Araucaria Hotel & Spa

It was very well situated for access to the ski slopes. The room - a family room was lovely both in decor and size and both my girls actually got real beds - not sofa beds as is the norm! The food was very good but was detracted from by the poor quality of crockery - every meal we picked up something that hadn't been washed properly .

It was advertised as a Spa hotel and this is the main reason we chose it. The spa bit was very small and we were asked to wear a bathing costume at all times even in the sauna!!Despite a long list of regulations, for use of the Sauna including no - one under 17 (I paid full price for my eldest daughter but she was not allowed to use these facilities - this was th first thing they told us on arrival but I do not think it is on their web) , they did not remind guests to take a towel into the Sauna which meant that people sat there sweating all over the wood. This is so yukky that neither my husband or I could face using the Sauna. Either the French have different standards of hygiene or the hotel are not 'au fait' with how to use a Sauna.

The location for a skiing holiday was perfect however not much else in the area.

The reception area was very darkly decorated and not very welcoming as a first impression and restaurant staff were very straight faced and not very freindly, hard to approach and made a few mistakes with the billing overcharging by quite a significant ammount.