The Swanston Hotel Melbourne Grand Mercure

195 Swanston Street, Melbourne, VIC 3000, Australia
+61 396 634 711

Cheapest
rate per night

8.3

Excellent
based on 3,575 reviews
The Swanston Hotel Melbourne Grand Mercure - Melbourne, VIC, Australia
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
KAYAK C$ 133
KAYAK C$ 156
Expedia C$ 157
KAYAK
KAYAK
Expedia

Good to know

Distance to city centre 0.2 km
Location rating 9.5
Nearest Airport Melbourne & other airports
Distance to airport 19.4 km

Rooms

Check-in
Check-out

Standard Rooms

C$ 133+

Photo
Bed Type
Provider
Nightly base price
IMAGE
Unknown
C$ 133 per night
IMAGE
Unknown
C$ 156 per night
IMAGE
Unknown
C$ 157 per night
IMAGE
Unknown
C$ 162 per night
IMAGE
Unknown
C$ 170 per night
IMAGE
Unknown
C$ 177 per night
IMAGE
Double bed
C$ 178 per night
IMAGE
Double bed
C$ 212 per night
IMAGE
Unknown
C$ 224 per night
IMAGE
Unknown
C$ 260 per night

Reviews

Traveller rating

575
322
91
14
0

Time of year

Traveller type

Show reviews that mention

+
beds very comfortable in 56 reviews
bit dated in 80 reviews
breakfast was great in 160 reviews
cocoon in 13 reviews
great location in 673 reviews
kids loved in 45 reviews
location and room in 430 reviews
middle of the cbd in 33 reviews
newly renovated in 26 reviews
pillows were hard in 65 reviews
room was old in 369 reviews
shower over the bath in 15 reviews
staff were friendly in 372 reviews
stop right outside in 56 reviews
tram stop in 44 reviews
valet parking in 25 reviews
  • Excellent
    Aug. 2019
    10.0

    Everthing

    The other entrances closed off due to renovation

  • Excellent
    Aug. 2019
    8.8

    The staff were fantastic during a difficult time of renovating. I wish I had them working for me. They made my stay. When I booked, renovations were not mentioned. I would have left if not for your employees

    I was not informed of the renovations when I booked on line

  • Excellent
    Aug. 2019
    9.5

    The room get spacious and the bathroom was beautiful.

  • Excellent
    Aug. 2019
    10.0

    Staff fantastic and brilliant location. Even though there were renovations going on they made very little noise or disruption to my stay.

    Breakfast was standard - nothing special. Nothing wrong with it - just not as outstanding as the property location, room or staff.

  • Good
    Aug. 2019
    6.3

    The location was great and the room was new and freshly renovated.

    They are in the process of renovating so our room smelt like fresh paint and we were woken up in the morning by the sound of power tools. The lady Mel who checked us in wasn’t friendly and was unhelpful. She told us our room was ready but had to be checked and would be at least half an hour. So we checked in our bags and went to have lunch only to get a message 5 mins later saying our room was ready. It was very poorly organised and they definitely didn’t go out of there way to accommodate us.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

Melbourne's most centrally located accommodation, The Swanston Hotel Grand Mercure is surrounded by the most popular shopping and business precincts, theatres, galleries, bars and restaurants. Located in the heart of Melbourne, The Swanston Hotel Grand Mercure is ideal for both business and leisure travellers, offering luxuriously appointed rooms and suites.

accorhotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.3 Excellent

based on 3,575 reviews

9.5

Location

8.6

Service

6.3

Breakfast

4.1

Amenities

Things to Know

  • Spacious rooms
  • Great shopping

Check in

2:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Free Wi-Fi
Disabled Access
Babysitting or child care
Car rental
Concierge service
Currency exchange on-site
Laundry service
Room service
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24hr front desk
Safe
Airport Shuttle (Surcharge)
Storage available
Elevator
Business centre
Laundry facilities
Hairdryer
Coffee shop
Free Internet
Pets not allowed
Linens
Towels
Cable or satellite TV

Photos

The Swanston Hotel Melbourne Grand Mercure - Melbourne - Bedroom All Photos (37)
The Swanston Hotel Melbourne Grand Mercure - Melbourne - Bathroom Bathroom (2)
The Swanston Hotel Melbourne Grand Mercure - Melbourne - Bedroom Bedroom (17)
The Swanston Hotel Melbourne Grand Mercure - Melbourne - Buffet Buffet (1)
The Swanston Hotel Melbourne Grand Mercure - Melbourne - Building Building (1)

Location

Most Popular Landmarks

  • Bourke Street Mall 109 m
  • Royal Arcade 201 m
  • Block Arcade 290 m
  • Collins Street 0.5 km
  • Old Melbourne Gaol 0.6 km
  • Flinders Street Station 0.6 km

Melbourne Travel Guide

Learn about Melbourne on KAYAK

Getting Around

Melbourne Essendon 10.9 km
Melbourne & other airports 19.4 km
Hampton Sandringham Bus 15.7 km

Nearby hotels

Closest

8 Excellent (8,645 reviews)
0.06 km
C$ 99+
7.9 Good (3,397 reviews)
0.15 km
C$ 94+
7.7 Good (1,436 reviews)
0.2 km
C$ 107+

Cheapest

7.8 Good (2,267 reviews)
0.32 km
C$ 80+
8 Excellent (5,819 reviews)
0.34 km
C$ 83+
7.9 Good (3,397 reviews)
0.15 km
C$ 94+

Most recommended

9.3 Excellent (3,746 reviews)
0.28 km
C$ 215+
9.2 Excellent (2,156 reviews)
0.32 km
C$ 271+
9 Excellent (3,272 reviews)
0.28 km
C$ 151+