Hotels near Concord Buchanan Fld airport

Hotels near Concord Buchanan Fld airport

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Buchanan Fld (CCR) - Concord, CA, United States
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Best hotels near Concord Buchanan Fld airport

Cleanliness
8.9
Comfort
8.9
Facilities
9.7
Food
0.0
Location
8.9
Overall 8.6 Excellent
Based on 866 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
9.7
Food
0.0
Location
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
5.0
Facilities
10.0
Food
0.0
Location
10.0
Cleanliness
8.8
Comfort
8.8
Location
9.0
Services
8.7
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.9
Location
9.0
Services
8.8
Staff
8.8
Cleanliness
9.1
Comfort
9.2
Location
8.9
Services
8.8
Staff
9.0
Cleanliness
8.9
Comfort
8.8
Facilities
9.3
Location
8.8
Overall
9.3
Cleanliness
8.9
Comfort
8.6
Location
8.7
Services
8.4
Staff
8.6

Excellent 10.0
Pros: We stayed in Pleasant Hill Hyatt house to visit family. Our granddaughter turned one year old July 17. Because of Covid and the lockdown we were not able to visit before now. Our daughter lives in a smaller home and it would have been difficult to stay with her. This property gave us everything we needed to be comfortable and close (15 minutes) away. The was spacious enough for two, with full kitchen minus oven. Kitchen sink, big microwave / convection , full fridge with ice maker, dishwasher, 2 burner cooktop, pots and pans, plates, bowls, coffee cups & 4 cup maker, silverware, table chairs, sofa, big tv, king bed, big shower, only complaint (minor) is no toaster. They serve breakfast in the dinning area on the first floor. We WILL stay here again for sure. Hotel staff and management is Awesome!!! Oh yeah the rooms were very quiet. Spacious parking.
Cons: No complaints, the elevator 1 of 2 was out of service briefly but repaired quickly. Microwave oven hood light was burnt out, also repaired quickly.
Excellent 8.0
Pros: The room was very comfortable and spacious.
Cons: There were no bath cloths in the room. Had to go to front desk to request some.
Excellent 10.0
Pros: The room was equipped with everything we needed
Cons: Breakfast could have been better
Good 7.0
Cons: They didn’t change linens or remove trash for the entire stay!
Excellent 10.0
Pros: Newer hotel in a great location that allows pets. Super clean and smells fresh with no evidence of dogs disrupting your stay. Impressed by the quiet and comfort of the rooms including the soft linens and fluffy towels.
Excellent 8.0
Pros: Front desk staff friendly, helpful and accommodating
Excellent 9.0
Pros: AC compressor broken, front desk had maintenance bring in portable AC which took care of the problem
Excellent 9.0
Pros: Well maintained building and grounds, friendly front desk persons, reasonably quiet,.
Cons: Pool area noise can be annoying at times, but not overwhelming.
Okay 5.0
Cons: Trash cans weren¿t empty on second day, no fresh soap or coffee on second day. The coffee maker was awful.
Excellent 10.0
Cons: Met or exceeded our expectations.
Excellent 10.0
Pros: Quiet, clean, nice room
Cons: Not much parking available
Excellent 10.0
Pros: The only problem was I was on the 3rd floor and there was little kids running on the 4 floor. This issue is out of the hotel control. I enjoy the size of room and location.
Poor 1.0
Pros: Nothing the name has fell out
Cons: Trash all in the hallway smell sooo bad Not god
Good 6.0
Pros: The location was great...
Cons: My toilet in my room ran alll night. It kept me up at times.
Excellent 10.0
Good 6.0
Pros: Aesthetics
Cons: Room was compact.
Excellent 10.0
Pros: The King Studio having a full kitchen
Cons: The walls are thin, could hear the neighbors just talking normal
Excellent 9.0
Pros: Full kitchen, very clean, comfy.
Good 7.0
Pros: I like the fact that you can get a room with a separate bedroom from the living room and kitchen. When they say king size bed, they mean king size. It has many choices for food within walking distance.
Cons: I have stayed at this particular hotel before I and it supplies you with sauce pan a frying pans, measuring cups, utensils, etc. But this time we only had a frying pan. Also I both of the phones in the room did not work.
Excellent 8.0
Pros: The rooms are super clean.
Cons: The air conditioning was extremely loud and you could hear traffic very good from the bedroom windows.
Mediocre 3.0
Pros: Nothing !
Cons: service, room service, staff, respect to customer we have't have shampoo at hotel first night but no one take responsibility to bring it, it was very bad experience
Excellent 9.0
Pros: Loved the room and breakfast was wonderful
Cons: Housekeeping left a half-full coffeepot and did not refill toiletries. I went to the front desk and asked for coffee and toiletries--the front desk clerk promised to send someone right away. I went to bed an hour later without--no one ever showed.
Mediocre 3.0
Pros: They have a great breakfastt
Cons: Never can check in on time. Not the friendliness at the check in desk. The elevators and hallway to room’s reeked of someone smoking weed. The tv didn’t work in the bedroom. The only reason I stay at this hotel is because this is where the
Excellent 10.0
Pros: This hotel did an excellent job of helping me out during a stressful situation. the front desk clerk was really awesome at helping me out and I really appreciated it.
Cons: They should have an adult hour from 10PM-11PM for the pool, and breakfast should be longer because it was really crowded and spreading it out would help that.
Excellent 9.0
Pros: Huge rooms! Great staff
Cons: Power going out & no backup generator. Made getting ready for a wedding impossible
Good 7.0
Cons: The room is so small. The TV remote is filthy with stain. The TV has limited channels and not user-friendly to change channels. Hallway has weird odor. AC unit is very noisy.
Excellent 10.0
Pros: Room was spacious, good food at the bar, great happy hour and breakfast was really good too. All staff were friendly and helpful. Clean, comfortable and good location.
Cons: N/A
Mediocre 3.0
Pros: Friendly staff, cleanliness, location.
Cons: n/a
Good 7.0
Pros: A safe place to stay. And restaurants and shops nearby just in case you need to eat for buy something last minute.
Cons: Be wary about shuttle hours!! Only will pick up from train station, etc. if scheduled 24 hours in advance, which was not explained clearly to me. I asked several times and was not given that warning. Staff do not seem to be trained properly.
Okay 4.0
Pros: Clean, convenience of location, nicely appointed room
Cons: Loud - could hear way too much of what was going on in next room and in hallways. Too close to downtown lights. Blackout curtains did not cover windows sufficiently to block nighttime lights from Theater, etc.
Excellent 10.0
Pros: Great rooms for a family. Nice accommodations. My kids love the breakfast.
Okay 5.0
Pros: Near the highway
Cons: People take food to their rooms and leave a trail in the hallways. The hotel was very dirty and the ashtrays were overflowing and it smelled.
Excellent 8.5
Pros: The rooms were clean, the bed and pillows were very comfortable, and an extra blanket provided. Everything I used in the kitchen and living areas worked well, and the room was efficiently designed. The front desk staff was extremely pleasant, the made-to-order omelets were very good. I liked the close proximity to eateries and easy freeway access. Ample parking. Key card readers at all exterior doors worked well (not always the case, so happy to see).
Cons: My room had an extremely noisy bathroom fan and the shower did not drain properly, so I would stand in 3 inches of water at the end. There was no ice when I got in, so I turned on the ice-maker, which was very loud the first night. The noise from the adjacent rooms shower was a very high pitched squeal (they showered at 5am).
Excellent 10.0
Pros: Our room was fantastic. We paid a little over $100 and we were put in a room with a nice chaise lounge, a comfortable King bed, and (to our surprise) a kitchenette larger than the one in my first apartment! It comes stocked with all of the dishes, utensils, pots and pans you need to cook full meals! The staff was helpful, and they had no problem accommodating my request for no down pillows (I'm allergic). Overall, it was a fantastic stay at what felt like a luxurious hotel. We will be looking to stay here again when we come back to San Francisco.
Excellent 10.0
Pros: The room was very spacious. Liked the full kitchen, it's very helpful when traveling with children. Very quiet and relaxing at night, complimentary breakfast was great, convenient location with shops, theaters and restaurants within walking distance. The room was spot clean, overall a great experience.
Cons: The shampoo and conditioner didn't work for me and it would have been nice to see a little more color in the room(my personal preference).
Excellent 10.0
Pros: The gym and breakfast was the best. It was also great to be so close to dinning and the freeway.
Cons: Maid service never came. Was a little disappointing.
Hyatt House Pleasant Hill - Pleasant Hill
Rated #1
8.6
Excellent 8.6
Based on 866 reviews
Details
Reviews
C$ 242

Cleanliness
8.7
Comfort
8.6
Facilities
6.6
Location
8.4
Overall
5.3
Overall 8.4 Excellent
Based on 264 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
6.6
Location
8.4
Overall
5.3
Cleanliness
8.6
Comfort
8.4
Location
8.2
Services
8.2
Staff
8.2
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
6.0
Overall
5.0
Cleanliness
8.9
Comfort
8.9
Location
8.5
Services
8.5
Staff
8.5
Cleanliness
8.8
Comfort
8.5
Location
7.7
Services
8.7
Staff
8.8
Cleanliness
8.7
Comfort
8.5
Location
8.5
Services
8.4
Staff
8.5
Cleanliness
8.5
Comfort
8.2
Location
8.3
Services
8.3
Staff
8.5

