Kapaa car rentals

Kapaa car rentals

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Kapaa car rental information

Pick-up locationKapaa
Car types
Rental locations2
Airport locations0

Cheap car rentals in Kapaa

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
Minivan
Passenger Van
SUV
Commercial
Pick-up truck

Kapaa car rental reviews and directory

Alamo

9.2

Wonderful

152 reviews

Cleanliness

9.0

Comfort

9.2

Pick-up/Drop-off

9.2

Value for money

8.8

One location in Kapaa

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Locations in Kapaa

3276 Hoolimalima Pl

+1 844 914 1551

Monday06:00 - 22:45
Tuesday06:00 - 22:45
Wednesday06:00 - 22:45
Thursday06:00 - 22:45
Friday06:00 - 22:45
Saturday06:00 - 22:45
Sunday06:00 - 22:45
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Reviews

10.0 Wonderful

Jun. 2021

KAYAK

Pros:

Very easy pick up and drop off, shuttle to and from was prompt

Cons:

Most expensive car rental I’ve ever had!

10.0 Wonderful

May 2021

KAYAK

Pros:

Very helpful

Cons:

more employees when checking out would be helpful

10.0 Wonderful

Apr. 2021

KAYAK

Pros:

Very good good service on phone helpful people

2.0 Poor

Apr. 2021

KAYAK

Pros:

Staff was horrible on pickup

Cons:

Quit ding the State's job and just rent the car

10.0 Wonderful

Apr. 2021

KAYAK

Pros:

Staff was so upbeat and friendly.

Cons:

Long line so it took 1.5 hr to get our car but not their fault since 2 planes arrived at same time.

10.0 Wonderful

Apr. 2021

KAYAK

Pros:

Great car and customer service

1 out of 29

Budget

Cleanliness

7.5

Comfort

7.6

Pick-up/Drop-off

6.5

Value for money

6.6

One location in Kapaa

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Locations in Kapaa

3285 Hoolimalima Place

+1 808 245 9031

Monday06:00 - 22:45
Tuesday06:00 - 22:45
Wednesday06:00 - 22:45
Thursday06:00 - 22:45
Friday06:00 - 22:45
Saturday06:00 - 22:45
Sunday06:00 - 22:45
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10.0 Wonderful

Oct. 2022

KAYAK
The check in/check out is extremely fast, very easy and customer friendly. The personnel is friendly and supportive.

4.0 Mediocre

Oct. 2022

KAYAK
No air conditioning in the building waiting to pick up our rental, long line, chickens at our feet, car wasn’t what we wanted, car had defects, oil change needed to be done, previous renters bluetooth info still in the car, could not connect my own device, the windows were defective… no room for our luggage.. the budget teller said it was an upgrade. Would you consider this an upgrade? I would hate to see what I upgraded from…

4.0 Mediocre

Aug. 2022

KAYAK
add on $

2.0 Poor

May 2021

KAYAK

Pros:

The staff member was EXCELLENT and the size of the vehicle suited our needs.

Cons:

#1 We had an hour wait in line (with a toddler) and no seating available. Then another hour wait in the hawaii sun with no seating available to take possession of the vehicle. Total of a 2 hour wait to get our vehicle. #2 The vehicle was FILTHY inside, numerous dings, scratches and paint chips to the exterior. The interior rooftop trim was hanging down and the transmission cut out numerous times during the week; causing a false sense of security when thinking the vehicle was parked in (P).

2.0 Poor

May 2021

KAYAK

Pros:

Arrived and Budget had no cars despite us having a reservation. Talked to one person who finally received a car after waiting 5-1/2 hours!!! I called the Budget national number and they said that “ other reservation services like Kayak generate reservation numbers without actually having cars”

Cons:

I guess the lesson learned is NOT to reserve vehicles through a 3rd party and NOT deal with Budget who obviously did not even offer any sort of solution.

7.2 Good

Jan. 2020

KAYAK

Cons:

Pickup line was way too long- over half hour waiting.

1 out of 28

Enterprise

9.2

Wonderful

60 reviews
Best rated

Cleanliness

9.3

Comfort

9.2

Pick-up/Drop-off

8.1

Value for money

9.2

2 locations in Kapaa

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Locations in Kapaa

3-3257 Kuhio Hwy

+1 808 241 5580

Monday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00
Friday07:00 - 17:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
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4-484 Kuhio Hwy

+1 808 975 9686

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
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6.0 Okay

Apr. 2021

KAYAK

Pros:

Staff was wonderful. Car was clean and ready for pick up.

