Hotels near Napa County airport

Pros: The staff are wonderful. The building itself is lovely. Breakfast was amazing. And the location cannot be beat.

Cons: The bed was awful. We had springs poking our back all night. Definitely needed a memory foam topper so it would have been more cozy. It took us forever to get to sleep. Also there was no fan in the bathroom so our room was muggy. And the AC unit didn't really work and it was horribly loud. Additionally, the neighborhood was a little sketchy after dark. Something I didn't notice during the day.

Pros: Extremely pleasant, helpful staff. Upgraded our room without even requesting to do so.

Pros: Breakfast was awesome. Many choices and packaged thoughtfully. Friendly staff and beautiful grounds. Super spacious room.

Cons: They had a transformer go out so no hot water for showers but that is not their fault.

Pros: So many wonderful places to relax outdoors even in the evening with fire pits in two different places. The breakfast was great, plentiful and varied. Staff fantastic.

Cons: We couldn’t figure out how to watch the TV, three different ha d controls, but the inn keeper came up and showed us the many steps to take.

Pros: The house and grounds were wonderful. He staff was welcoming and made you feel like you were staying in a private home.

Pros: Love the property! Amazing location, relaxing atmosphere and pleasant staff! My only suggestion is better breakfast variety! Overall, loved the stay and definitely will stay there again!

Cons: Better breakfast variety!

Pros: It was vintage with modern touches. The staff was amazing and accommodating. The location was perfect. It was waking distance to restaurants and boutiques.

Cons: Nothing I can think of.

Pros: The staff was welcoming, accommodating, and professional. The property was clean and comfortable. I would definitely stay here again.

Pros: Loved this place. Owners were very hospitable - they thought of every detail to make our stay pleasant. We were within walking distance to "town" but felt isolated in their beautiful backyard of an oasis. Wine outside by the fire pits was a nice touch. Will be coming back again.

Pros: Beautiful, clean facilities in a quiet neighborhood that is close to - just a short walk, or even shorter cab ride- the nightlife of downtown. While our room was small, it had lovely, tall windows and an amazing Jacuzzi-style bathtub (complete with jets!). We were only there for one night and didn't get to take advantage of the pool or hot tub, but those looked great. The staff was personable, and not intrusive at all. We were greeted on arrival, and there were complimentary beverages and hors d'oeuvres waiting in the dining room.

Cons: Like everything in Napa, it's fairly expensive for comparable quality in other locales. But I prefer to stay in hotels with personality rather than do the resort thing, and the White House definitely has that.

Pros: Great location within walking distance of downtown Napa, the Wine Train, etc.

Cons: Room furnishings are oddly cheap and modern, not in keeping with the era of the home. Hopefully the 2015 renovations will rectify this.

Pros: Our room was beautiful and cozy. Fire place and heated floors in the bathroom. It was just enough. Two big comfortable chairs in the room. And breakfast was amazing every day!!

Cons: I thought it was a little closer to the downtown area. You could walk it if you wanted to but it was a good walk. There was no way to get up stairs except a really tight circular staircase. A little tough with suitcases. And the manager was a young girl who really was not that helpful.

Pros: Lovely room with a great private balcony. Perfect location for exploring the area. Outstanding staff and superb chef creating amazing breakfasts. Would highly recommend this inn to others.

Cons: NA

Pros: Gourmet breakfast was amazing. In a great location

Cons: It was a little expensive

Pros: Amazing property. Very elegant. Service was A+.

Pros: Very clean, with nice rooms

Cons: I was a bit further to the downtown than I was expecting, you need to drive to get there.

Pros: The hotel is very nicely decorated, I was happy to arrive and feel welcomed

Cons: N/A

Pros: It was very good

Cons: Nothing as now

Pros: The bed was comfortable

Cons: Breakfast was limited to choose from. I wanted my bread toasted but it was ready made. No other fruits only bananas and oranges. No pan cakes, waffles, etc. Bagel was cheap kind.

Pros: Nice service great bed and really clean

Pros: Room was great. Breakfast grab & go we’re fine . Staff at breakfast room was nice and friendly . Warm egg/bacon bagels were good .

Pros: It was super clean and the staff was super friendly. Liked how they had a little store and breakfast. Very close to downtown area. Loved the scenery.

Cons: N/A

Pros: Friendly staff, clean room and clean common areas. Location to our destination.

Cons: HVAC unit for the room was right next to the sleeper sofa making our son cold while we were hot in the king bed opposite side of the room.

Pros: Close to downtown and access to many attractions.

Cons: Only reason for the low score was the fire alarm went off 3 times after midnight. Not great after driving 9 hours.

Pros: Price.and Location

Cons: Uncomfortable bed, we were there for 5 days and asked for our room to be cleaned on day 3 when we checked in. On that day , the assistant manager was not accommodating, changed their policy and had to argue for 20 min to get anything done. Patio dirty.

Pros: Cleanliness, Location.

Cons: Afternoon blonde female manager was beyond rude and very unhelpful. Construction going on all morning in room above my room. BEWARE of homeless outside of hotel!

Pros: Newly remodeled

Cons: Thin walls and no microwave in room

Pros: Breakfast lady was very nice Was clean Close to food and hwy Alot to like for $---

Cons: Too many big trucks from At&T in parking lot TV was too far away and no ESPN

Pros: Price and usually is clean .

Cons: Homeless camps outside our room

Pros: Loved this hotel. Close to Downtown Napa. Very clean and brand new. Hotel employee at the breakfast bar was so nice. Loved her. I will be back.

Pros: The cleanliness and location of the hotel was great! Its also really quiet and haven’t had any noise complaints.

Cons: Unfortunately the beds are uncomfortable.. wake up feeing sore and not rested.

Pros: This was the cleanest hotel room I have ever lodged! The staff was pleasant, polite, and put us at ease.

Cons: I was disappointed that they didn't offer the wine reception while we were there.

Pros: Very clean and newly updated. Plenty of parking.

Cons: Told by staff local calls were free just press 9, upon checking out was charged $6.95 for local calls. Ridiculous.

Pros: the blankets and the bed

Cons: We were promised to go breakfast but there were none

Pros: Nothing

Cons: Well i had to go downstairs to get clean towels anf toilet paper because the Hotel would not clean your room unless you stayed 3 days.

Pros: Great smoothies/free breakfast!

Pros: Really liked the comfort of the rooms and beds.

Cons: Hotel should improve in their breakfast. Everything was perfect, juices, yogurts, fruits salad, bread...but they serve Powder Egg which was disgusting. Bacon look like plastic and had no flavor. French toast had no cinammon flavor. Waffle wasnt available.

Pros: The location is next to the walking trail connecting to the downtown Napa.

Pros: Their Pool and spa area well equipped; welcome wine tasting a nice touch

Cons: Experienced issue with monitor remote; Employee made helpful change to repair but expected standard devices to work

Pros: We aren't there tonight.

Cons: New(ish) and already worn out. Clearly poor choices in materials etc.

Pros: Condition/decor was very nice. Newer location. Liked that breakfast was included....very nice selection.

Cons: No

Pros: Great hotel very nice staff.

