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|"Complimentary Mai Tai helped as well!"||(in 5 reviews)|
|"Staff very friendly and helpful."||(in 60 reviews)|
|"The Mamahune Tiki Bar was outstanding!"||(in 12 reviews)|
|"The room view was terrible (trash dumpsters)."||(in 23 reviews)|
|"Breakfast is also overpriced."||(in 10 reviews)|
|"pool/hot tub didn't open until 8:00 AM."||(in 2 reviews)|
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The property itself is very family friendly as it is adjacent to a park which has a large playground structure, lots of open area for walking or bike riding and fronts the ocean for easy fishing. I also appreciate that they use good products for toiletries such as Neutragena and Cottonelle.
The restaurants and bars were closed because of COVID-19. The only business that delivers food in this area is Dominoes Pizza. The wi-fi did not work in our room despite staff trying to reset it. The hotel website indicated a free shell lei and two complementary Mai Tai's/soda per guest. We were not given any shell leis or complementary drinks. Again we were told this was because of COVID-19. I really don't understand why they couldn't just hand us the shell leis. It would have been a great keepsake. I also don't understand why we couldn't have been given two complementary bottles of water since the bars were closed. This was a bit misleading and disappointing, especially when we got to our room and found that the water bottles in the room refrigerator would cost us an additional $2 per bottle.
Staff- pool- jacuzzi- view ðŸ¤™
The staff were mostly very sweet
Location was not even close to what was pictured or described which are the reasons I choose this motel .
Great location. Super friendly staff. Nice lobby and complimentary coffee. Restaurant food excellent. Right on the beach. Decent pool and hot tub. Pretty gardens.
Rooms were clean, very average for the price, but it’s Hawaii and everything is expensive so it’s expected.
Dinner on Valentine’s Day.
Pool could have been warmer.
Daily Resort Charge will be added to the room rate and includes: Arrival Aloha shell lei greeting; Mai Tai or soft drink each evening (max 2 per day/rm); Hawaiian cultural sunrise ceremony (3 days wkly); 2 hr Ke Ala Hele Makalae bike ride (2 per stay); cooler and beach mat usage; local / 1-800 calls Embrace the Aloha Spirit at our hotel Hilton Garden Inn Kauai Wailua Bay features a spectacular beachfront location on the east coast of Kauai on Kuhio Highway #56 just 5 miles from Lihue Airport (LIH). Our hotel is next to the scenic Wailua Bay, where the Wailua River meets the sea. Walk into the inviting, open air lobby with skylights and feel the calming effects of the Garden Isle. Each guest room, junior suite or cottage has relaxing ocean or garden views along with comfortable beds and complimentary WiFi. Our charming two-room cottages provide a separate sleeping and living area for added privacy as well as a lanai to enjoy the refreshing Hawaii tradewinds. The Hilton Garden Inn Kauai Wailua Bay hotel offers 7,460 sq. ft. of flexible event space including the Kuhio Ballroom, the Hilton Conservatory, Mokihana room and the Palms deck. Utilize the professional business center, creative catering services and experienced planners to help create a successful event. Whether business, vacation, retreat or weekend getaway brings you to the Kauai, our friendly hotel team members will welcome you to the Garden Isle with the true spirit of Aloha.
based on 251 reviews
Value for money
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Reviews about Hilton Garden Inn Kauai Wailua Bay
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