Good to know
|Distance to city centre||0.9 km|
|Nearest Airport||Las Palmas de Gran Canaria|
|Distance to airport||21.3 km|
|"Very clean and friendly staff."||(in 52 reviews)|
|"Lovely bed,breakfast very good choices"||(in 55 reviews)|
|"Good location with lovely gardens."||(in 27 reviews)|
|"The rooms are not super sound proof."||(in 5 reviews)|
Time of year
Show reviews that mention
|bar and restaurant||in 30 reviews|
|bath shower||in 12 reviews|
|bit dated||in 16 reviews|
|comfortable bed clean||in 15 reviews|
|good breakfast||in 80 reviews|
|great location||in 36 reviews|
|hotel should be little bit||in 61 reviews|
|internet speed||in 7 reviews|
|las palmas||in 7 reviews|
|lovely view||in 10 reviews|
|nice bar||in 30 reviews|
|nice hotel||in 64 reviews|
|old world charm||in 14 reviews|
|professional staff||in 75 reviews|
|remained open||in 1 review|
|restaurant was excellent||in 16 reviews|
|room was huge||in 4 reviews|
|sound proof||in 5 reviews|
|spanish omelette||in 2 reviews|
|squeezed orange juice||in 6 reviews|
|star hotel||in 6 reviews|
|swimming pool||in 36 reviews|
|welcome drinks||in 3 reviews|
|wifi is so slow||in 10 reviews|
|woodwork needs||in 6 reviews|
had to leave the hotel after 3 days,it was closing down
The spacious "junior suite" with separate seating area, large bathroom with separate toilet/bidet and shower, large balcony, impressive communal areas, decorated conference rooms and courtyards, roof-top pool with views over city, setting in beautiful Park Doramas, helpful reception staff. Excellent choice and quality for breakfasts in attractive restaurant with large terrace. The hotel is relatively accessible to all parts of the island, the scenery and traditional towns in the north and centre and beaches in the south, but Las Palmas is often noticeably cooler and cloudier than other areas, particularly the south.
We booked half-board but this proved very restricted, only operating in the bar-restaurant with limited menu choice for the evening meal, limited indoor seating for couples on high stools (too cold to eat outside), and poor waiter service. We could have used a more expensive restaurant on site, but that involved paying an additional supplement of I think 50 euros per head per evening. The reception staff offered us the bar-restaurant's à la carte menu but that was also limited and uncomfortable seating/poor service/poor value for money remained a problem so we switched to bed and breakfast and found an excellent restaurant on the marina with much better choice and service at a lower price. You need to take great care to put all money and valuables in your room safe at all times. Although normally very careful, I accidentally left 300 euros in our room 329 and it disappeared i.e. must have been taken by someone servicing the room. I hesitated to report it since I expected to be told the hotel wasn't liable and didn't want to sour relations with the staff, particularly since we had made a fuss about the half board. When I got home, I decided I had to notify them so they could possibly prevent future guests from being robbed. I have been very disappointed by only receiving a belated response which completely fails to address this particular issue. I can only think that if the hotel has to close and lay off staff because of the coronavirus, someone who may have children will have an extra 300 euros to look after them!!
Architecture of hotel is very good. History of hotel goes back to 1890 with many famous people having stayed there.
I thought breakfast was overpriced at €25.
Breakfasts were amazing - fabulous choice of fish, fruit, cheese, meats etc. Staff were very attentive without being overly so. The deluxe bedroom was clean and spacious and had a private balcony. We particularly enjoyed the wellness spa and gym, access to the pools and roof top terrace. Location was mid-way between the old town and the beach - we were happy to walk but you could catch a bus.
We booked half board i.e. breakfast & evening meal, but were disappointed with menu choices for the latter. The beds were comfortable and made up of 2 queen beds pulled together - we would have preferred 1 king or super king. There was a wardrobe but limited drawer space for smaller clothing items.
Bed comfy little slow service for dinner. Took long time for waiter to come with menu. This is quite typical in area. Found the same in Tenerife
Surrounded by the island’s hundred-year-old vegetation, Santa Catalina, a Royal Hideaway Hotel 5*GL basks in the breeze that arrives from the Port of Las Palmas.
After the recent reform the hotel will now begin a new era with its sights set on the future whilst holding on to the best from the past.
Glamour, authenticity and exquisiteness are exuded in the types of elegant rooms with ocean views or overlooking the hotel’s garden or the city.
Santa Catalina, a Royal Hideaway Hotel 5*GL, has become an international benchmark for exquisiteness and fine dining. Its creations have a Canary Island feel that diverges in to the multiple restaurants.
Synonymous with wellness, relaxation and inner peace. Thanks to the benefits of ‘Wellness by Barceló’
Santa Catalina, a Royal Hideaway Hotel 5*GL, is the top venue for a all types of events. If there is some thing to celebrate, then this is the place.
A hotel that offers unique, personalized experiences
Official Hotel Information
based on 354 reviews
Things to Know
- Friendly atmosphere
- Nice building
- Stylish hotel
- Luxurious Hotel
Policies vary by room type and provider.
FAQs when booking at Santa Catalina, a Royal Hideaway Hotel
Where is Santa Catalina, a Royal Hideaway Hotel located?
Santa Catalina, a Royal Hideaway Hotel is located at Calle Leon Y Castillo, 227 in Centro, 0.9 km from the centre of Las Palmas de Gran Canaria. Museo Nestor is the closest landmark to Santa Catalina, a Royal Hideaway Hotel.
When is check-in time and check-out time at Santa Catalina, a Royal Hideaway Hotel?
Check-in time is 2:00 PM and check-out time is 12:00 PM at Santa Catalina, a Royal Hideaway Hotel.
Does Santa Catalina, a Royal Hideaway Hotel offer free Wi-Fi?
Yes, Santa Catalina, a Royal Hideaway Hotel offers free Wi-Fi.
Does Santa Catalina, a Royal Hideaway Hotel offer free parking?
No, Santa Catalina, a Royal Hideaway Hotel does not offer free parking.
Does Santa Catalina, a Royal Hideaway Hotel offer free airport shuttle service?
No, Santa Catalina, a Royal Hideaway Hotel does not offer free airport shuttle service.
How far is Santa Catalina, a Royal Hideaway Hotel from the airport?
Santa Catalina, a Royal Hideaway Hotel is 21.3 km from Las Palmas de Gran Canaria.
Can you bring pets to Santa Catalina, a Royal Hideaway Hotel?
No, pets are not allowed at Santa Catalina, a Royal Hideaway Hotel.
Does Santa Catalina, a Royal Hideaway Hotel have a pool?
Yes, Santa Catalina, a Royal Hideaway Hotel has a pool on-site.
Reviews about Santa Catalina, a Royal Hideaway Hotel
Most Popular Landmarks
- Museo Nestor 87 m
- Pueblo Canario 115 m
- Plaza de la Feria 1.1 km
- Fuente Luminosa 1.2 km
- Insular de Deportes Arena 1.4 km
- Plaza de España 1.6 km
|Las Palmas de Gran Canaria||21.3 km|
|Santa Cruz de Tenerife Tenerife-Norte||98 km|