Hotels near London Airport

Pros: Comfortable bed. Good breakfast and good staff response to comment

Cons: Inadequate tidying the room and only one side of bedside lamp was working

Pros: I liked it all.

Cons: I can't complain about any thing.

Pros: Great value for two double and a sofa bed. Great location with Richmond St just around corner . Every restaurant imaginable

Cons: No

Pros: The beds were comfy & great breakfast

Cons: Costly & parking fee

Pros: The front desk agent was absolutely amazing. Love our room and how comfortable it was.

Cons: Someone set the alarm on the alarm clock for 6am! When we were supposed to be up for 8! The shower leaked all night and we could clearly hear the bar music across the road. The parking in the back was dreadful (yes I know it’s a different company).

Pros: Exceptional value for the price. Precise description of the property - not oversold. The coffee exceeded my expectations.

Pros: Great location and the rooms are huge!

Cons: Watch out for hidden charges

Pros: Excellent proximity to Western University, as well as shops and restaurants on Richmond Row. Decent hot breakfast in foyer which opens good and early. Suite Rooms very spacious and beds comfortable.

Cons: Parking expensive at $24 per night.

Pros: The comfortable beds and living room area in the room.

Cons: The chaos at breakfast sometimes, there is not enough seating to deal with the amount of guests. I don't understand if the meeting rooms aren't in use why they didn't just open those up so the guests have somewhere to sit whilst they eat. Breakfast selection was limited with just enough options.

Pros: Good variety of food for the breakfast, but the available area for the number of guests is too small. Ended up eating off the bar while standing up.

Cons: Extra charge at the hotel for underground parking is pretty steep when you consider the price of the room. There is an option to park in back of the hotel for a much lower price, but you can't keep you car there after 6 AM or before 6PM every day.

Pros: Nice breakfast

Cons: We checked in on Thursday evening and absolutely loved the breakfast on Friday morning with smoked Atlantic Salmon with capers and omelettes. We don't eat sausages/meat except seafood so this was such a welcome surprise and delight. However, on Saturday, there was no salmon or omelettes to our surprise. On Sunday, again the same thing. When we asked about it, we were advised that this is not available on weekends. We were so disappointed. The alternative scrambled eggs offered was good, but somewhat bland. While we cannot complain about the breakfast overall, our expectation after the first morning left us wanting to experience that delight over and over again on our first morning.

Pros: Very comfortable spacious suite, excellent attentive front desk staff who really made a great effort to provide extras (cork screw!) Might be nice to have a couple wine glasses in room rather than just disposable.

Cons: Breakfast space is bright, clean and beautiful. Food choices weren’t overly exciting or healthy other than boiled eggs & fruit.

Pros: Bed was very comfy and very clean. Love there was a makeup mirror! Wait staff friendly and helpful.

Cons: Not happy the restaurant took my favourite butternut squash ravioli with sauce off the menu. I didn’t like the breaded fried ravioli . My husband didn’t appreciate people playing billiards while we were eating our dinner.

Pros: Room was very clean, comfortable and quiet. Breakfast was very good.

Pros: The sumptuous breakfast that had varieties Nice and quiet location

Pros: Comfort of the room. Beautiful outdoor surroundings. Great breakfast!

Pros: Breakfast was great!

Pros: The staff were very friendly and the restaurant food was delicious

Cons: The parking lot for both upper and lower levels is mega far to walk especially in poor weather conditions Also, the upper level parking is one car length wide so if you drive into the spot you will have a hard time getting your car out unless it's a Mini

Pros: On arrival the receptionist gave me an upgrade on my room. The bed was exceedingly comfy. The staff were very helpful and friendly.

Cons: Was disappointed the food was served on cold plates therefore always luke warm. After breakfast the restaurant closed until 5pm and no room service available.

Cons: The staff didn't know specific details about the facility, whether there was coffee or iron in the room. The restaurant/bar closed early because it wasn't busy, which is a ridiculous excuse for the guests that are staying there and want to grab a drink or get something to eat. I couldn't sleep at night because of loud noise from the vent.

