Santa Catalina, a Royal Hideaway Hotel

Calle Leon Y Castillo, 227, 35005 Las Palmas de Gran Canaria, Gran Canaria, Spain
+34 928 243 040

Cheapest
rate per night

9.2

Excellent
based on 354 reviews
Santa Catalina, a Royal Hideaway Hotel - Las Palmas de Gran Canaria, Gran Canaria, Spain
Check-in
-
Check-out
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Provider Nightly total
AMOMA C$ 175
Hotwire C$ 201
Cancelon C$ 206
AMOMA
Hotwire
Cancelon

Good to know

Distance to city centre 0.9 km
Location rating 8.2
Nearest Airport Las Palmas de Gran Canaria
Distance to airport 21.3 km

Rooms

Check-in
Check-out

Superior Rooms

C$ 373+

Bed type
Provider
Nightly base price
Unknown
C$ 373 per night
Unknown
C$ 405 per night

Standard Rooms

C$ 206+

Bed type
Provider
Nightly base price
Unknown
C$ 206 per night

Double Rooms

C$ 175+

Bed type
Provider
Nightly base price
Unknown
C$ 175 per night
Unknown
C$ 201 per night
Unknown
C$ 258 per night
Unknown
C$ 274 per night
Unknown
C$ 274 per night
Unknown
C$ 283 per night
Unknown
C$ 300 per night
Unknown
C$ 300 per night
Unknown
C$ 450 per night

Reviews

Pros

Cons

Traveller rating

27
3
1
0
2

Time of year

Traveller type

Show reviews that mention

+
bar and restaurant in 30 reviews
bath shower in 12 reviews
bit dated in 16 reviews
comfortable bed clean in 15 reviews
good breakfast in 80 reviews
great location in 36 reviews
hotel should be little bit in 61 reviews
internet speed in 7 reviews
las palmas in 7 reviews
lovely view in 10 reviews
nice bar in 30 reviews
nice hotel in 64 reviews
old world charm in 14 reviews
professional staff in 75 reviews
remained open in 1 review
restaurant was excellent in 16 reviews
room was huge in 4 reviews
sound proof in 5 reviews
spanish omelette in 2 reviews
squeezed orange juice in 6 reviews
star hotel in 6 reviews
swimming pool in 36 reviews
welcome drinks in 3 reviews
wifi is so slow in 10 reviews
woodwork needs in 6 reviews
  • Poor
    Mar. 2020
    1.0

    had to leave the hotel after 3 days,it was closing down

    nothing

  • Good
    Mar. 2020
    8.0

    The spacious "junior suite" with separate seating area, large bathroom with separate toilet/bidet and shower, large balcony, impressive communal areas, decorated conference rooms and courtyards, roof-top pool with views over city, setting in beautiful Park Doramas, helpful reception staff. Excellent choice and quality for breakfasts in attractive restaurant with large terrace. The hotel is relatively accessible to all parts of the island, the scenery and traditional towns in the north and centre and beaches in the south, but Las Palmas is often noticeably cooler and cloudier than other areas, particularly the south.

    We booked half-board but this proved very restricted, only operating in the bar-restaurant with limited menu choice for the evening meal, limited indoor seating for couples on high stools (too cold to eat outside), and poor waiter service. We could have used a more expensive restaurant on site, but that involved paying an additional supplement of I think 50 euros per head per evening. The reception staff offered us the bar-restaurant's à la carte menu but that was also limited and uncomfortable seating/poor service/poor value for money remained a problem so we switched to bed and breakfast and found an excellent restaurant on the marina with much better choice and service at a lower price. You need to take great care to put all money and valuables in your room safe at all times. Although normally very careful, I accidentally left 300 euros in our room 329 and it disappeared i.e. must have been taken by someone servicing the room. I hesitated to report it since I expected to be told the hotel wasn't liable and didn't want to sour relations with the staff, particularly since we had made a fuss about the half board. When I got home, I decided I had to notify them so they could possibly prevent future guests from being robbed. I have been very disappointed by only receiving a belated response which completely fails to address this particular issue. I can only think that if the hotel has to close and lay off staff because of the coronavirus, someone who may have children will have an extra 300 euros to look after them!!

  • Excellent
    Mar. 2020
    9.2

    Architecture of hotel is very good. History of hotel goes back to 1890 with many famous people having stayed there.

    I thought breakfast was overpriced at €25.

  • Excellent
    Mar. 2020
    9.0

    Breakfasts were amazing - fabulous choice of fish, fruit, cheese, meats etc. Staff were very attentive without being overly so. The deluxe bedroom was clean and spacious and had a private balcony. We particularly enjoyed the wellness spa and gym, access to the pools and roof top terrace. Location was mid-way between the old town and the beach - we were happy to walk but you could catch a bus.

