Best Western Grand Htl Guinigi

Good location

Cooked food was limited and nothing special with additional charges for extras, but the basic breakfast was acceptable and good value for Euro3. The suite room was very spacious and quiet.

The bar was not as expected and closed at around midnight and there was no way for guests to get any service after this. Probably not an issue most of the time, but as we were here with friends for the summer music festival and returning to the hotel (over a half an hours walk) after the concert, we had expected to be able to sit and have a nightcap at the hotel. There is a bus service to/from Lucca with a stop near the hotel. However, this stops before 9pm so it is either a long walk or a taxi back. Restaurants can order the taxi and the service seems good. If arriving by train, it is worth noting that there is a bus from near the station almost to the hotel - more info could have been provided on this to save us the 30+ minute wait at the station for a taxi when we arrived. Some aspects were more basic than expected, especially as we had paid the extra for a suite - little things perhaps (eg styrofoam cups for coffee), but not as expected at that cost.