Excellent 10.0
Pros: Clean
Excellent 9.0
Pros: Loved the bathroom
Excellent 9.0
Pros: The staff was extremely friendly! Room and the little extras were wonderful.
Excellent 8.0
Cons: It was really terrible having neighbors that would smoke outside of our door. Every time we opened our door smoke Would come in our room and get trapped inside. It would be so much better if there was a set apart smoking section AWAY from the doors of the rooms. It is the reason we did not rate a perfect score for our stay.
Excellent 9.0
Pros: The outside is old school early 1950's charm. When we walked into the room it was beautiful and modern. Double porcelan sinks on marble counter, new tile shower with rain soft head. two matching recliners all color coordinates. Very comfortable bed. Just amazing!!!
Poor 1.0
Pros: The location was close to where I needed to visit.
Cons: The room was absolutely filthy and unkept. Walls had dried stuff which had been sprayed and not washed. Surfaces not cleaned. Furniture had stains and dried yuck ground into the fabric. We were late to arrive so we had to keep the room and there was noise throughout the night from people next door. They were long term residents I found out at 7 in the morning when they decided to move the party to the front porch next to our door. Attempted to cancel the next days reservation and of course the crooks that run the place denied a refund and basically inferred that I was not being truthful about the room being filthy. All in all this is a great place to get bed bugs, get your funds stolen, and get little sleep.
Okay 4.0
Pros: The room was nice and I really liked the pool. The front desk people were nice and respectful
Cons: Very loud you can hear your neighbors open and close the door all night. Called the front desk because the remote wasn’t working and. The man said he would be at my room in ten minutes and never came. We wanted are room clean for when we came back the next day and it was clean just smelled like the maid smoked a cigarette while she was cleaning.
Poor 1.0
Pros: Not much I will tell everyone I know to never give money to these disgusting people
Cons: Awful. Your hotel has a pay later option when booking meaning it’s an option to not prepay. Which is your choice mind you! Cannot cancel . The treatment for not being able to cancel a reservation was disgraceful These people have no business runnin
Excellent 8.0
Pros: New remodel is a big improvement. Complimentary items were a nice treat. Bed very comfortable. I will definitely stay here again.
Excellent 8.5
Pros: Bed was super comfortable, all the furnishings and fixtures, including the bathroom, were gorgeous and almost brand new, much better than I ever expected from a small highway-side drive-up motel.
Cons: Walls are a bit thin, you can hear traffic and neighbors when they keep their TV on all night. A bit pricy, but probably not above average for the location.
Excellent 10.0
Pros: very clean
Cons: nothing!
Good 6.5
Pros: Updated furnishings inside the room (queen bed, microwave and frig, Jacuzzi bathtub) with exception of two old, worn arm chairs. very good bathroom facilities.
Cons: No noise insulation, small, tight parking lot, other guests warming up their diesel pickups for 15 minutes at 5:30 am. No complimentary breakfast. Inconsistent maid service. No cable TV guide in room.
Muir Lodge Motel - Martinez
Rated #2
8.4
Excellent 8.4
Based on 264 reviews
Details
Reviews
C$ 166

Cleanliness
8.9
Comfort
8.9
Facilities
8.7
Location
9.0
Overall
8.5
Overall 8.4 Excellent
Based on 117 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
8.7
Location
9.0
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.5
Location
9.3
Services
9.2
Staff
9.2
Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
9.0
Overall
9.0
Cleanliness
8.4
Comfort
9.2
Facilities
8.0
Location
9.6
Overall
8.0
Cleanliness
9.0
Comfort
9.0
Location
9.1
Services
8.8
Staff
8.9
Cleanliness
9.5
Comfort
9.3
Location
9.0
Services
8.8
Staff
9.0
Cleanliness
8.6
Comfort
8.8
Location
8.6
Services
8.4
Staff
9.1
Cleanliness
9.0
Comfort
8.8
Location
8.3
Services
8.7
Staff
8.8

Excellent 8.0
Pros: )oxation great,staff tried their best to help with directions and apologized for stuff I did not like.
Cons: Lack of signs on where to park what is the Urban parking for. No way to use elevator in parking area.no signs in room on restaurant in hotel change of hours. Double bed times 2 but one robe I hope there was only suppose to be one .only one person at desk when I was checking in and wait time was lonh
Okay 5.0
Pros: Good size room and clean bathroom
Cons: Booked a king, but was put in a room with two full-size beds, and staff was not helpful or accommodating.
Excellent 8.0
Pros: We really liked that we could use the Bay Club during our stay and there are trails by the hotel for biking and running. There staff were very friendly and helpful. We asked for late check out and they were able to accommodate our request.
Cons: there is no safety box in the room. The fire alarm went off in the middle of the night because someone smoked in the garage. The hotel had to evacuate everyone at 3 am in the morning. After about 30 mins, we were able to go back to our room. But then the alarm went on and off for about two hours. Not sure why they couldn't just turn it off. We didn't get our sleep there on our first night.
Excellent 9.0
Pros: The pool
Cons: No valet parking
Good 7.0
Pros: Clean and friendly
Cons: Room was extremely hot because the heater was on 82 inside on a warm day so it took awhile to get the temperature down. Also the sink backed up and the toilet did not flush properly.
Okay 4.0
Pros: The beds were clean and comfy.
Cons: Because of COVID restrictions, there were virtually no services. No room service, no valet and nothing to eat except a airport-level cafe in the lobby.
Excellent 9.0
Pros: Amazing pool. Helpful staff. Comfortable beds
Excellent 10.0
Pros: Beautiful hotel in downtown Walnut Creek. Very much enjoyed my stay. Would definitely stay here again.
Poor 1.0
Pros: The fact I went hkme
Cons: Filthy place filthy people just FILTH
Excellent 8.0
Pros: The cleanlines and room layouts and the soundproof walls
Cons: The front desk demeanor is polite yet not inviting. I have stayed here countless times and nobody ever takes the time to show me the amenities or features. They simply check people in/out. It just doesnt feel personable...ever
Excellent 10.0
Pros:  one of the front desk managers is exceptional and offered wonderful customer service. We will return.
Excellent 8.0
Pros: Food quality was better than expected, especially unique cornbread.
Cons: TV was set to strange levels so picture quality seemed dark.
Good 7.0
Pros: The room was very very clean.
Cons: Upon check-in..It is difficult to hear someone who is behind plexiglass and also has a mask on. The employee was trying to provide info but could not understand them. It was not made clear that water was available at the front desk. No cups in room.
Excellent 10.0
Pros: The bed was super comfortable.
Poor 1.0
Cons: Never told gym was closed before booking
Excellent 9.0
Pros: It was comfortable
Cons: The forced valet parking
Okay 4.5
Cons: Online it showed pool cabanas with tv’s. We planned on watching the NBA playoffs poolside. But they weren’t even open until 2nd week of May. Both elevators kept breaking so when we had the only option of using the stairs it led us to a doorway that opened up on the other side of the building to the street. We had to walk all the way around in our swim suits. The website also said Saturday’s they had a special in the cafe that was a Bloody Mary with a burger which was also in the menu that was handed to us when we sat down. When we asked to order it they said that that promotion isn’t going on anymore on Saturdays. We were very misled. We live locally and just wanted to have a staycation close to home for a night. Huge waste of money. Never staying here again.
Excellent 10.0
Pros: First class fitness center, comfortable rooms, excellent service by staff. Like the layout of the restaurant. My go to place from now on when I am visiting the area.
Excellent 8.2
Pros: with club sport connection - good facilities for excercise/relaxation clean, well-tended facility
Cons: only valet parking - or try to find something out on the street and walk...
Excellent 10.0
Pros: This hotel has functionally become my second home. My husband and I are both from the bay area and this is the perfect spot central to all of the grandparents. The rooms are very comfortable and spacious. The service is excellent. By far, my favorite thing about this hotel is that it has an amazing gym with everything you could possible want. The kids world, made my children want to move to Walnut Creek, they loved it and want to know when we are coming back!. Cant say enough about this place, we love it!
Renaissance Walnut Creek Hotel - Walnut Creek
Rated #3
8.4
Excellent 8.4
Based on 117 reviews
Details
Reviews
C$ 305

Cleanliness
8.5
Comfort
8.4
Facilities
9.0
Location
8.5
Overall
10.0
Overall 8.0 Excellent
Based on 91 reviews
Cleanliness
8.5
Comfort
8.4
Facilities
9.0
Location
8.5
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Staff
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.2
Comfort
8.0
Location
8.2
Services
8.1
Staff
8.7
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.9
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Location
9.2
Services
10.0
Staff
10.0
Cleanliness
8.0
Comfort
8.0
Location
8.6
Services
8.0
Staff
8.0
Cleanliness
10.0
Comfort
10.0
Location
9.7
Services
10.0
Staff
10.0

Poor 1.0
Pros: Room smelled like smoke , my microwave didn’t even work
Poor 1.0
Pros: Room charged 700 500 for a deposit and we couldn’t even enjoy the nice air and pool after 10pm
Excellent 10.0
Pros: The staff was very courteous and friendly and the facilities were well kept and clean. It was nice being able to have breakfast. Definitely worth the money.
Okay 4.0
Cons: There was a ridiculous deposit amount that was not disclosed before i got to the property everything else was okay
Mediocre 2.0
Pros: Nothing
Cons: The lobby smelled liked a dead body was there. The smell was so bad that I almost threw up. They had guests staying there and were parting all night smoking marijuana upstairs and the smell came through our room. Guests with loud music till 1am and we couldn’t sleep. The hallway outside our room had trash and had not be swept never. All our dishes was left in the dishwasher unwashed. It was a horrible experience for the money we paid. It was obvious that guests stayed there to come and party. We were never told that the pool was closed so we couldn’t use it. The only thing that was good was the manager was nice and gave us $100 off, but not worth the $1500 stay. We left one day early because we couldn’t stand staying there one more night.
Excellent 10.0
Pros: Amazing location area. Our room choice was perfect, extremely clean and well prepared.
Cons: No.
Excellent 8.0
Pros: Clean, convenient, spacious and well stocked kitchen.
Cons: Coffee maker had old coffee still in it. Breakfast was just pastries and sweet yogurt - so just sweet and sweet. Nothing healthy.
Excellent 9.0
Pros: Staff is very accommodating.
Okay 4.0
Pros: Very clean and housekeeping staff were very friendly and did a great job.
Cons: Front desk staff were horrible. Worst front desk experience I’ve ever had at a Marriott
Okay 4.0
Pros: Location
Cons: The hotel’s bad attempt at renovation left them with a cheesy version of a 3-4 star motel. And the worst part was their requirement of a 200.00 room deposit!!! Really??? Nothing in the entire room was worth 200 yet their hold on my money is STILL t
Mediocre 2.0
Pros: The layout of the room
Cons: Yes the staff was rude.
Excellent 10.0
Pros: Beautiful clean hotel in a quiet area. The staff was very friendly and helpful. Awesome buffet breakfast.
Cons: Nothing I didn't like.
Excellent 10.0
Pros: Quiet. Nice free breakfast. Very clean.
Excellent 8.0
Pros: breakfast
Residence Inn by Marriott Pleasant Hill Concord - Pleasant Hill
Rated #4
8.0
Excellent 8.0
Based on 91 reviews
Details
Reviews
C$ 296

