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|"The bed was very comfortable!"||(in 28 reviews)|
|"The staff was amazing."||(in 52 reviews)|
|"The room was great."||(in 47 reviews)|
|"The elevators was broken down."||(in 8 reviews)|
|"The refrigerator did not work."||(in 9 reviews)|
|"There was roaches in the room."||(in 37 reviews)|
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Cool looking place. Nice lobby. Elevators were good.
Shower control was almost broken. Sheer curtains were dirty and wrinkled old looking. Toilet was running in the room above ours all night. We had a dog, so our room felt dirty, I assume we were on a floor reserved for dogs, so that is understandable.
The staff was very friendly and the room was clean.
I had a hard time opening and closing the the room door.Around the ceiling wall needed a dusting,but everything else was clean.
The floor had small amounts of trash. Other than that I liked it. Rm 515...ohhhhh and if at all possible can the rooms at least come with a complimentary water bottle.
The view that i DDNT get
The customer service was very poor
We paid for breakfast while booking , the rude front desk lady notified us that there will be no breakfast and no refund . Poor customer service. We asked for a 2 extra coffee pods since the Starbucks in the hotel was closed . She insisted there were already 2 pods in our room ( we wanted two extra pods) .
The front desk personnel. Very poor customer service.
The Memphis Hotels Hilton Memphis is set in the Business District of East Memphis with FedEx Forum, Graceland, and Beale Street all less than 15 miles away. The Memphis International Airport is only a 13-minute drive from the hotel while Shelby Farms Park is only five miles away. This air-conditioned hotel has 405 non-smoking guestrooms and free parking for guests.
The rooms at the Hilton Memphis are designed for comfort and style with luxurious bedding, wireless Internet access, 49” flat-screen televisions, and large work desks. There is a complimentary shuttle to the airport and the hotel boasts 30,000 square feet of event space. There are meeting rooms and a 24-hour business center along with a fitness center, whirlpool, and pool for guests to enjoy. The hotel is pet-friendly so the entire family can stay for a vacation or trip.
On-site dining is available for guests in several styles and with multiple types of cuisine. Provisions Market is found in the lobby and offers breakfast and Starbucks in the morning hours with pizza and other entrees available the rest of the day. Rook’s Corner also serves a daily classic buffet breakfast. Guests searching for a cocktail can enjoy one at the lobby bar which is outfitted with 52” plasma televisions.
There are many attractions in the nearby area including Sun Studio only 11 miles away, Graceland at 12 miles away, and the National Civil Rights Museum within 15 miles. Other options include AutoZone Park, the Memphis Zoo, and the spacious Oak Court Mall.
based on 1,194 reviews
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Most Popular Landmarks
- Pink Palace Family of Museums 8.5 km
- Liberty Bowl Memorial Stadium 10 km
- Children's Museum of Memphis 10.2 km
- Overton Park 11.3 km
- Memphis Zoo 12.6 km
- Stax Museum of American Soul Music 14.9 km