I mean, its only a feature, the phone key didn't work for me, but I might be the exception. But plastic keys people, is not that terrible and the AMAZING staff will help if you lose your key.
4 stars
Sheraton Mexico City Maria Isabel Hotel
Paseo de la Reforma 325, 06500 Mexico City, Mexico City Federal District, Mexico
Mexico City, Mexico
See location+52 555 242 5555Photos of Sheraton Mexico City Maria Isabel Hotel
Overview
The Sheraton is a premier hotel in the heart of Mexico City, nestled in Maria Isabel. Rooms feature complimentary bottled water, a coffee maker, work area, and the addition of bath amenities. In addition, there are pet-friendly guest rooms making a trip with the dog simple. With beautiful views of Mexican City, it is easy to relax in comfort at The Sheraton Maria Isabel.
A business center is offered with computers, a printer and an on-site fax service for use day and night. A fitness center is available and features a selection of strength training equipment, elliptical machines, and treadmills. There are several on site amenities to make every visitor's stay simple including a pool, and complimentary breakfast.
While staying, guests can enjoy the convenience of the Manhattan Deli Restaurant offering plenty of healthy on the go options including breakfast foods and lunch options such as pizza and sushi. Relax in a casual atmosphere at Ristorante Amici for traditional pasta dishes and end the evening at the Jorongo Bar for handcrafted cocktails, margaritas, and live music.
Guests are urged to explore Mexico City for a unique array of restaurants, boutique shopping, and plenty of historical attractions. Take a double-decker tour of the area then afterward, visit the Frida Kahlo Museum and Museo Soumaya for works that display the history of Mexico alongside traditional works by Dali and many others. Indulge in traditional Churros at El Moro or grab a coffee at Sanborns and end the evening in comfort at The Sheraton Hotel.
Latest deals for Sheraton Mexico City Maria Isabel Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Sheraton Mexico City Maria Isabel Hotel
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Coffee machine
- Coffee shop
- Valet parking
- Business centre
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Heating
- Air-conditioned
Pool and spa
- Rooftop pool
- Spa
- Outdoor pool
- Sauna
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- No smoking
Parking and transportation
- EV charging station
- Parking
- Valet parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Outdoor
- Terrace/Patio
- Garden
Things to do
- Gift shop
- Beauty salon
General
- Family rooms
- Solarium
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Fitness
- Fitness centre
- Tennis
Bathroom
- Hairdryer
Workspace
- Desk
Reviews of Sheraton Mexico City Maria Isabel Hotel
8.5
Very good
2334 verified ratings
Wonderful
1330
Very good
345
Good
260
Okay
137
Fair
129
Mediocre
50
Poor
83
Summary of reviews
Guests say
Guests overwhelmingly loved the hotel for its excellent location, with many attractions easily accessible. The staff received high praise for their friendly and attentive service, making guests feel welcomed and at home. However, some issues were noted regarding cleanliness, with reports of unclean sheets and delays in room cleaning. A few guests also mentioned that the facilities, particularly in the bathroom, showed signs of aging.AI-generated from customer reviews
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8.5 out of 10
582 reviews
8.7 out of 10
64 reviews
9.3 out of 10
11 reviews
8.7 out of 10
10 reviews
All reviews
Good hotel, convenient location
Pros (+) Staff is amazing, rooms are spacious and spotless, guests are pampered but not pressured. Fitness and sauna are great! Breakfast yummy and with broad choice of dishes, Also Mexican specialties, menu changing every day. location is great, can walk or Uber easily to main attractions.
Cons (-) Can’t think of anything !!
Pros (+) staff they treated us like family! they are friendly, display always courtesy
Cons (-) curtains didn’t close property so was always a gap to close, bathroom didn’t have an air extractor. food is just Ok
Pros (+) Este hotel queda en la mejor zona de Ciudad de México, al frente del Angel de la Independencia. Esto es muy bueno pues hay muchos sitios donde comer y conocer cerca. Si van a ir el fin de semana de día de muertos, tienen que tener mucha paciencia, pues el tráfico es un caos, lo bueno es que pueden ver el desfile desde la ventana del hotel.
Cons (-) El hotel tiene un muy buen desayuno y servicio al cuarto. El internet en las habitaciones tiene costo y hoy en día esto es una desventaja.
Pros (+) The service at the Sheraton was beyond great. I also enjoyed the location. It was def worth it staying there as I was in the middle of everything.
Cons (-) N/A
Pros (+) El servicio
Cons (-) El olor del cuarto a humedad
Pros (+) The hotel is excellent, the staff are super courteous and attentive. Nice fitness center, lobby bar, and great club lounge. Easy access to Starbucks for your morning latte. There is also a currency exchange onsite, as well as an ATM and business center. Good location, too.
Cons (-) The one thing missing, that is usually available in large hotels, is the basic gift shop. You know, the small shop that sells bandaids, candy bars, batteries, souvenirs, sodas, postcards. That would be a nice convenience to add.
Pros (+) Overall the facility is a good quality and located well.
Cons (-) The room did not over look Reforma. The room faced the rear of the hotel...
Pros (+) Very friendly and helpful staff. Excellent restaurant buffet options. Great location. Really nice outdoor patio seating. 24 hour gym.
Cons (-) Room door to hallway had a noticeable gap under it. I could hear people in the hallway rather clearly, so I imagine they could also hear me. I was gone most of the day, and in the room alone on business so it didn't bother much. I imagine I would have felt very differently given other circumstances. Also, I'm not sure AC temp was just for show. The first night at 76*F felt almost the same as secon...
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Location
Paseo de la Reforma 325, 06500 Mexico City, Mexico City Federal District
What's nearby
- El Ángel de la Independencia106 m
- Zona Rosa378 m
- The St. Regis Mexico City0.6 km
- Museo de Arte Popular2.3 km
- Paseo de la Reforma2.7 km
- Chapultepec Forest2.7 km
- Plaza Garibaldi3.2 km
- Plaza de la Constitucion3.6 km
- Catedral Metropolitana de la Ciudad de México3.6 km
- National Palace3.8 km
- World Trade Center Mexico City3.9 km
- Foro Sol Autodrome7.8 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Mexico City Maria Isabel Hotel
Low season | June |
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High season | October |
Average price (weeknight) | C$ 271 |
Average price (weekend night) | C$ 264 |
When to book a room at Sheraton Mexico City Maria Isabel Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Mexico CityGood to know
Value for money | 8.1 |
|---|---|
Distance to downtown | 1.6 km |
Nearest Airport | Mexico City Benito Juarez |
Distance to airport | 10.0 km |