Cons (-) Thin walls! Could tell what was on TV next door, no problem, and when several rooms around me flushed.
3 stars
Embassy Suites by Hilton Memphis East Germantown area
Photos of Embassy Suites by Hilton Memphis East Germantown area
Overview
Just a 20-minute car ride from Memphis International Airport, Embassy Suites Memphis provides convenient and comfortable accommodation. Close to restaurants and shops, the hotel is a convenient base while in Memphis.
The hotel offers free Wi-Fi and an indoor pool, along with a free shuttle service. Convenient services include an express check-in feature and a luggage storage facility.
Embassy Suites provides modern rooms equipped with a refrigerator, a microwave and a hair dryer, plus all the necessities to ensure a comfortable stay.
Guests staying at Embassy Suites Memphis can enjoy a unique dining experience at the on-site restaurant, conveniently based for those who want to stay close by at mealtime.
Memphis Embassy Suites provides a convenient base to explore Graceland and Temple Israel. University of Memphis, Cordova and Memphis Zoo are just a short car ride from the hotel.
Latest deals for Embassy Suites by Hilton Memphis East Germantown area
Amenities at Embassy Suites by Hilton Memphis East Germantown area
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
General
- Family rooms
- Seating area
- Telephone
- Carpeted
- Privacy curtain
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Hypoallergenic
- No smoking
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Airport shuttle
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Reviews of Embassy Suites by Hilton Memphis East Germantown area
7.4
Good
771 verified ratings
Wonderful
320
Very good
81
Good
81
Okay
53
Fair
60
Mediocre
51
Poor
125
Summary of reviews
Guests say
Guests appreciated the location of the hotel, which was deemed to be in a nice area with easy access to local attractions. Additionally, the breakfast received positive feedback for its quality. However, many guests expressed dissatisfaction with the hotel's cleanliness and service, mentioning that the rooms and bathrooms were not properly cleaned. Several reviews noted that the hotel's upkeep was lacking, with complaints about outdated facilities and issues with the staff's responsiveness. Overall, while the location and breakfast were highlights, the hotel faced significant criticism regarding its cleanliness, service, and value for the price.AI-generated from customer reviews
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Score by provider
8.3 out of 10
4 reviews
8.2 out of 10
4 reviews
All reviews
Pros (+) room was dirty- shower had not been cleaned pull out bed was worn and falling apart springs exposed front desk clear was indifferent to customers
Pros (+) Loved everything it's gorgeous
Cons (-) Loved everything
Pros (+) Customer service
Cons (-) A little dated
Location
1022 South Shady Grove Road, Memphis, TN 38120
What's nearby
- Pink Palace Family of Museums9.4 km
- Children's Museum of Memphis11.1 km
- Overton Park12.1 km
- Memphis Brooks Museum of Art13.1 km
- Memphis Zoo13.4 km
- Stax Museum of American Soul Music15.7 km
- Graceland16.5 km
- Sun Studio16.7 km
- Mallory-Neely House16.9 km
- FedEx Forum17.8 km
- Memphis Rock 'n' Soul Museum17.9 km
- AutoZone Park17.9 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Embassy Suites by Hilton Memphis East Germantown area
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Embassy Suites by Hilton Memphis East Germantown area
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
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See most recommended stays in MemphisGood to know
Value for money | 8.2 |
|---|---|
Distance to downtown | 18.0 km |
Nearest Airport | Memphis |
Distance to airport | 13.1 km |