Welcome to the Hampton Inn & Suites Murray KY. We are adjacent to Murray State University. We are located off Hwy 121 and just moments from Downtown Murray.
Pros: location and cleanlinessCons: I checked my credit card transactions a few days later and discovered that the hotel charged me for the room instead of placing a hold on my account for incidentals. I called the hotel and was told they would correct the problem.
Pros: ComfortableCons: The pools sides/walls were so jagged that both of my kids had scratches all over their feet
Pros: Location, Location, Location. Friendly staff. Clean. Good parking. Handy stores/restaurants close by. Nice room. Nice size of Hotel (medium to small) Well maintained. Reasonably new.Cons: Cheap faucets in bathroom (tub). Some carelessness in room cleaning i.e. number of towels, removing discarded towels, restocking coffee supply/toiletries etc. Breakfast was mediocre though eating environment and presentation were nice.
Pros: Staff was fine. Room itself was clean and towels replaced. Nice bed and blanket.Cons: There was garbage in vending area that was not picked up over a 3 day period. Pool towels were not washed or replace over a busy weekend
Pros: The room and bed were very comfortable. The employees were very friendly and helpful. There were plenty of towels!Cons: The shower head is too high and the water pressure was low. I would have liked a bigger tv, because the bed is quite a distance from the tv.
Pros: Very friendly staff. Great location across street from Murray State campus. Hotel of choice when visiting.
Pros: the room was clean and roomy, and the staff was very nice.
Cons: The carpets are dirty, and the rooms do not have those little refrigerators.
Decent hotel, nothing out of the ordinary. Walls bit thin, alot of hallway noise can be heard. Breakfast nothing to get up for but coffee was above average. No place to sit outside to get some fresh air.Pros: Location close to Murray StateCons: Hate hotels that when you get in the room to chill, grab the remote & the channel guide they give you dont match the channels on the tv. Just wanna chill & watch some tv after a long busy day, not channel surf to find a channel.
This hotel should be a training motel for all customer services.Pros: The friendly and caring staff. It was an extremely difficult trip with my elderly mom who had suffered a stroke. I was amazed every effort was made to help and meet our needs. Staying here was the easiest part of the trip.Cons: I wish there had been queen doubles on 1st floor. Could use some up dating.
Pros: It was clean and very nice. We enjoyed the free breakfast.Cons: The doors and walls were too thin, we could hear neighbors coming in and out of their rooms and talking well into the night.
Pros: I had to stay an extra night due to bad weather/driving conditions. The staff was fantastic in assisting me.