Pros: Everything

Cons: Nothing negative to comment

Pros: Good location and the breakfast was very well done. Room was comfortable

Cons: We arrived at 5 o'clock and our room wasn't ready We didn't get our room til after 7. The people in line behind us didn't get theirs til 9;30. On the second day our room never got cleaned and on the third no towels!

Pros: Complimentary morning breakfast with plenty of options Clean rooms Excellent amenities Pool Complimentary evening wine pour

Cons: Location was on the outskirts of Napa Mattress felt old Duvet cover was itchy Hot tub out of service Pool was dirty

Pros: Pretty much everything including their wine selection and prices

Pros: The free breakfast was unlike the regular continental and very good.

Cons: Yes, when we first arrived our toilet wasn't working. I let the front desk know immediately. When we returned I asked if it had been fixed they said it had. The following morning the toilet is not flushing again. It was beyond uncomfortable.

Pros: Everything very clean!

Cons: Nothing everything was perfect.

Pros: Wonderful hotel just in a bad part of town..

Cons: Location.

Pros: Clean, comfortable, good price. Much nicer than the DoubleTree Hilton in American Canyon.

Pros: It’s close to six flags

Cons: The first floor smelled of cigarettes. Breakfast was terrible.

Pros: Everything

Cons: Sketchy neighborhood

Pros: I liked how clean the room and hotel itself was, and that they had something to offer for breakfast.

Cons: I did not like how judgemental the staff were when I was checking in they made certain comments and faces, and they were not informative on anything when checking in. They did not explain anything except the room +deposit amounts, and breakfast.

Pros: Parking security

Cons: No

Pros: Loved our entire experience.

Cons: Nope. Everything was awesome.

Pros: Friendly staff fantastic room

Cons: No

Pros: Price and amenities is what drew me in.

Cons: On my itinerary and reservation it says specifically : no deposit required. Because I spend nights 3+/ month with no problems. But when I got there, there was a surprise deposit. Bigger than I've ever had to pay. Only to have my money held hostage 5days.

Pros: The room size was nice. We had a view of the pool, which look good. The overall appearance of the hotel, inside and out was exceptional. The service staff was polite and professional. We enjoyed our stay.

Cons: No.

Pros: The location is close to 6 Flags and they offer a free shuttle to and from the park. Free breakfast. Free Internet. Hotel is clean, but the pool area had trash everywhere.

Cons: The room that we reserved was unavailable due to several rooms were destroyed by guest the night before. We were put into a room with 1 kingsize bed, a sofa bed and a roll away to accommodate us. The area around the pool had trash on all the tables.

Pros: Large clean room

Cons: Hot tub wasn't working, but they said it broke the day before

Pros: The employees were extremely helpful

Cons: No bubble tub in my room....but I am OK with that

Pros: rooms were larger than usual. room to move around in. quiet. nice pool.

Cons: no refrigerator or microwave

Pros: Close location to amusement park. We didn't go, but if you were planning to, this would be convenient,

Cons: Yep, there was a roach in the room. I only saw one, but that's kind of enough, right?

Pros: This place was so convenient and was beyond my expectations

Cons: Wish we could have stayed more nights. Now I know for the future

Pros: The location to sixflags

Cons: The beds and pillows are vary uncomfortable so I could not get a good night's sleep. The breakfast Hall was way too small but the eggs were excellent.

Pros: Close to six flags

Cons: No refrigerator, no microwave, but booked with it, even Called 5 days before to make sure there is refrigerator, staff confirmed there's refrigerator & microwave. No comforter on top of bed, got cold at the middle of the night. Bed not comfortable.

Pros: Most everything. Only had breakfast one day, but it was more than continental--scrambled eggs, waffles... nice.

Cons: The room was clean, but the couch cushions were rather stained, as was the carpet in the hallways. Coffee was very weak.

Pros: Nothing.

Cons: I had a reservation for a 2 bed room that was previously paid for and then the costumer service rep charged me more than I what I had previously paid for. The carpets in the lobby and hallway where disgustingly gross. The room was good and clean but there was a used condom on the side of the toilet Wichita one of my kids pointed out. The pool and hot tub where extremely dirty as well but we where provided with really fresh towels. The continental breakfast was one of the worse i have ever experienced because the eggs made my kid sick, and all the cookware being used was dirty. The eating area was a mess and nobody was cleaning it. It was noisy, which is expected but I rate that best Western a generous 1 out of 5 stars. Usually when I travel for work I would rate the chain of best Western a 4 out of 5. Maybe the management in charge needs to be changed.

Pros: Great value! Nice hot tub and pool! Very clean. Nice breakfast and good coffee!

Cons: Everything was fine!

Cons: It is obvious that no one else was paying full fare. Makes you feel a little cheated.

Pros: Breakfast was great. King bed was comfortable. Rooms and yards were fantastic.

Cons: Dinner was subpar, and the pull out bed was horrendous.

Pros: everything was well thought out, loved the outdoor soaking tub, the fire pit, the staff (room service) was quick and kind, the cottage seemed thoroughly sanitized.

Cons: they should put a heating lamp by the outdoor tub!

Pros: I like the location of this property and the farmhouse design and vibe. The grounds are beautiful and the set up of cottages is really cool. Beds were quite comfy.

Cons: Our cottage was poorly located next to the highway. Luckily I turned on the AC and the fan noise drowned most of it out. The cottage had several things that needed attention. Cracked tile, tons of scuffs on the walls, bathroom fixtures hadn't been wiped down and appeared dusty. Like a film of dust on the lotion dispenser is not ok. My husband and I asked to check in early and were not told that the room they had was a room with 2 full beds. We have two young kids and for 900$ a night, one king bed would have been nice. The staff at the check in were less than friendly or accommodating. I had to ask for water and they looked at me like that was a crazy request. A hotel of this caliber should offer water upon arrival especially on 90 degree days. Overall I was disappointed. I wanted so much more from this property and it just wasn't there. I likely won't return.

Pros: Location

Cons: Very nice

Pros: Staff was very friendly and the rooms were clean

Cons: No garbage can in the room only had a garbage can in the bathroom, uncomfortable beds, room doors were propped open when we arrived

Pros: Location

Cons: Unpleasant check in, confusion over cost of the room. Should have paid on line. Air conditioner was loud and the room was either very cold or very hot. Not a great night's rest.

Pros: Outdoor bbq, seating area.

Cons: Simple, comfortable stay. Parking close to room.

Pros: Good location . Close to downtown and convenient to wineries.

Cons: Upgraded but could have been better for the price. Walls thin and could hear noises from other rooms.

Pros: clean, comfort, breakfast ok for what you pay

Cons: nothing to say

Pros: The hotel offered all the amenities we needed, was very welcoming with friendly staff, the updated room was very clean and comfortable, easy parking, free breakfast offered many choices and all of this was offered at an excellent value and price!

Pros: Room was clean and quiet from outside noise. Bed was comfortable. Location was central and easily accessible. Staff was TERRIFIC. Remembered me specifically from an earlier phone call and the next morning called instantly to tell us husband forgot his jacket so we had not travelled far. Refrigerator provided and microwave was great addition. Breakfast was provided and was quite adequate. Coffee, juice, mild, croissants, buns, egg/sausage on bun, fruit, cereal. Affordable.

Cons: The air and heating unit worked beautifully, but do wish it was quieter. Coffee in room would have been nice, but breakfast room was close by.

