Hotels near Sacramento Airport

Hotels near Sacramento Airport

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Sacramento Intl (SMF) - Sacramento, CA, United States
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Best hotels near Sacramento Airport

Cleanliness
9.5
Comfort
9.3
Facilities
10.0
Location
9.2
Overall
8.0
Overall 9.0 Excellent
Based on 165 reviews
Cleanliness
9.5
Comfort
9.3
Facilities
10.0
Location
9.2
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
9.6
Comfort
9.3
Location
9.4
Services
9.3
Staff
9.5
Cleanliness
9.6
Comfort
9.3
Location
9.1
Services
9.1
Staff
9.3
Cleanliness
9.6
Comfort
8.8
Location
9.2
Services
9.6
Staff
9.6
Cleanliness
9.4
Comfort
9.4
Location
9.2
Services
9.4
Staff
9.4
Cleanliness
9.3
Comfort
9.2
Location
9.2
Services
9.2
Staff
9.1

Excellent 10.0
Pros: Very good breakfast options that got our day off to a great start.
Cons: Everything was excellent. Nothing to not like.
Excellent 9.0
Pros: All good
Cons: Parking
Mediocre 2.0
Pros: Clean and easy to get to
Cons: That they allowed a family to have their kids screaming and bouncing and throwing things off the walls for all three nights I was there. I left all three nights to sleep out of my car. Because nothing was being done. They wouldn’t even offer to move me into another room.
Excellent 10.0
Pros: We did not have the breakfast. But everything else was outstanding. The room was super clean and comfortable. The bathroom and shower great. We traveled here from Sonoma County to attend a family wedding in Winters.
Excellent 10.0
Pros: Everything
Cons: The hot tub should be open
Excellent 10.0
Pros: Hotel was pristine
Good 6.0
Pros: Clean rooms.
Cons: It's almost impossible to sleep because of the AC noise. Avoid this hotel if you need some rest during a road trip
Excellent 10.0
Pros: Easy freeway access. Cleanliness of the rooms in this Covid19 times, felt and smelled freshly cleaned and sanitized. Staff both AM and PM were friendly. Parking lot was well lighted, felt safe leaving a traveling car full in it. Reasonably priced
Excellent 10.0
Pros: The rooms were clean and spacious. We felt very comfortable. The service from the front desk was very helpful.
Excellent 9.0
Pros: Easy location, right next to highway, but well insulated and quiet from highway noise. The room was clean and spacious. I liked that the tv rotated, as well as the desk, so it was easy to arrange for work or watching something while eating.
Cons: You couldn't hear the highway, but was easy to hear the noise from the room above. Maybe best to request being on the top floor. There is no hot breakfast right now because of the pandemic, and they have cordoned off the hot tub (which makes sense)
Excellent 10.0
Pros: Great location, close to restaurants, shopping, fuel, etc
Cons: Breakfast bar not kept fully stocked during our stay
Excellent 10.0
Pros: Everything
Cons: N/a
Fairfield Inn & Suites Sacramento Airport Woodland - Woodland
Rated #1
9.0
Excellent 9.0
Based on 165 reviews
Details
Reviews
C$ 218

Cleanliness
9.2
Comfort
9.1
Facilities
8.6
Location
8.9
Overall
8.8
Overall 8.8 Excellent
Based on 167 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
8.6
Location
8.9
Overall
8.8
Cleanliness
10.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
9.5
Cleanliness
8.6
Comfort
8.5
Location
8.7
Services
8.4
Staff
8.3
Cleanliness
10.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
10.0
Cleanliness
9.6
Comfort
9.3
Location
8.9
Services
9.4
Staff
9.2
Cleanliness
9.5
Comfort
9.6
Location
9.1
Services
9.3
Staff
9.5
Cleanliness
9.3
Comfort
9.1
Facilities
6.0
Location
8.9
Overall
6.0
Cleanliness
9.0
Comfort
8.7
Location
8.7
Services
8.8
Staff
9.0

Excellent 10.0
Pros: Clean, felt safe, lovely atmosphere, nice staff, especially shuttle driver.
Excellent 10.0
Pros: The cleanest hotel I have stayed. Bathroom was very clean too! Kudos to the cleaning staff.
Cons: Breakfast is no good. I opted out for the same breakfast they served in a bag, boiled eggs, bagel and yogurt. Other hotels are serving hot breakfast.
Excellent 8.0
Pros: Clean and staff was friendly.
Cons: Breakfast was continental and they gave it to you in a bag and had no paper plates or napkins. I understand having to do things differently because of Covid, but to charge as much as they did for one night and advertising full breakfast, they could have at the very least, had paper plates.
Excellent 9.0
Pros: Location
Excellent 10.0
Pros: Hampton Inns don¿t disappoint.
Cons: No
Excellent 10.0
Pros: clean and convenient to fwy and easy check in
Okay 5.0
Pros: Nice room, mostly clean. Nice furnishings, very comfortable. Plenty of charging areas. Liked the historic photos of the area.
Cons: Black mold in the bathroom fan/vent. The bathrm door was scuffed & dirty, the light switches & outlet covers looked about 40 yrs old- brittle & very discolored. The ¿free bkfst¿ was a joke. 1 untoasted bagel and tiny yogurt. Staff seemed bothered @ bkfs
Excellent 9.0
Cons: That the homeless were hanging around the parking lot near our cars.
Excellent 9.2
Excellent 10.0
Pros: Breakfast and hot tub
Cons: Gym was real small. Bed was worn
Excellent 10.0
Pros: Super comfortable, clean, convenient.
Cons: Wish they had memory foam on beds as in other Hampton Inns
Excellent 10.0
Pros: Excellent staff, clean facility, quiet rooms (and guests), we'll prepared breakfast with good coffee choices. Although they were in the middle of re-keying the facility's doors, guests were given ample assistance with new door key cards and the heightened security measure was reassuring.
Excellent 9.0
Pros: Newly remodeled and very nice.
Cons: Heating system in the room was a bit noisy.
Excellent 10.0
Pros: Very clean close to airport friendly staff
Excellent 8.0
Pros: The staff is so nice and helpful. It is clean, easy access off the freeway, and has a really nice breakfast. Larger than average room with a couch and nice sitting area.
Excellent 10.0
Pros: The staff was excellent and bent over backwards to accommodate us. I reserved two rooms and that day decided the second room needed to be a handicap accessible room and they accommodated that and put the second room as close to that room as possible!
Cons: I really have no complaints about the hotel. I think the room is a bit dated in terms of the Decor but it was very clean and comfortable. Good value for the price
Excellent 9.1
Pros: Convenient location and close to restaurants and stores.
Good 6.5
Pros: Good waffle bar. Breakfast hostess was super helpful. The bad news... I used my credit card to purchase a soda from the machine on the 3rd floor. After swiping the card it said $2.50, but it actually charged me $5.00! I told the front desk and they said "Sorry about that. We'll let them know." Thanks for nothing but a $5.00 Coke.
Okay 5.0
Pros: The room was nice, and the location very convenient!
Cons: The breakfast offered is terrible! Fruit was spoiling, and bread choices was too limited. The worst was the lack of alternate milks such as Soya or Almond milk for lactose intolerant guests, (me), sugar free syrup for guests with diabetes, and egg whites.
Okay 5.0
Pros: Close to freeway, but clean and great soundproofing. Free breakfast was worth the price.
Cons: They charged our credit card an extra unexpected $100 after we left. We reserved 2 rooms, so the extra charge was actually $50 per room. I have no idea what for. I wasn't billed this extra charge at times when I booked directly with Hampton Inn.
Excellent 9.0
Pros: Beds were great
Cons: They didn't serve cookies the nights we were there. :(
Excellent 10.0
Pros: Everything
Cons: Nothing
Hampton Inn & Suites Woodland-Sacramento Area - Woodland
Rated #2
8.8
Excellent 8.8
Based on 167 reviews
Details
Reviews
C$ 190

Cleanliness
9.2
Comfort
9.1
Location
9.0
Services
9.0
Staff
9.1
Overall 8.7 Excellent
Based on 258 reviews
Cleanliness
9.2
Comfort
9.1
Location
9.0
Services
9.0
Staff
9.1
Cleanliness
9.3
Comfort
9.3
Location
9.5
Services
9.3
Staff
9.4
Cleanliness
9.3
Comfort
9.2
Location
8.9
Services
9.0
Staff
9.0
Cleanliness
8.4
Comfort
8.5
Location
8.5
Services
8.7
Staff
8.8
Cleanliness
9.1
Comfort
8.9
Location
8.6
Services
8.8
Staff
9.1
Cleanliness
9.4
Comfort
9.1
Location
8.8
Services
9.1
Staff
9.4

Excellent 8.0
Pros: Location…15 minutes max to airport…very quiet… great breakfast
Poor 1.0
Pros: NOTHING!!!!
Cons: ook 2 hours in a line to check in then get to room there was a cockroach on the wall.. the lady we went to ended up saying they would issue a refund after we heard her complain about her being there all day. then people are coming out of no where
Excellent 9.0
Pros: Location and cleanliness.
Cons: Beds were hard and uncomfortable for me.
Excellent 10.0
Pros: The staff, the room, breakfast, free laundry. It's quiet and no drama queens running wild.
Cons: Checking out lol. Our favorite local get away.
Excellent 9.0
Pros: The staff is courteous and helpful. The breakfast served is excellent and the free laundry was a nice surprise.
Cons: Couldn't stay longer.
Excellent 10.0
Pros: Breakfast, pillows, friendly staff
Mediocre 2.0
Cons: There was cockroaches in the room
Excellent 10.0
Pros: Clean, close to airport
Cons: no
Okay 5.0
Pros: The manager is amazing person and its hard to find people like him around. I travel for 300+ days around the country for work every year but hardly find people like him around anywhere! All the above points I gave is because of him
Cons: The hotel was renovating and it smelled and didnt feel like holiday Inn rather the building looks different than the pictures and the lobby and sitting area sofas were like cheap motels. Not at all compared to actual holiday inn. Very very disappointed!
Excellent 8.0
Pros: Comfy beds
Cons: Pool & hot tub was closed
Excellent 10.0
Pros: It was clean, updated well, great location, and very comfortable. The staff was very friendly.
Cons: No
Excellent 10.0
Pros: Very pleasant staff.
Excellent 9.0
Pros: Clean
Cons: no
Excellent 10.0
Pros: Cleanliness- Staffs are very professional and courteous- the free breakfast is reasonable- lastly it’s close to the freeways and other commercial establishments.
Excellent 9.0
Pros: Location to the airport
Excellent 8.0
Pros: The management went above and beyond to meet my needs. I needed a shuttle ride to the airport which is typically no problem; however, due to Covid-19 social distancing, required a 24 hour reservation of which I was made aware at non-refundable booking.
Excellent 10.0
Pros: Friendly staff, nice breakfast, provided shower cap and makeup remover. Stayed in 3 other Holiday Inn Express locations the same week. This was by far the best!
Poor 1.0
Cons: The owners actitud
Holiday Inn Express Woodland - Woodland
Rated #3
8.7
Excellent 8.7
Based on 258 reviews
Details
Reviews
C$ 223

Cleanliness
9.0
Comfort
8.9
Facilities
9.5
Location
8.8
Overall
9.5
Overall 8.7 Excellent
Based on 209 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
9.5
Location
8.8
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.5
Location
8.9
Services
8.6
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.6
Comfort
9.6
Facilities
9.2
Location
8.8
Overall
9.0
Cleanliness
9.0
Comfort
9.0
Location
9.0
Services
8.9
Staff
9.0
Cleanliness
8.8
Comfort
8.7
Location
8.7
Services
8.8
Staff
9.2
Cleanliness
9.1
Comfort
9.1
Facilities
9.6
Location
8.8
Overall
9.6
Cleanliness
8.8
Comfort
9.0
Location
8.8
Services
8.5
Staff
8.8

