Pros (+) Staff friendliness and professionalism, location, room size, quietness
Cons (-) Heating too high, expensive breakfast
4 stars
Emperador
Photos of Emperador
Overview
Located right in the heart of Madrid is Spain is the Hotel Emperador. Travelers who want all the city has to offer at their fingertips will find this 4-star hotel delivers that. Much of what they’ll want to do can be easily walked to.
Hotel Emperador has 232 guest rooms. There are standard single, double, and triple rooms. There are club level rooms, club premium rooms that have been recently renovated and have city views, rooms with private terraces, large junior suites, and two special suites—Suite Emperador with the most exclusive amenities and Suite Emperatriz for a royal-like stay. All rooms have climate control, soundproofing, private bathrooms, TVs with satellite channels, desks, and free WiFi.
The hotel houses a lounge bar, a poolside bar, a coffee shop, a snack bar, and there is room service available during specified hours. Guests can have breakfast for a fee, as well. The neighborhood this property is located in has many restaurants. There are hundreds within a third of a mile away. Some that are popular include Pizza 3Cruces, Steakburger Arenal, Restaurants Algarabia, and Mawey Taco Bar – Gran Via.
Hotel Emperador has a stunning terrace that is known for its incredible vantage point to view the city. Located on the 10th floor, guests will have a view like no other in the city. There are seating areas, a pool, a bar, and so much more to enjoy. Other things to see around Madrid include the Royal Palace, Plaza de Espana, Almudena Cathedral, Puerto del Sol, and Thyssen-Bornemisza National Museum. There are many thing to do for all who make a visit to Madrid, Spain.
Latest deals for Emperador
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Amenities at Emperador
- Outdoor pool
- Fitness centre
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24hr front desk
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Dining
- Electric kettle
- Minibar
- Snack bar
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
Pool and spa
- Rooftop pool
- Massage
- Pool bar
- Outdoor pool
- Sauna
- Pool with a view
General
- Slippers
- Soundproof rooms
- Telephone
- City view
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Disabled Access
- Elevator
- No smoking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Parking and transportation
- Parking
- Shuttle service (additional charge)
Outdoor
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Desk
Family friendly
- Babysitting or child care
- Cribs available
Health and safety
- Daily housekeeping
Fitness
- Fitness centre
Reviews of Emperador
8.7
Very good
6972 verified ratings
Wonderful
3723
Very good
1508
Good
934
Okay
339
Fair
257
Mediocre
115
Poor
99
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, particularly noting the proximity to attractions and the well-maintained rooms. However, several reviews highlighted issues with service, including slow check-in and poor communication. Overall, while many enjoyed their stay, some guests experienced significant dissatisfaction with the service provided.AI-generated from customer reviews
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Score by provider
8.7 out of 10
1718 reviews
8.9 out of 10
23 reviews
8.5 out of 10
2 reviews
7 out of 10
3 reviews
All reviews
Pros (+) -The location was great -Staff was very helpful -The pool and roof deck were amazing -Hotel was very clean
Cons (-) -The wifi was slow and it had a two device limit -The room was somewhat small
Pros (+) Only the pool is the only big pool in Gran via sed the is open till 9 pm when summer time in Madrid is light till 11 pm
Cons (-) First when I arrive after long fly from New York the told me the room no ready I bin waiting from 9 am till 2:30 pm service sooo slow line for the front desk is over size waiting and the worst the don't speak English well , when I get the room finely it was look sooo different from the pic and so small that I was can move there I sleep I wake up and I cancel all my rest of the stay in this hotel a...
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Location
Gran Via 53, 28013 Madrid
What's nearby
- Teatro Real0.4 km
- Plaza de Espana0.4 km
- Plaza de Oriente0.5 km
- Madrid City Centre0.5 km
- Puerta del Sol0.6 km
- Plaza Mayor0.6 km
- Palacio Real de Madrid0.7 km
- Principe Pio0.9 km
- Plaza de Santa Ana1 km
- Teatro Español1 km
- Plaza de Cibeles1.3 km
- Museo del Prado1.6 km
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Emperador
Low season | July |
|---|---|
High season | May |
Average price (weeknight) | C$ 287 |
Average price (weekend night) | C$ 294 |
When to book a room at Emperador
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in MadridGood to know
Value for money | 8.2 |
|---|---|
Distance to downtown | 0.8 km |
Nearest Airport | Madrid Barajas |
Distance to airport | 13.6 km |
Everything you need to know for your stay in Madrid
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