Pros: Nicely remodeled, new furniture, comfortable beds. Also a nice breakfast room with great tasting coffee.

Cons: No coffee in room and no exhaust fan in bathroom.

Pros: It is an old motel, but the rooms are clean and comfortable. It's an excellent value for the Napa Valley.

Cons: The breakfast is a bit sparse, but the coffee's good.

Pros: Our stay was wonderful! The staff is very friendly. The cleanliness of the entire place, inside and out, is very impressive.

Pros: Very clean. Nice pool. Great friendly staff.

Pros: This motel originates from 1953 yet has been beautifully updated. The windows and inside shutters are relatively new and of very high quality. The beds are great. Shower is excellent. It is obvious they have had some good quality work done on the updates.

Cons: no frustrating or concerning issues whatsoever.

Pros: This is an older ranch style motel but it was super clean and had been nicely renovated sometime in the recent past. The staff were pleasant and the beds were really comfortable and the price was affordble for Napa. We would definitely stay again.

Pros: Everything

Pros: We wanted a place to spend the night, this is an older place but updated and clean and NOT musty at all!

Pros: It was near lots of stores

Cons: Nope

Pros: Muy cómodo, y el personal muy amable

Pros: Very good accommodation, quite and safe. Adequate breakfast offering, good coffee. Good location, friendly hosts.good value, would recommend.

Pros: Excellent environment and good breakfast

Pros: It was a small hotel but had great accomodations. The pool was super clean. The staff were very nice. The breakfast area was nice. Had a nice selection of food. The hotel is located in a quiet residential area but still close enough to town.

Cons: NO

Pros: Beds are very confortable

Cons: Breakfast could be more complete

Pros: Like a 1950s motel, wonderful beds, nice breakfast. Have stayed here repeatedly over the years. Cheaper through Kayak than direct from them.

Cons: I was disappointed with the staff's inexperience and complete unwillingness to help because I booked wth a 3rd party. The receptionist was sarcastic, laughed at me, and had poor customer service.

Pros: nice place to stay. enjoyed our stay .

Cons: could not access wi-fi in room 7.

Pros: I've stayed here before and came back because 1) the price is reasonable compared to other Napa motels 2) the history of the place (think Hollywood) is intriguing) 3) Nice pool and lawn with BBQ 3) Free continental breakfast

Cons: Free WiFi was weak but usable in my room. It is better in other rooms.

Pros: Nice and quiet. Very clean rooms.

Cons: The location of this hotel is in a rough area of Napa. The view outside of our bathroom window was scary. Now fans in bathroom, so you have to open the window to vent steam in bathroom which goes out to the apartment and alley in back.

Pros: Shutters on the windows

Pros: Had a nice pool, and pretty landscaping. Refrigerator and microwave were good points Free breakfast was good in terms of variety of food available.

Cons: Had a 'cheap' feel to it. No radio in the room. Decor, fixtures, etc. were just OK. Hotel was just outside the 'box' on the town maps given to tourists. I would have preferred a hotel in the box to make finding things easier.

Pros: Nice room for what we needed. Big enough. Nice bathroom. Decent breakfast selection.

Cons: Stain on one of the bed sheets. Spider in the bed. Weird knocking noise from bathroom.

Pros: You wouldn't expect such a great place by the two stars or exterior but wine valley was great! Awesome rooms that were clean, the staff was super friendly and helpful, and we were able to comfortable unwell into town. We will definitely stay here again!

Pros: I enjoyed my stay there entirely!

Cons: Unable to think of anything.

Pros: Very elegant

Cons: Nothing, everything was great!

Pros: The breakfast was nice. The gentlemen that was working in the breakfast area was amazing. You have a very welcoming and accommodating person working in that area.

Cons: The room could have been a little brighter.

Pros: The breakfast was the same every day... eggs and sausage but the fruit and other things was nice. Like juice and stuff, just add bacon or potatoes. But we're thankful there was a breakfast

Pros: Not much of a breakfast

Cons: Cleaning, food, service

Pros: Great communication and customer service greeting us and checking us out.

Cons: N/A

Pros: Easy access to main thoroughfare/highway.

Cons: Disappointed pool and bar still closed. Room could use some maintenance. Pretty far from downtown Napa. No good views in any direction.

Pros: Location is great, clean comfortable rooms.

Cons: Better pillows

Pros: Very clean facility. Nice room with comfortable beds.

Cons: No breakfast offered.

Pros: The hotel was pretty much clean for the most part. Nice size room. Very friendly staff.

Cons: I didn't like how the most common touched areas didn't looked wiped down, door handles, light switches, etc.

Pros: All rooms face the ocean.

Cons: The hotel is a little old and needs a lot of updates and just a overall cleaning up

Pros: Room size

Cons: The room was not clean, minimal towels and wash cloths. The staff were pretty much non-existent. The room was dusty and the couch had white crusty spills all over it. It was quite difficult to find.

Pros: clean , hotel looks new , well maintained

Cons: room very small , staff not flexible no breakfast no coffee in the room just at lobby until 10 got there 10:05 and they couldnt get me a cup of coffee ...not so close to napa

Pros: Very nice. Great staff. The room was excellent.

Cons: Not a thing.

Pros: clean, nice décor, courteous and friendly staff. good breakfast. small bar. very scenic, close enough to local attractions, vineyards, downtown napa; relaxing, nice outdoor fire pit. private and safe

Cons: no restaurant. not much to not like

Pros: The hotel was very clean and the front desk staff were friendly and helpful. The breakfast was wonderful - lots of options for all diets.

Cons: Pretty far away from Napa downtown. The pull out couch was actually a single trundle mattress under the couch rather than a sofa bed. Probably more comfortable but does not fit two teens. Had to request extra bedding for sofa.

Pros: Nice room, very spacious, great location close to many food places, quite,

Cons: They have big problems with sewage, both of the sinks the water wouldn't go down. And one side of the bed sheets kept on developing black/purple stains after each night.

Pros: sleeper sofa and Murphy underneath that. good value, good breakfast!

Cons: a few fake fingernails in the room

Pros: Cleaning and good rooms

Cons: Breakfast finish too early, could be finish one hour later (10:00am).

Pros: They had an excellent breakfast in the morning. Free parking was also very nice. Room was spacious. Would definitely stay here again

Cons: Wish it had been a little farther north into wine country. Most of the vineyards we wanted to see were a ways down the road

Pros: The general context was wonderful. Nice place to be with family or significant other.

Cons: No.

Pros: Very clean and great breakfast.

Cons: No

Pros: Clsean freindly great breakfast

Pros: Great manager of breakfast area

Cons: The room in the picture on your web site was not tge room goven to me. This location in not in Nappa wine country it about 50 minutes.

Pros: Mgr was helpful . He seemed to enjoy talking to the guest at breakfast

Cons: We ate breakfast toward the end and they were out of a few things

Pros: The service and breakfast.

Cons: The location was VERY disappointing.

Pros: Buffet was good in the morning.

Cons: Loud banging noise from heater kept us up all night so we couldn't sleep.

Pros: The room was clean and the hotel is close to a lot of stores and restaurants.