Excellent 8.0
Pros: Pool, spa, happy hour M-Th, Parking
Cons: The fold out couch was old & uncomfortable with old spring type, if keeping it include a better mattress. I would suggest they add a sign in various locations to identify pool and lobby.
Excellent 9.0
Pros: Pool, hot tub, beds, kitchen were all great!
Cons: Breakfast was ok. I am guessing it would normally be better without the Covid restrictions.
Excellent 8.0
Pros: Location!
Cons: N/A
Good 6.0
Pros: Easy approach
Cons: Rooms could have been cleaner. Could not use any amenities as those were full
Excellent 9.0
Pros: Big suites. Nice staff.
Cons: Outdated bathroom. Dirty pool area, especially pool.
Okay 4.0
Cons: When we got there we unpacked and got ready for bed. The family in # 328 was very loud all night Stompinp walking real hard and we call the front desk and told them about it ask them to ask them too quite down because I could not get any sleep all night &
Excellent 9.7
Pros: Great staff
Cons: The beds are a little too firm for my taste
Excellent 10.0
Pros: Having two bathrooms for the four of us.
Cons: No.
Excellent 10.0
Pros: The room was awesome. I love the studio apartment feel with the kitchen and fridge.
Cons: The ice machine was a million miles away. It wasnt centrally locates.
Excellent 8.0
Pros: The location
Cons: Tv was a bit awkward. And pool closed early.
Excellent 10.0
Pros: Hotel was very clean and staff was accommodating. Breakfast was really great and the ammenities just right. We really did enjoy our stay here and will certainly return!
Cons: Everything was absolutely perfect!
Excellent 10.0
Pros: Good location, airport shuttle, beautiful room
Cons: Shuttle driver left without us even though we were there at appointed time ; morning staff said they tried to call but I had no missed calls on my cell phone ( which I had given them ) - he waited for us at Hampton inn - but thought it was odd he left
Excellent 10.0
Pros: We enjoyed our stay at this hotel. The room was nice and clean. The daily free breakfast was excellent and the location was freeway accessible, close to local shopping, restaurants,downtown Sacramento, and the airport.
Cons: The sleeper couch mattress definitely needs improvement and is not a very comfortable sleeper.
Excellent 10.0
Pros: The hotel seemed to be well maintained and clean. The staff was very helpful and friendly.
Cons: The breakfast was a little disappointing. The "hot" food was cold, the chafing dishes weren't heated. Also the fruit was served in ridiculously small bowls which were empty after 4-5 people had served themselves. Other than that, no complaints!
Excellent 8.0
Cons: That there was 2 bookings for the sane nite in Sacramento and in Medford OREGON and the and I'm need if the hotels where prepaid that means I need to to be money might need to come back to me and the last nite I had dates were wrong so I had to pay the hotel price everything messed up!!!
Excellent 10.0
Pros: Everyone was very helpfull
Cons: no
Excellent 8.5
Pros: Decent breakfast offerings. We like the suite concept with kitchen and amenities. Clean, comfortable.
Cons: The workout facility was small but included three exercise machines, two treadmills and an elliptical that squeaked, wouldn't want to be in suite adjoining the gym. Only one machine had functioning television reception. Mentioned this to front desk, but it was on a weekend, and it wasn't addressed by the time we left Monday.
Excellent 10.0
Pros: Location near Freeways. Greeted us with complimentary manager's light dinner. Breakfast was nutritious and convenient.
Excellent 10.0
Pros: Beautiful suite style rooms with a functional kitchen.
Cons: Breakfast staff was rude.
Excellent 9.0
Pros: Lots of amenities
Cons: Recieved a handicap room which wasn't a big deal until showering. I preferred a regular shower instead of using a hand held nozzle.
Okay 5.0
Pros: The free breakfast
Cons: The hotel as a whole was very clean, but the carpet in our room was full of stains and did not look clean. The celiling fan had a squeek that kept us up. They also did not provide housekeeping services on the weekend without you making a special request
Excellent 10.0
Pros: Cleanliness, quite, no pets, and close to the airport. Staff was very nice and attentive to any needs.
Cons: All the gym equipment was "Out of Order."
Excellent 9.7
Pros: Everything I needed was provided, including dinner! Room was clean, bed was comfortable, and the hotel was convenient to my flight out of SMF the next day. Staff was pleasant- especially the food staff.
Cons: Nothing I did not like.
Excellent 10.0
Pros: Hotel was grate staff grate. Location grate food and shopping close by waking distance to sleep Train arena. Highly recommended
Cons: That I had to leave
Homewood Suites by Hilton Sacramento Airport-Natomas - Sacramento
Rated #4
8.7
Excellent 8.7
Based on 209 reviews
Details
Reviews
C$ 246

Cleanliness
9.0
Comfort
9.0
Facilities
8.2
Location
9.0
Overall
8.2
Overall 8.6 Excellent
Based on 321 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
8.2
Location
9.0
Overall
8.2
Cleanliness
8.0
Comfort
6.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
8.7
Comfort
8.7
Location
9.0
Services
8.5
Staff
8.8
Cleanliness
8.0
Comfort
9.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.0
Comfort
4.0
Facilities
7.0
Location
9.0
Overall
6.0
Cleanliness
9.3
Comfort
9.2
Location
9.2
Services
8.8
Staff
9.1
Cleanliness
9.0
Comfort
8.8
Facilities
9.0
Location
8.6
Overall
10.0
Cleanliness
9.2
Comfort
9.3
Location
9.1
Overall
10.0
Services
8.9
Cleanliness
9.1
Comfort
9.0
Location
8.8
Services
8.7
Staff
8.8

Okay 5.0
Pros: Rooms were nice and comfortable. Pool was pretty good and clean for the most part. Breakfast was okay.
Cons: Staff made a couple mistakes with the room assignments. Got charged multiple times different charges than what was agreed on booking.com
Excellent 8.0
Pros: The location is great, you are surrounded by tons of places to eat. The pool was nice. The staff is amazing and the free breakfast is good.
Excellent 8.0
Pros: The bed was very comfy Room very clean Staff super friendly and helpful Great location
Cons: Restroom needs a fan for airing out after shower and using toilet HeHe
Excellent 10.0
Pros: Everything is wonderful. Please keep up with the high quality. They have free shuttles to and from the airport. We really loved their complementary breakfast which has a variety of good foods. We had to leave hotel at 6am to catch an early flight, and they have boxes for us to take out some breakfast, which really helps. Thank you!
Cons: No complains
Good 7.0
Pros: Location convenient, close to freeway and restaurants and gas stations. Comfortable beds.
Cons: Furnishings showing wear. Desk and bathroom vanity show nicks and chair showed stains. Breakfast kind of cheap. Other hotels offer hot breakfast (cheese omelet). Not able to use work-out facilities due to Covid restrictions.
Excellent 10.0
Mediocre 2.0
Pros: Location was excellent
Cons: Hotel had roaches and the cleaning service was horrible my room never was serviced for cleaning.
Poor 1.0
Pros: Location
Cons: Handicapped room reserved was not available. Could not use the shower due to no handicap availability even though that was guaranteed when room was reserved.
Excellent 9.0
Pros: Cleanliness of the lobby, clean sheets
Cons: Bathroom smell urine. We had to call the housekeeper to soray air freshener. Room temperature did not reach max cool temp. During night time, there was no cold water on the shower, all hot water. It was close to midnight so we didnt call the front desk.
Good 7.7
Pros: Clean and comfortable
Cons: Returned rental car and given phone number to call called multiple times with machine response. Finally took Lyft back. Agent on check in promised breakfast snack waiting due to 4 am departure. We didn’t purchase any breakfast food due to her promise. No breakfast bag at departure. Don’t promise if you can’t deliver.
Excellent 10.0
Pros: Clean with helpfull staff.
Cons: Tolet did not work well.The rate went way way up on the weekend so I went way over budget.
Poor 1.0
Pros: Location
Cons: Customer service was horrid. Instead of honoring our early registration time, they had their housekeeping staff ready rooms for walk ins without registrations. We were told we could get ready for our wedding in the lobby bathroom. Terrible customer svc
Excellent 10.0
Pros: The staff was accommodating and the location to the airport was excellent.
Excellent 10.0
Pros: They took me to the rental car place in the morning. The driver was interesting and entertaining.
Cons: No
Excellent 10.0
Pros: Staff was very supportive arranging shuttle service to the airport. Room was clean
Cons: no
Excellent 10.0
Pros: Great property. Very good location - near the airport & Sleep Train arena. Extremely friendly & accommodating staff.
Cons: no
Excellent 9.7
Pros: Shuttle was very accommodating to our schedule & they packed breakfast for our early morning departure! Free wi-fi was awesome and rooms were comfortable. Lots of close by eating places to walk to and very quick ride to the airport.
Cons: Had some problems with the toilet being slow to drain so asked for them to send someone with a plunger - which is what they literally did - guy came to the door and handed me the plunger to unclog the toilet myself!!
Good 6.5
Pros: The general appearance as good and had a modem classy feel. Mattress was terrible quality and road noise was loud.
Cons: Road noise and mattress quality were terrible. More than likely won't stay again.
Excellent 8.5
Cons: Facility ran out of parking space
Hampton Inn & Suites Sacramento-Airport-Natomas - Sacramento
Rated #5
8.6
Excellent 8.6
Based on 321 reviews
Details
Reviews
C$ 213

Cleanliness
9.0
Comfort
9.1
Facilities
8.2
Location
9.3
Overall
8.5
Overall 8.6 Excellent
Based on 235 reviews
Cleanliness
9.0
Comfort
9.1
Facilities
8.2
Location
9.3
Overall
8.5
Cleanliness
9.3
Comfort
9.3
Facilities
8.6
Location
8.0
Overall
9.3
Cleanliness
9.0
Comfort
9.1
Location
9.4
Services
8.9
Staff
9.2
Cleanliness
6.6
Comfort
8.0
Facilities
7.3
Location
8.6
Overall
8.0
Cleanliness
9.1
Comfort
9.2
Location
9.2
Overall
6.0
Services
8.8
Cleanliness
9.3
Comfort
9.1
Facilities
10.0
Location
9.7
Overall
10.0
Cleanliness
9.2
Comfort
9.0
Location
9.0
Services
8.3
Staff
8.4
Cleanliness
9.0
Comfort
8.8
Location
9.0
Services
8.2
Staff
8.3

Excellent 10.0
Pros: Really close to UTI school we were visiting
Cons: All good!
Excellent 8.0
Pros: Location close to airport. Pool nice
Cons: Room had alot of dusty cobwebs up high. Breakfast hadn't changed back because not enough staff
Excellent 9.0
Cons: Breakfast.
Excellent 10.0
Pros: Front desk people were great. The room was clean and modern and comfortable.
Cons: Nothing
Excellent 10.0
Pros: Very clean
Cons: A/C didn¿t cool well and was loud but this was a minor issue.
Excellent 10.0
Pros: Stayed here after a late flight. Close to the airport...clean room, fast check in, comfortable bed. Nice grab and go bags.
Cons: No
Mediocre 3.0
Pros: Hotel room was not clean at all. Ground was sticky with something and so was bathroom . Found trash also under table
Excellent 10.0
Pros: All of the above
Cons: No
Poor 1.0
Pros: They got our room wrong and were not accompanied to our needs at all and were very rude
Excellent 10.0
Pros: everything
Excellent 9.0
Pros: Cleanliness and seems to renovation
Cons: Fan of a/c is loud
Good 7.0
Pros: All it was cinnamon roll it was yummy would have like Orange juice or milk
Cons: That they ran out Shampoo conditioner and a little body wash would have been nice
Okay 4.0
Pros: Location
Cons: We were out of our room all day, no cleaning done, no fresh towels!
Excellent 9.0
Pros: Room was clean, staff were nice
Excellent 10.0
Pros: The room accommodations were perfect. Very modern bathroom construction and fixtures, all well-lit and immaculate. The bed was extremely comfortable and the bed linens were luxurious cotton. AND the window could be opened 6¿, letting in fresh air.
Cons: Unfortunately, probably due to the pandemic, there was not one single restaurant open within walking distance. Nothing but fast food places!
Excellent 9.0
Pros: Cleanliness.
Cons: The elevator needs to be vacuum and cleaned.
Poor 1.0
Pros: Nothing was not a cool stay..
Cons: Roaches everywhere outside (will mention not in the room) but blood on the pull out mattress and when I reported it they just gave me an extra sheet.....
Good 6.0
Pros: Convenient location
Cons: Promised hot buffer, actually continental breakfast. No 24 hours hot coffee. Staff very reluctant to add a note on my reservation that we will arrive after midnight. Check in staff is not friendly - quick, brief and no hotel info provided.
Excellent 10.0
Pros: Really great place for the price!
Okay 5.6
Good 6.0
Pros: Easy access to freeway and airport. Staff that checked me in was very cordial and professional.
Cons: Staff other than check in was not friendly. My room was not cleaned thoroughly the 2nd night. The front desk was quick to bring clean bedding. Breakfast did not have good choices.
Okay 5.0
Pros: Location
Cons: NO HOT WATER!!!!!! Staff shrugged
Excellent 9.7
Pros: The staff was very friendly and accommodating. Especially the front desk concierge Alan. He went above and beyond to help fulfill our requests and made the stay worry free.
Cons: The construction debris could have been taken care of a little better.
Okay 5.1
Cons: The hotel was undergoing renovations so the pool and fitness center were closed. The construction workers had tracked sheetrock dust everywhere. For the amount of money we paid to stay there, we feel we got cheated.
Good 6.0
Pros: Food
Cons: Tub did not seal and host could not fix it. My wife wanted to bathe. Major light in bathroom came on every time you entered the bathroom, even with a nite light. Room was on the small side. No space on one side of the bed. Heat blower was noisy.
Excellent 8.5
Pros: Very good restaurant and conveniences close to hotel. Proximite to interestate access.
Cons: Breakfast quality was not as good as other Hamptons I had stayed at. Items were consistent but warmth, amount, stocked items etc... not equal
Excellent 10.0
Pros: The front desk clerk didn't have a crib on hand, so he called around to the other hotels in the area until he found one, went to pick it up, then brought it up to our room. We'd be travelling for hours with our 8 month old - this kindness was very much appreciated.
Holiday Inn Express Hotel Sacramento Airport Natomas - Sacramento
Rated #6
8.6
Excellent 8.6
Based on 235 reviews
Details
Reviews
C$ 271

Cleanliness
8.8
Comfort
8.7
Facilities
7.9
Location
8.3
Overall
7.9
Overall 8.4 Excellent
Based on 363 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
7.9
Location
8.3
Overall
7.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Staff
10.0
Cleanliness
6.9
Comfort
6.9
Facilities
4.9
Location
6.9
Overall
5.9
Cleanliness
8.7
Comfort
8.8
Location
8.4
Services
8.7
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.7
Location
8.3
Services
8.2
Staff
8.6
Cleanliness
8.8
Comfort
8.8
Location
8.2
Services
8.5
Staff
8.7
Cleanliness
8.8
Comfort
8.7
Facilities
9.0
Location
8.4
Overall
9.0
Cleanliness
8.5
Comfort
8.4
Location
8.2
Services
8.2
Staff
8.5

