Delta Hotels by Marriott London Armouries

Interaction with staff was exceptional from the moment we arrived. The entrance and lobby were both well appointed and well maintained.

It began in the elevators. They seemed run down and shabby. This overall impression continued as we walked the hallway to our room. While the room was clean, it seemed a bit dated, we found water stains around the window that appeared to me, to have been present for some time. The true letdown honestly was the restaurant. The food was frankly, below average and seemed to have been plated by someone who cared little for their art. My point mainly is this....I expect more for my money from your corporation.

Beds were a hit. Very very comfy

Freezing temp inside room and hallways. Yes we got extra blankets but could not digitally alter temp

I did like the the room but it could have a better window and leaks fixed . You could see where the water comes in. Food was great!

We arrived after a really bad storm and my wife was missed talked too by the sales man because there was a problem with the elevator,the second floor flooded and she has a disability and can't climb stairs which that was told to us and we were on the 20 th floor. His suggestion was uncalled for. We where offered a glass of wine . I was going to book elsewhere but they had my card number in already. Plus we had to cancel our dinner reservations because we where running very late . Then the breakfast guy that is at the front doesn't like to help again because something was in my wife coffee cup and he said he had to answer the phone because it was more important . Wow . Then to find out it was off the filter from the coffee . I couldn't get a wine opener because people like to steal them . I told them if they want they could have charged me if I would have got one and didn't bring back .I did get my parking for free but 500 dollars for what we got . I will think about somewhere else maybe.