Cons: I'm very disappointed that I paid an extra $100 for a second queen size bed and that they couldn't fufill this even though I put in the request over 2 months ago. The lady at the desk couldn't verify that I paid extra which I did for the extra bed and instead, she gave us a kids sized folding bed which wouldn't fit any of us. All rates at the time of the booking should be able to be viewed even after the reservation has been made. I'd like my $100 extra I paid back.

Pros: Pleasant, clean room. Not noisy.

Cons: all these questions that actually i already answered once

Pros: The pool is closed

Pros: It was clean except the shower curtain needed to be cleaned. While it looked clean it smelled very sour. Even when it was dry I could smell it when I entered the bathroom. I¿ve had that in other hotels but this was the worst.

Cons: Shower curtain. Read previous statement.

Pros: Very clean. Bed and pillows were super comfortable. Wish I could've tried the breakfast but didn't have a chance. Smelled really good.

Cons: Could hear all the Mechanics of elevator in my room.

Pros: Great stay. Convenient location

Cons: Everything was great.would stay here again when in this area.

Cons: I expected better for the price I paid. It felt more like a Motel than a Hotel, it was very low budgeted and I do not care to return

Pros: The awesome staff

Cons: One of the few places that keeps the pool closed in bay area

Pros: Perfect location! Walking distance to store and food. Loved hotel. Staff was great. Will definitely stay again!

Cons: Loved everything!

Pros: They had covid rules to ensure safety and accomodated you with requests. Friendly staff and very clean hotel. Location was great

Cons: No, everything and everyone was great and friendly.

Pros: Room was really nice bed was so damn comfortable

Cons: The noise from the other guests late at night and early in the morning this one guy coughed super disgustingly loud all night and hard walkers

Pros: Location...near Walmart and food placed

Cons: Room location near the entrance and exit door making comfort level and sleep difficult. Dark room as blinds would not retract. Need an appointment to have room cleaned.

Pros: Breakfast staff worker was excellent

Cons: Front desk worker didn¿t seem very accommodating; showed annoyance when asked a question

Pros: Location was close to my destination. Hotel was clean.

Cons: Walls were very thin. I could hear the conversations/love noises from the next room. I can also hear the footsteps from the room above.

Pros: Location

Cons: No

Pros: Loved it there. Everything like shops and restaurants were there next door. Loved the selection items they had for breakfast. the staff were very nice and made us feel welcomed. I would stay again.

Pros: Free breakfast, free parking, wi-fi, friendly staff.

Cons: Did not have 2 queen beds available for my stay.

Pros: Very nice staff, very nice toiletries. Location suited me as it was along my route.

Cons: Street noise from traffic was terrible all night long tho I asked for a quiet room. Bed was ok, but linens (Including the bed cover) were so wrinkled that at first I thought they had forgotten to change them. Sparsely furnished public space and room.

Pros: Location and breakfast

Cons: The second night we checked in our room the smoke detector was beeping. We immediately told the lady at the front desk and she said she had take care of it. We then went out to dinner. It was never fixed and we had to switch rooms which was very inconven

Pros: Great continental breakfast. Large selection.

Cons: The gym was so hot i could barely workout.

Pros: Very clean and modern. Excellent free hot breakfast.

Cons: No

Cons: Th

Pros: Everything

Cons: Nothing

Pros: The room setup was very good with plenty of storage. The breakfast was very good with a selection of proteins, which are usually lacking in most breakfast selections.

Cons: We were on the side of the building beside the road so it was a bit noisey. We were hoping for a nice restaurant / pub close by but all that was available was fast food

Pros: Quiet. Comfortable. Good nights rest.

Cons: Getting a good deal was nice but I do t really enjoy getting a handicapped room

Pros: The coffee

Cons: The cable, the staff, the amenites

Pros: Location

Cons: Rooms were small compact very plain Front desk services were slow on everything. Breakfast was not a breakfast at all.

Pros: Good location and clean

Cons: Wifi only works on laptop. It doesn't work on phones.

Pros: The breakfast was great for a free hotel buffet!

Cons: The person checking us in was mind-blowingly slow. It took 30 minutes to check us in, having already paid and having a reservation confirmation, and with one person ahead of us. Madness.

Pros: Very clean, great bed and located by lots of stores and restaurants.

Cons: It's about 15 min from downtown Napa and Sonoma.

Pros: I really liked the friendly staff and how they kept the place so clean. They were even cleaning carpets in the rooms - that was impressive. Location was handy for the visit. Free breakfast was a nice added bonus.

Cons: I would add more healthy and tasty items to the breakfast with reduction of fast food preservatives.

Pros: The hallway carpet should shampooed or changed...! I would say it's filty.

Cons: NA

Pros: Room and service excellent

Cons: NA

Pros: Great!

Pros: It was very clean and the staff was fantastic.

Cons: The location. It’s on a busy highway and the noise is a little over the top.

Pros: The room was spacious, comfortable and very clean. The location was good enough for a one night stay. The welcome area was completely closed down, but this may have been due to Covid-19.

Pros: The hotel was super clean and the Rooms were a lot more comfortable than I had expected, I got two rooms, both king bed with a sofa bed and it was perfect for my family. I loved it here and I’m definitely going back !

Pros: What I liked most about this hotel is that booking and checking in was smooth sailing. The rooms were peaceful and quiet and the shower was the BEST, with lots of towels 😊

Cons: My room had a slight stench (no ventilation). So upon checkin, I turned the air on, dropped my belongings off and came back to a cooler/more fresh room

Pros: Good staff

Cons: Charged me twice on my debit card

Pros: It was clean,and the staff was friendly, it also was spacious

Cons: No, it was nice

Pros: Nice room

Cons: We did not care for The construction project going on outside our window particularly on Saturday morning when the bulldozer fired up at 6:30AM.

Pros: Late Pool closure.

Pros: Room was roomy.

Cons: Staff was unaccommodating. And rude. Will make me think twice about staying at a Fairfield again.

Pros: The room was clean, breakfast was great. The food is fresh and the staff was great.

Cons: Nothing to complain about!

Pros: The staff is very friendly and helpful.

Cons: No issues

Pros: Friendly, helpful staff and breakfast.

Cons: No

Pros: Breakfast and warm pool

Cons: Hot water was unavailable. Showers were freezing. I wish they had mentioned this before we drenched ourselves in pool water. Hotel is not in Napa, it’s 20 min away. Staff was unapologetic for the lack of hot water for showers.

Pros: Great location Good breakfast

Cons: Took my daughter wine tasting. While dining, someone entered the room and drank their wine. The manager, called us liars and dismissed our claim. The key log shows someone with a key entered the room while we were away at dinner. I am angry.

Pros: The staff and Breakfast Buffet.

Cons: The pool and spa needed to be cleaned.

Pros: Price. Closeness to Napa wineries

Cons: Bedding sheets and bed spread. Would be nice to have cafe and bar since none close by.

Pros: All round good

Cons: Paper thin walls; 6am Exercise Music & audible throat clearing from next room & kids running back & forth upstairs, Ta RDG

Pros: Hotel and staff were nice, clean, comfortable.

Cons: I woke up from the sound of the adjoining room's TV. Pool could have used a skim from all the leaves in it. I would have done it myself, but there wasn't a skimmer left out. But the pool was nice other than that.

Pros: It was clean. Basic hotel that's sort of worn. Front desk staff was nice and very helpful.