Cleanliness
8.5
Comfort
8.3
Facilities
8.0
Location
8.2
Overall
8.0
Overall 7.9 Good
Based on 89 reviews
Cleanliness
8.5
Comfort
8.3
Facilities
8.0
Location
8.2
Overall
8.0
Cleanliness
8.5
Comfort
7.9
Location
8.1
Services
7.9
Staff
8.5
Cleanliness
8.6
Comfort
8.5
Location
8.6
Services
8.3
Staff
8.4
Cleanliness
9.5
Comfort
9.5
Location
9.0
Services
9.5
Staff
9.5
Cleanliness
8.3
Comfort
8.0
Facilities
8.0
Location
7.8
Overall
8.0
Cleanliness
7.9
Comfort
8.0
Location
7.7
Services
7.7
Staff
8.2

Excellent 10.0
Pros: Easy friendly check in. Every thing about the property was clean and tidy. Our room was very nice and well kept. The beds and pillow were comfortable. The room had a mini fridge, microphones, and coffee maker. It is a hidden gem.
Cons: Nothing.
Excellent 10.0
Pros: I loved the beds they were so comfortable also so was the ground
Okay 5.0
Pros: I liked everything else. If sound insulation and the stained chairs were not a concern, I would book again.
Cons: Not enough sound insulation. We could hear the person on the second floor to our room during the night. Walking around and banging on their floor. Also, the two fabric covered chairs in the room had a lot of stains, one was heavily stained. Very unsightly and alarming to see upon entering the room.
Excellent 9.0
Pros: Clean and comfortable.
Cons: Noice from road and highway. Mirrored poster bed.
Excellent 10.0
Pros: Staff was awesome and very accommodating.
Excellent 8.0
Pros: convenient location
Cons: none
Good 7.0
Pros: The location and friendly staFf
Cons: Misleading in the features of the hotel
Mediocre 3.0
Cons: Didn't have the amenities they advortized
Okay 4.0
Pros: Very comfortable bed and shower water pressure was great
Cons: Misleading about some of the amenities they had to offer like No breakfast or lor ability to do laundry
Poor 1.0
Pros: The bed frame was different made the room feel nice Four post huge with mirrors
Cons: I specifically stated I had two children under 3 and they gave me a second story room and the safety rail it just metall bar not very safe I felt. And also I was charged 150 for smoking in the room which I did not I had my babies with me.
Excellent 10.0
Pros: Quite
Cons: no
Good 7.0
Pros: I liked bathroom decor and hand held ada shower head.
Cons: Floors need mopping, coffee maker does not work AND people smoking in small walk way where hey should not be and smoke coming into room. This has happened more than one stay. top mattress slides off bottom mattress too easily. furniture is stained dirty
Excellent 8.0
Pros: Quiet
Cons: No
Excellent 10.0
Pros: The hotel was super clean and the staff was efficient. Very impressed.
Cons: N/a
Good 7.4
Pros: Rooms have been updated sometime in the last few years, it appeared. My room was reasonably comfortable and included both a mini-refrigerator and a microwave.
Cons: The price of my room was very high for this grade of motel. Some items showed signs of wear, although overall the room seemed reasonably well-maintained.
Super 8 by Wyndham Martinez - Martinez
Rated #5
7.9
Good 7.9
Based on 89 reviews
Details
Reviews
C$ 146

Cleanliness
8.2
Comfort
8.2
Facilities
8.2
Location
8.6
Overall
7.5
Overall 7.5 Good
Based on 659 reviews
Cleanliness
8.2
Comfort
8.2
Facilities
8.2
Location
8.6
Overall
7.5
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.0
Comfort
7.8
Location
8.4
Services
7.5
Staff
8.1
Cleanliness
8.0
Comfort
9.2
Facilities
8.8
Location
9.2
Overall
7.3
Cleanliness
8.8
Comfort
8.2
Facilities
8.0
Location
8.2
Overall
7.4
Cleanliness
8.5
Comfort
8.5
Location
8.8
Overall
5.0
Services
8.1
Cleanliness
8.3
Comfort
8.3
Location
8.5
Services
7.9
Staff
8.2
Cleanliness
8.3
Comfort
8.3
Facilities
7.8
Location
8.7
Overall
7.5
Cleanliness
7.6
Comfort
7.6
Location
7.8
Services
7.4
Staff
8.0