Pros: Location, quietness, amenities, allowed for early checkin

Pros: Very secluded area.

Cons: Very relaxing place.

Pros: Liked the location, the room, the service, the restaurant

Cons: No

Pros: Staff was great and breakfast was very good.

Pros: Interaction with staff was exceptional from the moment we arrived. The entrance and lobby were both well appointed and well maintained.

Cons: It began in the elevators. They seemed run down and shabby. This overall impression continued as we walked the hallway to our room. While the room was clean, it seemed a bit dated, we found water stains around the window that appeared to me, to have been present for some time. The true letdown honestly was the restaurant. The food was frankly, below average and seemed to have been plated by someone who cared little for their art. My point mainly is this....I expect more for my money from your corporation.

Pros: Friendly reception sfaff

Cons: Noicy aircon

Pros: Hotel was beautiful and staff was amazing!

Pros: Bed excellent, pillows same.

Cons: Clean the hot tub and pool. Better sound muffling on connecting doors to next room. Need an outdoor relaxation area.

Pros: Beds were a hit. Very very comfy

Cons: Freezing temp inside room and hallways. Yes we got extra blankets but could not digitally alter temp

Pros: I did like the the room but it could have a better window and leaks fixed . You could see where the water comes in. Food was great!

Cons: We arrived after a really bad storm and my wife was missed talked too by the sales man because there was a problem with the elevator,the second floor flooded and she has a disability and can't climb stairs which that was told to us and we were on the 20 th floor. His suggestion was uncalled for. We where offered a glass of wine . I was going to book elsewhere but they had my card number in already. Plus we had to cancel our dinner reservations because we where running very late . Then the breakfast guy that is at the front doesn't like to help again because something was in my wife coffee cup and he said he had to answer the phone because it was more important . Wow . Then to find out it was off the filter from the coffee . I couldn't get a wine opener because people like to steal them . I told them if they want they could have charged me if I would have got one and didn't bring back .I did get my parking for free but 500 dollars for what we got . I will think about somewhere else maybe.

Pros: Location was central. Facade of the building was interesting. Easy check in.

Cons: It was dated. There were renovations happening but the elevator bounced while working which was unsettling. We were given a room near the elevators which was very disruptive. If we weren’t all settled, I would have asked the front desk to be relocated.

Pros: Pretty good location in city

Cons: Many homeless people around hotel and city very sad

Cons: I wasn't overly impressed with the view from our room. Very small window. It kind of felt like we were in a closet.

Pros: The hotel is very centrally located, the rooms are clean but décor is outdated, for me it does not matter, also we were travelling with our dog and we were fine in our room, the breakfast is quite good if you order from the menu, the buffet is very limited and I will recommend it only if you are in a hurry and need to eat something before you go, if you have time order from the menu. The beds are comfortable, the pillows and duvets are comfortable as well, you get a bottle of water per person per day for free and rooms have a coffee maker and a small fridge. From negatives I can mention only that it was very cold inside the hotel and in our room, the AC in the room could not be adjusted to the temperature we wanted so we had to switch it off. The staff is very friendly and efficient.

Pros: Location

Cons: The room smelled like smoke (despite being non-smoking) The staff at checkin were average

Pros: The waiter in the restaurant was very nice. He was pleasant and helpful.

Cons: We overlooked the pool. Screaming older children is annoying at the best of times but at 9pm it not tolerable.

Pros: Very close to the airport, will have shuttle bus to pick us up in the airport, very convenient.

Pros: The staff was amazing to deal with. The facility was clean, and the options for breakfast were amazing.

Cons: When I checked in and got to my room my bed was not made. The pillows were on the couch and the duvet was on the coffee table. The staff got me another room right away. It was just annoying to have to move all my stuff and I had to run to the store before it closed. But the staff was amazing about it!

Pros: The location was perfect for our overnight stay. We arrived at London Airport late in the evening and had an early morning flight the following day. The staff were friendly and the buffet breakfast was very enjoyable.

Pros: The hot breakfast buffet and delicious coffee

Cons: There was an open toothpaste tube, toothbrush and comb that had been left in washroom from previous guests.