Mediocre 3.9
Excellent 8.0
Pros: The studio was clean and comfortable. The staff were friendly and courteous. The t.v. had enough channels for me. The microwave and refrigerator worked. I didn't use the stove. I appreciated the front desk calling to remind me as to when my check out time was.
Cons: The toilet was way too low for me. I felt as if I were doing squats. I suggest either put in a higher toilet or a grab bar. I had written to Marriott (via booking.com) asking if early check in was allowed. I never received an answer. But I did ask the front desk, as I was checking out about early check in and late check out. The clerk explained the rules that the request must be asked on the day of check in or out.
Good 7.0
Pros: Location and accessibility to attractions, stores, restaurants, etc were GREAT!! I traveled with 4 kids. LOVED that there were two separate rooms AND bathrooms, as well as a full kitchen and refrigerator. Pool was gated and clean. Safe area no shady people around.
Cons: Had to ask repeatedly for towels. No one cleaned while we were there. We were told to leave our garbage outside because it was too late for housekeeping It sat there for two days and still no one came to clean or replenish our whole stay. 😡
Excellent 9.0
Pros: The residence Marriott inn was a wonderful experience as it felt like our own personal apartment suite. The location of the apartment suites was a little difficult to find but once you see the signs within the shopping plaza, you are able to find it. Another thing is, when you book this hotel space through booking.com they have a $250 deposit hold that is apparently in the fine print. The staff suggested that we book this hotel through the hotel directly to avoid the $250 down deposit. I will most likely be staying at the Marriott inn again but I would not book it throughbooking.com
Cons: $250 deposit when booking through booking.com
Mediocre 3.0
Pros: Clean room
Cons: Believe Hotels in your system should update when being remodeled When not offering transportation (COVID protocol was dropped in the State) and finally food options and finally afternoon social activities
Good 6.0
Pros: Swampy bedding. Difficult to find. Great location. Quit..
Cons: Swampy bedding.
Excellent 9.0
Pros: the location worked well for us. Lots of construction going on at the entrance. the breakfast location was moved and the whole breakfast situation was different because of Covid. Starbucks and Carls Jr. was across the parking lot so we were fine!
Excellent 8.0
Pros: My family of 4 stayed for one night. Had a pool view room. Had a short swim with the kiddos. The studio style room was very nice. It did small like smoke- (we noticed many guests smoking on property and outside their doors) it had everything we would or could need. It was comfortable and the warm breakfast to go was spectacular. The variety and quality of the food was amazing. I would definitely stay here again.
Cons: The lingering smell of smoke.
Excellent 9.0
Pros: Hotel was in a great location, very close to downtown while also having some kind of privacy being towards the back of the road.
Cons: Parking was always an issue. There's parking spots available in the daytime, but at night it gets packed and depending on where your room is located you have to park on the other side of the complex.
Okay 5.0
Pros: The studio room was large, well appointed, and clean!
Cons: The wall/door insulation is poor, we could hear a group across the hall in another room and that kept us awake, despite calling the front desk. Someone mistakenly came up with extra towels late at night, wrong room, woke us up.
Excellent 8.0
Pros: Great for long stay had a little kitchen 👍
Cons: Carpet dusty need to vacuum more
Good 7.0
Pros: The price was right and the room had all the amenities needed. Even a full stove.
Cons: There were some sketchy characters living there and hanging around the area. Also didn’t like how hard it was to find off the main road.
Good 7.0
Pros: The cleanliness and location
Cons: It only booked out of towners.
Mediocre 3.0
Pros: The area was the only thing good about the hotel
Cons: Yes the staff was unprofessional the room had dirty sheets and then I asked for them to be changed and all the did was remake the bed with the same dirty sheets Will never stay at the hotel again or recommend
Excellent 10.0
Pros: Walk to strip mall restaurants, large parking area for vehicles with trailers or Uhaul trucks. Quiet room, good kitchen equipment, fireplace, AC,a one-bedroom apartment. Large closet storage if you were staying awhile. Pool, spa, breakfast included.
Cons: Location was difficult to find, no signs off main entry road since it was tucked in behind a gas station and a strip mall. You could also only access it southbound off I-5 and had to drive south to go to the Northbound I-5 entrance.
Mediocre 3.0
Pros: It was clean.
Excellent 9.0
Pros: Breakfast, courteous staff
Cons: AC was not cold even it was on 67F
Excellent 10.0
Pros: Bed was very comfortable. No loud noise from nearby rooms.
Cons: television too small
Excellent 10.0
Pros: Great space. Awesome breakfast.
Cons: No.
Excellent 9.0
Pros: Clean, quiet, had all the stuff we needed for our too short stay.
Excellent 10.0
Pros: Very nice staff and a great location.
Cons: The only thing was there were no sheets for the pull out bed.
Good 7.0
Pros: The two bedroom two bath was great. The price was really good as well . Location not far from the airport
Cons: No ice machine. Furniture is mis matched and out dated. Shuttle service does not start early enough
Excellent 10.0
Pros: The room was very large and comfortable.
Cons: VERY hard to find. Located in a field behind a strip mall. GPS was as confused as I, thinking we were almost there, it kept me driving around the strip mall looking for a road to the hotel. More signage please. Late night parking by room a problem.
Excellent 8.0
Pros: Two room suite was great for a group.
Cons: First time we stayed here, they ran out of bed linens and we had to sleep in tablecloths on the sofa bed. Luckily they comped the room the next morning when we complained.
Okay 4.0
Pros: It was close to the airport, had a kitchen and multiple rooms
Cons: Very busy and loud location. Keys didn't woeking and had to keep going back to front desk. TV barely worked and completely didn't work in the bedroom. It smelled musty or link someone had been smoking in it prior to us checking in.
Good 7.0
Pros: Variety in the breakfast. Laundry onsite.
Cons: Our room keys had to be reactivated every day which was annoying. Claimed to be green but housekeeping kept replacing towels when they were hung to indicate we would reuse them.
Excellent 9.3
Pros: Extremely friendly staff have my kids a history lesson while we were checking in. Very spacious room with great amenities. Beds were very comfortable.
Residence Inn by Marriott Sacramento Airport Natomas - Sacramento
Rated #7
8.4
Excellent 8.4
Based on 363 reviews
Details
Reviews
C$ 238

Cleanliness
8.7
Comfort
8.7
Facilities
7.8
Location
8.5
Overall
8.0
Overall 8.3 Excellent
Based on 913 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
7.8
Location
8.5
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.6
Location
8.5
Services
8.5
Staff
8.6
Cleanliness
8.0
Comfort
4.0
Facilities
6.0
Location
6.0
Overall
4.0
Cleanliness
7.3
Comfort
7.3
Facilities
7.3
Location
7.3
Overall
7.3
Cleanliness
8.8
Comfort
8.7
Location
8.6
Overall
8.0
Services
8.5
Cleanliness
8.5
Comfort
8.4
Facilities
7.0
Location
8.3
Overall
7.0
Cleanliness
8.9
Comfort
8.9
Facilities
8.5
Location
8.4
Overall
9.0
Cleanliness
8.7
Comfort
8.6
Location
8.5
Services
8.4
Staff
8.7

Excellent 10.0
Pros: The staff.
Cons: Nothing
Excellent 9.0
Pros: Clean and very nice. The employees were very helpful and nice.
Cons: Nothing really.
Excellent 8.0
Cons: Everything
Excellent 9.0
Cons: My only problem was when confirming my reservation, I waited an hour to reach someone that was probably in another country. Hilton should have ppl in their hotels answering their calls.
Excellent 8.0
Pros: Close proximity to airport, and car rental drop.
Good 7.0
Pros: The room was clean, and the staff members were friendly. Check-in was quick and easy.
Cons: I did not like that a shuttle service from the airport was not provided. The main reason we chose this hotel is that your website stated that a free shuttle service was provided from 5 am to 10 pm. We had to take taxis both ways, costly!
Excellent 10.0
Pros: The staff was extremely friendly.
Excellent 10.0
Pros: The last of our 9 day vacation was so comforting here The pool was clean, lobby welcoming, staff great especially the Server at the restaurant which was so convenient by the way. Definite #10 in our book. Also only 9 miles from the Airport.
Cons: Not a thing
Mediocre 3.0
Pros: It was clean.
Cons: My room was located the furthest it could be from the elevator and next to the freeway, and the bed was extremely firm. I was moved across the hall where it was quieter but the mattress was still just as firm.
Excellent 10.0
Pros: Everything! The staff was very courteous and accommodating. The hotel was very clean and well maintained. Beautiful surrounding setting. Easy access to Interstate 5.
Cons: Nothing!
Excellent 10.0
Pros: The manager and staff ready to help
Cons: Nope.
Poor 1.0
Pros: Food
Cons: Peoples was playing loud music and selling and smoking drugs in a no smoking area at the same floor where I was I ask to the staff gave escuses and DIDNT NOT DID there JOB !!!!!!! They party like no rules from 9pm to 4:55 am DO BOT GO THERE!!!!!!
Excellent 8.0
Excellent 9.0
Pros: Swimming pool was open! Ver pleased!
Cons: No
Excellent 10.0
Pros: The surrounding grounds were beautiful and well kept. The lobby was lovely and designed well. It had a restaurant with great food and was so convenient. They also also had a large, well stocked snack bar. The staff was very friendly and accomodating.
Cons: Nothing!
Good 7.0
Pros: Cleanliness
Cons: The AC didn¿t work and when we called the front desk the man that answered wasn¿t helpful at all.
Mediocre 3.0
Pros: The staff is definitely the best thing about this hotel. From the angel handling the overwhelming volume of customers at check in, to the friendly restaurant staff and server, to the maintenance gentleman, the staff is excellent.
Cons: We stayed in Rm 123. Loved the location and the comfy bed, but that¿s it. We were shocked that several items were missing: Ice Bucket, TV Remote, Phone Cord, Bath Towels, Ironing Board, and worst of all, Hair Dryer. The owners should be ashamed.
Okay 4.0
Pros: We chose this location because it was in walking distance to our meeting. The pool is pretty, and the restaurant food is good.
Cons: The hotel is dingy¿ dirty tile floors, stained carpets, and stained furniture. The hotel has nice amenities and could easily be turned around if someone paid attention to the details. Outside our window, people were crawling into the bushes everyday.
Excellent 9.0
Pros: Stayed here a couple times. The staff is always incredibly kind and helpful. The rooms are nice and welcoming, as well.
Cons: The only thing was that there were a few hairs in my shower. I was just surprised because I wouldn't expect that from a Hilton Garden Inn. But everything else was fine.
Mediocre 3.0
Cons: Malfunctioning door. Window wouldn¿t close all the way. It was cold at night and I woke up with cracked lips. Shower drain was clogged. They didn¿t enforce the mask policy. It put other people in an awkward situation.
Excellent 10.0
Pros: The staff was super friendly. And with covid stuff going on, they still did what they could to have food and snacks available.
Cons: The only "complaint" I would have is that they were roping off all extra parking. I have a large work truck and ended up having to park outside of the parking area because they had roped off any/all extra parking when I went to go get dinner. Was weird.
Excellent 10.0
Poor 1.0
Pros: None. Dirty rooms, dirty hallway, dirty lobby
Cons: Took an additional deposit from my account the next day.
Okay 5.0
Pros: I stayed here 2 years ago and it was great! Its a good location. Close to everything.
Cons: The customer service was bad this time. Hard to get ahold of anyone.
Good 6.0
Pros: Nada. It's hard to get to from the freeway, even though right next to it.
Cons: The property is older, hallways narrow, carpeting meh. Not someplace to which I'd return or recommend to others.
Mediocre 3.0
Pros: It was a very nice Location, Beautiful part of Sacramento
Cons: There was trash in the hallway outside of several rooms that was there all afternoon and the next morning. There was half eaten Pizza crust laying on the floor outside our room. There was no breakfast, no pool and no fitness center open. Disappointed!
Good 6.0
Pros: Staff
Cons: Cold room with poor lighting
Mediocre 2.0
Cons: Room wasn't available after booked on kayak. Received an email after booking that the room actually wasn't available at that price. Had to stay somewhere else.
Okay 4.0
Pros: Location
Cons: There were children running and yelling through the hall of the first floor from 8:30p-9:30p and the people above us on the second floor must have been break dancing.
Okay 5.0
Pros: Outdoor pool area!
Cons: Cleanliness of overall hotel. Size of room.
Excellent 10.0
Pros: The bed was very comfortable and everything was very clean. We left a pair of prescription glasses there by mistake and the staff (esp. Jamie) was extremely helpful in finding them for us.
Good 7.0
Pros: Room was very clean and spacious
Cons: The smell of cigarette smoke was very strong coming from outside? Also, couldn't open the window and room was very stuffy.
Good 7.0
Pros: Cleanliness, Staff, room itself.
Cons: room to far away from ice vending. Needs to have more restaurants close, other than the hotel restaurant.
Okay 5.0
Pros: Airport shuttle very pleasant driver
Cons: We were put in an unrequested handicapped equipped room with very thin walls, freeway noise and it sounded like the man next door was coughing right in our room.
Good 7.0
Pros: It was comfortable and had refrigerator and microwave
Cons: I was told shuttle service will pick me up and drop me off at the airport between 10am to 10 pm. I was picked up fine , next day hotel said they could not take me to airport cause there is no driver and next one is few hours away so take a taxi!!!!!!!
Good 6.8
Pros: Beds were comfy, rooms were adequately clean .
Cons: I was under the impression breakfast came with price of room when actually there was a separate $12 charge per day . This was disappointing. I was there for 5 nights and and the price of the room was $200 per night. Not cheap.
Poor 1.0
Pros: Outside was neat
Cons: The curtains were defective day light illuminated the room and disturb my sleep when I checked in the later in the night I didn't know about the defective curtains and they had a king room and said they had to charge more so me and the wife had to sleep
Okay 4.0
Pros: Staff was friendly.
Cons: I was in the ADA room. The shower was not clean as there was mold on the shower head and on the walls.
Poor 1.0
Pros: Nothing
Cons: The pool was closed so we left. I want my money back.
Good 6.0
Pros: The hotel had a laundry room.
Cons: The location was odd. It was hard to believe that the pool was closed IN JULY! They closed it to put in handicapped chairs, which DID NOT affect the pool AT ALL. Not to mention, it was 103 ° PLEASE!
Okay 5.0
Cons: As a HH member I was denied late checkout even after arriving in early morning hours. Not OK. Paid for room and was there to sleep less than 8 hours.
Good 7.0
Pros: We only spent one night here the night before leaving on an early flight. We were given the handicapped room at the end of a hall, next to the stairs. Halls and stairs were very noisy until 10:30 pm due to other guests. Youth sports team perhaps.
Cons: Noisy halls due to other guests. View overlooking the roof A/C.
Okay 5.0
Pros: Breakfast staff were really nice.
Cons: Freeway noise
Okay 5.0
Pros: location and cleaniness
Cons: HOTEL STAFF WAS UNABLE TO BOOK US IN ROOM WITH TWO BEDS, BUT THERE WERE ROOMS AVAILABLE
Excellent 10.0
Pros: The room was very nice.
Cons: Did not like being located on the side of the hotel facing the very busy highway. Did not like that the huge touring group with tons of children were screaming, yelling and running around the pool deck when I arrived at 9:30pm. I think the staff should be on top of noise level when it is excessive, no matter what time of the day it is.
Okay 5.1
Pros: Bed was firm and comfortable
Cons: Ordering online we were not warned that we were booking a smoking room. We were given the room without warning and when we discovered how badly the room smelled, the front desk said it was the only room available. The room reeked of smoke and we work up constantly all night long from the smell. I have asthma and had to use my inhaler several times the next day to calm my coughing. The hotel was too noisy to keep the window open and that barely did anything about the smell. I will never stay there again and I do not trust last minute bookings on price line now. The only purpose of booking the room was to get some sleep before driving the next 2 hours home and we were barely able to do that. We may have each gotten 2 hours sleep over the course of the night.
Hilton Garden Inn Sacramento/South Natomas - Sacramento
Rated #8
8.3
Excellent 8.3
Based on 913 reviews
Details
Reviews
C$ 228

