Pros (+) we had a very nice time at this hotel, not only was the pool great for the kids but they also enjoyed their breakfast, which they usually don't eat much, but they enjoyed the cereal. I'd stay there again
3 stars
Candlewood Suites - Cincinnati Northeast - Mason, An IHG Hotel
Photos of Candlewood Suites - Cincinnati Northeast - Mason, An IHG Hotel
Overview
Hyatt Place Cincinnati Northeast is in Mason and close to many of the most popular attractions in Cincinnati, OH. Those who stay at the property will be able to enjoy a range of services and amenities that will help to make their stay as pleasant as possible. The hotel, which allows up to two dogs per room, has 127 rooms available for the guests.
Rooms have popular amenities like free wireless and wired Internet, flat-screen TVs, sitting areas and sofa beds, premium bedding, coffeemakers, refrigerators, air conditioning, private bathrooms, a hairdryer, and an iron and ironing board. Connecting rooms are available for those who may need them, as well.
Each morning, for a surcharge, a continental breakfast will be available. On weekdays, the breakfast is available from 6:30 am to 9 am. On the weekends, it is available from 7 am to 10 am. Some of the popular hotel amenities include free Internet access in many of the public areas, business services, and meeting facilities. The hotel has an on-site eatery, as well as a pool and a fitness center where the guests can get in a workout.
When staying at the property, travelers will be happy to know that they are only a short distance from popular attractions like the Manor House, the Cincinnati Zoo and Botanical Gardens, the Convention Center, and Kings Island. Plenty of great places to grab something to eat are nearby, too. Guests can head to Dickey’s Barbecue Pit, Taziki’s Mediterranean Café, or Lounge of the Great American Grill.
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Amenities at Candlewood Suites - Cincinnati Northeast - Mason, An IHG Hotel
- Indoor pool
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Allergy-free room
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Kitchen
- Electric kettle
- Dishwasher
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Services and conveniences
- Conference rooms
- Business centre
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Storage available
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Streaming service
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Dining
- Snack bar
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Pool
- Heated pool
- Indoor pool
Outdoor
- Terrace/Patio
Things to do
- Gift shop
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Reviews of Candlewood Suites - Cincinnati Northeast - Mason, An IHG Hotel
8.5
Very good
591 verified ratings
Wonderful
307
Very good
76
Good
67
Okay
33
Fair
42
Mediocre
21
Poor
45
Summary of reviews
Guests say
Guests generally appreciated the cleanliness and spaciousness of the rooms, as well as the hotel's convenient location. However, many reviews highlighted significant issues with customer service, inadequate breakfast options, and problems with room amenities. Overall, while some aspects were well-received, the negative experiences overshadowed the positives for many guests.AI-generated from customer reviews
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Cons (-) only one person working, ice machines only every other floor, lobby & bar together - so we had to watch a gross drunk man and lady making out while we checked in, could not find ice machine & no staff on duty to ask - just a note at front desk that said "be right back", worst of all, they did not even have the room we reserved and tried to put us in a different room w/only one bed, when we refused...
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Pros (+) Food service 24/7, friendly staff, clean and quiet!
Location
5070 Natorp Boulevard, Mason, OH 45040
What's nearby
- Wall to Wall Soccer4.7 km
- McGee's Courts for Sports4.7 km
- Soak City5.5 km
- The Golf Center5.6 km
- King Island Amusement Park6.3 km
- Crooked Tree Golf Course9.9 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Candlewood Suites - Cincinnati Northeast - Mason, An IHG Hotel
Low season | May |
|---|---|
High season | May |
Average price (weeknight) | C$ 164 |
When to book a room at Candlewood Suites - Cincinnati Northeast - Mason, An IHG Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in MasonGood to know
Value for money | 9.0 |
|---|---|
Distance to downtown | 6.5 km |
Nearest Airport | Cincinnati Cinci./N. Kentucky |
Distance to airport | 41.2 km |
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