Pros: Free breakfast

Pros: Great

Cons: Good food

Pros: ver clean. good breakfast

Pros: Room was large. Bed and pillows were comfortable. Shower had accommodations for older adults although water was very hot. Water did spill out over a large area of the bathroom floor. Lots of rules for pets but there was lots of area for walking. Good WiFi.

Cons: See above.

Cons: Check-in and check-out could be better. Computer system needs to be upgraded.

Pros: The breakfast was adequate with a good selection of both hot and cold food. Unfortunately, the coffee machine was having problems!

Pros: It was a little put if the way for our trip but it proved to be easy in and easy out.

Cons: Clean and quiet for sleeping. Breakfast choices were good and the area was well maintained.

Pros: Service was fantastic and friendly

Cons: Bagels were stale.

Pros: - great customer service. - very good breakfast. - great location - very clean - overall, this is a great place.

Cons: The elevator is old and very very slow

Pros: the room space is incredible!

Pros: Everything in the room

Pros: Very clean and beautiful

Cons: Nothing

Pros: What"s not to like ? Super clean, great location, large rooms, awesome staff, complimentary breakfast AND snacks during week nights ? I wouldn't stay anywhere else in London, Ont.

Cons: Everything was perfect !!

Pros: Very clean the staff were friendly and helpful.

Cons: There was a smell when entering the floor and room so we turned off the air conditioner and opened the window. Not sure if it helped or we got used to it!

Pros: Staff was amazing and helpful locally

Pros: Very spacious and quiet (didn’t hear our neighbors). Close to the London Fair which is why we were here.

Cons: Room service

Cons: Entrance to the parking. Looked too tight

Pros: The location of the hotel,warmth of the Hotel staff.

Cons: I would have preferred 2 Toilets in my room

Pros: The staff were friendly and helpful. The apartment was clean.

Pros: Everything

Cons: Nothing

Pros: Everything!! Very quiet....very clean...perfect location to victoria hospital... Staff are wonderful!! Would definitely recommend to everyone!!

Cons: Theres nothing negative I can say

Pros: It was clean and quiet and the staff was excellent . Great breakfast.

Pros: Friendly accomadati v

Cons: Room could have been a little cleaner! Carpet not well vacuumed towel had a stain

Pros: We enjoyed having breakfast each morning and the 24 hour coffee and tea service. Our room was comfortable and very clean. The staff was welcoming and very helpful. We would stay here again on our next trip to London.

Pros: It was quiet and the amenities were convenient.

Cons: The wifi was not strong but it was satisfactory.

Pros: Location and cleanliness

Cons: Nothing

Pros: Location & swimming pool.

Cons: Bad customer services ( front desk male staff is excellent but the female staff needs training in Behaviour and customer service ) , bad smell in washroom and very smell outside of the hotel.

Pros: Good morning breakfast, large rooms , very close to children's hospital

Cons: Bathroom fixtures did not work properly, bathroom fan did not work.

Pros: Friendly staff.

Cons: All was good.

Pros: Clean and relaxing hotel. Friendly staff and comfortable amenities. Will stay again when I visit London Ontario.

Pros: Room was great and good breakfast

Cons: Little further off Highway than thought but easy to get to restaurants

Pros: Everything was good... I recommend anyone to stay there one of my favorites

Cons: Everything was perfact

Pros: Great location, close to everything.

Cons: the alarm clock went off in the middle of the night. huge pet peeve of mine when the housekeeping staff don't make sure that it's off for the next person.

Pros: The rooms were clean comfortable not small not big the food was good. Very comparable beds

Cons: Can't open the window. Need air

Pros: Everyone friendly and helpful

Cons: Facilities dated. Mattress worn out.

Pros: Location

Cons: Ice from machine covered in black dirt/mildew. No hot water in pool shower. Tripped on large rug at front entrance that was not spread out properly. Rude night staff at front desk. Poor key card technology difficult to swipe to open parking lot arm

Pros: The cleanliness and friendliness of the staff made our stay more comfortable, my dad was in for open heart surgery and not having to worry about anything as we arrived was amazing

Cons: It was all perfect

Pros: Did not have breakfast.....Location was ok, but a lot of construction. I feel that should of been told.