Cleanliness
8.8
Comfort
8.8
Facilities
7.1
Location
8.5
Overall
7.6
Overall 8.3 Excellent
Based on 340 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
7.1
Location
8.5
Overall
7.6
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
7.5
Overall
7.6
Cleanliness
8.6
Comfort
8.5
Location
8.3
Services
8.2
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
10.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.0
Comfort
8.8
Location
8.5
Services
8.5
Staff
8.7
Cleanliness
8.8
Comfort
8.8
Location
8.6
Services
8.5
Staff
8.4
Cleanliness
8.7
Comfort
9.0
Facilities
6.0
Location
8.5
Overall
6.0
Cleanliness
8.5
Comfort
8.5
Location
8.0
Services
8.1
Staff
8.2

Excellent 10.0
Pros: Staff very personable especially Roddy at front desk and evening shuttle driver.
Excellent 9.0
Pros: Staff
Good 7.0
Pros: That it had a pool.
Cons: The breakfast. We stayed at the Hampton inn Natomas a couple nights prior and their breakfast was phenomenal, and they had a pool and we paid way less. The night before our stay at Fairfield we actually stayed at the super 8 right behind it and even their breakfast was better; at least they gave you a water, we missed our flight and didn’t expect to be staying with Fairfield that night. The facility was super clean and the staff was awesome. We paid $104 at Hampton last Friday and Saturday and we paid $200 for Fairfield… I just wasn’t impressed with anything that would draw me back.
Excellent 8.0
Pros: the location was great. We were close to the airport, and not far from a lot of stores. The breakfast they usually had was different because of COVID, but it was still an ok starter.
Cons: a few nights parking was a little tight but they still had spots in the back
Excellent 10.0
Pros: Cost
Cons: Deposit seemed high
Okay 4.0
Pros: The front desk clerk when we checked in was extremely rude and disrespectful to my wife!
Cons: They didn’t have the continental breakfast advertised!
Okay 4.0
Pros: liked the location
Cons: the worst breakfast EVER !!!!
Good 7.0
Pros: Staff was great
Cons: No microwave and the tv was the smallest flat screen I’ve ever see!
Excellent 9.0
Pros: Easy to get to. Very clean & accomodating.
Excellent 10.0
Pros: I liked that the hotel was in a very local area not too far from the airport they offered free airport shuttle rides they also allow you to keep your car there if you like for $10 A-day and they still give you the free shuttle right there and back hooray!
Cons: No there was nothing that I did not like about the hotel the staff was friendly the hotel was clean the pool was clean the breakfast bag lunch was right on time and there's a big bear cafe right across the road loved every minute of it!
Excellent 10.0
Pros: We were told this hotel was the closest to the raceway and it was not. In fact staff didn¿t even know where the racetrack was. That¿s my only complaint.
Poor 1.0
Cons: The hotel was old, the walls were very thin and you can hear constant conversation and there were bugs in the room.
Good 6.0
Pros: Convenient location, airport shuttle
Cons: Front desk didn¿t answer when called, first floor smelled musty because indoor pool kept humidity high
Excellent 9.0
Pros: Cleanliness
Cons: That it didn¿t have a microwave and no lotion
Excellent 10.0
Pros: Things listed online & in reviews seemed to coincide.
Cons: Initially it was I am guessing close to capacity; the parking was almost full with most locations gone. Later there were a lot more spots to choose from. (No pun intended)
Excellent 10.0
Pros: Nothing
Cons: Very small rooms
Excellent 10.0
Pros: Location
Cons: It was very cold in the room and the thermostat did not work, so I took the bedding off the other bed to warm up
Okay 5.0
Pros: It had airport transportation.
Okay 4.0
Pros: Short distance from SMF.
Cons: Poor customer service from desk clerk upon checkout. Heating unit in room wasn't working. Property looks run-down. No alarm clock in room although the website says there should be.
Excellent 9.0
Pros: Amenities
Cons: No
Excellent 9.0
Pros: Friendliness and helpful staff
Good 7.0
Pros: Staff was friendly
Cons: Other guests were loud all night long. I stayed on a Monday night and don’t really understand all the noise. People yelling and laughing and slamming doors.
Excellent 9.2
Good 7.0
Cons: Saw a roach in the bathroom and toilet ran continuously. Not their fault, but we had noisy kids screaming, laughing and going in and out of the room next door til 12:30-1:00 am.
Mediocre 2.0
Pros: The maid was very sweet. She deserves a better hotel to work for.
Cons: The appearance dirty,driveway broken concrete. Light bulbs missing,ironing board broken,many spiders crawling on the walls... do I need say more. Oh the police arrested people selling drugs in parking lot. Many shady people in and out of hotel.
Mediocre 2.0
Cons: I was not very happy. I paid extra money for breakfast and i got a apple and a granola bar. The hotel had 6 cars in parking lot and i was given a room next to screaming children. I had to ask for another room because it was to loud.not a good birthday
Okay 5.0
Pros: Location
Cons: My Hilton honors was not honored. The lady at the front desk told me my number wasn't recognized in the system even though it's printed on my receipt.
Good 6.0
Pros: Staff was friendly & helpful, breakfast on the go at 4 am was nice.
Cons: Hotel needs updating, toilet didn't work properly, shower head needs to be replaced, sink had cracks in the bottom
Excellent 8.8
Pros: This hotel was easy to find, secure (doors are locked between 10 pm and 8 am), and the front desk staff professional. Common areas and the room were very clean and well appointed. We did not shower so I can't comment on that. Breakfast options were minimal, but we were able to put together a southwestern breakfast sandwich with the offerings. It's location near the freeway entrance made it easy to get back on the road to Tahoe. Would stay here again, but will book directly through Marriott.
Cons: We had a scare upon check-in because our confirmation number did not match so it appeared we did not have a reservation. Also, for some reason my first and last names were switched so searching for the reservation under my last name didn't work. The clerk was able to find the reservation under my first name and confirmed that the confirmation number was not a Marriott confirmation number. Appreciated the clerk's diligence. But in the future will not book hotels through a third-party site.
Good 6.0
Pros: Clean Ordered hot breakfast
Cons: I thought we were getting a suite with a kitchen
Good 7.0
Cons: Not very close to airport at all. 12 miles away
Poor 1.0
Cons: I called for a shuttle at 11 PM. They said they would be there in 15 minutes; 2 more phone calls and the shuttle arrived in an hour. At that time, the driver informed me the shuttle could not accomadate my party and we would wait another hour.
Okay 5.4
Pros: the facility was clean and nice. The staff was friendly but not proactive enought.
Cons: Our air conditioning unit was broken the moment we walked in. They fixed it, but it broke again in the middle of the night (1am) and they had to send another technician to fix it. We told the staff and they barely said sorry.
Mediocre 3.1
Cons: Over priced and not very clean
Excellent 10.0
Pros: Staff were friendly and accommodating at all times. Clean hotel and quiet throughout my stay!
Good 6.0
Pros: Location
Cons: Pool and spa broken no warning this is a big reason we stayed there also cable did not have playoff games
Fairfield Inn & Suites Sacramento Airport Natomas - Sacramento
Rated #9
8.3
Excellent 8.3
Based on 340 reviews
Details
Reviews
C$ 222

Cleanliness
8.9
Comfort
9.0
Facilities
9.0
Location
8.9
Overall
8.8
Overall 8.3 Excellent
Based on 296 reviews
Cleanliness
8.9
Comfort
9.0
Facilities
9.0
Location
8.9
Overall
8.8
Cleanliness
9.2
Comfort
9.6
Facilities
9.6
Location
9.6
Overall
9.2
Cleanliness
8.9
Comfort
8.9
Location
8.8
Services
8.6
Staff
8.6
Cleanliness
8.0
Comfort
8.6
Facilities
8.6
Location
8.0
Overall
8.6
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
8.0
Overall
8.5
Cleanliness
9.0
Comfort
9.2
Location
9.0
Services
8.7
Staff
9.0
Cleanliness
8.9
Comfort
8.7
Location
9.1
Services
8.7
Staff
8.7
Cleanliness
8.9
Comfort
9.0
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.1
Comfort
9.3
Location
9.0
Services
8.8
Staff
9.0

Excellent 10.0
Pros: staff was extremely nice and helpful! room was great and i loved the location.
Excellent 10.0
Pros: The location was close to the airport for early departure. The beds were extremely comfortable. Fell asleep quickly and work up feeling great. Personnel were very welcoming, helpful and sincerely helpful.
Cons: The breakfast didn't have anything but coffee and tea to drink. Children had nothing available. Hopefully with the addition of the chef, things will be much improved next visit.
Excellent 10.0
Pros: It was a quiet area and surrounded by amazing restaurants close to downtown Sacramento!
Cons: Nothing everything was perfect! Can’t wait to stay here again!
Excellent 10.0
Pros: Location was convenient for my stay, the staff was very friendly & efficient and the property was super clean and well kept.
Cons: No problems at all...don't really have anything negative to say.
Excellent 9.0
Pros: The location was quiet, the room was spacious and clean, the staff was friendly. It definitely met the star level indicated.
Cons: The shower sucked but I blame California for that!
Okay 4.0
Pros: It was clean
Cons: The female that checked us in was beyond rude. There was a line, and she was rude to everyone, and did not care. It started off the stay with a very poor impression. The rest of the staff was courteous, but we will not stay here again because of her.
Good 6.0
Pros: The location
Cons: It was not clean. The coffee maker had old dried out coffee in the coffee pot.
Excellent 10.0
Pros: They staff and the environment.
Cons: No
Excellent 9.0
Pros:  
Cons:  
Excellent 10.0
Pros: Everything
Cons: No there isn't
Excellent 8.0
Pros: Very clean..bed was very comfortable
Cons: I wish the wieght room was open, I understood about. Covid but they could have used a schedule time system
Excellent 10.0
Pros: Beautiful, modern, clean, quiet 🤫
Excellent 10.0
Pros: Clean and roomy
Cons: Nope
Excellent 10.0
Pros:  the best staff member.
Cons: None at this time
Excellent 9.0
Pros: The hotel was brand new, looked like it was newly constructed and it was exceptionally clean.
Excellent 8.0
Pros: Location
Poor 1.0
Pros: Nice bed
Cons: Look at the star rating
Okay 5.0
Pros: The size of room
Cons: People fighting in the rooms
Poor 1.0
Pros: I booked it because it states it had airport transportation on the website so that I could get to and from the airport but it didn’t and staff was rude
Cons: Same as above
Okay 5.0
Pros: It was clean and staff was friendly and helpful
Cons: Beware! We went 30 miles out of our way because there is another SpringHill Suites advertised as Sacramento Roseville that popped up in our GPS. When we arrived we were told we could not transfer our reservation and would have to pay again.
Mediocre 3.0
Pros: Bed, food, hotel staff and pool
Cons: There was a barking dig that pooped and peed in the hotel we had a broken bathroom door we had people knocking on the door because people were having parties it was noisy
Okay 5.0
Pros: It was comfortable. Good location.
Cons: The complimentary continental to go bag was marginal. The muffin and apple were fine. Tangerine was not ripe. Some type of protein would have been nice such as small bag of nuts or a bagel with cream cheese or peanut butter.
Good 7.0
Cons: The room's footprint was the strangest I have ever stayed in and I have been traveling for business now almost 50 years. Tiny little closed Across from the closet is a cavity that serves "what" purpose? The angled wall separating the bedroom from the b
Good 7.0
Cons: Noise at night, seems like there was a big fan working under my window .
Excellent 8.5
Excellent 8.0
Pros: It was clean, roomy, and quite.
Cons: Breakfast was crowded, but had good variety.
Okay 5.0
Pros: I like where the hotel is located.
Cons: Hotel Employee at the front desk was EXTREMELY unprofessional. She kept telling me my card was declining when that was not the case at all. She was in putting incorrect info.
Excellent 9.4
Pros: Early in the morning we were greeted by wild turkeys from across the field
Cons: Carpets were clean but not up to my standards but I've stayed at many hotels and I'm always bringing my flip flops anyways
Excellent 10.0
Pros: The room layout worked great. It provided a lot of room for the kids to play with their toys and then gave a separate space for sleeping with the kiddos on the sofa sleeper. Rooms were clean, beds were comfy. Convenient just off the freeway; Pizza place and Starbucks very close. Would definitely stay again.
Cons: Not a great TV channel selection for young kids. The channel guide was incorrect. Pool area is slippery tile with puddles of water. Our 3 year old took a pretty good fall.
Excellent 8.0
Pros: Nice comfortable bed, spacious room overall.
Cons: Bathroom area was like something from a cheap hotel room.
Excellent 8.0
Pros: I liked that check out time was noon
Cons: I thought there should have been wifi in the room
Excellent 10.0
Pros: Wanted a hotel that was reasonable in price but with the comforts of home and found this here. The pictures posted are exactly what you get. Very clean! The staff was friendly at the front desk -especially Usha who was very patient with me. My family really enjoyed their hot breakfast and indoor pool :)
Excellent 10.0
Pros: Very comfortable, quiet, clean room with nice workspace/livingroom area set off from the sleeping area. Wish I could have stayed longer!
SpringHill Suites by Marriott Sacramento Natomas - Sacramento
Rated #10
8.3
Excellent 8.3
Based on 296 reviews
Details
Reviews
C$ 238