Okay 4.0
Pros: Location
Cons: Didnt like how I had only 1 towel for my family and no microwave also the bathroom sink was cracked and the shower faucet was hanging and had pink slimy mold in it and a potato chip left on the floor
Excellent 9.0
Cons: My stay at the hotel was great. The downside is that booking.com did not inform me the hotel has a $100 room deposit fee. Which is inconvenient if you expecting one price then get there and it's $100 more.
Okay 5.0
Pros: The location and surrounding area with dining and fun for families.
Cons: The room was not as clean as I would’ve expected, and the bathtub/shower area was dirty. Thankfully I had my own cleaning supplies to sanitize and clean the room to my expectations
Okay 5.0
Pros: The room was fairly clean and comfortable.
Cons: Pool was out of service. Restaurant was only opened for breakfast and it wasn't free. No room service unless requested. Parking wasn't free, charged $20 a day which is ridiculous because there is plenty of parking at the hotel.
Excellent 9.0
Pros: Nice room in a good location. Friendly staff.
Cons: This is a nice hotel. It would be better if the bar, restaurant and pool were open. The $20 per day to park was kind of a shock since it¿s uncovered self park.
Mediocre 3.0
Pros: Location
Cons: Previous guest urinated on bed, and cleaning staff simply covered it up. I found out when I sat on the bed. FrontDesk didn't even apologize, but moved us to a new room. Also, Wi-Fi is not free.
Mediocre 2.0
Pros: Close to our meeting location
Cons: Dated facility, asked for a high floor room, was told thy only had 2nd floor available. Breakfast was cold (cold tea, cold eggs, cold toast)
Okay 5.2
Poor 1.0
Pros: Nothing at all
Cons: I did not like the fact that there was no pool on site the pool had green water in it that made me sick. There was no restaurant no coffee no gym no computer station parking was horrible I would not recommend going there the owner let the pool green I
Excellent 8.0
Pros: Hotel and staff was fine but was expecting the pool to be open and restaurant ¿¿
Cons: Pool and restaurant closed no room services plus we had to pay for parking
Okay 5.0
Pros: Location
Cons: Price for mediocre room
Mediocre 2.0
Pros: Location
Cons: They charged for parking and charge for electric vehicles to plug in. Don¿t serve breakfast not even a coffee. No exhaust in the bathroom. Iced machine are broken 5 and 6 floors that I went.
Mediocre 2.0
Pros: Leaving
Cons: They charge an extra $19 to park, and quote an extra $30 in their internal room rates. The pool was closed (after county re-opening), and the staff was unhelpful in extending a weekday stay - I left for another property & company.
Poor 1.0
Pros: Not much
Cons: Yes. When I got there they required a $100 deposit in addition to the price I was given. I do not recall seeing anything about a deposit. No microwave and they even charge you for water!
Mediocre 3.0
Pros: Location only
Cons: Roach in bathroom and TV remote was filthy.
Poor 1.0
Cons: Overcharged for deposit and parking. Walked in to a filthy old room with wall paper hanging off, the mirror was filthy with Cheeto puff hand prints. No room service including housekeeping needs. The DOOR HANDLE CAME RIGHT OFF and staff laughed
Mediocre 3.0
Pros: Location.
Cons: The staff was not friendly to the elders.
Mediocre 2.0
Cons: The carpet wasnt vaccumed there was stains on our sheets
Okay 4.8
Poor 1.0
Cons: I was extremely disappointed. The sofa in the room was not only old but with ugly greasy spots. Icemaker on the floor not working.
Good 6.0
Pros: Location
Cons: No real attempt at service and $20 daily charge for parking when occupancy was very low.
Excellent 10.0
Pros: Friendly staff beautiful hotel
Cons: No
Mediocre 2.0
Pros: The central location was important.
Cons: Thy wouldn¿t deliver sheets, towels, soap and shampoo. I can understand why they don¿t change the sheets, but at least they can deliver everything to the room.
Mediocre 3.0
Pros: Bath products.
Cons: Very dated, dirty and cramped. Shower floods the bathroom, sheets and towels were dirty, wallpaper peeling off, very minimal accommodations. They had one trailer size microwave that the whole hotel uses and it has the wrong table Turner and just wobbles.
Excellent 10.0
Pros: The employees are fantastic. Hotel is clean. The stay is always enjoyable.
Cons: Well, no pool or food but it isn't the HILTONS fault. It is ridiculous Governor Newsome fault.
Okay 4.0
Pros: The location.
Cons: My lights were burnt out. Room appeared unkept with chipped paint and dirty corners of the room. The refrigerator didn¿t work. Horrible.
Mediocre 3.0
Pros: Not clean, the drain was clogged and slow, the heater was terrible.
Okay 5.7
Cons: No coffee, tea, or microwave in room, paying for parking not appropriate in a shopping mall setting
Good 7.0
Cons: Would have thought the Room would have been clean daily with all the amenities being closed it's sad we had to pay for parking Daily. No microwave in the Room
Good 7.0
Pros: The staff was polite but not at all welcoming or friendly. I was there for almost two weeks and no one spoke to me other than answer my questions.
Excellent 8.0
Cons: Unaware that parking was 19.00 a day. Clerk was rude and could careless of listening to my concerns. No pool room service due to covid 19. No extra discount and hair on bathroom floor.
Mediocre 3.0
Pros: The staff were very polite and friendly.
Cons: The room was NOT nearly as clean as it should’ve been. ESPECIALLY DURING CORONA! housekeeping should’ve had PLENTY of time to go through and clean ALL of the rooms thoroughly. COBWEBS, LIGHT BULBS OUT, SMELLED OF WET POTATOES, AND TUB DRAIN
Excellent 8.0
Pros: The staff is always friendly. The rooms are clean
Cons: Uugghhh...can we please get access to microwaves... i had some food that i needed to warm up and was a little disappointed that ibwasnt abke to heat it up.
Okay 5.0
Pros: Friendly Front Desk Staff
Cons: Room not really clean. Had biting bugs in room. Cleaners not friendly. Refused to provide a garbage can. Hotel on whole needs updating. Furnishing are old and bed lumpy. Need painting all round property.
Excellent 8.0
Pros: Location
Excellent 10.0
Pros: the gal at the front desk is amazing!
Excellent 10.0
Pros: The manager was extremely nice and helpful.
Cons: The graveyard staff were not friendly. Even threatened to tow my car cause it broke down. There was no work being done on it and i was still a guest at hotel.it was uncalled for and i meant to speak to manager but did not.
Poor 1.0
Pros: I will never stay here again. Customer service is the worst I have ever experienced.
Poor 1.0
Pros: The cleanliness of the hotel & the room! The staff at Plate & Vine are amazing! And the room and the views are beautiful!
Cons: the last time I left my wallet they said house keeping cleaning the room already but when I went up to look I found it under the bed . I just stayed and left a few things and housekeeping although cleaned the room, have no reports of any found items
Mediocre 2.0
Pros: great beds
Cons: Very loud rap music/ party next door until 2am.
Excellent 8.0
Pros: Location off 680
Cons: no
Poor 1.0
Pros: Location and brand name
Cons: Woke up in AM and got in shower. Noticed a huge clump of black hair on the shower floor. From there the hair left a trail up the accessible seat and covered the wall of the shower. Stuck to the wall were clumps of long, black, hair. It was so disgusting.
Good 6.0
Pros: Close to fwy
Cons: Staff was rude. Food was horrible. Hotel was not as expected.
Okay 4.0
Pros: I liked that they had a pool
Cons: I was not happy with my room. There was someone's hair in the bed and on the pillow almost like they never even changed the sheets from the previous person who stayed there. I just saw that the restaurant was shut down due to cockroach infestation too.
Good 7.0
Pros: Good location.
Cons: Pool was not heated as advertised.
Good 6.0
Pros: Professional staff, shopping, food stores nearby.
Cons: I was bitten up and must have been spiders or dust mites, visible bites all over my arms and torso.
Good 6.0
Pros: Staff was friendly and accommodating.
Cons: Hilton nickeled and dimed you. Everything cost money. The charge that really angered me was the $19/day parking fee. The hotel is in Concord - not San Francisco. Charging for parking is absurd!! Also, I was disappointed in the hospitality. I would at least think there would be coffee offered to guests in the hotel lobby in the morning. But there wasn’t. The coffee in the room was mediocre. Overall very disappointed.
Okay 4.0
Pros: The valet staff
Cons: Walls are thin had two issues with noisy people and someone playing their music really loud.
Good 7.0
Pros: Beds were very comfortable and quiet.
Cons: Shower pressure was REALLY low and water would go from hot to cold. Parking was outside and cost 19 dollars a day for self park. Remote for TV had dried food or something brown.
Okay 5.0
Pros: The location was great because it was centered around every place I needed to go.
Cons: I found clipped nails in my room when I first checked in and also dirty drinkibg glasses but the staff was kind enough to give me a new room.
Okay 5.0
Pros: cleanliness and location for our purposes
Cons: towels not replaced daily, coffee for in room coffee not provided daily.
Good 7.0
Pros: nice staff
Cons: the parking charge sucks.. but they can i guess
Poor 1.0
Pros: This was my worst hotel experience, ever.
Okay 4.0
Cons: The parking needs to pay $19 per day!
Good 7.0
Cons: Did not care for the fact that in such an area that is so wide open they charged for parking. That should come as a courtesy.
Poor 1.0
Pros: nothing
Cons: everything
Excellent 10.0
Pros: I arrived at 2ish, was really hungry, and went straight to grab a drink and bite from the restaurant. It was nice to know it was open. After such a long drive, was not in the mood to get back into my car after checking in to go look for an outside restaurant. And especially, the room was ready didn't have to wait til 3pm. Thank you
Cons: 2 things I didn't like.... 1. Once I got into the room wanted to relax before heading out to a business dinner. I believe there was a basketball tournament. I can hear the kids out in the hallway being loud. 2. I think your prices at the restaurant are a little too pricey.
Okay 5.0
Pros: The staff were terrific, even though they had to work on Christmas eve! Location is convenient for our needs. Normally I would recommend this hotel - but not until the heating & water issues are resolved.
Cons: We had problems with both the heating and hot water (none) in our room. The hotel was aware that there were on-going problems with both, yet we were not advised in advance. Had we known we would have stayed elsewhere for this particular trip.
Poor 1.0
Pros: Nothing.
Cons: Everything.
Excellent 10.0
Pros: Pros : Animal friendly while still being upscale they provide water and food bola and a pet bed Breakfast in bed Super accommodating Very friendly staff Pool and jacuzzi
Cons: mini fridge didn't work so well (we brought a cooler though) No air circulation in rooms. VERY STAGNANT. But it's a hotel so I didn't really expect to be able to open windows or anything, just a general pet peeve of mine
Good 7.0
Pros: The Hilton brand. Location.
Cons: Dont see how check in staff send us to a recently used room. When our keys don't work, she over ride it with a new key cards and send us back to the same room which is okay. Why wasn't this room blocked due to previous occupant used it and switched room.
Excellent 8.2
Pros: The room was nice and clean.
Cons: Staff was a little rude, and didn't really want to help us out. Also the additional $50 a night for insurance no one told us about. And they charge you $18 a night for parking whether you park there or not. The food wasn't the best, I've had better food at a complimentary breakfast buffet. Definitely not $17 worth. The people in the room next to us were smoking weed and the entire hallway reeked. For what you pay, I expected more from Hilton.
Excellent 10.0
Pros: Everything apart from parking
Cons: $18 to park is kinda ridiculous when your already a paying guest staying at their hotel. Basically s back handed way to make their room rates look cheaper. They reduce the room rate by 20 bucks and then add a $20 parking fee.....
Excellent 10.0
Pros: We wound up here by accident--my mom was very ill and having emergency surgery, our train was delayed...I am disabled, in a wheelchair, was exhausted and traveling with my even more exhausted 7 year-old. We arrived to the friendliest, most patient staff ever...there was no rushing us and they simply helped us get to our room and rest. They were courteous and genuinely helpful at a time when my tank was well beyond empty. It was a wonderful place to recharge during a very difficult time! Very high marks to the staff!!! The rooms were also immaculate and extremely comfortable.
Mediocre 2.0
Pros: Nothing
Cons: I do not plan to use Hilton if I can avoid it in the future.
Excellent 8.0
Pros: the rooms are nice
Cons: that the parking cost $15.00 per night
Okay 4.0
Cons: We reserved a king room; we were given two doubles... "All sold out."
Okay 4.6
Pros: Beautiful view from the 10th story of the Oakland hills
Cons: First night we arrived to an open bottle of almost empty wine in the warm fridge which caused the room and fridge a near permanent odor. The a/c durino our stay seemed to only work 70% of the time. 2nd day the shower was draining so slow that the water reached your calves and it took to days to be fixed. The door to the bath room was near to falling off its hinges. The fact it cost more than the much better crown plaza hotel and paying 15$ to self park. I wouldn't recommend this hotel, I'd suggest the crown plaza down the street.
Hilton Concord - Concord
Rated #6
7.5
Good 7.5
Based on 659 reviews
Details
Reviews
C$ 231

Cleanliness
7.6
Comfort
7.7
Location
7.6
Services
7.6
Staff
8.3
Overall 7.4 Good
Based on 149 reviews
Cleanliness
7.6
Comfort
7.7
Location
7.6
Services
7.6
Staff
8.3
Cleanliness
7.4
Comfort
7.8
Location
7.4
Services
7.5
Staff
8.2
Cleanliness
7.9
Comfort
8.0
Location
7.8
Services
8.0
Staff
8.2
Cleanliness
7.3
Comfort
7.5
Location
7.8
Services
7.5
Staff
8.7
Cleanliness
7.4
Comfort
7.6
Location
7.3
Services
7.2
Staff
8.4
Cleanliness
7.7
Comfort
7.8
Location
7.6
Services
7.6
Staff
8.5

Excellent 9.0
Pros: Great location and good value
Excellent 10.0
Pros: The manager was extremely kind, attentive, and he gave me a discount on my room when I was willing to change the #of beds In my room so he could accommodate a single mom with several kids. He clearly goes above and beyond for all customers.
Cons: I couldn't get the shower to work.
Excellent 9.0
Pros: I liked that they allowed pets. Also liked the specific spot for the dog to potty at with poop bags and a garbage can and a lawn. Nice. Also, the vending machine ate my money and the manager compensated for it.
Cons: Found a hair in my bed that wasn’t mine.
Excellent 9.0
Pros: Nice place
Poor 1.0
Cons: Staff was very rude. Wouldn't give me my parking pass.
Excellent 9.0
Pros: Service
Cons: Love this place
Excellent 9.0
Pros: Large room, convenient locstion
Studio 6 Concord, CA - Concord
Rated #7
7.4
Good 7.4
Based on 149 reviews
Details
Reviews
C$ 169