Cons: Should have been told about the construction so persons could of rented a car to visit other places because there were nothing to see.

Pros: It was central to everything

Cons: Some wallpapers was coming off the walls. TV was small and the reception was horrible!!!!!!

Pros: We liked everything but the bathroom

Cons: No napkins

Pros: Didn't eat Breakfast there. Ate Dinner there, service was great but food was not anything special.

Cons: Carpet was dirty . Room looked tired.

Cons: not happy at ALL

Pros: Location downtown was super convenient - only a few steps away from London Convention Centre where we were going for an event. And the cookies at check-in. Amazing!

Cons: At first we didn't have a fridge in our room. I called front desk to inquire because I understood we were supposed to have one. They upgraded us to a better room without extra charge and waved our parking fee.

Pros: I liked the gym - good precor cardio equipment and not busy There's a starbucks in the lobby which is convenient There was a large wedding going on when I went to the restaurant and they were overwhelmed - I didn't end up eating there

Pros: Lots of character, good pricing and wonderful ambience!

Pros: Property is good location close to store and everything

Cons: In my room I don’t like windows blinds it’s very very bad and dirty

Pros: the staff were very friendly I needed an extra pillow and a blanket and it was provided This is our 3rd stay and we love it there

Cons: could have had a microwave

Pros: Clean room. Comfortable environment. Great staff. Friendly patrons. Close to everything. Convenient. Even has laundry. Good wi fi.

Cons: That I couldn't stay longer. Could easily live there

Pros: Bed was super comfy, room was clean, had a DVD player and a giant window

Cons: Could’ve had a fitted sheet since it kept sliding off, room smelt a little gross and the shower smelt weird

Pros: Jacuzzi tub

Cons: No guests allowed in room.

Pros: Everything

Pros: Clean

Pros: cleanness of the room, and the kindness of the stuff

Cons: had problem with the wifi, resolved in 15 minutes

Pros: Close to shopping center

Cons: No hair dryer in room

Cons: Great location. Very convenient. The staff is responsive.

Pros: What I like best is that they have jacuzzi tubs!

Cons: I liked everything

Cons: I had my dog there and was weary about using the park next door for her to alleviate herself because there were people passed out and getting high in the bushes

Pros: everything

Cons: no pool onsite

Pros: Breakfast met my expectations for a Holiday Inn Express.

Cons: I have stayed at a number of Holiday Inn Express' mostly for business and some family trips in the US and Canada. They are not high end hotels, but that's okay. From an affordability and purpose perspective, I have found them to be very clean and comfortable and services more than adequate. For business especially, the in-room desks, connections and in/out breakfast are exactly what I need. This was not a typical Holiday Inn Express - but reminded me of the older unkempt Holiday Inns. The hotel was poorly serviced - day-to-day we would not have the complete towel set replaced in our rooms, the bath would not fully drain and you'd be up to your ankles in water at the end of a shower. The carpets had odors and needed cleaning and the in-room refrigerator was old and noisy and woke us up at night . The room we had was dark with no overhead room light - just 2 desk lamps, Our 2 queen bed room was certainly not as spacious as the one shown in the site photos but instead was crowded with furniture - like they'd taken a single room and stuck another bed there, We also came at a bad time - 1 of their 2 elevators was not working. Over a busy labour day weekend - it was taking forever to get up and down from the room and people were clearly frustrated. Overall - this hotel did not meet the standards I have come to appreciate from many other Holiday Inn Express'. I really feel this location needs some big improvements to catch up with the rest of the franchise.

Pros: Location and cleanliness.

Cons: NA

Pros: Ale staff was welcoming and helpful

Cons: This is just note: in 212 room is problem with draining water in bathtub and sink. Might be just clogged. However everything was excellent.

Pros: Comfy bed

Cons: Not enough gym equipment

Pros: Short convenient walk to Budweiser gardens

Cons: price For what ya get

Pros: The breakfast was good.