Cons: After breakfast the staff was very, very rude while we were finishing our family meal. Coffee wasn't replaced in the lobby. A window was opened at 10:05 to the point we were freezing, they purposely banged around things they were putting away roughly just to make noise. It was like at 10am it was magically OK for the cleaning staff to be as rude to us as they wanted so they could clean. A grace period of 30 minutes to let people eat with their families would be more appropriate, not rudeness.

Cons: Internet is not even functioning. They limit bandwidth to 4mbps, and don¿t event meet those numbers. Cell phone service also disappears in the room. So if you need any sort of internet connection, this hotel is not for you.

Pros: It was very comfortable and clean.

Cons: It was a weird entrance.

Pros: Convenient location as there were no amenitys

Cons: had issues with water and no continental breakfast

Pros: Nearby downtown, Nearby food places and shopping. Room was clean and covid friendly environment.

Cons: Price was high with respect to the facilities. As gym, pool and hot tub was closed, the price could have been lowered.

Pros: Location was great.

Cons: The AC, wifi and barroom faucet were not working great.

Pros: Room was clean

Cons: Free breakfast was Continental only, not the usual hot breakfast (no eggs, waffles, etc). You had to select from limited list (items like toast, oatmeal, fruit), call down to front desk to order, and then pick up 20 minutes later. Property photo still showed dining room but this was not actually available. Limitations were due to COVID but was still disappointing.

Pros: Great and very nice and happy with the service.

Pros: Clean, decent bed, friendly staff

Cons: Was clean and decent, but really just a bed and bathroom. No amenities beyond. Even room shampoo and coffee didn't exist. Came for two nights and shortened to single night.... not the "best" place to bunk in Napa. Was barely motel quality and poor access to downtown due to construction on the street

Cons: Needs updating. Needs room Service

Pros: Clean and quiet

Pros: Close to downtown Napa Clean Quiet

Cons: Covid restrictions

Pros: Parking was good.

Cons: Offering breakfast during Covid ¿¿¿¿

Pros: It was clean quiet, parked close to room, friendly staff.

Cons: The bed was too soft.

Pros: Staff

Cons: Not in particular with the hotel or staff just for some reason it seems I was not checked out.? A day or so later received an email saying such. And that i waa to be charged for time after checkout. Even though checked out online and was no longer there.

Pros: Room was clean, carpet was new.

Cons: Hope you don’t need Internet! We have to work online for our jobs. We couldn’t get more than 15 minutes before it would kick us out. When we watched TV it was the same thing- it would just close out often for a minute. Traffic noise was both

Pros: location price

Cons: Noise level unacceptable, rattling pipes random all night (hammer level) and AC unit that was whined like a small jet at take off. Wear and tear notable felt old and dated overall did not meet expectations.

Pros: All of the staff were terrific from the housekeepers to the lobby staff!

Cons: I would've preferred extending my stay each with the hotel staff versus having to book it myself online.

Pros: The facility was great but the noise from the street made sleeping quite hard.

Cons: The location on the highly traveled street where you could hear traffic most all night.

Pros: Good location close to downtown Napa with easy access to freeways as well. Room was very clean with a comfortable bed. Staff was very friendly and helpful.

Cons: Walls and floors are very thin, so noise from neighbors at night can be very loud. You can also hear some traffic from the freeway.

Pros: Room is nice and clean.

Pros: Hot tub was nice.

Cons: I didn’t like the brown bag breakfast but I guess that was because of Covid.

Pros: Breakfast was fine, it was individually bagged. Location of hotel was good, not too far from downtown. Room was clean, it was a good place for our 1-night stay (although a bit expensive $300+). Parking was easy and readily available.

Pros: The staff.

Cons: Nothing. Just Perfect

Pros: This hotel was very clean and staff was super professional. The hotel is also in a good area very close to everything.

Pros: Clean, & good location to downtown

Cons: Bed's way too hard. Sore back for 4 days

Pros: It was a nice hotel. The pool and hot tub were great. The bed was comfortable. I liked it and I would stay again.

Cons: The walls are really thin and you could hear a lot from outside and the rooms on either side of you.

Pros: Wine hour was lovely and all the staff were terrific!

Cons: The floors creaked above so it was hard to sleep. In our case the fire alarm, low battery beep, went off and woke us again at 6 am.

Pros: It was roomy and well equipped. Very happy able to open windows.

Cons: There was a strong perfume smell that was constant. The group in the room above us was very noisy late at night.

Pros: I felt cozy in the room.

Cons: When checking in at 3pm there are no newspapers.

Pros: Located in Napa

Cons: Price, but all hotels in Napa are extremely overpriced

Pros: close proximity to where my business trip location was

Pros: The hotel was pleasantly clean and very well taken care of. The grounds were nice and it's not in a bad location, a short uber ride to some great wineries. I was expecting a lot less but got a lot more.

Cons: Vending machine only took dollars, it was hard to find water.

Pros: location with nearby target

Cons: Only one staff was there at night. She took care of all the stuff at that time.

Pros: Close proximity to where my event was

Cons: The close proximity to where my event was held.

Pros: comfortable bed

Cons: Construction going on, that's ok. Noisy parking lot 4AM, right next to a Denny's. Not the greatest location.

Cons: We were given a room on the bottom floor right outside the pool and hot tub area. The walls felt like they were paper thin, as we could hear every single noise from outside, as well as the rooms above us. This woke us up several times during the night, and staff were slow to respond. Overall it seemed very overpriced despite the location. Next time, we would be willing to spend a bit more money for more quality and a more comfortable stay.

Pros: Location, comfort and cleanliness

Cons: Nothing. Everything was just fine

Pros: Clean room and bathroom

Cons: Front desk lady was a little rude. The furnishings, bathroom space, shower head were average in quality. I have stayed in a Best Western Plus before in Carmel, and it was a really great experience, furnishings were modern, bathroom was impressive. This one in Napa however, is not the "Plus" experience. It's essentially the same quality as a normal Best Western but at "Plus" prices. Also, the view out of our hotel was a wooden fence. We did have a patio, so we could sit outside and stare at the wooden fence. They offered "free" upgrades you could choose via text... but none of them were actually available. If no options are actually available, why offer them? Very strange, would probably not stay again.

Pros: Didn't care for the very high price.

Cons: Way too expensive for a Best Western

Pros: Staff is excellent.... Friendly and helpful

Pros: Hopitality, cleanness and restaurants were close and all was well. Enjoyed ourselves. Will love to stay again.

Cons: No complaints

Pros: Completely exceeded my expectations. Wonderful facility and love the set up of the split rooms. When we have family traveling out of state we will for sure recommend them staying there.

Cons: I didn't like that they tried to sell us on some wine tasting experience. I understand we're in the wine country etc. But I just wanted to check in and settle down first.

Pros: The staff went beyond to make us comfortable

Cons: Room was dirty Shortage of staff

Pros: We was put in a room with a view of the kitchen deliver. The room was what we expected, but the patio for us to sit by and have a glass of wine, no privacy and noisy. The next morning I went to front desk to ask for another room. It was our first time to visit this part of California and needed a relaxing place. Front desk was wonderful and we were able to move. They upgraded us, our time there was fabulous. Thanks to the great staff. Dinner at Olive &Hay was excellent. Chef Jose came to our table and chatted with us.