Cleanliness
7.7
Comfort
7.6
Facilities
5.0
Location
8.1
Overall
5.0
Overall 7.1 Good
Based on 830 reviews
Cleanliness
7.7
Comfort
7.6
Facilities
5.0
Location
8.1
Overall
5.0
Cleanliness
8.0
Comfort
7.0
Facilities
5.0
Location
8.0
Overall
4.0
Cleanliness
7.4
Comfort
7.6
Location
7.9
Services
6.9
Staff
8.2
Cleanliness
5.0
Comfort
4.0
Facilities
5.0
Location
6.0
Overall
3.0
Cleanliness
5.5
Comfort
5.3
Facilities
4.6
Location
7.0
Overall
5.5
Cleanliness
7.8
Comfort
7.8
Location
8.3
Services
7.5
Staff
8.3
Cleanliness
8.0
Comfort
8.1
Facilities
8.0
Location
8.2
Overall
10.0
Cleanliness
7.6
Comfort
7.5
Facilities
4.8
Location
7.9
Overall
4.8
Cleanliness
7.4
Comfort
7.4
Location
7.8
Services
7.0
Staff
8.0

Okay 5.0
Pros: I take a black light with me to look for evidence of bedbugs. There were none. I Also looked for cleanliness on the counters, sink, toilet and bathtub. It was all spotless. Although the carpet had stains, it was also clean. I felt comfortable walking barefoot in my room. I left the housekeepers a nice tip.
Cons: When I was checking in, the man at the front desk acted like it was a joke when I told him that I had paid to upgrade my room to one overlooking the pool (which was suggested by and done through booking.com), and he acted like it was a joke, shaking his head and saying no no no. So, I didn't get the upgrade I paid for. Then he neither told me about nor offered the option to purchase the breakfasts available each morning. I didn't need it, but that isn't the point, and the only reason I knew he should have said something was because it was noted in my bookings.com reservation confirmation. Unacceptable as far as I'm concerned. Also, when a disturbance happened near my room, I couldn't reach the front desk because the button on the phonedidn't work and when I called the main number, I couldn't get through to them. Did they give me the crappiest room because I didn't book through them and got a discount? I feel as though that's happened before to me so I really wonder.
Excellent 8.0
Cons: No breakfast other than prepackaged sandwich
Good 6.0
Pros: Large room with great view. Staff were great and responded quickly to our needs
Cons: Bathroom and furniture could use updating. Pool closed because Hotel is understaffed.
Excellent 8.0
Pros: Changed of ownership, employee's moral were low. They only do things minimum n not helpful to guests. Pool was closed, no one give the answer why.
Cons: It was a better place 2 yrs ago. Showed some ryn down
Mediocre 3.0
Pros: The bed was comfortable and we were able to get towels.
Cons: No housekeeping, I asked several times and I only got housekeeping twice in 5 days because the hotel was short staffed. Some of the front desk people were okay as far as customer service goes and on the sides and back of the hotel there was a lot of loitering; adults and small children running throughout the hotel without shoes. Appeared to be lots of drug addicts and homeless people.
Good 6.0
Pros: Again, i was kind of greeted by Mariah. She again seemed like she didn’t want to be there. Was just short and rude with her response. Maybe night shift isnt for her
Excellent 10.0
Pros: Nothing
Cons: Nothing
Mediocre 3.0
Pros: Bed was comfortable was close to amusement park
Cons: Walls dirty shower broken ice machine broken dirty coffee pot keys didn’t work properly carpet dirty
Excellent 10.0
Pros: Comfortable beds
Cons: N/A
Poor 1.0
Pros: Nothing.
Cons: Room was wrong and missing a bed. Under staffed. Dirty. It was a 1 star motel. Didn't have a blanket for the cot we had to get since they wouldn't fix the room due to no staff to clean the room we ordered. Manager was no help and worthless. Worse stay.
Poor 1.0
Pros: Friendly staff
Cons: It is not a 3 star hotel. It¿s not even a hotel. Dirty. Noisy.
Excellent 10.0
Pros: staff, location.
Poor 1.0
Pros: Nothing
Cons: ¿¿
Excellent 9.0
Pros: Friendly staff
Cons: Room smelt like cigarette smoke yet it is a no smoking property
Okay 4.0
Pros: The bed I slept in was very comfortable.
Cons: I didn¿t like other tenants who were on drugs, smoking marijuana and making my stay feel unsafe. The WiFi didn¿t work, called the front desk and not much help. I was disappointed because I stayed here before and had a great stay.
Excellent 10.0
Pros: staff, area
Cons: carpet
Mediocre 2.0
Pros: The breakfast was good, with good coffee. Bed was clean and comfortable.
Cons: Very old hotel, it even had popcorn ceilings. The heater was old and sounded like a generator. We asked for more covers so we could leave it off, but there was no housekeeping service at night. You could hear airplanes, flying in and out from the airport
Good 7.0
Pros: Comfortable beds, spacious rooms, large windows for natural lighting
Cons: Rooms smelled when we came in and there are no fans in the bathroom
Excellent 10.0
Pros: The room was clean, the staff is pleasant, the breakfast is good. No complaints here.
Cons: I liked everything!
Excellent 10.0
Pros: The staff was great! Hotel employee at the front desk was helpful, allowed me to look at different rooms before selecting where to stay. Housekeeping were on top of cleaning my room. And the staff of complimentary breakfast were so friendly. Hotel is grea
Cons: There is nothing I dislike about this hotel.
Excellent 9.0
Pros: friendly staff, location.
Poor 1.0
Pros: I like nothing all their services were just too poor, all the 23 of us that lodge last weekend had one complaint or the other.
Cons: Everything, especially their services.
Poor 1.0
Pros:  
Cons:  
Excellent 9.0
Pros: For the money it was a lot better then I expected. I enjoyed my  stay very much. It was very clean and the staff courteous.  Shout out for hotel employee and the supervisor of  housecleaning 
Okay 5.0
Pros: The location (proximity to the freeway) was convenient
Cons: The room was lacking decent amenities, and the carpet was stained
Excellent 10.0
Pros: Staff at front desk. Very customer oriented, kept a smile on her face and she provided a room that met my accessibility needs. I reserved online at the last minute. I’m mobility impaired.
Good 7.0
Pros: Location. Walking into the hotel is beautiful. Lobby is gorgeous. Has restaurant inside hotel and also nice pool area if it was open.
Cons: Rooms do not reflect this gorgeous initial pattern. Was a serious hike to get to ice machine. A lot of foot traffic next to my room window, lots of noise. Shower head was clogged/broken and had no pressure.
Good 7.0
Pros: I liked the location because it was 4 minutes from where I was going & it was right off the freeway. The breakfast was ok. They only had sausage & I'm a bacon person.
Cons: I didn't like that when we arrived 45 mins early after a 6 hr drive, there was no restroom for us to use. We had to drive 8 mins away to use the restroom at Safeway.
Good 7.0
Pros: The location!
Cons: Need to be updated. Its needs a face left. Outdated rooms but really nice lobby and other public areas.
Okay 4.0
Cons: Room only partially cleaned, dirty glasses and cups left on counter. No clean glasses or cups. Tub in poor repair. Poor quality shower.
Good 7.0
Pros: Location and cleanliness
Cons: During the COVID-19 pandemic none of the staff had masks on as required in the state of California on the day I checked in. The lady at the front desk said that she forgot hers at home. Same with breakfast service No gloves
Poor 1.0
Cons: I need a refund they wouldnt let me in because I Lost my ID I had a picture on my phone of it and my credit cards It was 4 in the morning and I 'was' going to check in and out only 2 hours to sleep before work
Good 7.0
Pros: The hotel was fine. It was affordable. The breakfast was good. The hotel felt safe. The staff were nice.
Cons: The layout of the hotel was not great. I met another guest who was also having trouble getting to the right area. Also, the elevators were not good. They were old and made a lot of noise.
Good 7.6
Poor 1.0
Pros: The lobby, bar and breakfast area. Also the secured 2nd floors.
Cons: Not clean room in 219. It smells like men's cheap cologne, very strong. Everything looks either dusty or dirty. Very unpleasant place to sleep.
Mediocre 2.0
Pros: The staff
Cons: The room that was going to give me it was out in the old building , I asked them to change it to the other side
Okay 5.0
Pros: breakfast is very decent for 2 star hotel, however it's the same every day
Cons: room service, sometimes they forget to clean your room and it's too late to remind them if you return to hotel at late hour
Mediocre 3.0
Pros: the best thing about this hotel is the location
Cons: parking is horrible, the rooms are dingy, the staff never looks happy, if it was not so cheap this time around i would not had stayed here
Mediocre 3.0
Pros: Clarion is location and price. That's it. Exceeds no other expectation.
Cons: GD housekeeping. Start pushing their carts around at 6AM. So loud. Aggressively knocking. Terrible.
Okay 5.0
Pros:  
Cons:  
Okay 4.5
Pros: Location
Poor 1.0
Pros: Location
Cons: Not clean- table, carpet, tv cabinet. Rust in tub. Lobby entrance carpet extremely dirty! No air on,95 degrees! Driveway was extremely dirty and sticky.
Good 6.0
Pros: The pool was nice n clean,, and the fact that has a fitness center
Cons: At first they gave me a room that hadn't been cleaned, but then they upgraded to the tower,, ( bigger rooms, 2 queens which i needed
Okay 4.0
Pros: It's clean
Cons: It's clean.
Good 7.0
Pros: The room was quite and very clean.
Cons: The door was had to get in room I had to use my foot to push in the door. To get in and out.
Mediocre 3.0
Pros: Price.
Cons: Employee's at front desk need to work on their "hospitality" skill. Housekeeping needs a new a check-off list to make sure they do not forget to get your room cleaned.
Good 6.0
Pros: Convenient. The bed was very comfortable. The air conditioner worked well.
Cons: Smelled old and of smoke! Carpet was SO dirty!! No water pressure in the shower. The TV was very small.
Poor 1.0
Cons: Housekeeping entered room without permission with the privacy plaque on the door. Called me in the middle of my work day told me I needed to switch rooms because they had booked my room had to leave work to find that they had illegally entered my room
Okay 5.0
Pros: There were a couple things: breakfast and the very comfortable bed, pillows, sheets and down blanket. The breakfast items were house made so it was like having a homemade breakfast rather than restaurant food. The oatmeal in particular was awesome.
Cons: The housekeepers keep knocking early after we told them we will check out later Once is enough.
Good 7.0
Pros: Staff was extremely friendly and helpful.
Cons: The shower was my least favorite. The showerhead did not have good pressure and was just a stream of water
Okay 4.0
Cons: Stained carpets, dumpy room.
Poor 1.0
Pros: Nothing
Cons: Put me in a noisy room. Internet was down moved me then the staff was really rude about my request to move. They over charged me 187 then I called to get a refund, then they tried to charge 705 to my card. horrible and lousy
Mediocre 3.1
Pros: Drove up to parking lot and knew my car was not safe there, ghetto people just hanging outside rooms.
Cons: ??
Mediocre 2.0
Pros: The person at my check in was so nice n very polite .
Cons: Yes i asked for some towels .. i asked the housekeeper for some towels n never showed with them :. I called the lobby and i asked for the towels n they didn't send no one .
Okay 4.0
Pros: Location,
Cons: Did not clean my room, ran out food every morning
Mediocre 2.0
Pros: Location. Otherwise, I would not recommend this property.
Cons: Feels and looks old, the rooms are marginally clean. Our bathroom vanity had old stains all over the cabinet and the toilet seat had experienced some sort of chemical burn. The floors creak and are uneven. The property is very run down.
Okay 4.0
Pros: Location was pretty good. The staff really wanted to help in what is clearly an old, run down hotel.
Cons: There was just too much working against it in my book. No TV remote control in my room, the iron barely got hot. I was on the 2nd floor and the elevator frequently took me up to the 6th floor. My key card stopped working. The place needs lots of work.
Mediocre 3.4
Pros: Absolutely nothing
Cons: Everything
Good 6.2
Pros: Friendly staff.
Cons: Uncomfortable bed.
Okay 4.8
Pros: It was overall good
Cons: I had not one but three bad run ins with Maria. She was just rude and made us feel like we were a bother. We had a question about the rewards program and she said she would have the other lady at the desk help us later what that doesn't make since your not doing anything, so we just left we didn't even stay the last two days at the hotel. Oh the house keeper was awesome
Good 6.0
Pros: Staff tried their best. They were competent working with what they had.
Cons: Horrible Internet
Good 6.8
Pros: The beds were comfortable and linens were clean as well as the facilities.
Cons: However the swimming pool was out of commission for some unknown reason, in spite of it looking quite inviting, but it was closed. The plumbing needs attention, lines were reversed and no drain plug for the sink.
Good 6.2
Pros: Beds were super comfy.
Cons: Employees overall weren't very friendly. The guy who checked me in at 1 am was friendly. Others when I went to the desk to ask a question they didn't look up and greet me unless I started speaking to them. I work in the hospitality industry and this is not the way to treat guests who you want to return or give good reviews.
Mediocre 2.2
Pros: Filthy, old, worn out and run down!!
Good 7.0
Pros: Good location, good price
Cons: Parties going on each night at the hotel. Loud music, I mean really loud. Police came to take away one party attender. Didn't feel that safe even though security was on site.
Clarion Hotel Concord Walnut Creek - Concord
Rated #8
7.1
Good 7.1
Based on 830 reviews
Details
Reviews
C$ 200

