Good to know
|Distance to city centre||0.2 km|
|Nearest Airport||Melbourne & other airports|
|Distance to airport||19.4 km|
Time of year
Show reviews that mention
|beds very comfortable||in 56 reviews|
|bit dated||in 80 reviews|
|breakfast was great||in 160 reviews|
|cocoon||in 13 reviews|
|great location||in 673 reviews|
|kids loved||in 45 reviews|
|location and room||in 430 reviews|
|middle of the cbd||in 33 reviews|
|newly renovated||in 26 reviews|
|pillows were hard||in 65 reviews|
|room was old||in 369 reviews|
|shower over the bath||in 15 reviews|
|staff were friendly||in 372 reviews|
|stop right outside||in 56 reviews|
|tram stop||in 44 reviews|
|valet parking||in 25 reviews|
The other entrances closed off due to renovation
The staff were fantastic during a difficult time of renovating. I wish I had them working for me. They made my stay. When I booked, renovations were not mentioned. I would have left if not for your employees
I was not informed of the renovations when I booked on line
The room get spacious and the bathroom was beautiful.
Staff fantastic and brilliant location. Even though there were renovations going on they made very little noise or disruption to my stay.
Breakfast was standard - nothing special. Nothing wrong with it - just not as outstanding as the property location, room or staff.
The location was great and the room was new and freshly renovated.
They are in the process of renovating so our room smelt like fresh paint and we were woken up in the morning by the sound of power tools. The lady Mel who checked us in wasn’t friendly and was unhelpful. She told us our room was ready but had to be checked and would be at least half an hour. So we checked in our bags and went to have lunch only to get a message 5 mins later saying our room was ready. It was very poorly organised and they definitely didn’t go out of there way to accommodate us.
Melbourne's most centrally located accommodation, The Swanston Hotel Grand Mercure is surrounded by the most popular shopping and business precincts, theatres, galleries, bars and restaurants. Located in the heart of Melbourne, The Swanston Hotel Grand Mercure is ideal for both business and leisure travellers, offering luxuriously appointed rooms and suites.
based on 3,575 reviews
Things to Know
- Spacious rooms
- Great shopping
Policies vary by room type and provider.
Reviews about The Swanston Hotel Melbourne Grand Mercure
Most Popular Landmarks
- Bourke Street Mall 109 m
- Royal Arcade 201 m
- Block Arcade 290 m
- Collins Street 0.5 km
- Old Melbourne Gaol 0.6 km
- Flinders Street Station 0.6 km
|Melbourne Essendon||10.9 km|
|Melbourne & other airports||19.4 km|
|Hampton Sandringham Bus||15.7 km|