Dining
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the cleanliness of the rooms and facilities?
The rooms and facilities are generally clean, with friendly staff and a pleasant atmosphere. However, some guests have mentioned minor cleanliness issues, such as missed spots during cleaning.
Is the hotel pet-friendly?
Yes, the hotel is pet-friendly, and pets are allowed on request with applicable charges.
What are the dining options at the hotel?
The hotel offers a complimentary breakfast and has a restaurant, snack bar, and vending machines for drinks. However, some guests have mentioned overpriced convenience items and snacks.
How is the customer service at the hotel?
The staff is generally friendly and helpful, providing efficient check-in and clean rooms. However, there have been isolated incidents of unsatisfactory treatment by staff, as reported by some guests.
What are the parking options at the hotel?
The hotel offers free parking, providing convenience for guests with vehicles.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Check for Cleanliness
While most guests found the rooms clean, some mentioned minor oversights, such as uncleaned mini-fridges. It's advisable to check for cleanliness upon arrival.
Be Mindful of Noise Levels
A few guests experienced noise disturbances from neighboring rooms. Consider requesting a quiet room or addressing noise issues with the front desk if encountered.
Consider Nearby Dining Options
The hotel's proximity to dining options, such as the nearby Olive Garden, provides convenient choices for meals outside the hotel.
Verify Early Check-In Policy
Some guests were surprised by an additional fee for early check-in. If you require early check-in, it's recommended to clarify the hotel's policy in advance.
Address Room Temperature Concerns
A few guests had difficulty adjusting room temperatures. If this is a concern, it's advisable to communicate any temperature preferences with the front desk.
Take Advantage of Nearby Shopping
The hotel's location near a strip mall offers opportunities for shopping and dining, providing added convenience for guests.
Be Aware of Smoking Policy
Some guests encountered issues with smoke alarms being triggered during showers due to the hotel's smoke-free policy. It's advisable to be mindful of this policy and its potential impact on the guest experience.
Request Additional Amenities
If specific amenities are required, such as gluten-free options or additional toiletries, it's recommended to communicate these needs to the hotel staff in advance.
Address Security Concerns
While many guests felt safe, a few mentioned incidents of feeling uncomfortable or experiencing security-related issues. It's advisable to address any security concerns with the hotel staff for reassurance.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Hampton Inn & Suites Chicago Southland-Matteson is located at 20920 Matteson Avenue, 2.1 km from the centre of Matteson.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Hampton Inn & Suites Chicago Southland-Matteson.
Yes, Hampton Inn & Suites Chicago Southland-Matteson offers free Wi-Fi.
Yes, Hampton Inn & Suites Chicago Southland-Matteson offers free parking.
Hampton Inn & Suites Chicago Southland-Matteson is 30.9 km from Chicago Midway.
Yes, Hampton Inn & Suites Chicago Southland-Matteson has a pool on-site.
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Value for money | 8.2 |
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Distance to downtown | 2.1 km |
Nearest Airport | Chicago Midway |
Distance to airport | 30.9 km |