Cons:

Location is NOT at airport - there is NO shuttle. Uber / Lyft are NOT readily available. Must rely on taxi, which is hit or miss from the airport. I had to walk the 1.8 miles from the airport to get to Enterprise before it closed.

9.6 Wonderful

Jul. 2019

KAYAK

Cons:

Car was a little hard to get into.

10.0 Wonderful

Jun. 2019

KAYAK

Pros:

Check in staff rocked. Super easy drop off.

10.0 Wonderful

May 2019

KAYAK

Pros:

This Lihue location was fast, helpful and easy.

10.0 Wonderful

Feb. 2019

KAYAK

Pros:

Agents that I talked to were very friendly and helpful. Would definitely book at the Marriott again, very easy.

Cons:

nothing, everything worked out great. We had the car for a month and no problems at all.

6.0 Okay

Jan. 2018

KAYAK

Pros:

The second manager and staff at Lihue airport who eventually did help us and did all they could do to make it right for us.

Cons:

I received a call that rental location was not open when we would arrive. The offer was to have the car (plus 2 others I rented at the same time) at a different location nearer where we were staying available the next morning. I paid $120 in cab fees to get to our location, but the next morning went to the closer location and found it closed. No one at any number we could find for Enterprise knew anything about our situation other than to suggest that we go BACK to the airport location. (I then had a voice mail from the nearer location about picking up the vehicles but no one answered when I called back. I never heard from him or the manager who gave me his private cell number to call if there was a problem. I called. No response. Ever.) We returned to the airport location (Another $60 cab fare. Once there, I will say the manager on duty was very apologetic and accommodating and even reimbursed us the cab fare. He treated us very well and he is to be commended. But the disorganization cost us a half day of our Hawaiian vacation, time with my family I can't recover.

1 out of 13

Payless

6.1

Cleanliness

7.1

Comfort

7.1

Pick-up/Drop-off

5.5

Value for money

5.9

One location in Kapaa

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Locations in Kapaa

3285 Hoolimalima Place

+1 808 245 9395

Monday06:00 - 22:45
Tuesday06:00 - 22:45
Wednesday06:00 - 22:45
Thursday06:00 - 22:45
Friday06:00 - 22:45
Saturday06:00 - 22:45
Sunday06:00 - 22:45
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Reviews

1.9 Poor

Jul. 2021

KAYAK
Waited in line for the car for >2hrs, mostly outside in the heat. The car I got was much worse than the one I booked and was not clean. Horrible experience.

2.0 Poor

May 2021

KAYAK

Cons:

Waited in line for over 2 hours to receive my car. One person was working behind the desk for 50 customers while other employees watched and chatted. Truly terrible.

4.0 Mediocre

May 2021

KAYAK

Cons:

It was over a 2 hour wait to pick up the car.

4.0 Mediocre

May 2021

KAYAK

Cons:

Horrible trying to get a car then flat tire the first day. No support, no tire replacement details, had police call in order to get them to respond to us. Brutal.

4.0 Mediocre

May 2021

KAYAK

Pros:

Our car was upgraded for the wait and trouble.

Cons:

The shuttle driver never came to pick us up. After waiting 30 minutes we had to get another car rental company shuttle to take us over to the location. Then we waited 2 1/2 hours to get up to get our car.

8.0 Very good

May 2021

KAYAK

Cons:

Located next to all the other rental places. My only complaint was that the Payless name was not listed anywhere on the airport car rental signs or on the shuttle bus.

1 out of 21

Advantage

5.6

Cleanliness

6.0

Comfort

6.0

Pick-up/Drop-off

4.0

Value for money

6.0

One location in Kapaa

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Locations in Kapaa

3273 Hoolimalima Pl

+1 808 245 5823

Monday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00
Friday07:00 - 17:00
Saturday07:00 - 17:00
Sunday07:00 - 17:00
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Reviews

5.6 Fair

Apr. 2019

KAYAK

Pros:

They tried to charge us $50 for returning a Jeep with the roof down despite never having informed us this is an activity that we would be charged for. Either inform us or don’t charge.

6.0 Okay

Jul. 2017

KAYAK

Pros:

The front desk is very mean

9.2 Wonderful

Jul. 2017

KAYAK

Pros:

Got a brand new car in minutes and drop-off was just as easy.