Cons: One of the beds was still soaked from urine of the previous occupant.

Pros: Only thing to like is location for where we had to be.

Cons: Place is a very dirty hotel, when you mention to front desk you get told what you like me to do about it. CLEAN IT.

Pros: Room

Cons: Nothing really

Pros: The people were nice. This is a bare bones location, I had hoped for a pool or a gift shop or a little bigger lobby.

Cons: Only one elevator was in service, breakfast time should be longer!

Pros: The location of the motel is perfect for our needs. It is spotlessly clean and nicely decorated. The parking lot has clearly been resurfaced and is perfect. The exterior has also been updated for a new classy look.

Cons: The facility is clearly an older building, and the bathrooms need to be updated. The bathroom door stuck in the frame. The wi-fi was not very strong at the far end of the property.

Cons: Claims to have free wifi but it only works about 10% of the time. Felt a little grimy but I guess that’s to be expected at the Knights Inn in London . Paid almost the same the night before to stay in a different place in Sudbury and it was 100000x better.

Pros: Overall the room was what you'd expect for the price and things were clean.

Cons: There wasn't good AC and the Internet connection was extremely unstable.

Pros: Go regularly. Just to get away with hubby.

Cons: Very clean. Very friendly. Breathe of fresh air

Pros: I liked the bed.

Cons: I didn't like the fact the the blind on the window was broken. The noise coming from the office since the room was beside it. The Jacuzzi didn't work right. And when turned on it had a scum layer on top of the water.

Pros: Well priced for a Motel with many nearby competitors, but better cared for and maintained. Clean, quiet, comfortable and close to many restaurants - close enough to everything else too.

Pros: Free breakfast and close to downtown. across the road from Gilbraltors market in london.

Pros: Very clean room and the staff were friendly I will definitely stay here again

Cons: Dirty Being on camera 24 /7. They sit and watch you. Can''t have visitors / and very judgemental

Pros: Very clean

Pros: Hot tub

Cons: Poor quality. No internet, noisy air conditioner, stained furniture, warped floor.

Pros: Short drive into the city. Cheap. Decent selection of restaurants around. We arrived quite late and had to ring the doorbell to check in but the front desk staff came right away and was very friendly.

Cons: Dead beetle found under sheets, Smoking room so it smelled really strongly of cigarettes/cigarette burns and holes in the blankets.

Cons: Not clean with a smelly cigarette smell and in an undesirable part of town. No mattress pad and bottom fitted sheet did not stay in place so ended up sleeping on the mattress. Doors did not shut so light in bathroom kept us awake. No screens on windows and air conditioner was very noisy. Would never stay there again.

Pros: Nothing. Was scared I dontbget robbed or catch a disease. The air-conditioning was from the 60s. Loud and didnt cool. The carpet was old and stuffy. And there were many small bugs flying in the room. The shower was the only thing that worked

Cons: Everything. The environment , the state of the facility , the damp and horrid smell .

Pros: It was relatively close to where we needed to be and offered free parking and continental breakfast.

Cons: Elevator was not operational, stairways very dirty, not the cleanest facility. Bed was very uncomfortable and broken. It was slanted and there were metal pieces sticking out from one side of the bed.

Pros: Horrible. Dirty. Old . dusty. Mouldy.

Cons: Flying bugs in the room. Asked for insecticide and they didn't have any. Dealt with bugs all night

Cons: Room was dirty and it stank like BO

Pros: Staff was friendly

Cons: This hotel was filthy. Location beside a strip club. Smelly hallways. Bed frame did not fit bed and was a hazard, hit my leg on the steel piece sticking out. Everything was very filthy.awful

Pros: Staff's willingness to help and cleanness + hotel location

Cons: Quality of breakfast seemed poor to me ( only bread, coffee and butter + jam and yogurt. The juice was lacking most of the time.

Pros: The staff were very friendly and welcoming. Checkin and checkout were efficient. Parking was plentiful. The hotel is easy to access from the highway and from downtown.