Cleanliness
8.6
Comfort
8.8
Facilities
9.2
Location
9.1
Overall
9.0
Overall 8.2 Excellent
Based on 153 reviews
Cleanliness
8.6
Comfort
8.8
Facilities
9.2
Location
9.1
Overall
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.3
Location
9.0
Services
8.3
Staff
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
9.0
Comfort
9.3
Location
9.4
Services
8.8
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Location
9.5
Services
9.8
Staff
9.8
Cleanliness
7.8
Comfort
8.8
Facilities
8.0
Location
8.7
Overall
8.0
Cleanliness
8.3
Comfort
8.8
Location
8.6
Services
8.5
Staff
8.6

Excellent 10.0
Pros: The breakfast was excellent. Location was good too, close to Starbucks, Target and other everyday stores one would need and all the stores within walking distance, good restraunts too
Cons: Nothing really, all was good
Excellent 9.0
Pros: A beautiful full breakfast, Beyond what I expected. My granddaughter loved all the choices. Eggs and biscuits and gravy and so so much more ! Social night was really great, free food, beer and wine. Fantastic !
Cons: The toilet in my sisters suite would not flush. They offered her a room near the smoking area and it stunk of tobacco. She turned it down as she hates cigarette smoke. So she and her friend had to use the public restrooms downstairs. I think she should have been offered a big discount.
Excellent 10.0
Pros: Great place
Cons: Very nice very good ppl
Okay 4.0
Pros: We liked the pool for the kids and the evening/ night receptionist was so nice and friendly. The bed was soft and comfy. Loved the laundry room on site. We used it everyday to wash our towels from the room and bathing suits.
Cons: When we arrived the receptionist stated our room was canceled and that someone in the morning crew called us BUT we NEVER received a phone call. So after driving for 4 hours in the car with 4 kids we had to wait another hour until we could get checked in. The rooms are old and dated. Small TVs. Small room. Holes in the shower curtains.There was some loud guests across from our room. They were drunk and would often come pounding on our door and realize they were at the wrong room. The breakfast was not much. We have stayed other places that had a very nice breakfast and this one wasn’t much. The hotel staff when checking out was not helpful and charged 2 cards for our stay. When I called to ask why when we had left after seeing my accounts they said they did not know why AND then when asked to speak to management the woman said sorry manager busy doing payroll. Not helpful. We will not stay here again.
Excellent 10.0
Pros: Everything was wonderful, best Hotel experience in Sacramento!
Poor 1.0
Pros: Location
Cons: Tv didn’t work at all, not someone at the desk at all times. Also double charged me on 2 seperate cards for 1 night of stay
Good 6.0
Pros: We never got breakfast
Okay 4.0
Pros: We have stayed here many times in the past. And have always enjoyed our stay.
Cons: No so much the property. There was 2 false fire alarms. Can’t blame the facility but it appears the person pulling the alarm was part of the party next door to us. It seems He was upset because no one would open the door to let him in although it appears no one was in. The next door neighbors came in around 2:30 am and was very loud. After an hour, we called down to reception to have the party shut down. Reception gave a courtesy call to the suite to quiet down. 30 minutes later we called back to see if anything could be done. The staff did come up to let them know they needed to quiet down. They were quiet for about 10 minutes. They didn’t get as loud as before but they talked ALL NIGHT LONG. No sleep for us after 2:30 am.
Excellent 10.0
Pros: This hotel is in a great location. It was really nice. They also serve a decent breakfast in the morning.
Cons: The only complaint is they don't have housekeeping on the weekend, except by request only. Housekeeping should be automatic everyday, especially during times like now.
Poor 1.0
Pros: Nothing. Very disappointed.
Cons: The furniture was soiled/dirty. There was no signal with the cable and no maintenance staff on duty so no television all night the first night. Management seem to to care.
Excellent 10.0
Pros: The employees were great!👍
Cons: All good.😃
Excellent 8.0
Pros: The staff greeting was very good. The facilities were clean and tidy. The rooms are comfortable and well equipped for a short stay or extended stay.
Cons: The carpets are a bit frayed from wear and tear. The smoking area should be located further from the front entrance.
Excellent 10.0
Pros: Dog friendly. Friendly staff. Location short distance to down town.
Excellent 9.7
Pros: Staff was very helpful and offered a crib for my newborn. That said, the room was very quiet and the having access to a kitchen was excellent since I was traveling with a young child.
Cons: The room was spotless, except for a stained bedskirt and the crib was way too low for a newborn, which made it impossible to use.
Mediocre 3.0
Pros: The location and free breakfast.
Cons: The $75 security deposit using credit card. This is a pet friendly hotel, not recommended for people with allergy.
Excellent 9.0
Pros: Hot breakfast and drinks
Cons: No housekeeping on weekends
Excellent 10.0
Pros: Everything! Very clean and spacious! Friendly staff. Should actually be a FOUR star Hotel. We had a fantastic stay!
Cons: Nothing!
Excellent 9.0
Pros: Perfect home away from home. Amenities were great and location was pretty good as well
Cons: Hotel staff was not as engaging in the AM.
Excellent 10.0
Pros: very nice hotel...clean room....
Cons: called hotel directly and asked what time the shuttle started as our flight was at 6:15 am. They said no worry, starts at 4am. When we asked to be on the list when we checked in, the clerk said won't start until 6am. BEWARE and ask twice!
Good 7.0
Pros: It was a spacious room.
Cons: The blood on the rim of the toilet. The cockroach I killed in the kitchen area. Was not really a clean room. Fingernail clippings under the chairs.
Okay 4.0
Pros: Location is convenient,
Cons: The front desk staff is not honest. I paid for a suite and they gave me a normal room without even mentioned it. I realized the room is not what I booked then I went down to question them, they won't help me cancel and I need to buy another room !
Excellent 10.0
Pros: The room was super nice. The staff was even nicer!
Cons: The breakfast in the morning, the sausage was really gross.
Excellent 9.0
Pros: I have stayed here many times. It would be the hotel of choice while in Sacramento.
Cons: The only thing I don't like is the walls between rooms are too thin.
Excellent 10.0
Pros: It's was quiet, clean and big enough for 6 people. The bonus was having two bathrooms
Cons: The a/c run off dripped in my shower and as I was trying to shower I was getting cold water drips (that were constant)as showering not knowing where it came from was really worrying
Excellent 10.0
Pros: I love how the room was a studio-like environment. It didn't just have a kitchen, but everything that comes with a kitchen such as utensils, plates, cups..everything a kitchen needs!
Cons: Only thing I didn't like was the fitness room didn't have disinfectant wipes to wipe down the equipment(from others sweat). They only had tissues to wipe it down with.
Staybridge Suites Sacramento Airport Natomas - Sacramento
Rated #11
8.2
Excellent 8.2
Based on 153 reviews
Details
Reviews
C$ 273

Cleanliness
8.5
Comfort
8.5
Facilities
7.7
Location
8.7
Overall
7.7
Overall 7.9 Good
Based on 729 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
7.7
Location
8.7
Overall
7.7
Cleanliness
6.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
6.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.3
Comfort
8.1
Location
8.6
Services
8.0
Staff
8.4
Cleanliness
9.1
Comfort
8.8
Facilities
9.4
Location
9.4
Overall
9.4
Cleanliness
7.3
Comfort
7.3
Facilities
7.3
Location
8.0
Overall
7.3
Cleanliness
8.6
Comfort
8.5
Location
8.8
Overall
6.0
Services
8.2
Cleanliness
8.7
Comfort
8.8
Facilities
8.0
Location
8.8
Overall
7.0
Cleanliness
8.4
Comfort
8.5
Facilities
7.0
Location
8.7
Overall
7.2
Cleanliness
8.2
Comfort
8.4
Location
8.6
Services
8.1
Staff
8.4