Pros: Beautiful setting and great amenities

Cons: A bit far from downtown but not a huge issue, drive was still reasonable.

Pros: Very spacious rooms. Huge bath. OPEN hot tub. Full kitchen

Cons: Location, bit too far out south of the county. That said, easy access to 29 makes it doable. Oddly, we were missing much kitchen equipment (cookie sheets for example) but having the kitchen was great. Loved the firepit and hot tub. We also enjoyed vineyrd

Pros: Large room.

Cons: Trash cans were overflowing for several days.

Pros: Loved the amenities! Shops and wine tasting rooms on site. Great restaurants as well! Room was fantastic.

Cons: Nothing! We did get the timeshare sales pitch but not high pressure at all. Worth it.

Pros: Very nice room and loved the guest amenities including free breakfast and free parking as well as bowling alley!

Cons: The staff was very rude to me after I expressed I was unsure about getting into my room. They laughed at me and told me I was wrong instead of being more understanding and helpful. Very disappointed in the customer service.

Pros: That every unit has a full kitchen.

Cons: Even though it looks nice a decent with your bare eyes but when you start looking into the details of things, this place is filthy. The bathroom tiles are dirty, showers are moldy, shower glass areas are not properly wiped down, bathroom is filled with dusts, and pillow cases were sticky (feel like the sheets and pillow cases were not changed. My entire family got bitten by something (we were not sure what it was) and we can clearly see the bug bites on our body. This is a time share place. They are super pushy and force you to go to their breakfast. Very rude people. I will not go back anymore and I do not recommend this place.

Pros: The people were all fantastic and attentive. The bed was very comfortable.

Cons: Petty complaints Remote controls for TV worked poorly. More than needing batteries. They could also use a quiet lounge like bar open later, not just the sports bars.

Pros: The restaurant and amindies and the staff.

Cons: The parking was terrible and they charge me an additional resort feed of $53.00 for the stay.

Pros: Great spot to visit both Napa Valley and Sonoma Valley.

Pros: Friendly staff, very helpful. Beautiful location, clean rooms, lots of room amenities. Shuttle service that goes downtown! !

Cons: Lots of construction at the time that we weren't made aware of and our room was in that area. Was not loud by any means but access to our room was limited.

Pros: The size of th rooms were perfect and really made you feel like home, since there was a full kitchen, sitting area and washer and dryer.

Cons: Because it is a timeshare hotel. You get the typical solicitations of trying to get you to sign up for their programs. Inviting you to 'hear them out' at a breakfast or cocktail hour. After declining more than once, we still proceeded to be contacted.

Pros: Staff was excellent

Cons: There was a surprise $20 a day charge for WIFI,pool and some other obscure stuff. If I had know of this additional charge I would have looked elsewhere The carpets were stained and there where sliverfish in the sink area. Would not rent there again

Pros: The hotel room decor was a little outdated compared to other 4 star resorts we've been to, but the room was perfect for 2 people, and even had a microwave and fridge!!

Cons: Decor was outdated

Pros: Location, cleanliness, good service

Cons: No

Pros: The resort was very nice! Rooms were clean and comfortable. Having our own balcony was an added plus. It was in a nice quiet location.

Cons: We upgraded our room primarily because I knew my husband would enjoy having a fireplace, but there wasn't much of a fire - there were tiny blue flames that could barely be seen around the logs.

Cons: The pool should have stayed open tell 11 pm

Pros: I loved literally EVERYTHING about our stay! The property was clean and quite and the staff was extremely pleasant. Most of all, our mothers enjoys their time there and the spa was amazing treatment! I would absolutely recommend this location for a peaceful get away!

Pros: The room was nice. We had dinner at Olive & Hay which was excellent.

Cons: This was a stop from Ohio to California before going to Hawaii. I have been to Napa Valley several years ago and wanted to spend the evening enjoying some god wine, food and scenery. We arrived around 6 pm on a Saturday night. Only 4 of the 9 tasting rooms were open - one only took reservations, one stopped offering tastings at 5:30 pm and they ALL closed at 7 pm!! We went back to the hotel to order the sample wine tasting that they offered and was told they did not offer it at the bar and if we ordered it through room service it would be at least 45 minutes.

Pros: Nice and accommodating staff

Cons: It was busy, and kind of noisy

Pros: The spa was great! From the facility to the staff.

Cons: Carpet floor outside ac unit inside the room was always soaking wet. Side note- toilet was always running. Bed was too hard.

Pros: The architect

Cons: The mirror in the room. It’s not full length

Pros: The resort is beautiful and the wine was great

Cons: Felt very deceived. Hidden fees everywhere. They added an add'l $400 charge to my credit card without saying anything. It's to cover charges to the room. Purchased the package with breakfast in our room than get hit with a 23% service fee. When i asked about it was told that for gratuity. Ok except the next line ask for a tip. $12 service fee plus a tip Request cream/sugar for coffee have to wait 45 minutes. Every day was a different issue. Sink in bathroom barley works. No fans in the bathroom.

Pros: The atmosphere

Cons: N/A

Pros: The coffee across the street in their sister hotel.

Cons: Most things, $16 drinks and service at the pool was terrible.

Pros: Location

Cons: onsite tasting rooms were pricey

Pros: Nice staff, clean and nice hotel

Cons: Front desk forgot to let us know the room was ready. No iron in room, no coffee maker in room. Calling front desk and room service 5-6 times and never an answer. Definitely not a 4 star experience.

Pros: The staff

Pros: Views and amenities.

Cons: One of the main reasons we chose this hotel was because it had extras like bowling alley and shuffleboard, only to find out we couldn't use either because of a private party. That was a bummer.

Pros: Wine tastings

Cons: Housekeeping was aggressively trying to get us out before our checkout time.

Pros: Hotel has a small hike on its vineyard Valet is free

Cons: Restaurant is under construction and food options are limited and is a bummer during our visit when it rained almost all day kids pool is in a different building of sister property

Pros: The location and the shower.

Cons: The room was very average and we found someone else’s shirt under a chair in the room.

Pros: Location was great.

Cons: Rooms were dated. Facilities were ok. Fitness center was clean. Pool was dirty Hot tub was barely ok. No towels in one of the pools .

Pros: lots to do

Cons: costs for food and massages are very expensive

Pros: Location and setting is awesome.

Cons: Terrible Staff experience at Spa - Run like two businesses - couldn't even get access to Sauna etc.

Pros: Rooms very clean and comfortable

Cons: No sundry shop

Pros: Fun walk through the vineyards up to the iconic Napa wine crusher statue (which was also the scenic view out our window).

Pros: It was very nice, close to Napa downtown.

Pros: Location

Pros: The staff was so welcoming and accommodating, the room was clean and spacious, and the location was perfect! My room was on the first floor, with a sliding door leading to the patio, feet away from the hot tub.

Cons: I loved everything!

Pros: Price...

Cons: Location was in a business development.

Pros: Amazing resort, friendly and helpful staff, and a great experience!

Cons: The location was a little far from the wineries and downtown Napa, however they did provide a shuttle to Napa

Pros: Very beautiful. Enough amenities. Room to walk around. The vineyard and hiking trails were first rate. Love the statue of Virgin Mary overlooking the property and the chapel on site.