Cons: The facilities are worn and dated. The carpet is so old that there's no point in cleaning it, as the corners and edges remain dirty. Numerous areas of the hotel that have had a patchwork of amateur renos done, that make for some serious safety issues. Room was large, but most lounge furniture for which there was plenty of room, had been removed. Television only had 1 station. Bathroom smelled terrible, mainly from the shower curtain that had gone rank with mildew. The neighbourhood is really sketchy, and it felt unsafe to walk between there and downtown. There are no restaurants or stores quick walking distance from the hotel. Breakfast was all simple carbs -- cereals, bagels. No fruit, no protein.

Pros: Nothing to be honest

Cons: We were very disappointed in this location and hotel.. room very dull , dark and not enough lighting, old fridge,dresser where the drawers kept falling open,a/c didnt work, light bulb burnt out of a lamp.. yes we complained about the a/c, they come to check it , the man was nice and accommodating by offering to move us to another room but we needed handicap access and they had no others available , they brought us fans.The outside of the building is rather run down and location not good, all in all if you only need a place to crash it will do, BUT if you enjoy staying in hotels this will be a big let down. I was really looking forward to a night away and this motel was really disappointing to both of us.I didnt want to sleep in the bed and wouldn't of had a shower there. The breakfast really basic, bagels, small muffins, bread,cereal cold. No waffle iron as many location will offer.Not worth 99.00 cad plus tx more like a 45.00 room, Ice machine is on 3rd floor? elevator broken.

Pros: nothing.

Cons: Gross..blood on the shower curtains, nasty yellow stain too. Toilet had no door. Sink had hair all over it that wasn't mine. WAYYY, overpriced. Extremely disappointed.

Cons: Outdated but slowly getting renovated. Elevator was broken. My room was fine, but my friends air didn't work.

Pros: Close to the venue we were attending

Cons: Bed was uncomfortable, hair in the sink and tub drains. Door keys quit working, front desk person had to let us in our room twice. Asked for 3 fresh towels, never received them. A/C unit was very noisy.

Pros: The location was alright

Cons: It was dirty and had cockroaches in the rooms.

Pros: Price was great for super last minute accommodations

Cons: Discovered a cockroach in the room on my pillow!

Cons: disgusting room.... dirty ... everything dusty... bathroom ... for dwarf ...but bath wall dirty and had dry hair stocked on it... water constantly ran in toilet ... bed sheet and blanket covered in yellow spots ... not fresh... I have to use my sleeping bag... and cause of it had no rest ..disgusting ... check in guy was unhappy... seems like he was upset that so.eone checking in... HEATER DOESNT WORK I got cold in here...

Pros: Quietness

Cons: Nothing

Pros: level of heat in room was good, close to bus stop

Cons: leaking toilet, unclean sheets, flat pillows, door lock system.

Pros: Had a pop machine

Cons: Filthy room that was in disrepair

Pros: Nothing. Staff was rude. Apparently renovations were not done to smoking rooms as smokers are sub par people who will wreck a nice room

Cons: I walked into a disgusting dirty run down rotting room I walked out!

Pros: Close to bus stops

Cons: There was blood on the wall, blood stains on the bed(when we asked for new sheets we were told that the stain is old and won’t come out. AC doesn’t work.

Pros: staffs

Cons: very dirty, the fridge in picture was just a storage box totally out of service

Pros: I liked that there was electronic machine outside to get drinks in case needed. As I wanted o drink water so I purchased water from that machine and don’t have to go outside.

Cons: Not clean, rude staff, got a smoking room while I booked a non- smoking room, never want to go at this place again. Worst hotel.

Pros: Not much.

Cons: Moldy fridge, dirty bathroom, noisy room

Pros: i like how accomodating the staff were

Cons: did like that the cops were always there.. no microwave no fridge

Pros: The bed was alright.

Cons: Door handle was broke. Room smelt like smoke. Someone kept knocking on the door. They thought someone else was still in this room.

Pros: The staff is friendly and its family operated.

Cons: Little more pricey than I would like. But they just renovated so to be expected.

Pros: Me and my group of friends don't have much to say.