Excellent 10.0
Pros: Ambience was nice
Cons: My fiance had to pay $100 for a room key
Good 7.0
Pros: Location
Cons: The restaurant and bar was closed. That was not mentioned on the Booking.com listing.
Excellent 9.0
Pros: It was clean, updated, and comfortable. The shuttle to the airport was nice
Cons: It was overpriced for paper thin walls and limited guest services
Excellent 10.0
Pros: Honest staff! My husband left his laptop in the room when we checked out. He didn¿t realize it was missing until we arrived at home 9 hours later. The honest staff had set his laptop aside. And they were very helpful with getting it returned to us.
Poor 1.0
Cons: Arrived a little before check in, wifi was down. Couldn't check in. Had to wait with about a dozen other people. Started looking for alternative places to stay, told the clerk. Then I brought up manual check in and she found a list of clean rooms and was able to get into a room after waiting 45 mins. The clerks and driver could not get ahold of anyone to fix the problem. But had no keys and had to be let in the room several times in a few hours before we were able to actually check in and get keys. Felt we should have been comped for the major inconviences.
Good 6.0
Pros: Location by airport
Cons: When we arrived and checked in were given key to room 216 when we opened the door the room was trashed. When we went back to front desk to report the problem. They acted as we were lying. When they finally confirmed the issue then they asked us to sit in the lobby and wait while they got us another room. They never offered us any thing to drink or any refreshments. Waited 15 minutes then given the key to another room, and only given sorry for the inconvenience. Very disappointing.
Excellent 8.0
Pros: I liked everything. The bed was comfortable, the room was nice and the bathroom was clean. I liked the location.
Cons: When I arrived at the hotel, the registration process wasn't as smooth as I thought that it would be.
Excellent 10.0
Pros: Staff was friendly and welcoming, the room was clean and the beds we¿re comfortable. They had a shuttle that drove us to the airport. Will definitely stay again highly recommended.
Cons: Only thing that we didn¿t like but it wasn¿t that big of a deal was we had an early flight and we had to pay for a breakfast muffin. Because the continental breakfast didn¿t start till 6am we had to leave at 4am.
Excellent 8.0
Pros: Location
Cons: Pool was closed
Excellent 10.0
Pros: Good staff and shuttle to airport; snack bar too.
Cons: Pool was closed and I was hoping it would have been open so I was sad about it.
Good 6.4
Good 7.0
Pros: close to airport, shuttle to/from airport
Cons: No shuttle after 11 pm but provides shuttle at 4 am
Okay 5.0
Pros: The room was exception - beautifully decorated and very comfortable
Cons: I paid extra to leave my vehicle at the hotel rather than at the airport. I filled out the required form including return information; however, the promised shuttle service not only was not onsite, but also never came and the staff were resistant to help
Mediocre 3.0
Cons: Old... shower had mold and mildew stains and residue on walls. First room I moved from had hair on the bed and pillows. Just not clean at all.
Okay 5.0
Pros:  
Cons:  
Excellent 10.0
Pros: Its location.
Cons: No
Good 6.0
Pros: Lobby area
Excellent 10.0
Pros: This hotel is very clean, near the freeway and many stores.
Cons: I loved everything
Excellent 9.0
Pros: Great staff,very helpful
Excellent 10.0
Pros: The Customer Service Was Amazing!! Will Definitely Use Again
Cons: It Was Resolved ASAP
Excellent 9.0
Pros: Nice, quiet, sufficient sound proofing
Cons: It could come with a money tree and a bacon animal and a genie
Excellent 8.5
Pros: very friendly and helpful front desk; very comfy beds
Cons: It's becoming standard now to say includes breakfast online but then told when you check in it's not available due to covid. update your site and prices also the conditioner tube was empty in the shower.
Poor 1.0
Pros: The location and it initially appeared to be clean
Cons: There were bed bugs and dirty sheets. The sheets were wrinkled and you could tell that they were dirty. I was moved to a different room with dirty sheets again.
Excellent 10.0
Pros: Large room. Temperature controlled air conditioner. Easy access charging and electrical outlets Very modern bathroom
Good 7.0
Pros: Night staff very courteous, accurate and efficient
Cons: Overcharged and not willing to refund the deposit and incorrect charges or provide necessary info from their ledger for my bank
Good 7.0
Pros: The room was clean but due to Covid there were no Amatis they did not clean our room for the second day and there was a huge gap under the door so we could hear everything going on in the hallways and light coming through all night long but the staff was
Cons: Was all stated above and the staff was excellent
Mediocre 3.0
Pros: Newly remodeled rooms
Cons: You can hear everything above and next door. The hallways looked like a war zone due to the remodel. Had advanced notice been given during check in the issue wouldnt have been a big deal.
Poor 1.0
Pros: Leaving it. We should've been fully reimbursed for the deplorable conditions inside this hotel. The wallpaper was removed from all the walls in the hall way and old carpet pads were lying around everywhere. The smell was nauseating. Bad experience.
Cons: Our room smelled like an insecticide bomb went off. There was no pictures on any of the walls and i could hear every conversation from the hallway and room next to us. I woke up with a headache from insecticide. Towels had rips and paint on them.
Poor 1.0
Pros: The location
Cons: Some lighting in the room did not work. The shower door had gaps in it allowing water to get all over the floor. The beds were of very poor quality and were uncomfortable.
Poor 1.0
Pros: There is nothing good about this hotel.
Cons: The staff is rude, unprofessional. Food is dry and horrible. Don't bother paying for breakfast ahead of time. They won't let you have a voucher without being charged multiple times. Rooms were disarray. Don't waste your money on this hotel.
Good 6.0
Pros: Location
Cons: Wireless did not work floors were not clean It might
Okay 5.0
Pros: Cleanliness
Cons: Pool was filthy, bedside lamp didn't work and sink faucet was really tight. Very difficult to open.
Poor 1.0
Pros: It was clean
Cons: They lost our reservations.
Poor 1.0
Pros: There is free working internet, the location is convenient, and the room was close to the elevator so that was nice.
Cons: Did not meet price or star level. We reserved a king but got 2 fulls, told they were out of kings. The beds were hard and uncomfortable. The restaurant food was awful, the pizza was microwaved. Smoke smell on whole floor. Grime everywhere. Rude staff.
Good 6.0
Cons: Booked and was charged for two nights. Had to leave after one night. Hotel refused any refund.
Good 7.0
Cons: Phone was broken
Poor 1.0
Pros: Proximity to Sac Airport
Cons: I left my iPad on the bed. Called that afternoon and was told they didn't find it. Leaving it on the bed was my fault, the fact that they could careless was another. They called back to say housekeeping didn't find it either....it was left on the b
Poor 1.0
Pros: There was a shuttle to the airport.
Cons: It did not feel safe from the time I got there. The shuttle driver walked me to the front desk and the hotel was dirty. This is NOT a 3 star hotel -- 1-2 stars would be more like it.
Mediocre 3.0
Pros: Clean
Cons: Room next to the bar and so noisy it was hard to go to sleep until very late. No refrigerator. Carpet wet.
Mediocre 3.0
Pros: Location
Cons: Bathroom Wallpaper coming off. ZERO water pressure. Cigarette burns and stains. Missing screws from light switch plates. TV Remote inoperable. I expect certain standards when I select 3 Star hotel... and this was a Huge disappointment.
Okay 5.0
Pros: Proximity to airport
Cons: Smell of room, dirty shower floor
Good 7.0
Pros: The bed slept good and a nice spacious bathroom with a great shower. The hotel was in a perfect location for us.
Cons: The Tv was about to go out and you could see white lines. It was an old dusty chair that they simply put a white case over the cushion. The comforter had several burns/holes and looked worn out. By replacing a few things it will improve the overall
Mediocre 2.0
Pros: Clean and location
Cons: Terrible front desk staff, never answered the phone for shuttle pickup. Blinds fell off window and maintenance wouldn't try to fix it. Ended up fixing it myself so the parking lot light didn't shine in the room all night.
Good 6.0
Pros: The location near the airport was great.
Cons: The restaurant left a lot to be desired. They were out of salad!! Now how hard would it have been to go to the store and buy lettuce! We had to go a mile down the road to a real restaurant.
Poor 1.0
Cons: People were very rude and judgmental along with cleaning staff being noisy and talking I’m the hall ways about guest like there was no one there.
Good 7.0
Pros: It is close to the airport and we have been staying here for many years.
Cons: There was very loud voices coming from the room next door and I wanted to sleep. I finally had to change the room. The adjacent room door provides very little sound proofing.
Mediocre 2.0
Pros: It was located near Sacramento International. It made it very easy to get to and from the Airport.
Cons: I arrived at Sacramento International I called for a shuttle to the hotel and the front desk said it would be there in 20 min. We waited and the shuttle never came. We used a taxi to get to the hotel. They also advertised room service but didn’t ha
Okay 5.0
Pros: Clean. Cleaning staff great.
Cons: Beds uncomfortable. Shower door didn’t latch. Bar hours bad. Should open earlier. Reservation system did not take my adjustment and Ihad to pay higher rate because of your error. We will not recommend to anyone. Thanks A
Poor 1.0
Pros: The hotel was clean to the eye and close to the airport and many food options.
Cons: I had bed bug bites. Not a full infestation amount, but not long before they get to that level as they reproduce exponentially. This can happen to any hotel, but the concerning part is when I told the hotel staff at check out-they did not seem concerned
Mediocre 3.0
Pros: Good location - close to airport, fwy, retail. Friendly employees...oh yeah, they have a Bar, although the bartender pours like he's handling nitroglycerin.
Cons: Run down rooms and furniture - in need of a deep cleaning - clear no money spent on repair & maint. A/C unit in room failed and never did work correctly. Wont be back, unless it's sold to a better owner.
Okay 5.0
Cons: The restaurant is lower quality than fast food and in order to get to any restaurant you have to walk across three freeway exits or take a taxi. Getting food was not convenient in any way.
Okay 4.0
Pros: Location
Cons: The hotel phone didn't work, the USB plug in didn't work, the water in the shower got cold very quickly.
Okay 4.0
Pros: Proximity to freeway and restaurants. Friendly staff.
Cons: We had to request for clean sheets. On top of that, the cover and comforter were worn out, and they had multiple holes.
Okay 4.0
Pros: It was great that the bar/food service was open until 10 for my late arrival.
Cons: The public areas of the hotel were not clean. It looked like the public area carpets - elevator lobby, elevator, hallways - had not been vacuumed in days.
Okay 4.8
Pros: We liked that it was convenient for our traveling purposes. Also, there is a bar at the hotel, so people aren't driving drunk all over the place. There is a hot breakfast.
Cons: The hot breakfast does not have any gluten-free options. There is no refrigerator in the room. the elevator smells of marijuana.
Okay 5.0
Pros: Location was good for our needs. Quick check-in and check-out. Bar on premises closes at 11.
Cons: No refrigerator in room. Elevator has a marijuana problem. Parking was extremely restricted for some sort of construction. Furniture in room had stains.
Mediocre 3.0
Cons: They advertise free airport shuttle, that is why I choose to stay there. After checking in, i asked how often does the shuttle run in the morning. I was asked if I made a reservation for the shuttle, I was told it was booked. Had to take a cab!😡
Okay 4.2
Pros: Location
Cons: Room/bed sheets cleanliness. No free breakfast. Not even a toohpaste in the room...
Excellent 8.5
Pros: Quiet and clean
Good 7.7
Pros: I went there for a funeral. I liked how close it was to the relatives place.
Cons: I think breakfast should have been free.
Mediocre 3.0
Pros: The location.
Cons: Rooms are old, no bath tub for the toddler. No refrigerator. Bedding looked very old and outdated.
Excellent 10.0
Pros: Very clean
Cons: No free breakfast
Excellent 8.0
Pros: Meeting room excellent
Cons: Carpets were old and not vacuumed was the only negative.
Excellent 9.7
Cons: Beds too hard
Good 7.1
Pros: Convenient to the airport
Cons: No decent places to eat nearby
Okay 4.5
Pros: Online check in
Cons: My request for toiletries were not there.
Excellent 10.0
Pros: For the price, The 4-Points is an amazing hotel. I would not hesitate to stay here on my return to Sacramento. Well-kept, great style and near luxury for a VERY reasonable rate.
Excellent 10.0
Pros: very comfortable, clean and accomodating shuttle to airport was roomy and on time.
Excellent 10.0
Pros: The space and cleanliness. Extra towels and everything we needed.
Cons: No towels by pool.
Excellent 8.0
Pros: The bathroom was nice
Cons: The walls were very thin and I could hear every sexual activity that went on in the next room
Four Points by Sheraton Sacramento International Airport - Sacramento
Rated #12
7.9
Good 7.9
Based on 729 reviews
Details
Reviews
C$ 258

Cleanliness
7.5
Comfort
7.6
Facilities
4.6
Location
8.2
Overall
5.0
Overall 7.0 Good
Based on 238 reviews
Cleanliness
7.5
Comfort
7.6
Facilities
4.6
Location
8.2
Overall
5.0
Cleanliness
6.0
Location
8.0
Overall
6.0
Staff
8.0
Value for money
6.0
Cleanliness
7.7
Comfort
7.8
Location
8.2
Services
7.3
Staff
7.8
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.7
Comfort
7.0
Location
7.6
Services
6.7
Staff
7.6
Cleanliness
7.7
Comfort
7.8
Location
9.5
Services
8.0
Staff
8.4
Cleanliness
8.0
Comfort
7.9
Facilities
3.0
Location
8.5
Overall
3.0
Cleanliness
7.6
Comfort
7.8
Location
8.8
Services
6.9
Staff
8.6

Excellent 8.0
Cons: Internet was horrible could not even watch TV!
Excellent 10.0
Pros: Very understanding of my kids and understanding our situation and helping as much as possible. Very nice staff
Cons: The only thing is I wish they had a ATM.
Poor 1.0
Pros: Very disappointing property.
Cons: Everything. Poorly maintained property, old, dirty, smelled terrible and noisy all night!
Excellent 9.0
Pros: I like the layout.
Cons: Prices were kind of high.
Mediocre 3.0
Pros: Staff I encountered were friendly and professional.
Cons: Room was not vacuumed, shower was not fully cleaned. Smoke detector had a plastic bag wrapped around it
Excellent 9.0
Pros: Its comfortable, staff are nice,rooms are nice
Cons: There was pee and dust around the toilet rim when we first got to the room.
Good 7.0
Pros: Al
Excellent 8.0
Pros: I got a good nights sleep
Cons: A bit pricey
Excellent 10.0
Pros: Peaceful, quiet, comfortable, and importantly, convenient.
Poor 1.0
Cons: Dirty check in desk. No check in parking at lobby, making lobby hard to find. Groups hanging out and drinking in parking lot leaning on cars. No ice available. I refused to stay here.
Excellent 10.0
Pros: Safe and clean rooms
Cons: Everything was great wish pricing for weekends were better.
Excellent 9.0
Pros: Close to my new job
Cons: Breakfast !! Granola bar not breakfast don't lie just say we have breakfast snacks !
Excellent 10.0
Pros: Nice firm mattress clean rooms hot shower
Cons: Breakfast really wasn’t breakfast
Good 6.0
Pros: The staff was kind.
Cons: It's outdated.
Poor 1.0
Cons: Bugs in the room Hotel charged me again when arrived and had to request reimbursement.
Good 6.0
Excellent 9.0
Pros: The location was super quiet and the staff, very accommodating.
Excellent 10.0
Cons: The shower is my only complaint. The way low flow shower head or water pressure? was not a great. Took forever to wash off fhe shampoo and soap.
Excellent 10.0
Pros: I have stayed at other extended stay locations and not impressed by service or cleanliness. However this hotel was much cleaner and lived up to expectations thank you for that.
Okay 4.0
Pros: Location. It was close to UC Davis.
Cons: It smelled of smoke and didn't feel clean.
Good 6.0
Pros: Location
Cons: No coffee in the room, No breakfast, Coffee in the lobby was gone/Empty at 730 am.
Good 6.0
Pros: Pets allowed
Okay 4.0
Pros: The room was tnicer then I thought it would be.
Cons: The TV cable for the entire hotel was out and not working. We only could get local channels that was a little disappointing because I wanted to spend the night in bed relaxing and watching television.
Poor 1.0
Pros: Staff were helpful
Cons: Smoke smell in hallways. Room was hot with windows open when we arrived. Older window ac unit. Complimentary breakfast was coffee and a couple granola bars.
Poor 1.0
Pros: Checking out
Cons: The rooms were extremely unclean and we were forced to stay in a room destined for people with disabilities so everything was at knee level. When asked about this, the front desk was extremely rude and offered no fix to anything.
Mediocre 3.0
Pros: Location and the availability of food nearby.
Cons: It's dirty.
Good 6.0
Pros: Close to training location.
Cons: No room cleaning. I was there a week and had to empty my own trash, exchange dirty linens and towels at front desk.
Okay 5.0
Pros: Near a Starbucks
Cons: Dirty jacuzzi jets, only one bath towel, view of large truck repair shop
Mediocre 3.0
Pros: Location
Cons: The lady at the counter kept coughing into both of her hands and then handled my ID, CC, and room keys. The cleanliness of the room was ok at best. Everything just felt dirty.
Poor 1.0
Pros: Plenty of parking possibly due to poor business. I enjoyed the horrible breakfast the offer.....three types of expired granola bars.
Cons: Waited at the lobby for a few minutes while a nutritional/spiritual seminar on tv was airing. I sneezed and then the front desk recipient came out from where the TV was and said sorry. Room door was open. Gave me another room and it didn't have heat/ac.
Good 7.0
Cons: Alot of homeless in the area,as well as problems in the parking lot,cars being broken into.
Poor 1.0
Pros: Location only
Cons: Room was dirty, toilet had urine stains . Strong smoke smell and hair all over sheets. Hotel never had breakfast like advertised , just coffee.
Okay 5.0
Pros: Location
Cons: I found this hotel depressing: cheapest quality construction, dropped ceiling panels like an office, dim lighting. After staying the week before at the Hampton Suites across the street, I was surprised to find this hotel having the same rating as that one
Okay 5.0
Cons: I believe they could better at cleaning
Okay 5.0
Pros: Spacious room, easy access to freeway.
Cons: Smelled like cigarettes everywhere in hotel, cable tv selection was poor.
Okay 4.0
Pros: Location is great for my purposes in Sacramento.
Cons: Fire alarm went off for at least 10 minutes...no one at front desk to explain what was going on...heard a female voice in the back of the front desk arguing with someone saying I know you pulled the fire alarm. Very annoying and frustrating!
Mediocre 3.0
Pros: Great room and furnishings. Carpet and everything (except the shower curtain) appeared well maintained and new.
Cons: The hotel is pet friendly, but it’s not great when your room is next to a dog that is constantly barking loudly and the owners of the dog are yelling even louder for the dog to shut up. It was extremely noisy and thin walls. Managers number didnâ�
Poor 1.0
Pros: Nothing
Cons: That idiot guy at the front desk.
Good 6.0
Pros: Located near IKEA
Cons: A lot of deferred maintenance.
Good 6.0
Pros: Close to my job site, it was clean.
Cons: They do not have breakfast, just basic coffee and muffins, Also, their WIFi is not working, could not get internet etc. They said everything should be working, but we could not get service.
Good 6.0
Pros: good location close to shops and restaurants
Cons: they have smoking rooms (gross) which means they also have smoking hallways. they put me in an allegedly non smoking room that had an ashtray in it. they moved me, thankfully. i dont understand why the management even bothers with smoking rooms.
Good 6.0
Pros: Location, refrigerator
Cons: Staff was unresponsive to noise complaint at 4:00 AM.
Poor 1.0
Pros: Nothing
Cons: Everything
Poor 1.0
Pros: Nothing even stands out
Cons: No linen service, told me if I want clean linen to bring it down and exchange, parking lot full of homeless broken cars and grounds have trash e erverywhere, should have a 1 star rating
Mediocre 2.0
Cons: Walk in to check in, it smelled like a fish fry! Gave me my room, open door to dirty dishes on counter, dirty sink & and trash can full of garbage. Second room on opposite side of property, hallway reeced of Marijuana. Room was clean and fresh.
Okay 5.0
Cons: Air conditioner didn't work. Freeway noise was extremely loud. Asked for a toaster, plate and silverware and the silverware was dirty...really dirty like chunks of food. I'm not sure how a sighted person could hand that to someone without noticing GROSS
Mediocre 3.0
Pros: Was not given the room I booked. Housekeeping doesn't come everyday. I had to complain about the strong odor of marijuana that filled the halls everyday. The Wi-Fi is too slow to be useful and you have to pay for regular speed internet.
Cons: Everything
Okay 5.0
Pros: Staff was decent
Cons: My family was itchy the entire time....
Poor 1.0
Pros: Proximity to soccer fields in Davis, otherwise nothing else.
Cons: The hotel is awful. Smells horrible. The staff is never at the front desk when you need something. No ice machines on property. Can hear the toilets flush in rooms above, constant freeway noise despite the windows being shut. Awful, awful!!
Mediocre 3.0
Pros: convenience, pet relief area
Cons: I think this is a witness protection location or a place that takes vouchers for homeless people. Smoke & beer cans in the stairwells, indigent looking people smoking and drinking all around the property. So much tobacco smoke, even near the non-smokingrm
Mediocre 3.0
Pros: Should be 2 star. Not 2.5 star. Pillow cases smelled, room smelled.
Cons: Room smelled bad
Mediocre 3.0
Pros: The free breakfast there was no coffee the staff didn't refill in time
Cons: There should be a pet friendly sign had I known I would never had boned this room
Okay 5.0
Pros: Location
Cons: Sheets were not clean, I got bit by bed bugs. Water was also shut off for the first four hours that I arrived.
Mediocre 3.0
Pros: The price and location were it, but,,,
Cons: but dirty, smelly. Wouldn't stay there again unless I was desperate.
Mediocre 2.0
Cons: I arrived at 10:30pm to a room that was not made. The bed sheets were all over the floor and towels were used and everywhere in the bathroom. After notifying the front desk, I was placed in a smoking room on the 3rd floor because that was the only available option left. Walking down the hallway, I could smell not only cigarette smoke, but other recreational smoke. I had to sleep with the window open on a rainy and windy night so I could breathe. Also, there was a frozen chicken in my freezer.
Extended Stay America Suites - Sacramento - West Sacramento - West Sacramento
Rated #13
7.0
Good 7.0
Based on 238 reviews
Details
Reviews
C$ 195

