Polana Serena Hotel

5 stars
8.4
Very good
based on 562 reviews
562 reviews
Avenida Julius Nyerere 1380 Po Box 1151, Maputo, Mozambique
Avenida Julius Nyerere 1380 Po Box 1151, Maputo
+258 2124 1700
Wed 5/8
-
Thu 6/8
2 guests, 1 room
Restaurant
Other
Bedroom
Other
Conference room
Bedroom
Lobby
Other
Pool
Bedroom
Dining room
Lobby
Lobby
Lobby
Banquet hall
Other
Bedroom
Other
Bedroom
Outdoors view
Bedroom
Living room
Restaurant
Buffet
Other
Lobby
Lobby
Building
Bedroom
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Polana Serena Hotel is located in Maputo and is close to Joaquim Chissano Convention Center. It also provides a sauna, a Jacuzzi and an indoor pool.

This historic hotel offers family facilities, such as a kids pool and babysitting/child services. Amenities include complimentary wireless internet access and 24-hour room service.

Polana Serena Hotel has 150 rooms, all of which are equipped with a variety of amenities to ensure a comfortable stay. They are also fitted with a hair dryer and a mini bar.

Those staying at the hotel can unwind at the in-house bar, ideally located for socializing in the evening. Meals can be enjoyed on the restaurant's open terrace.

For those wishing to dine out during their stay at Polana Serena Hotel, there are a selection of eateries located close by. Maputo International Airport is under a 15-minute car ride away, and an airport shuttle service is available on request.

8.4
Very good
562 reviews

Latest deals for Polana Serena Hotel

Wed 5/8
-
Thu 6/8
Deluxe room, bed type unknown
C$ 150
nightly with fees
Standard Room, 1 king bed
C$ 187
nightly with fees
Double room, 1 twin bed
C$ 232
nightly with fees
Deluxe room, bed type unknown
C$ 186
nightly with fees
Double room, 1 twin bed
C$ 359
nightly with fees
King room, 1 king bed
C$ 194
nightly with fees
Standard Room, bed type unknown
C$ 213
nightly with fees
Deluxe room, bed type unknown
C$ 270
nightly with fees
Queen room, 1 queen bed
C$ 291
nightly with fees
Standard Room, bed type unknown
C$ 225
nightly with fees
Deluxe room, bed type unknown
C$ 262
nightly with fees
Standard Room, bed type unknown
C$ 234
nightly with fees
Deluxe room, bed type unknown
C$ 394
nightly with fees
Executive room, bed type unknown
C$ 683
nightly with fees
Standard Room, bed type unknown
C$ 243
nightly with fees
Deluxe room, bed type unknown
C$ 261
nightly with fees
Standard Room, bed type unknown
C$ 245
nightly with fees
Deluxe room, bed type unknown
C$ 329
nightly with fees
Deluxe room, bed type unknown
C$ 246
nightly with fees
Standard Room, bed type unknown
C$ 253
nightly with fees
Standard Room, bed type unknown
C$ 259
nightly with fees
Deluxe room, bed type unknown
C$ 265
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Polana Serena Hotel

  • Outdoor pool
  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Kitchen

  • Wine glasses
  • Electric kettle
  • Kitchenware
  • Kitchen
  • Kitchenette
  • Microwave
  • Stovetop
  • Tea/coffee maker
  • Kettle
  • Toaster
  • Refrigerator
  • Coffee machine
  • Dining area

General

  • Executive lounge access
  • Family rooms
  • Garden view
  • Inner courtyard view
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool towels
  • Steam room
  • Massage
  • Sauna

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower cap
  • Additional bathroom
  • Toilet
  • Toilet paper

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Washing machine

Accessibility and suitability

  • Designated smoking area
  • Private entrance
  • Non-smoking rooms available
  • Elevator
  • Accessible by elevator

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit

Outdoor

  • Garden
  • Terrace/Patio
  • Grill
  • Balcony

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet
  • Babysitting/child services (surcharge)

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre
  • Tennis

Bedroom

  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Things to do

  • Gift shop
  • Golf
  • Beauty salon

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Workspace

  • Laptop safe
  • Desk

Reviews of Polana Serena Hotel

8.4
Very good
562 verified ratings
Wonderful
333
Very good
104
Good
59
Okay
27
Fair
13
Mediocre
11
Poor
15

Summary of reviews

Guests say
Guests frequently praise the hotel's breakfast, pool, and central location, highlighting the variety and quality of breakfast offerings, the inviting pool area, and the convenient setting. Many reviews note friendly and attentive staff, though some guests experienced issues with reservations, room assignments, and service consistency. Maintenance concerns, such as air conditioning and water problems, are mentioned, but overall, guests appreciate the amenities and atmosphere. The hotel is considered suitable for special occasions, with some guests receiving thoughtful surprises. While most feedback is positive, a few guests report significant service lapses, particularly regarding booking and check-in processes.
AI-generated from customer reviews
Breakfast9 out of 10
Location8.5 out of 10
Pool8 out of 10
Service7 out of 10
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Location

Avenida Julius Nyerere 1380 Po Box 1151, Maputo

What's nearby

  • Museum of Natural History1.4 km
  • Joaquim Chissano Convention Center2 km
  • Cathedral of Our Lady of the Immaculate Conception, Maputo2.3 km
  • Maputo City Hall2.4 km
  • Avenida Theater2.4 km
  • Maputo Botanical Gardens2.5 km
  • Maputo Fortress2.7 km
  • Praca dos Trabalhadores3.2 km
  • Machava Stadium9.1 km

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Polana Serena Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Polana Serena Hotel

  • How long should you stay at Polana Serena Hotel? KAYAK users usually book their rooms here for 7 days.

FAQs when booking at Polana Serena Hotel

  • Where is Polana Serena Hotel located?

    Polana Serena Hotel is located at Avenida Julius Nyerere 1380 Po Box 1151, 8.5 km from the centre of Maputo. Museum of Natural History is the closest landmark to Polana Serena Hotel.

  • When is check-in time and check-out time at Polana Serena Hotel?

    Check-in time is 2:00 PM and check-out time is 11:00 AM at Polana Serena Hotel.

  • Does Polana Serena Hotel offer free Wi-Fi?

    Yes, Polana Serena Hotel offers free Wi-Fi.

  • Does Polana Serena Hotel offer free parking?

    Yes, Polana Serena Hotel offers free parking.

  • How far is Polana Serena Hotel from the airport?

    Polana Serena Hotel is 6 km from Maputo Intl. Polana Serena Hotel is 97.8 km from Manzini King Mswati III Intl.

  • Does Polana Serena Hotel have a pool?

    Yes, Polana Serena Hotel has a pool on-site.

  • How does KAYAK find such great Polana Serena Hotel hotel deals?

    KAYAK scours the web for all room deals available at Polana Serena Hotel in Maputo and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Polana Serena Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Polana Serena Hotel.

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Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

7.8
8.5 km
Maputo Intl
6.0 km

Everything you need to know for your stay in Maputo