Gästehaus Schmid - Hotel Garni

The woman who attended the breakfast room was very helpful although she spoke less English than the woman we saw when checking in at 7.30pm.

I consider that the woman who booked us in was dishonest in not telling us that the ground floor room we had booked was not available. Other properties we booked through your site have emailed us to let us know if something we booked or requested was not available. I felt very strongly that the woman who booked us in was aware that we did not want to go up so many stairs especially to such an awful room and deliberately did not tell us that the room we had booked was unavailable. The stairs were so difficult for me to manage ( bad knees and back ) that we were not able to go out to get a meal and stayed in our room hungry all night. In the morning after we came down to breakfast I was unable to return to our room and had to stay downstairs while my husband returned to the room and carried our baggage down in 2 trips.