Cons: Understaffed. Wished there were a handful more dining options. Larger pool area - much larger needed, actually.

Pros: Location is great

Cons: No hot water in morning for shower!

Pros: The hotel itself appeared to be a nice hotel, the staff were friendly, check-in was easy.

Cons: Our room had a window, when I opened the window, it looked out to another couples balcony, so we basically were in a cave. The other couple had their sliding door open, and there was a bistro set on their balcony (which also had a cement wall w/no view)

Pros: The view was beautiful.

Cons: There were 2 servers that were complete jerks which made the experience unpleasant.. a male in the wine tasting cave. And the bar in the lobby it was an older lady, which didnt tend to us until someone else at the bar told her we wanted drinks

Pros: not much

Cons: on check in the room trashcan was full, room was dusty. Dinning room staff were not good servers, meals were over price and for a fine dinning room they should not let people in in shorts, tank tops and ball caps.

Pros: Great and comfortable accommodations with great locations for Napa Valley attractions. Outstanding customer service!

Pros: Along with a Bible, there was a crucifix and a rosary in each room. I am Catholic and have never seen this before. It was amazing. Thank you.

Pros: Great products in the bathroom!

Cons: We asked for a toothbrush and it took them >30 min to bring it, and then only brought one when we asked for two.

Pros: quiet and friendly

Cons: kind of out of the way, no snacks/ vending machines

Pros: Great location

Cons: Trash strewn hallways Elevators not working Soft lumpy bed Ants in shower Staff could care less

Pros: Spa services were great

Cons: Hotel was very full and room was "upgraded" to a suite. Was not told before getting into room, suite was over Crush night club. Woken up at 12, 1, and 3 a.m. by drunk people yelling and leaving club. Despite calling front desk, noise continued. View from patio was of the building across the way and patio had a nest with dead bird inside. Not what I booked or expected. Had two previous stays here which were great. This was terrible and I never want to return there.

Pros: Nice location Very comfortable rooms Pool on the small side for that size resort

Cons: Food at wedding reception was disappointing Meat was dry and fish was mushy

Pros: The room was comfortable. The hotel bar was nice. The vineyard was very pretty.

Cons: The service in the restaurants was very bad. The staff completely lost our ticket and forgot to bring our breakfast. Our room location was terrible; the view out of the window was of the adjacent building's wall and trash below.

Pros: The room was very nice, clean, and comfortable.

Cons: The location of our room was less than satisfactory. Much of the night their were noisey activities happening. We could hear the auction, music, dj, etc as if they were in our room with us.

Pros: Spa services and bowling

Pros: The resort was beautiful. Lots to do on site. Nice cafe for breakfast/coffee.

Cons: The resort did not honor the reservation for a two queen bed room as reserved.

Cons: The property could have been better kept. There were a few fix-it items in the rooms. The lounge chairs outside looked a little worn and dirty. It seemed like there had been a few parties that weekend but the clean up is key for all guests to enjoy. Those small touches could make all the difference.

Pros: I've stayed here for both business and leisure now and love the cleanliness and staff! Free valet is great with plenty of parking on-site.

Cons: • 20 minute drive to Downtown Yountville • Food at the pool and Siena are expensive

Pros: The room was beautiful with nice decor. it was pretty specious with a king size bed and a pull out queen size sofa bed. The welcoming bottle of wine was great. The whole property was beautiful esp. with the winery facing hotel.

Cons: Our only regret was no one came to clean up our room even when the "no disturb" sign was not hanging outside the door. One cannot turn on the shower while standing outside the bathtub. As a result, one has to go inside the tub, turn on the water and stay inside the tub to wait for the water to turn warm.

Cons: Hidden charges. No coffee in room. Keys didn't work. Phone kept on ringing, front desk was calling.

Pros: The staff were very accommodating, a big thanks to Rosemarie. The room was spotless and amazing. Outside was quiet and peaceful. I wish I could've used more of their amenities.

Cons: A little far from wine tasting. Nothing else.

Pros: The room was lovely. The bowling alley and pool area is very fun. The newer area was clean and nice looking. Check in was quick and easy. Bell service was fast but not well informed.

Cons: The pool area was dirty with trash apparent, the glass tables had not been cleaned from the day before and the cushions need to be replaced as they are stained and worn from use and sun exposure. We were charged two restaurant charges that were not ours. We had to make three or four calls to have it corrected. It finally was, but with no apology for the mistake, trouble, time, etc.... The older area of the hotel needs painting, the tile needs cleaning or painting, the carpet needs to be replaced and just generally needs a facelift to match the newer wing. The hot tub was not hot.

Pros: The spa was beautiful and the wine tasting with chocolate was great.

Cons: Excitement turned to dread when we rolled in and it was off of Corporate Way, there is no place within walking distance and it feels very much like a corporate event space. We got engaged a couple days before and this was not the atmosphere we were looking for! At least I got the stuff done at the DMV that I needed to do that is a few blocks away...

Pros: Clean, good sized room with a balcony.

Cons: The noise level was very high. I stayed on the 2nd floor and ther person right above me sounded like they were doing laps in the room. Had to complain to the front desk, but the noise never stoped. Not going to stay here again.

Pros: The rooms here were, for the most part, clean and nice. The staff was friendly, and overall it was a good experience. We had to ask for new sheets because the ones we had were noticeably dirty when we arrived. It is not within walking distance to downtown, but it is only a quick drive away. For the price I received through Kayak, it was worth it.

Cons: I had specifically booked a room with two queen beds and a hillside view, but received a room with a king bed and courtyard view. The hotel did not provide body lotion. The first day I thought it was an oversight, but on the second day they replenished the shampoo and soap, but still no lotion. Very long wait for valet parking at 10:30am. About 45 min. Chose to self park the next day.

Pros: The bed

Cons: I liked everything

Cons: Staff did not sent the receipt via e-mail as requested. Staff refused to provide any type of receipt as to the charges required at check in.

Pros: Hotel needs renovations and a rehab. Very old and outdated. Hvac controls hard to reach and inadequate. Good parking availability

Pros: Friendly and helpful staff, very clean rooms

Cons: no

Cons: I have never been to a hotel where you can hear the people above you walking back and forth. It’s absolute insanity especially when you come to a hotel to get away and relax. Instead you get to listen to every single footstep that the people above you are making. It is unbelievable that the hotel is so poorly constructed that there is no sound proofing. It feels like I paid $600 to stay in my own apartment. In addition, the room is extremely extremely old and the carpeting was wet during our whole stay which made for a weird musty smell. I would rather go next door to the Holiday Inn for a better experience for the same amount of money.

Pros: Location

Cons: Ice machine don’t work. Bathroom could of been cleaner.bathroom doorknob broken. Very small TV ghetto people in the back parking lot very small pillows

Pros: The price was suitable. Beds were comfortable.

Cons: The rooms were old. The ice machine was not working. The key cards were not working as well. A little disappointed that the pool hours were limited.

Pros: The facility was very nice, it was the attention to detail, like the sticker on the door

Cons: Nope

Pros: The staff was friendly, professional and prompt. When I did not arrive as expected on the 15th, my rooms were held for our arrival on the 16th. The furnishing, bedding and flooring were great.