    We booked half board i.e. breakfast & evening meal, but were disappointed with menu choices for the latter. The beds were comfortable and made up of 2 queen beds pulled together - we would have preferred 1 king or super king. There was a wardrobe but limited drawer space for smaller clothing items.

  • Excellent
    Mar. 2020
    9.0

    Bed comfy little slow service for dinner. Took long time for waiter to come with menu. This is quite typical in area. Found the same in Tenerife

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About

Overview

Surrounded by the island’s hundred-year-old vegetation, Santa Catalina, a Royal Hideaway Hotel 5*GL basks in the breeze that arrives from the Port of Las Palmas.

After the recent reform the hotel will now begin a new era with its sights set on the future whilst holding on to the best from the past.

Glamour, authenticity and exquisiteness are exuded in the types of elegant rooms with ocean views or overlooking the hotel’s garden or the city.

Santa Catalina, a Royal Hideaway Hotel 5*GL, has become an international benchmark for exquisiteness and fine dining. Its creations have a Canary Island feel that diverges in to the multiple restaurants.

Synonymous with wellness, relaxation and inner peace. Thanks to the benefits of ‘Wellness by Barceló’

Santa Catalina, a Royal Hideaway Hotel 5*GL, is the top venue for a all types of events. If there is some thing to celebrate, then this is the place.

A hotel that offers unique, personalized experiences

Official Hotel Information

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.2 Excellent

based on 354 reviews

10.0

Bar

9.5

Vibe

7.4

Food

4.7

Value

Things to Know

  • Friendly atmosphere
  • Nice building
  • Stylish hotel
  • Luxurious Hotel

Check in

2:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Disabled Access
A/V equipment rental
Car rental
Cribs available
Laundry facilities
Parking
Cable or satellite TV
Coffee shop
Safe
Airport shuttle (surcharge)
Babysitting/child services (surcharge)
Pets not allowed
Wedding services
Winery
Non-smoking rooms available
ATM on-site
Business centre
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
Bicycle rental
Outdoor pool
Restaurant
Bar/Lounge
Air-conditioned
24hr front desk
Designated smoking area
Terrace/Patio

FAQs when booking at Santa Catalina, a Royal Hideaway Hotel

Where is Santa Catalina, a Royal Hideaway Hotel located?

Santa Catalina, a Royal Hideaway Hotel is located at Calle Leon Y Castillo, 227 in Centro, 0.9 km from the centre of Las Palmas de Gran Canaria. Museo Nestor is the closest landmark to Santa Catalina, a Royal Hideaway Hotel.

When is check-in time and check-out time at Santa Catalina, a Royal Hideaway Hotel?

Check-in time is 2:00 PM and check-out time is 12:00 PM at Santa Catalina, a Royal Hideaway Hotel.

Does Santa Catalina, a Royal Hideaway Hotel offer free Wi-Fi?

Yes, Santa Catalina, a Royal Hideaway Hotel offers free Wi-Fi.

Does Santa Catalina, a Royal Hideaway Hotel offer free parking?

No, Santa Catalina, a Royal Hideaway Hotel does not offer free parking.

Does Santa Catalina, a Royal Hideaway Hotel offer free airport shuttle service?

No, Santa Catalina, a Royal Hideaway Hotel does not offer free airport shuttle service.

How far is Santa Catalina, a Royal Hideaway Hotel from the airport?

Santa Catalina, a Royal Hideaway Hotel is 21.3 km from Las Palmas de Gran Canaria.

Can you bring pets to Santa Catalina, a Royal Hideaway Hotel?

No, pets are not allowed at Santa Catalina, a Royal Hideaway Hotel.

Does Santa Catalina, a Royal Hideaway Hotel have a pool?

Yes, Santa Catalina, a Royal Hideaway Hotel has a pool on-site.

Photos

All Photos (22)
Building (2)
Bedroom (7)
Bar (1)
Rooftop (1)

Location

Most Popular Landmarks

  • Museo Nestor 87 m
  • Pueblo Canario 115 m
  • Plaza de la Feria 1.1 km
  • Fuente Luminosa 1.2 km
  • Insular de Deportes Arena 1.4 km
  • Plaza de España 1.6 km

Getting Around

Las Palmas de Gran Canaria 21.3 km
Santa Cruz de Tenerife Tenerife-Norte 98 km

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Hotels Spain Canary Islands Las Palmas de Gran Canaria Santa Catalina, a Royal Hideaway Hotel