Cleanliness
6.9
Comfort
6.8
Facilities
5.2
Food
0.0
Location
7.5
Overall 6.4 Good
Based on 997 reviews
Cleanliness
6.9
Comfort
6.8
Facilities
5.2
Food
0.0
Location
7.5
Cleanliness
5.5
Comfort
6.5
Facilities
6.0
Location
7.5
Overall
6.5
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
6.8
Comfort
6.7
Location
7.6
Services
6.5
Staff
7.4
Cleanliness
7.3
Comfort
6.0
Facilities
6.0
Location
7.3
Overall
5.0
Cleanliness
5.3
Comfort
5.3
Facilities
5.3
Location
6.6
Overall
6.0
Cleanliness
6.9
Comfort
6.8
Location
7.5
Services
6.4
Staff
7.4
Cleanliness
7.0
Comfort
6.6
Facilities
6.0
Location
7.4
Services
6.5
Cleanliness
6.8
Comfort
6.8
Facilities
4.6
Food
0.0
Location
7.4
Cleanliness
7.3
Comfort
7.1
Location
7.6
Services
6.8
Staff
7.6

Okay 5.0
Pros: The price
Cons: The air conditioner was messed up, but was able to get it to work. The room was clean but there was a plastic bag left on the smoke detector. The breakfast was disappointing, small cereal bar. Juice machine not working and creamer available was the small powdered packets
Excellent 8.0
Pros: I just like super 8 I have always liked them.like there rooms and they are always super clean
Cons: Not enough parking and it's location was kinda way out there
Poor 1.0
Pros: Nothing. Nothing went well.
Cons: everything. Staff sucks, and they won't accept any card that's not from a major bank, regardless of how much money you have on the card.
Poor 1.0
Pros: The staff is very friendly
Cons: Very our dated bed really old carpets felt nasty and had a smell
Okay 5.0
Pros: None
Cons: No Fridge in rooms
Okay 4.0
Pros: We weren't bugged by the housekeepers
Cons: There were no lamps in the room the lighting fixtures were broken off of the walls and only the light bulb was up there the sofa was dirty and torn
Excellent 10.0
Pros: Staff were super nice
Cons: Not really
Okay 4.0
Pros: Close to our destination and a restaurant b
Cons: Hallway was horrible with the smoking smell. We almost just turned around when getting off the elevator for a refund. The room was ok but the hallway smelled worse than a smoking lounge. It then took staff about 20 minutes or so to figure the TV¿
Poor 1.0
Pros: Location
Cons: One star at best
Poor 1.0
Pros: NOTHING
Cons: EVERYTHING!! NOT at the airport. Taxi cost us $35 ea way- NO SHUTTLE. Room VERY small, a chair cannot fit. Breakfast supposed to be take out. NOTHING AVAILABLE
Poor 1.0
Pros: The hotel was awful. It was filthy and didn¿t even have a blanket on the bed. Yes not sheets.
Cons: Everything about it was awful. It shouldn¿t cost as much as it did to stay here.
Excellent 10.0
Pros: Everything was A ok.
Cons: There was Nothing I didn't like.
Okay 4.0
Pros: Hotel was clean staff was very nice
Cons: Thing I didn¿t like about the hotel the wrong didn¿t have no fridge raider no microwave the hot water was off for two days and had nothing to Coldwater because the hot water tanks being replaced and that should¿ve been told to the patrons of the hotel
Good 6.0
Pros: Bathroom needs a complete overhaul, toilet seat had chips, linoleum had holes and discolored plus burn marks. The rest of the room was expected for a 2star rating.
Cons: All ready stated above.
Mediocre 3.0
Pros: Nothing
Cons: Room stinky and my feet stuck to the floor.
Okay 4.0
Pros: nothing
Cons: only one ice machine for the whole place... 3 story's and the office operates it from inside.
Okay 5.0
Pros: It was clean
Cons: It was supposed to have a breakfast included. They didn't have it posted that is was not available, nor did they mention in check in. All so staff was not informed and rude.
Poor 1.0
Cons: the room smelled really bad. I requested a new room the following day. I had to wait like 6 hours to get a new room. the new room had no refrigerator. I called and they said well the maintenance guy had gone home already. Definitely not impressed!
Excellent 9.0
Pros: Clean. Close. Basic
Cons: No coffee maker, no iron
Poor 1.0
Pros: Nothing... I never checked in... Awaiting my refund... Hotel is a dump...
Cons: Everything... Place surrounded by homeless encampment.. Broken windows... Junked cars in lot...
Poor 1.0
Cons: We were kicked out in the middle of the night for someone else down the hall smoking because we knew them Even though our room was perfectly fine they also did not give me my deposit based off someone else's room staff very unprofessional
Poor 1.0
Pros: The location
Cons: Room was very basic and said would have a fridge did not. Staff was not friendly did not want to provide extra towels or blanket only had sheets on bed. There was hair in tub and on towels.
Good 6.4
Good 7.0
Pros: Staff was very good
Cons: air conditioner was old and didnt work
Poor 1.0
Pros: None customer service was horrible when I call
Cons: No microwave
Excellent 10.0
Pros: Good staff clean room
Excellent 10.0
Pros: I liked that it was clean and that it had a microwave and refrigerator.
Cons: n/a
Poor 1.0
Pros: Ice machine
Cons: Customer service very awful, the front desk was very disrespectful and very threatening! Her actitud toward us was very negative. I will never going to book again to this hotel.
Excellent 10.0
Pros: Quiet and our room was very clean. When you enter through any entrance you can smell the cleanliness.
Cons: No breakfast through no fault of their own.
Okay 5.0
Pros: Close to airport.
Cons: My partner got a lot of flea bites. Rooms were dirty/rundown.
Okay 5.0
Pros: it was coveniently located for my trip. Price was reasonable.
Cons: For starters there was no fridge which I needed to keep the babies milk cold. The TV was not in a good location to make it comfortable to watch. It was on the closet in a corner. Most importantly I found a pill on the floor at the foot of a bed. Not mine.
Okay 5.0
Pros: Proximity to SMF airport, rooms are clean.
Cons: Hallways, lobby & common areas reek of marijuana
Mediocre 2.0
Cons: Very bad customer service, I was waiting for almost 30 minutes to check in. I was not told about an early check in fee and charged $25.00
Mediocre 3.0
Pros: Very close off of I5.
Cons: Very sketchy as soon as you pull up. Trash on the ground, people smoking pot and loitering in parking lot. Once we got to our room, it smelled is smoke and the fire alarm had been wrapped in plastic. Blankets stained. Overall dated and dingy. Super gross
Excellent 10.0
Pros: Location, price, continental bkfst.
Cons: No
Poor 1.0
Pros: Nothing
Cons: Staff not friendly, guest making noise all night, carpets smell like they're 10 year past replacing.
Mediocre 2.0
Pros: location seemed decent and the exterior actually looked presentable
Cons: long black hairs in the bath towels each day - not ours. short black hairs in the sheets - not ours. smelly hallways with very dirty carpeting. each new day, our key cards didn't work and required reprogramming, with no staff apology. AWFUL...
Mediocre 3.0
Pros: The free parking and free WiFi
Cons: Cleanliness of the room, the decor, the bed and the staff.
Mediocre 2.0
Cons: Handled a complaint in an unprofessional manner. The staff really needs to figure out logical ways of communicating with customers and solving problems. Horrible customer service!
Good 6.0
Pros: Close to a decent restaurant
Cons: Very unhappy with the security deposit they hold for several days. Ridiculous! Won't stay here again. Room did not feel clean, rusty bathroom fixtures, dirty curtains. Definitely a motel rather than a hotel. Frontvdesk girl was very nice.
Mediocre 3.0
Cons: Someone parked in parking lot asleep Original door to first room wouldn't open without being forced Wet towel left behind door Got a new room bedspread was torn Taking shower towels had hair and looked as if hadn't been washed Walls paper thin
Good 7.0
Pros: Easy access to the freeway close to burger king and two restaurants plus more then one gas station -
Cons: no refrigerator
Okay 4.0
Cons: $100 deposit, and Staff were rushing us out our room didnt feel invited one bit
Good 6.2
Pros: price... lobby was ok
Cons: it's pretty run down in the room....
Mediocre 2.0
Pros: Nothing
Cons: Bed bugs everywhere. Got back home with a bunch of rashes. Stay away from this motel.
Okay 4.0
Pros: Thought I'd save some money. I did and sacrificed it to any comfort. The pillows were dead. Cigarette holes in the sheets. No place in the bathroom to put anything. If you just want a place to crash and nothing else, this will do. If you want any kind of comfort, this isn't the place.
Mediocre 3.7
Pros: Nothing.
Cons: Front desk was not helpful with coordinating shuttle . Pillows were the size of kleenex. Elevator smelled like a bong. Room smelled like an ashtray.
Okay 5.4
Pros: quiet, nonsmoking, staff was attentive
Cons: Rooms were old and out dated, the color was hideous, the bed hard, the continental breakfast was lacking, A/c units old and noisy.
Excellent 8.0
Pros: Very clean, looked recently remodeled.
Okay 4.8
Pros: This Super 8 provided the bare minimum but was at a convenient location for the business I needed to do. Staff were friendly and courteous.
Cons: They had wifi, but since it had no password, it was apparently overwhelmed with traffic and I never succeeded in accessing it. There was a bare bones breakfast. I've been to Super 8s with hot food like waffles or omelets, this one had only very basic bread and cold cereal. I generally go for Super 8 because it combines value with wifi and enough breakfast to feel ready for my day. Not having a password on your wifi so that it is overwhelmed...not great, not having either waffles or eggs, oh dear...just left me unhappy starting my day.
Okay 4.5
Cons: The first room was a chain smoker room that was a non-smoking room, tht we had to ask for another. The TV was only a 17" tv, the towels were small and as rough as sandpaper and the room had mirrors for the head board and across the room, a little creepy.
Mediocre 2.0
Pros: close to airport.
Cons: poor front desk check in service (slow slow slow!), room had not been cleaned, next room had a missing door handle on the inside (hard to get out and hard to lock), whole hotel is old and tired. Other than proximity to airport, nothing to recommend about this place. Do yourself a favor, and don't bother!
Okay 5.4
Pros: It was close to stuff, and it was a decent price at the last minute. The staff were very friendly.
Cons: The room was old, had been smoked in, and while clean, felt seedy. If I could avoid it, I probably wouldn't stay here again.
Okay 4.5
Pros: I liked the location. I needed to be at the airport early.
Cons: The beds were small, I think they were doubles, not queens. Looks like the bathroom could use a deep cleaning.
Excellent 9.0
Pros: Very clean and comfortable, great place for the price.
Good 7.6
Pros: Price, location were very good.
Cons: One computer and printer available but monopolized by one guest.
Super 8 by Wyndham Sacramento Airport - Sacramento
Rated #14
6.4
Good 6.4
Based on 997 reviews
Details
Reviews
C$ 128

