|"Very attentive staff and friendly workers"||(in 5 reviews)|
|"Comfortable bed, very clean."||(in 1 review)|
|"the free breakfast wasn't free"||(in 4 reviews)|
|"There was a wedding being held the night of our stay."||(in 1 review)|
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Accommodations were wonderful. Nicely appointed. Clean, fresh. Staff was very welcoming had water and donuts out for us. Checks and out process was quick and flawless. Great available space to visit wit family and friends.
The hotel is in a nice central location for shopping and restaurants in Middleton. Staff is very friendly and accommodating. The room was spaceous, clean and comfortable.
Everything was perfect, from the room, bar, breakfast, location, and staff. We were very pleased with our stay, and would recommend to others.
Nice room, but rude Manager
The room was very clean and bedding was nice. We requested a quiet room and that is what we got. Despite several events at the hotel, it was not noisy or busy. We were pleased with the room we were given. We liked the Keurig coffee maker. We did not eat at the hotel. (Breakfast was not included - $10.95/person brunch buffet.)
I prepaid for this room through Kayak. Before I arrived I saw the charge on my credit card statement. When I checked out, I was charged a second time for the room. When I inquired with the desk clerk about this, he said I hadn't actually been charged yet, but that the charges were pending. After I left, I checked my credit card statement and I had indeed been charged for the room before our arrival. I called the hotel and was told that there was no manager on duty and I would need to call back the next day. I called the following morning and spoke with the General Manager. He was rude and sounded annoyed, but said that he would remove the second charge. I asked why the second charge was almost $20 cheaper than the first charge and he said that if I had booked directly with the hotel and not with Kayak, I would have received the cheaper charge. This was not true, as I checked both rates before booking with Kayak. Instead of apologizing for overcharging me, the Manager was rude. Is this how hotel staff treat Kayak customers?
Featuring a Jacuzzi and an indoor pool, this modern hotel is an easy car ride from Madison. It also provides a 24-hour business centre, a kids pool and an express check-in and check-out feature.
A concierge, luggage storage and a 24-hour reception are just some of the convenient services at Hilton Garden Inn Madison West/Middleton. Additionally, the multilingual staff are on hand to provide assistance. The hotel also offers a well-equipped gym.
Hilton Garden Inn Madison West/Middleton has 133 well-appointed rooms that are equipped with a variety of essential amenities to ensure guests have an enjoyable stay.
Hilton Garden Inn Madison West/Middleton offers an on-site bar, where guests are invited to enjoy a drink either indoors or on the outdoor terrace. Guests can enjoy a meal in the in-house restaurant, and room service is provided during limited hours. A wide choice of dining options are also found nearby.
The hotel is less than a 30-minute drive from Dane County Regional Airport. Camp Randall Stadium and Alliant Energy Center are nearby.
based on 69 reviews
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Property safety measures
Hilton Garden Inn Madison West/Middleton has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Most Popular Landmarks
- Capital Brewery 0.7 km
- National Mustard Museum 1.1 km
- State of Wisconsin Historical Museum 11.4 km
- Madison Children's Museum 11.6 km