Cleanliness
7.9
Comfort
7.2
Facilities
2.0
Location
7.5
Overall
6.0
Overall 7.2 Good
Based on 148 reviews
Cleanliness
7.9
Comfort
7.2
Facilities
2.0
Location
7.5
Overall
6.0
Cleanliness
7.7
Comfort
7.0
Location
7.0
Services
6.9
Staff
7.6
Cleanliness
7.9
Comfort
7.3
Location
7.8
Services
7.0
Staff
7.7
Cleanliness
8.6
Comfort
7.8
Location
8.1
Services
7.5
Staff
8.6
Cleanliness
7.7
Comfort
7.2
Facilities
2.0
Location
7.4
Overall
6.0
Cleanliness
8.1
Comfort
7.3
Location
7.8
Services
6.8
Staff
7.1

Excellent 10.0
Pros: The breakfast could of been better but it's ok
Cons: Wasn't a kitchenette
Excellent 8.0
Pros: The room was clean. No smoke smell like other motels.
Cons: There should have been more towels in the bathroom setting as when I booked the room I stated there were 4 of us
Okay 5.0
Cons: The area is a little scary. Plus when I couldnt find a parking spot.
Poor 1.0
Pros: The room had a large TV.
Cons: Where do I start. There was a dingy RV full of transients in the corner of the parking lot. Room smelled like an ashtray, though I paid for non-smoking. Stains on ALL of the sheets (both beds). Stains on bathing towels. It's a nightmare.
Excellent 8.0
Pros: 😁
Cons: Hot!🔥
Okay 4.5
Cons: there is NO frig, microwave, coffee pot, shampoo and the rooms are VERY small
Excellent 10.0
Pros: Clean and comfortable accommodations. Staff was excellent. We left an item in the room after we left and they went and searched and then allowed us to go back in and look for the item. Very accommodating.
Excellent 8.0
Pros: Convenient, clean affordable. Walking distance to food establishments.
Cons: No. It met my needs and expectations.
Okay 5.0
Pros: It was close to my destination.
Cons: I did not like the feeling I had outside, in the surrounding area. Not a safe feeling
Motel 6 Concord, CA - Concord
Rated #9
7.2
Good 7.2
Based on 148 reviews
Details
Reviews
C$ 141

Cleanliness
7.3
Comfort
7.6
Facilities
7.5
Location
8.0
Overall
7.3
Overall 7.1 Good
Based on 1,074 reviews
Cleanliness
7.3
Comfort
7.6
Facilities
7.5
Location
8.0
Overall
7.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.9
Comfort
9.0
Facilities
6.9
Location
6.9
Overall
6.9
Cleanliness
7.1
Comfort
7.4
Location
7.9
Services
6.8
Staff
7.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
8.0
Cleanliness
7.3
Comfort
8.4
Facilities
7.6
Location
8.6
Overall
7.3
Cleanliness
7.3
Comfort
7.7
Location
8.1
Services
7.0
Staff
7.7
Cleanliness
7.7
Comfort
7.8
Facilities
4.0
Location
8.0
Overall
6.0
Cleanliness
7.5
Comfort
7.7
Facilities
7.3
Location
7.9
Overall
7.2
Cleanliness
7.5
Comfort
7.8
Location
8.1
Services
7.2
Staff
8.1