Cons: So to start this long list. 1) no tv remote 2) dirty, garbage under the bed from other people staying there 3) we opened the fridge and there was rotten food on each shelf of the fridge and the outside of the fridge had smears and stains 4) the toilet wasn't working properly and wasn't flushing 5) super thin blanket 6) no proper parking, people were boxed in and at 3 am we watched one of the employees back out and hit another vehicle and took off 7) the phone in the room didn't allow us to call the front desk 8) when first checking in I stood at the counter for 5 minutes starring at the employees in the other room who were eating and when they made eye contact they looked away and eventually closed the door so I could not see them until a minute later when someone else came to check me in. 9) to many people coming and going to this room near us and doing drugs. Me and my group of friends will not be staying here again.

Pros: I was able to take my pets. Check in was fast and friendly

Cons: Repairs needed to be made...lamp, toilet, faucets, windows, lots more. Could be a lot cleaner, windows, floor, doors.

Pros: No

Cons: A lot of people partly all night long

Pros: The bed was a true king size, big and comfortable. It wasn't filthy. Rooms have been recently renovated and look quite nice. Furnishings weren't bad - comfy and looked good in the room. Pillows were fairly comfy but were obviously the cheapest ones you can get. Rooms have their own thermostats. 1 shampoo/conditioner (worse quality than other hotel shampoos), and 2 mini soaps (had a nice scent) in the bathroom.

Cons: There were no extra pillows or blankets. Bring your own if you think you may need them. It was hard to get a hold of someone when needed, and when I finally did get a hold of a worker, it was hard to get a straight answer, or even understand their broken English. Ask for the wifi password when you check in. There was no literature/welcome info in the room - the usual nearby restaurants, pamphlets, etc were not in the room. We booked online where it said pets were welcome, but when we checked in, there was an outdated card system to fill out that said in bold letters 'NO PETS'... which is it? The room was clean ENOUGH, but I wouldn't call it clean - the mini fridge was dirty with crumbs etc inside, there was dirt and bugs in the window sill, there were smudges and hair all over, the bathroom mirror was not cleaned in a while. If you are a clean freak, this is not the place for you. Walls were quite thin. We were awoken at 2am by our neighbours listening to screaming horror movies for hours. We had to turn the tv on and up loud to cover up the screaming. It did not feel like a safe area. Pretty sure there were quite a few drug dealings going on and hookers in the neighbouring rooms. There were still renovations going on so there was quite a bit of noise for us. Do not stay in room 19 or 17. Room 18 is a boiler/storage room and there was a lot of noise and staff going in and out. They definitely don't use any kind of fabric softener; the towels were quite scratchy. No late checkout offered - We asked for a late checkout and would be charged for another whole night... not cool.

Pros: staff was friendly and beds we’re comfortable.

Cons: washroom was dirty, towels stained, ceiling moldy and paint peeling

Pros: The only things I did like we're that the unit is stayed in was big and had a comfy bed and is really vlose to bus stops and stores.

Cons: The service was horrible and no one came to clean a mess in the room. The room telephone wasn't working, there WiFi connection is very poor and the showers are rusty. Wheelchair accessibility into the unit is poor with no ramps, the onlyrics way in is to climb over a cemented area that's got a hole on it. Curb at the entrance door of the room and into the office that I had to get out of my cairns and use my knees to reach the desk. Again very poor veining service because they tell you they are coming to fix it, but never show up even after I called their office over 10 times.

Pros: Beds were comfortable. Clean. Quiet. Surpassingly cosy. Friendly staff. Some reviews on here are over exaggerated. Overall wonderful experience

Pros: We were looking for a pet-friendly room for an overnight stay while driving through. The American Plaza Motel was conveniently located on a main street with many local businesses nearby. Around the corner was a pleasant residential neighborhood for walking the dog. The staff member (son of the manager) was very pleasant and helpful, and we had a nice chat. Room was well-equipped with a refrigerator and microwave. The window A/C unit was working and kept the room at a comfortable temperature.

Cons: Not that this bothered us, but the room we stayed in could have benefited from attention by an electrician and a plumber. Other than that, the room felt clean, bed was VERY comfortable and everything worked!