Great location amd service
Location and especially attentive service overall
Perfect location. Beautiful rooms and facilities. Good amenities (Aqua di Parma!). Nice staff.
Breakfast extremely expensive. Poor internet reception (slow). Dirty and not warm jacuzzi.
The hotel is clean and well appointed. There were ample facilities (restaurants, pools, etc.)
It was fairly empty, so many of the facilities downstairs (pub, screening room, etc.) were not open. The entire downstairs was dark. It just seemed so empty and lonely
Nice location by Retiro Park
Overpriced and not good valuie. They refused to send an ironing board to the room, we had to pay for a valet service to iron our clothes! The hotel bar was a tiny dark room with no windows! And their website lied saying the room had a balcony, which it didn't. We only chose this hotel because we wanted a balcony, so were very disappointed.
The Hotel staff were the most pleasant helpful group of people in all our travels in Spain.We were traveling for 2 weeks.I would go back to this Hotel anytime.
I did not like that people could smoke on the Hotel property.
Well-located hotel close to museum district and shopping areas. Staff extremely helpful and polite. Design and layout of the rooms, and hotel in general, is very appealing.
The area was so nice and quiet. I like to walk so the convenience to other transportation sites was fine. This is a great hotel. The bed was so comfortable. The staff actually respects your wishes of not being disturbed. I will stay here again on my next visit.
All the facilities but particularly the helpful, courteous and multi-lingual staff.
I would recommend this hotel to all those, who like to be close to the centre but not in the midst of traffic noise. Walking distance to all major galleries (Prado, Thyssen, Reigna Sophia), beautiful park just in front of the hotel, excellent services and - yeah - free minibar - all this makes this hotel excellent.
I would prefere separate bathroom instead of glass wall inbetween the room and bathroom.
The staff was extremely helpful and they upgraded us to a jr suite. The location to the park and designer shops very good. Also great breakfast.
Palatial home built in the beginning of the 20th century converted into a discreet 50 room luxury hotel. Unique building protected by National Heritage status where you can enjoy the pleasure of resting in one of the historic buildings of the centre of the city, located in front of the famous Retiro Park and close to the Paseo de Recoletos. It occupies the centre of the magical Art Triangle, Prado Museum, the Thyssen-Bornemisza Collection and Reina Sofía National Art Museum. Ideally located in the centre of the cultural, financial and business area. A full service business centre, counting with 5 meeting rooms of different sizes equipped with internet WIFI system makes of the Hotel Palacio del Retiro, Autograph Collection the ideal venue for holding meetings, conferences and celebrations.
based on 45 reviews
Policies vary by room type and provider.
Guests with existing Hotel Palacio del Retiro, Autograph Collection reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Hotel Palacio del Retiro, Autograph Collection for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Hotel Palacio del Retiro, Autograph Collection is located at Calle de Alfonso XII, 14 in Paseo del Prado, 1.2 km from the centre of Madrid. Puerta de Alcala is the closest landmark to Hotel Palacio del Retiro, Autograph Collection.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel Palacio del Retiro, Autograph Collection.
Yes, Hotel Palacio del Retiro, Autograph Collection offers free Wi-Fi.
No, Hotel Palacio del Retiro, Autograph Collection does not offer free parking.
No, Hotel Palacio del Retiro, Autograph Collection does not offer free airport shuttle service.
Hotel Palacio del Retiro, Autograph Collection is 12.5 km from Madrid Barajas.
No, pets are not allowed at Hotel Palacio del Retiro, Autograph Collection.
No, Hotel Palacio del Retiro, Autograph Collection does not have a pool on-site.
Hotel Palacio del Retiro, Autograph Collection has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.