Okay 4.0
Pros: Room were decent, close to town.
Cons: The bar and restaurant were closed the whole time. The pool and hot were constantly full of one group of people. Couldn't use it. Also had to pay for parking. The room wasn't discounted or anything. Those 3 things(pool bar and restaurant) Is why i booked that hotel. Not a happy camper 400.00 for 2 nights and there wasn't any amenities.
Okay 5.0
Pros: We liked the Manager Chris. He was very nice.
Cons: Not kept up because waiting for remodel. Pool and jacuzzi had many adults drinking alcohol with glass bottles. Not family Friendly. Bed uncomfortable.
Poor 1.0
Pros: Was given a handicap room. Anyone over 5 ft had to use a hand shower. Water runs every where, not even an extra floor mat. Huge crack in the bathroom floor. Security doors left open going into hotel for each room Bar and Restaurant closed.
Cons: Was given a handicap room. Anyone over 5 ft had to use a hand shower. Water runs every where, not even an extra floor mat. Huge crack in the bathroom floor. Security doors left open going into hotel for each room Bar and Restaurant closed.
Mediocre 3.0
Pros: No breakfast. No room cleaning. No towels except those we went and picked up ourselves in 5 nights..charged more per night than booking had indicated.
Excellent 8.0
Pros: Very clean and top notch quality of furnishings.
Cons: Look dated
Excellent 9.0
Pros: Friendly staff, good location, quiet and comfortable.
Cons: Paying for parking should be free for guest. No parking for visitors. You can't buy beer or wine at reception area. Due to unforeseen issues I'm sure but the bar/resturant is still closed. This should be communicated on their website.
Excellent 9.0
Pros: Upon arrival I was met at the front desk by Shayla and she had a hug smile and was amazing. Very professional and welcoming made me feel at home, she is a super star.
Okay 5.9
Excellent 8.0
Pros: Appearance and helpful staff.
Cons: Unexpected $16 charge for parking. Bathroom was small for a top rated hotel.
Excellent 9.2
Good 6.0
Excellent 10.0
Pros: Beds, and overall room
Cons: No
Mediocre 3.0
Pros: Nothing worst hotel I have stayed at in a long time
Cons: This hotel has gone ghetto I stayed here a couple years ago and it was great this time it's ghetto call girls walking around doors slaming all night long I will never come to this hotel again
Okay 4.0
Pros: Next to airport. It¿s fun watching planes take off and land.
Cons: $15 parking fee per spot, not per vehicle. They tried charging $60 for parking because I had a small trailer and would need to park across 4 spots. Because of pandemic, there were only 3 vehicles in the lot. They still charged. No wonder it was empty.
Poor 1.0
Pros: Nothing
Cons: No hot water in 3 rms. Filthy, moved 4 times. told they would give first night free - lie. Carpet-grease stains, drapes- hems torn, holes in drapes. Would have left if not for booking a 4 night stay. no refund.
Poor 1.0
Pros: The plant lobby.
Cons: Lots of loud, cursing, people slamming doors late at night. Often. Very thin walls. Not much sleep, hence the 1/10 over all.
Excellent 8.0
Pros: The outside landscaping looks excellent but when you walk inside of your hotel room it looks like a 1950s hotel room with the old furniture so you need to get some updated furniture in the rooms to match the outside because you’re giving customers
Cons: That you’re giving customers the wrong impression of how the hotel room actually looks until you walk inside
Excellent 10.0
Pros: Great older hotel. There is a restaurant and pool inside the atrium that were closed due to coronavirus. Nice location, close to everything you would need. There is available washers and dryers.aff was friendly. Would use hotel again.
Cons: Actually I can’t think of anything that was annoying.
Excellent 9.0
Cons: $15 parking
Excellent 10.0
Pros: The Ambiance of the hotel itself. The room was also elegant and the bed was extremely comfortable.
Cons: No
Okay 4.0
Pros: Location
Cons: Customers loud, fighting and disturbing. Housekeeping did not leave extra supplies or coffee for my 4 nights!
Poor 1.0
Pros: Cleanness
Cons: The maiden we loud and started at 7:30 am and were loud talking each other from Across the hall we had to tell them that they were being very loud and they ignored us didn’t even look at us and kept on talking also they try to walk into a room
Good 7.0
Pros: Clean room. Amenities once opened from covid restrictions.
Cons: You have to pay for parking if you stay here. I've never paid for parking and have stayed here several times but the concierge girl told me I had to pay this time. She even argued with me about it. She could see I've never paid for parking before.
Mediocre 3.0
Pros: The location was great. The engineer that came to fix our refrigerator was terrific.
Cons: The Hotel is misrepresented on the web site...actually the hotel is very dated. Also there were beggars in the parking lot.
Good 7.0
Pros: Location, staff, room.
Cons: The carpeting is in very bad condition in the walkways to the room. They are a trip hazard with the buckling of the carpet. Been that way for a long time.....
Okay 4.0
Pros: Room, staff, interior decor all very good.
Cons: They closed the whole middle area of the hotel for many hours on Sunday, 1/19. This blocked access to my room from the front. They also had a dj there blasting music very loudly a few feet from my room, making relaxing and leisure time very interrupted.
Excellent 10.0
Pros: I was simply looking for a clean quiet place to stay following surgery. It was a absolutely heavenly to be somewhere that nice. The staff was very helpful as well. Thanks so much!
Excellent 10.0
Pros: Very comfortable and convenient.
Excellent 10.0
Pros: Gorgeous courtyard
Excellent 9.0
Pros: Very helpful staff
Okay 5.0
Cons: It was filthy the hallway carpet was disgusting and the interior of the hotel needs a major cleaning it's 45 years old and has never been remodeled
Okay 4.0
Pros: They charge $16.00 a day for parking and it’s signs up around street parking that say no parking from midnight to 5:00 am. The hotel ran out of towels I didn’t have any toiletries or towels from around 10:00 am until around 9 pm.
Cons: Parking charge that was not advertised!
Mediocre 2.0
Pros: nothing
Cons: the hotel was run down and the heater in the room didn't work and there was no blankets
Okay 5.0
Cons: The hotel is in need of general updating and maintenance. The hallway carpets are significantly stained and, in many places, have been stretched out of shape causing buckling.
Okay 5.6
Okay 4.0
Pros: The best part is the location. Size of the hotel is great, but outdated.
Cons: Restrooms are outdated. Tv remote and all were not at all the best, didnt work. A/C needs to be better for me to stay on personal trip again. No other hotel charges for the parking, this one does, Which before it used to be the charge for valet.
Mediocre 2.0
Pros: Large parking lot. I was pulling a trailer
Cons: Elevator didn't work. Couldn't get water to take shower, staff was not helpful in helping me relocate, didn't answer phone after putting me on hold. I had to make three trips to lobby to get help and resolve problem. They wouldn't even bring a key
Good 7.0
Pros: Great location, good room, kids love the pool and I love the indoor plants.
Cons: Service at the Restaraunt/Bar at anytime other than breakfast was HORRIBLE. I like to get a cocktail at night while the kids are swimming, but the bar tender was too busy talking to serve me BOTH nights. We also had difficulty getting dessert for the kids
Good 6.0
Pros: Staff were friendly.
Cons: The entire hotel was pretty dirty. Looked very dated. My room was dirty, telephone did not work even though I brought told staff 2 times. No toilet paper in bathroom on first night. Carpet was really dirty
Okay 5.0
Pros: The koi fish area was nice.
Cons: Carpets were in poor shape, they buckled in the actual room and hallways. Worn bare threads on a chair. Smoking so near the entrances. No child friendly tv stations.
Okay 5.0
Pros: Location
Cons: Bathrooms are in need of updating and paying for parking is ridiculous
Mediocre 2.0
Pros: There was nothing best that I liked about it
Cons: I did not like they make you pay for parking I did not like strangers knocking on my room door looking for other people and they did not have the room that I paid for
Okay 5.0
Pros: The beds and pillows were comfortable.
Cons: They charge for parking by the hour or $16 a day which is not advertised. The walls are thin, you can hear the cars driving by, other peoples alarms. The shower water faucet is hard to manage and the tv/remote do not work well. There were holes in curtai
Good 6.0
Pros: Fridge micro wave
Cons: Hot tub broken
Good 7.0
Cons: The tv had major problems with getting channels and lousy reception. Walls are thin and could hear conversations above me. Air conditioning/heating system was poor - couldn't adjust the temperature up or down and the fan wouldn't stay on.
Good 6.0
Pros: Our rooms were close to each other.
Cons: The hallways were not vacuumed and the room on the top floor were loud and obnoxious.
Poor 1.0
Pros: THE FOOD WE ORDERED CAME IN A HURRY BUT IT WAS COLD COLD COLD
Cons: The floor was filthy with stains and had a terrible smell. I called the front desk he said he would TRY to find someone to come clean the floor. No one showed up I called the front desk again he said you can check out and he would not charge us. REALLY
Good 7.0
Pros: The entrance and conference rooms and common areas are very nice.
Cons: It is pretty run down for a Crowne Plaza 3.5 star hotel. Carpets in hallways are stained. Rooms and hallways are in serious need of updates. Says Walnut Creek/Concord - this place is in the middle of Concord and charges $16 a night for parking!
Mediocre 3.0
Pros: Close to Concord Pavilion
Cons: Carpets were old and filthy. The hallways and stairwells smelled. The wallpaper and curtains in my room were ripped and stained.
Good 7.0
Pros: Clean, comfortable and convenient to the freeway
Cons: Room safes have been disabled, no iron, no replenishment of coffee for our second morning. Staff neglected to program our key for the parking lot which caused some hassle when we had to get out. They fixed the problem but it was an avoidable frustration.
Poor 1.0
Pros: Staff was rude and not helpful when I checked in & throughout.
Cons: Just about everything.
Mediocre 3.0
Pros: Easy access from freeway. Very friendly professional people working at front desk during check-in
Cons: 1) Rooms smelled musty, 2) Hallway carpet old and matted, 3) parking fee in huge empty lot, 4) no hot water in shower
Poor 1.0
Pros: This was the worst hotel I've ever stayed in. It is NOT a 3 1/2 star. Carpet was so gross and room was not clean. We did not even stay the night
Cons: This was the worst hotel I've ever stayed in. It is NOT a 3 1/2 star. Carpet was so gross and room was not clean. We did not even stay the night
Good 7.0
Cons: Rude staff at front desk
Mediocre 2.0
Pros: the room amenities met my needs. The bed was comfortable.
Cons: Very rude manager. Client before me and myself were unaware of fifty dollar parking fee. They waived his fee,gave him a 2nd visitor parking pass. Refused to waive mine and spent 15 min looking up policies and answering phone.Treated poorly at breakfast.
Mediocre 2.0
Pros: Location
Cons: There were loud arguments in rooms adjacent, and in hallway every night. Walls were paper thin. There is no separation from hotel lobby to rooms - so parties overflowed into hallways every night. The hotel was worse than a college spring break locale.
Mediocre 3.0
Cons: This hotel is in need of maintenance. Sink faucet was loose, drain stopper broken, shower faucet broken, only warm water for the shower, and curtains ripped. We have stayed here many times but won't be coming back.
Poor 1.0
Pros: I can not get a correct invoice!!!!!!!!!!!!!
Cons: I need a correct invoice
Poor 1.0
Pros: Comfortable beds, inviting lobby
Cons: Everything else...stained crusty carpets, sink broken, bathroom door wouldn't close, hot water took 15 minutes to heat up then was unbearable, 2nd floor stunk of urine, bathroom light switch had an electrical short.
Poor 1.0
Pros: Nothing.
Cons: Everything: -front desk refused to check us in because they were "sold out." Yet the hotel had rooms available -bathroom toilet began to over flow without use, causing raw sewage to seep throughout the room
Good 6.0
Pros: Manager's reception Tuesday nights. If you have considerate (quiet) neighbors on both sides and above you, and you don't want to sleep in, this hotel is fine.
Cons: Thin walls and ceilings. Old carpet. Did not get room I requested. Food at the bar is average at best. Housekeeping started knocking on the door at 8:15am.
Excellent 8.0
Pros: Excellent bed, television, cable tv selection, fast and consistent wifi, pool and hot tub. Trader Joes across the street to stock the in room fridge.
Cons: Inexperienced restraunt staff, across the board.
Excellent 9.1
Pros: The room was large, clean, and bed comfy. Just what we wanted. Check in was a breeze, and the indoor pool was lovely.
Cons: There was no blow dryer in the room, just a minor thing. And also no towels are available at the pool so bring some from your room! The biggest problem we had was at around midnight someone jiggled our door handle and tried to come in. I looked out the peep hole and saw a staff member walking around looking confused. our phone has just rung minutes before that happened, waking us both. Also, we had our do not disturb sign up but the maids still knocked and tried to enter early in the morning.
Excellent 9.1
Pros: Location,restaurant and room.
Crowne Plaza Concord/Walnut Creek - Concord
Rated #10
7.1
Good 7.1
Based on 1,074 reviews
Details
Reviews
C$ 187

