that he was stressed out and couldn't handle it. There was no shampoo anywhere in the hotel.

Pros: The pool as an option was nice, but it was never available because there were so many kids all thentime

Cons: You never knew when the front entrance was going to be open, it seemed to be based on the mood of the staff. They wouldn't even let guests call up to the room. The walls were super thin and even in the smoking rooms you were constantly awakened by screaming children.

Pros: location

Cons: slow service, out of cups, only offered smoking room. smelled awful.

Pros: Nothing was likeable.

Cons: The hallways were smelly and rooms smelled all the time of dampness.

Pros: nothing awful place

Cons: awful place smell like cat pee, people's hair all over the shower, laundry outside of bed room door pile up, room was not ready waited 30 min for him to change linen, pick up the room, doors not really close able, walls are paper thin hear people bumping the night geez. Kitchen garbage over flowing with trash. Disgusting place. Never again !!!

Cons: Didn't feel comfortable and thought it wasn't the cleanest facility... Ok for maybe a few hours if stay.