8.8 Very good

May 2017

KAYAK

Pros:

Friendliness of staff

Cons:

Nothing

9.6 Wonderful

May 2017

KAYAK

Pros:

Fast and courteous service, clean vehicle, good price

Cons:

Received a Jeep Renegade as an upgrade. Some quirky controls, but we liked the high clearance and 4WD.

2.0 Poor

Mar. 2017

KAYAK

Pros:

They were friendly while they apologize for giving your car away and only having to "upselled" you.

Cons:

They will give your car "away" if you are running late and then only have higher end vehicles that they upsell you on. Happened to several people, seems like a pattern-even though you have a non-refundable deposit -they will give your car away if an hour later than time you designate. Class action anyone?

1 out of 16

Hertz

6.2

Cleanliness

6.2

Comfort

6.2

Pick-up/Drop-off

5.7

Value for money

6.2

2 locations in Kapaa

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Locations in Kapaa

3-5920 Kuhio Hway

+1 808 400 3751

Monday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00
Friday07:00 - 17:00
Saturday07:00 - 17:00
Sunday07:00 - 17:00
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4331 Kauai Beach Road

+1 808 400 3879

Monday08:00 - 15:00
Tuesday08:00 - 15:00
Wednesday08:00 - 15:00
Thursday08:00 - 15:00
Friday08:00 - 15:00
Saturday08:00 - 15:00
Sunday08:00 - 15:00
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Reviews

8.0 Very good

Nov. 2022

KAYAK
The rental location is really convenient if you are staying at Kauai Beach Resort, because that is where the rental office is located. We found this rental location on Kayak and thought it was located at the airport in Lihue. Luckily for us, we were staying at the KBR. We did have to take a $20 dollar cab each way. So the deals that were close in price (less than the $40 difference in Airport location vs off-site), are the ones we would have chosen.

8.0 Very good

Nov. 2022

KAYAK
Beams on the car were weak! Footbreak was oldfashioned.

4.0 Mediocre

Nov. 2022

KAYAK
Car was picked up at a resort located 3 miles from airport--Hertz office, but no transportation was provided. We had to pay to get there. $44 each way (3-miles from LIH) or pay $150 drop-off fee. This was not disclosed at time of online reservation. Car was not clean and seemed old. Did not have opportunity to discuss with rental rep. as they were busy with another customer. Additional fees/taxes were added, even though this was a PRE-PAID rental that INCLUDED TAXES.

10.0 Wonderful

Jan. 2023

KAYAK
It needs to be stated that this is a SMALL office within the resort. The address maps out to the resort that this Hertz is inside of, nothing in the confirmation informs of this. It’s referred to as the “Downtown Lihue Hertz” and that it isn’t at the airport. I did not expect to pick up car at a resort. Was very confusing. Everything else was great.

10.0 Wonderful

Jan. 2023

KAYAK
Staff was very helpful & friendly. Location not far from the Lihue Airport so need to Uber or Left to offsite location - no shuttle. Car was great & would use again.

4.0 Mediocre

Jan. 2023

KAYAK
Had difficulty picking up the car. The pick up location which was other than the airport was canceled at the last minute via VM. I was told to pick up at the car rental location at the airport now. They kinda gave me the run around. I think I'll rent a car directly from the car rental company next time.

2.0 Poor

Dec. 2022

KAYAK
my reservation got cancelled

1 out of 3

Elita Rent A Car

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Kapaa

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Locations in Kapaa

Lihue Kauai Island Airport LIH

+1 808 245 5823

Opening times not available

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VIPCars Recommendation

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Kapaa

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Locations in Kapaa

3276 Hoolimalima Pl, Lihue, , USA Hawaii

+1 914 368 0091

Monday06:30 - 19:00
Tuesday06:30 - 19:00
Wednesday06:30 - 19:00
Thursday06:30 - 19:00
Friday06:30 - 19:00
Saturday06:30 - 19:00
Sunday06:30 - 19:00
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543 travellers who rented a car in Kapaa gave the car agency they used an average rating of 7.7

Car rental locations in or near Kapaa

Good to know

Most popular car type

Economy

When to book a rental car in Kapaa

Average daily price per month
Rental car prices as pick-up date approaches

Top tips for renting a car in Kapaa

  • Book your rental car in Kapaa at least 6 weeks before your trip in order to get a below-average price

FAQs about renting a car in Kapaa