Cons: The bathroom shower was dirty, it needs to be re-grouted and or replaced. There was mold on the grout. The toilet was too low to the ground and too close to the door. The toilet door was only 1 in from the door edge as it closed.

Pros: Closer to my work yet away from the Vallejo riff raff

Cons: 1st night room door was filthy, the door handle was coming apart, windowlock broken and half missing. Second night things where normal.

Pros: Covid precautions were being followed. They still served breakfast but it was to go( muffins, fruit , cereal etc). Staff was very helpful. Location was perfect as it was only 10ish minutes to Napa. The person next door snores so loud we could never sleep

Cons: My husband was in a golf tournament and we were wanting to check out at 1600 but they wouldn¿t allow it. I get it but the hotel was not full. They charged us $--- . Too bad they couldn¿t just charge so much an hour .

Pros: The staff was great, the building was clean & well maintained, furnishings were new, it was obviously sanitized between guests.

Cons: This is nitpicking: there were only 2 coffee pods and only 1 of each flavor. Also, no creamer in the room and no non-dairy options for creamer at all.

Pros: Very nice and clean definitely will stay here again

Pros: I have stayed in the hotel room for 11 nights when I have to stay away from my family when they tested positive (and i'm negative) for COVID. The staff was accommodating of my needs and provided a microwave. Overall, a good experience.

Pros: Convenience of the location. Availability of parking. Responsive staff.

Cons: Room was in need repairs. Big paint chips in the wall, carpet was fraying badly, bathroom door was inconveniently positioned so that I had to walk in, spin around and close the door. Walls were pretty thin as I could hear the adjacent guests talking .

Pros: Location.

Pros: The sanitation was excellent

Cons: My room did not have a microwave

Pros: I love that it’s out the way

Cons: We didn’t have a microwave in our room which is ver odd

Pros: Very disappointed; looked nice from the outside, ratings were good, online it showed restaurant/pool/day spa all open, however nothing was open, run-down inside and trashy surroundings. Staff was rude, found drugs under our bedsheets!!! Very trashy : (

Cons: I can't believe Hilton put their name on this place- carpets all dirty, lights out everywhere, different paint patches on every wall, toilets don't work, drugs found in bedsheets, no desk or chairs in room, everywhere else was booked, will never return.

Pros: I liked that it had a patio lagoon, Staff was nice and pleasant

Cons: I did not like that it was outdated for it being a Hilton. It wasn’t up to date like the newer hotels in 2020, it felt like it was the 1990’s. Their was no USB ports, the television wasn’t a smart tV. There wasn’t a laundry roo

Pros: The gentleman at the front desk in the evening as we checked in was friendly. And our rooms were clean.

Cons: We had a balcony view of the lagoon, howeverit wasnt much of a sight. Too many weeds & bushes. Also, when I arrived which was before our check in time the clerk said she would call or text me when our room was ready & she never did.

Pros: Good sized rooms, nice restaurant on site, pretty grounds, comfy bed

Cons: Everything was good

Pros: The water pressure was great!

Cons: No

Pros: Location

Cons: The absolutely worst bed I ever have ever been on. Just plain worn out! Bad odors from some type of spray in the room. I truly put on a mask at midnight so I could breathe. Will never stay at a doubletree ever again. Totally bad experience.

Cons: It was always a challenge to get towels.

Pros: Free cookies

Cons: Continental breakfast should be included at 100$+ per night! Hot tub to small for this size hotel was crowded

Pros: Plenty of parking and a very friendly staff. Enjoyed a complimentary wine tasting in the lobby.

Cons: The entire place could use some new carpeting. Our room had a very off putting smell.

Pros: We go here often, for location and breakfast options.

Cons: It would have been nice to know in advance they were painting the hotel and our window.couldn't be opened.

Pros: Remodeling interfered with a pleasant experience. The Wi Fi that they offer is horrible.

Cons: Not wi fi friendly

Pros: Loved the rooms that over look the lagoon and we rooms next to each other that the staff to take time to make sure we did with our family which made the experience even better.

Cons: No negatives

Pros: Staff was courteous.

Cons: Outdated and not all that clean.

Pros: Pretty lagoon and pool setting. Staff was very nice.

Cons: Bathroom doors were in the way by the closet and main door. refrigerator froze everything. You had to exit then reenter to get to the lobby.

Cons: Shower was broke and hard to use

Pros: Staff welcome and service, great cookie.

Cons: Bathroom facilities had a couple of broken/difficult items

Pros: Beautiful property. Sunset from the pool was amazing.

Cons: Front desk staff in the morning seemed untrained. Wait staff in the bistro seemed bothered by having patrons. Was 30-40% capacity.

Pros: The facility and location are very good for me.

Cons: This is the third time in four weeks I have stayed at this hotel. Each stay being two nights. The front desk staff I think even basically recognize me now. For this trip my wife had me in a king bed room w/a lagoon view, so a bit of an upgrade from my previous two stays. After the first night, I went to work and returned to my room and was disappointed w/the housekeeping. The shall/blanket from the bed was folded and put on one of the chairs, the sink/faucet/soap dish were still dirty, the bath towel looked to have just been thrown in the slot... I did speak to someone at the desk and let them know the disappointment, and was told that he wasn't surprised, that they were having difficulty w/the staff and/or short staffed. I kind of thought that was an odd thing to say when a customer is discussing a lack of service for the service provider to say they weren't surprised???

Pros: The emphasis on being green, recycling and water usage conscious. And the chocolate chip cookies!

Cons: The spa was extremely small considering the number of rooms

Pros: Get a 1st floor room with a patio! Lovely lagoon area with fish and ducks. The lagoon is fenced with a variety of plants including fragrant jasmine, lemon, and orange trees. The bed is comfortable with down pillows and feather bed topper. Staff professional and friendly. The restaurant offers local and sustainable fare which is better than expected for a hotel restaurant. The vegetable soup was incredible!

Cons: The pool is small. Hotel is located on highway and has train tracks at its rear. The restaurant has is not open continuously through out day hours.

Pros: Bed was comfortable room was clean

Cons: Terrible location, remote, next to a casino, pool was really sad

Pros: close to napa

Cons: the restaurant was busy. not enough wait staff. I like to adjust the blowers on the fan but its up on the wall so could not get to it. A bit expensive but good value for the napa area

Pros: Bed was comfortable

Cons: No drinking water in my room

Pros: Not very much nono

Cons: People getting hit in the face screaming and yelling at 2 in the morning look like druggies do me

Cons: Not the room I reserved online

Pros: Nothing

Cons: Room smelled like smoke, bed was lumpy. The room had graffiti everywhere.

Pros: The property was only seven minutes away. It definitely is a Motel six it was clean somewhere but everything in the room was falling apart literally. But the bed was there and that was all we needed for a night of sleep. Somewhat safe little bit sketchy. The plus side of this property as they do not require a deposit.

Cons: Stuff was falling apart in the room.

Pros: Nice bed

Cons: I didn't like that they D and R me for 90 days when i didn't do anything wrong they said the room was a mess and that there was blood on the sheets and i told them my dog was in heat and they understood it then i came back to get another room that when they said i couldn't stay

Pros: How close it was to the park. How friendly the staff and manager was.

Cons: That when we checked in to the room, there was only 3 towels and no soap or shampoo in the room.