Cleanliness
5.8
Comfort
6.1
Facilities
3.6
Location
7.0
Overall
3.5
Overall 5.6 Okay
Based on 645 reviews
Cleanliness
5.8
Comfort
6.1
Facilities
3.6
Location
7.0
Overall
3.5
Cleanliness
2.0
Comfort
6.0
Facilities
4.0
Location
8.0
Overall
4.0
Cleanliness
6.1
Comfort
6.2
Location
7.0
Services
6.0
Staff
6.8
Cleanliness
3.0
Comfort
2.0
Facilities
2.0
Location
3.0
Overall
2.0
Cleanliness
6.1
Comfort
6.2
Location
7.2
Services
5.8
Staff
6.9
Cleanliness
5.2
Comfort
5.7
Location
7.1
Services
5.8
Staff
7.1
Cleanliness
5.7
Comfort
6.0
Facilities
4.0
Location
6.9
Overall
4.0
Cleanliness
5.5
Comfort
5.9
Location
7.1
Services
5.4
Staff
6.5

Okay 4.0
Pros: Receptionists were kind, helpful and professional. The room was cute, with a kitchenette and a large private bathroom. The bed was comfortable, but the pillows had no cush.
Cons: The room looked very clean, but there was a girl's sock hanging off the shower curtain rod. There was a lot of noise from a car with a loud engine that sounded like they were street racing, and illegal fireworks throughout the night. Did not get much sleep. The pillows were too soft and uncomfortable. There is a $100 holding charge for the room, which is not mentioned on the website. Fortunately, the charge was waived because of an issue with their system at the front desk. The receptionists were all professional and welcoming.
Mediocre 2.0
Pros: 10 minutes to the airport.
Cons: Bottles, cans, dog poop in the parking lot and landscaping. Junk in the hallways. For $200/night you would expect a lot more. If my wife were with me, we would have asked for a cancellation and moved on.
Good 6.0
Pros: Bed was comfortable
Cons: The carpet was disgusting and there were juice stains on the wall and plug for the lamp. You could tell it was rundown and not worth the money for one night.
Excellent 10.0
Pros: The staff
Mediocre 2.0
Pros: Check-in and check out were quick and simple. Not much beyond that was great.
Cons: It looks like several people there have overextended their stay. There were several cars in the parking lot that looked abandoned. There were notices placed on the windshield that look like they had been placed there weeks ago. Other vehicles in the parking lot had sustained major damage like missing bumpers, taped-up windows, and one with the whole right rear quarter panel ripped off. Some were sitting on jack stands with tools strewn around them. In the morning I nearly tripped over an extension cord being run from a room out to the impromptu auto shop in the parking lot. I will not be staying here again the next time I travel on business. Do not be deceived by the short-term travelers they lump up front. You will likely get stuck in the back as I did and end up sleeping with a chair against the door.
Okay 5.0
Pros: No breakfast. Location is good
Cons: Facilities are showing their ages. Rooms need to be updated. Not acceptable to a someone expecting better. Lounger was VERY difficult to use One dish towel used to wipe spill making unusable for anything else. Should have a small roll of paper towels at least
Poor 1.0
Cons: There were wrecked cars in the parking space, the Air conditioning didn't work, and the coffee pot that was given to us all wrapped up and sanitized looking actually had mold and some sort of fungus growing in it. When I opened the coffee pot the filter inside had an already used filter in it with black and green mold and white fur balls within. they had the nerve to have it wrapped and clean looking pertaining to COVID procedures. DISGUSTING will never come back or recommend.
Poor 1.0
Cons: the room a/c made a vibrating noise that kept me awake all night.
Good 6.0
Pros: The location
Cons: There was a lot of broken down cars and no where to park
Good 7.0
Cons: Location
Excellent 9.0
Pros: The room was excellent and I would book again soon! && The staff was great and helpful.
Excellent 10.0
Pros: Everything except parking and how it git so expensive to stay after a while of being there
Cons: The manager was really nice everytime i came up to the office the accommodated everything that i asked for. Because im not one to get up early to refresh my towels all i had to was go to the office which you can go all hours and the laundry room was very cheap. Ijust wish it wasnt so expensive
Mediocre 3.0
Pros: I liked that it was close to the freeway and I liked that it had a kitchen with a microwave.
Cons: I am disabled, I was given a room that was already occupied, had to go back to the front office and ask for another, the second room they gave me the door would not open. I called the front desk, so came to show me the door opened the OPPOSITE way.
Excellent 10.0
Pros: Oh yes I love it!!! So beautiful hotel I like it that my favorite I will back agina hotel more because I love it clam
Excellent 10.0
Pros: Clean quiet
Cons: No
Excellent 10.0
Pros: Clean quiet and good service
Cons: No9
Poor 1.0
Cons: The first room was not clean. Had urine and bowel movement in the tolet..the staff apologized and put me in a second room and it had roaches in the morning..I will never go back
Excellent 8.0
Pros: Close to where I wanted to be no problem or issues
Cons: the AC could be better for these hot days in Sacramento
Okay 5.0
Pros: Close to the freeway
Cons: Other guests hanging outside our room being loud until 12am. Room could be cleaner, no blanket on bed.
Excellent 8.0
Pros: The location of this hotel is very clean, lushes green neighborhoods, and lots of trails to walk/run. The staff keeps the hotel grounds clean and trash cans are emptied every night w/minimal trash overflow, if ever.
Cons: My room had a significant water drip from under the kitchen sink, too much water pressure from the showerhead made the curtains useless. There was a bad odor from the bathroom, not of sewer, and a constant buzz on the telephone line.
Poor 1.0
Cons: NO COMPENSATE FOR ME FOR BEING HERE 6 DAYS WITH 1 BURNER AND NO REFRIGERATOR. NO REFUND FOR THE DEPOSIT. DISABILITY PREVENTS ME FROM UPSTAIRS AND THAT WAS THE ONLY OTHER OPTION. LAUNDRY NEVER DONE.
Poor 1.0
Cons: The hotel advertised a breakfast. There was none,not even coffee or orange juice. We did not have clean towels for our second night. There was constant noise and smoke from people having a barbecue both nights. It was an extremely disappointing experience
Poor 1.0
Pros: Location
Cons: Horrible checking, room smelled of marijuana, smoke detector was down, checkin clerk, told me if I was not happy with the room, I would have to stay elsewhere. Not even ice machines, will never recommend
Poor 1.0
Cons: Rude staff
Poor 1.0
Pros: Location
Cons: Staff was rude
Poor 1.0
Pros: Location
Excellent 10.0
Pros: Staff made my stay more comfortable went above and beyond made it easier
Mediocre 2.0
Pros: The receptionist was very nice
Cons: Did not stay. Room was dirty, with big stains on the sheet, and lights not working. Police was there when we arrived for reasons unknown, but judging from the sketchy people hanging around in the parking lot being loud and swearing. Felt very unsafe!!
Mediocre 3.0
Pros: It was located a few minutes from where our daughter had to be for surgery the next morning.
Cons: 1st room was horrible wish I had more space to explain 2nd room not much better Rooms were falling apart,provided terribly over used pillows,bedding, mattress no complimentary breakfast as advertised noises coming from building were so loud. REALLY SUCKED
Poor 1.0
Pros: There was nothing best for this hotel.
Cons: The staff was rude and they had roaches in the bathroom, on the carpet and on the stove. The bed sheets had holes and the towels had stains on them. Also I had to use the towels that my car seats had to wash myself. This was the worst experience ever.
Mediocre 2.4
Poor 1.0
Pros: Nothing
Cons: The room was dirty cabinets were broken shower had hair in it no blanket just a sheet. Microwave didnt work
Okay 4.0
Okay 4.0
Cons: The room was filthy underneath the mattress cover had hairs from every customer in history. Door had Dents in it counter had nail polish on it Orange mold all over the shower tile grout, I just felt unclean
Mediocre 3.6
Excellent 8.0
Pros: Nice and clean location
Good 6.0
Cons: wifi was really slow. poor selection on TV some channels blury. It was what I expect from ES property
Excellent 10.0
Pros: I loved that it had a little kitchenette in the room.
Cons: We decided to stay another night and they had upgraded us at no charge due to room we booked being unavailable but the next day they made us move we would have liked to just stay but we ended up liking the smaller room better anyway
Okay 5.0
Pros: The AC worked
Cons: The homeless and drug addicts, the neighbor pounding on the door, the proken soda machine,the microwave door wouldn't open, the price
Mediocre 2.0
Pros: The location was great, kind of secluded away from most high traffic areas. We enjoyed the quietness of the place
Cons: The room had a strong marijuana stench. We attempted various times to call the front desk to no avail. This was very disappointing.
Mediocre 2.0
Pros: Room and Bathroom were clean
Cons: Non-smoking room reeked of tobacco Pillows were very flat and attempts to get additional pillows were not successful TV remote did not work TV stand was broken and there was concern the TV would fall
Mediocre 2.0
Cons: The signs states the lobby is open until 11 PM; however, we arrived before 11 and the door was locked and it took 20 minutes before someone showed up to assist. Further the hotel doesnt clean rooms and overbooks and tries to scam guests.
Mediocre 3.0
Pros: Nothing
Cons: Homeless man out front, people doing drugs in rooms and parking lot, 1st room they gave me was inhabited or had never been cleaned, 2nd room had cigarette burns in bedding, and was swelteringly hot. Would not go back no matter the price.
Okay 5.0
Pros: I liked the setup and layout of the hotel. We had a little issue anitially when we checked into our room but the staff quickly came and fixed the issue. But honestly for the severity of the problem the bare minimum was done to acomidate for it.
Cons: There was a huge smear of Dogg feces on our sheets when we first got to our room. I notified the front desk and the quickly responded. I was extremely disgusted and the bare minimum was only done to fix the problem. (New sheets)
Mediocre 2.0
Pros: Location.
Cons: 1. I requested a "non-smoking" room and the room wreaked with cigarette smoke. 2. No trash cans anywhere 3. Floors were inundated with dirt. I wipe the floors and the paper towels were dark gray.
Good 6.0
Pros: Nice big refrigerator and kitchen area.
Cons: We were on the second floor and there's no elevator. The tub finish was damaged and there was some dirt in the tub, though after trying to clean it, I discovered most of the 'dirt' was discoloration of the tub finish. There is really not enough parking.
Good 7.0
Pros: The staff and front desk are really courteous and friendly.I appreciate smiling faces with great customer service.
Mediocre 3.0
Cons: Room was not clean, carpet very stained, definitely needed an update. Could not bolt the door and it was an outside door.
Okay 5.0
Pros: Location
Cons: There was no trashcan in the kitchen or room, only one in the bathroom.
Mediocre 3.0
Pros: Location
Cons: Yhe room stank of Cigarettes, I had to go to the office to get towels
Mediocre 2.0
Cons: They called me to inform me they did not have a room for me after it was all booked and confirmed. Nor did they make any attempt whatsoever at trying to find me other accommodations due to their error. I cannot recommend this hotel to anyone. The customer service associate was rude and really had no care as to the situation they put me in.
Good 7.0
Pros: Parking
Cons: No
Okay 5.0
Pros: None
Cons: Rude staff Location Price is high
Good 7.0
Pros: Location and clean hotel.
Cons: Unclear description on their amenities: it says free breakfast, but it wasn't provided. Please have more clarifications on this subject. Thank you,
Okay 4.0
Pros: Somewhat decent neighborhood, and the desk clerk seemed nice enough, but he obviously did not have the managerial power to put us into two rooms, for the two beds we bought and expected. Really, a rollaway? "common.
Cons: Specifically booked a room with two beds. They checked us into room, and it had not been cleaned since last occupant had been there. It was disgusting. So, instead of putting us in another double room, they left us in a small king with a rollaway. No good
Okay 5.0
Pros: I liked the coffee.
Cons: Our first room had a clogged toilet and a dirty microwave. The second room (we moved to) had a broken heater.
Okay 5.0
Pros: Hotel room was generally fine. No outstanding. No major problems.
Cons: The bed. Stayed 2 nights, neither myself or my spouse slept well either night because of the bed.
Good 7.7
Pros: I just needed a pet-friendly room that was clean and comfortable, a stopover for a long road trip, and Extended Stay worked.
Okay 5.0
Pros: Location
Cons: The room had problems
Good 7.0
Pros: Location
Cons: Staff
Mediocre 2.5
Pros: NOT A THING!
Cons: It was disgusting, loud, uncomfortable, sketchy people staying there.
Good 7.0
Pros: Location
Good 6.0
Pros: The shower was cool. The linens were clean and fresh.
Cons: It was a smoking room. I thought we were getting non-smoking. My eyes burned the whole time. It smelled terrible in there. The air conditioner/fan blew right at the bed so it irritated my eyes even more. Bed was very uncomfortable.
Good 7.0
Pros: That it was out the way
Good 7.0
Pros: Friendly staff went to lengths to make sure I received an urgent message that was called in to reception. Easy and fast check-in at 3am and a room that fit my needs.
Cons: Shady figure hanging around the premises at time of check-in. And the fact that the hotel consisted of 3 different buildings without elevators was less convenient.
Okay 5.4
Pros: Layout of room was fine
Cons: Toilet barely worked. Door to bathroom was broken. Floor was dirty. Cabinets were old and worn.
Mediocre 2.5
Pros: The room was a good size
Cons: They didnt want to give us an extra blanket, extra pillow, extra nothing. We stayed 3 days and they only gave us one roll of toilet Paper. When we asked for more they said they ran out and they're trying to get more.. I will never stay here again.
Extended Stay America Suites - Sacramento - South Natomas - Sacramento
Rated #15
5.6
Okay 5.6
Based on 645 reviews
Details
Reviews
C$ 164

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