|"Everything was good including breakfast."||(in 14 reviews)|
|"The rooms was clean and comfortable."||(in 43 reviews)|
|"Continental breakfast a nice touch!"||(in 33 reviews)|
|"Covers were stained and dirty looking"||(in 10 reviews)|
|"Poor service bad accommodations"||(in 6 reviews)|
|""Nothing ,Horrible experience !""||(in 8 reviews)|
|room was clean||in 190 reviews|
|staff was rude||in 105 reviews|
|bed was comfortable||in 92 reviews|
|breakfast was good||in 84 reviews|
|location was good||in 56 reviews|
|front desk clerk||in 44 reviews|
|friendly and nothing||in 34 reviews|
|late at night||in 30 reviews|
|everything was good||in 24 reviews|
|customer service||in 23 reviews|
|bath tub||in 20 reviews|
|carpet was dirty||in 19 reviews|
|ice machine||in 8 reviews|
|lady at the front||in 8 reviews|
|sausage patties||in 8 reviews|
|new years||in 5 reviews|
|dirty room||in 4 reviews|
|second time||in 4 reviews|
Bed was comfortable and clean.
Staff were unhelpful, unfriendly, and distracted. Couldn't help with transportation, eating suggestions, or check out issues. Hotel had a smell throughout of must and mold.
Bad room and Poor service
The location was close to the interstate and hollywood amphitheater.
Room had no working phone Room had no cable Called front desk to see if there was another room we could be switched to the front deskman said no, so I asked to talk to a manager he refused said he could call the cops, in which I replied ok go for it. Police showed up and told him gives us another room, and then he some how had a vacant room. In the morning another couple complained about the smell of sewage in their room. I wouldn't recommend this hotel spend a little extra and stay somewhere else.
Get your moneys worth at the Quality Inn & Suites hotel in Matteson, IL off Interstate 57 near the Hollywood Casino Amphitheatre. Nearby attractions include Odyssey Fun World, John Humphrey House, Ridge Park, Dirkin Park and AMC Loews Country Club Hills 16. Get more value with amenities like free free breakfast, free WiFi, a fitness center, a business center and guest laundry facilities. Rooms include a flat-screen TV, coffee maker, hair dryer, desk and pillow-top mattress. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
based on 470 reviews
Policies vary by room type and provider.
Quality Inn & Suites is located at 21050 Matteson Ave, 2 km from the centre of Matteson.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Quality Inn & Suites.
Yes, Quality Inn & Suites offers free Wi-Fi.
Yes, Quality Inn & Suites offers free parking.
No, Quality Inn & Suites does not offer free airport shuttle service.
Quality Inn & Suites is 31.1 km from Chicago Midway.
Yes, Quality Inn & Suites is a pet-friendly hotel.
No, Quality Inn & Suites does not have a pool on-site.
Quality Inn & Suites has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.