Cleanliness
7.4
Comfort
7.2
Facilities
5.2
Location
7.9
Overall
5.3
Overall 6.9 Good
Based on 398 reviews
Cleanliness
7.4
Comfort
7.2
Facilities
5.2
Location
7.9
Overall
5.3
Cleanliness
5.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
4.0
Cleanliness
7.3
Comfort
7.0
Location
8.0
Services
6.8
Staff
7.1
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
6.5
Comfort
6.5
Facilities
5.5
Location
7.0
Overall
6.0
Cleanliness
7.3
Comfort
6.9
Location
7.8
Services
6.7
Staff
7.5
Cleanliness
6.4
Comfort
6.3
Location
7.4
Services
5.8
Staff
7.0
Cleanliness
7.6
Comfort
7.4
Facilities
4.0
Location
7.9
Overall
4.6
Cleanliness
7.6
Comfort
7.2
Location
7.8
Services
6.9
Staff
7.8

Excellent 8.0
Pros: Clean,and nice
Cons: no wifi
Excellent 9.0
Pros: Very nice hotel and the price was good. Staff was freindly.
Good 7.0
Pros: Area was fine… Pretty good value.
Cons: No Continental breakfast… the Hotel in general seems a little wore out… no ice machine on the level that we stayed on… The ice machine was on the second floor only.
Excellent 10.0
Pros: Berry good
Cons: Berry good
Poor 1.0
Pros: Nothing .... very uncomfortable
Cons: The way they micro manage us.
Excellent 9.0
Cons: Excellent place. The staff is always very accommodating, courteous, and it's an exceptional value. Most definitely recommend it.
Excellent 8.0
Pros: Bed!
Cons: No complaints
Poor 1.0
Pros: Nothing at all!!!!
Cons: Although the advertisement for the hotel says dog friendly we were denied a room because we had a dog. The dog was also a service animal with documentation. The personal the desk was not very hospitable and refused to accept us at all! Terrible!!!!
Good 7.0
Pros: Very large room.
Cons: No visitors allowed
Excellent 8.0
Pros: The convenient location near my job.
Cons: A staff member tried to direct me over the phone on how to fix a problem with the television. I told him he needed to come an fix it after had just paid him a hundred dollars.
Good 7.0
Pros: Close to my activities.
Cons: Never saw the staff, only at check in and check out.
Poor 1.0
Pros: They wouldnt rent me room due to no chipped credit card ive never had that happen my credit cards i use everywhere
Cons: Didnt like the way they conduct buiz.
Okay 4.8
Pros: It was convenient for us. Room was quiet and clean.
Cons: Front desk staff non-existent except when we rang for them to check in. Then he looked at the mail on the desk before greeting us or getting us registered. Unpleasant demeanor, like we were putting him out by arriving. Towels were like sandpaper. Room spartan. Breakfast not served due to COVID, but nothing offered at all, even prewrapped items. No break on cost either.
Poor 1.0
Pros: Super old and dirty looking rooms
Cons: This hotel is gross
Good 6.0
Pros: I was originally placed in a room which had not been aired out for a while and which the bathroom had a back flow issue. I could tell by the horrendous odor, when I immediately went down to the desk the owner very simply moved me to a different room.
Cons: That she very simply moved me and did not argue or make any remarks was quite impressive. It's because of her actions that I will most likely return
Okay 5.0
Pros: Easy check in, and cost effective
Cons: No problems with my stay.
Excellent 8.0
Pros: Clean, friensly staff.
Poor 1.0
Pros: Dangerous wiring, electrical problems, torn carpets. NOT a king room - we were charged for a king room. NO response from staff nor "management". TERRIBLE
Cons: Did NOT like anything about it YUK
Okay 5.7
Pros: Pillows, the location
Cons: Bugs in the bathroom, people smoking outside the Windows, loud mini fridge right by bed
Okay 5.4
Cons: Okay
Okay 5.4
Pros: Nothing to write home about.
Cons: Careful driving out of premises, right turn only, lots of parked cars...hard to see oncoming traffic. Older facility. Mishmash family owned establishment (Indian owner). Travel Lodge soap, best Western shampoo...whatever can be foraged.
Mediocre 2.0
Cons: Comically bad, especially for the nightly rate. You name it: stained carpets, cigarette burned duvet covers, a soiled desk chair, all from the late 70s/early 80s. It's like they're going out of their way not to update/upgrade their facility and rooms. Compared to the surrounding hotel offerings, this place is twilight zone-ish. Can't imagine anyone returning.
Good 6.3
Pros: Convenient, cheap, and clean
Cons: One of the staff was always on his cell phone.
Pleasant Hill Inn - Pleasant Hill
Rated #11
6.9
Good 6.9
Based on 398 reviews
Details
Reviews
C$ 148

Cleanliness
7.2
Comfort
7.1
Facilities
5.5
Location
7.9
Overall
6.0
Overall 6.9 Good
Based on 488 reviews
Cleanliness
7.2
Comfort
7.1
Facilities
5.5
Location
7.9
Overall
6.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
6.7
Comfort
6.9
Location
7.7
Services
6.5
Staff
6.7
Cleanliness
3.3
Comfort
4.0
Facilities
4.0
Location
5.3
Overall
5.0
Cleanliness
7.5
Comfort
7.2
Location
7.8
Services
7.0
Staff
7.4
Cleanliness
7.2
Comfort
7.2
Location
7.9
Services
6.8
Staff
7.5
Cleanliness
7.4
Comfort
7.4
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
7.4
Comfort
7.2
Location
8.3
Services
7.0
Staff
7.3

Poor 1.0
Pros: Breakfast was good.
Cons: Horrendously rude staff. Would never stay there again or book hotels with you.
Mediocre 3.0
Pros: Didn't have breakfast do to covid it was just grab and go stuff
Cons: They dont take certain credit cards and they dont have change so you have to have 250 for a cash deposit and exactly the amount per night so i had to have exactly 303 then another 250 when i reserved the room with my credit card they took it online but not at the property what a huge inconvenience.
Excellent 8.0
Pros: Everything was good
Cons: Price was high
Good 6.0
Cons: I paid cash and was still charged on my card as well
Good 7.0
Pros: The area in Martinez veey nice but the was not plesent it was and mice i heard in the room
Cons: Its was ok
Mediocre 3.0
Pros: Staff was nice, quickly checked in and out.
Cons: Need better cleaning. Dust on cabinets. Curtains and lamps were stained (Don’t know of what) . Towels are of low quality. But the bad part was the cigarette smell in the room.
Okay 5.0
Pros: Location easy hey access
Cons: No toilet paper pool was dirty
Mediocre 2.0
Pros: It was close to nob hill foods
Cons: The customer service at this hotel is the worst I've ever had in my life. Starting with the manger to the desk person all the way down to the head maid . Awful!!!!!
Good 6.0
Pros: Having a microwave and refrigerator since breakfast was not provided as advertised!
Cons: Key locked me out of my room 3x. I was there for 4nights, did not have breakfast as expected, staff checking in was rude, and odd smells in the hallways. Room was ok. Overpriced for what was advertised!
Okay 5.0
Pros: The channel options and the handicap accessible room
Cons: The spa isn't open
Excellent 10.0
Pros: Wonderful
Cons: No
Excellent 10.0
Pros: Clean, and respectful
Mediocre 3.0
Pros: Location
Cons: Things were falling apart in the rooms and we got blamed for them.
Poor 1.0
Pros: Nothing will never stay at this hotel again.
Cons: Insensitive persons and with bad attitudes.
Good 6.0
Cons: People walking above us Gym not open
Excellent 10.0
Pros: Clean
Cons: No
Poor 1.0
Pros: Not too much to like. The room was clean, the lobby was well kept.
Cons: The hallways smelled like marijuana. There were homeless people in the lobby as well as sitting around in the parking lot. The safety concern I had was for my car as a homeless person was walking around looking inside other parked cars in the lot.
Mediocre 2.0
Pros: Friendly staff
Cons: Room was dirty upon arrival
Okay 4.0
Pros: It could he and should a lot cheaper price to have to pay but it’d the best price to have to pay. Its location is cool to.
Cons: Parking sometimes get to be limited. Due to the extra cars that some groups of guest bring with them. There could be up to 2-3 cars for some room that would be reserved. So if you just so happen to have to go and come back at night you will lose your spot
Okay 4.0
Cons: Never been told by housekeeping that they cannot supply me with more towels. Covid or not it's insane that hotels want to continue to charge top dollar price when they are providing less & less of things due to covid. Should reflect that in pricing.
Excellent 9.0
Pros: The staff was extremely helpful and friendly. We were provided extra pillows and sheets upon request.
Cons: We found a small roach bug crawling in the bathroom. Also, the night we arrived there were cops there talking to a presumably inebriated individual behind the hotel. This was Labor Day weekend, so apparently, even with COVID, people will be foolish.
Poor 1.0
Pros: That I only had to endure it for one night.
Cons: There was a party going on in the parking lot. Cars without handicapped permits parked in handicapped spaces. Cars parked in the red zones behind handicapped spaces. All but one desk person was rude and unhelpful, grunting out answers. Room wasn't bad
Excellent 10.0
Pros: Friendly
Cons: No
Good 7.0
Pros: The location to shopping and the freeway is great.
Cons: The smoke alarm battery in the room had to be replaced. We had to suffer through 1-1/2 hours of incessant beeping before staff put in a new battery.
Excellent 10.0
Pros: Clean room, bathroom and close to store.
Cons: the no breakfast😔😪😪 handicapped and I was furthest from elevator and outside.
Excellent 8.0
Pros: The location the shopping center across the street was perfect. It had many places to eat a big food store and Cvs.The room was big I loved the full kitchen and nice size bathroom.
Cons: it is filthy I had to buy all my own cleaning supplies before unpacking housekeeping is rude takes towels but never returns.I washed my towels didn't even change bedding before I checked in just made the bed.I had a mouse in the kitchen they did nothing
Excellent 10.0
Pros: Everything
Cons: No
Poor 1.0
Cons: There must be tremendous security problems there as they only had one entrance in and out! A real hassle and lots and lots of pot smoke! I would never give this better than a one and a half star
Poor 1.0
Pros: Location
Cons: It was filthy, the staff was rude or just not available. The whole property needs updating
Mediocre 3.0
Pros: Nothing, it's litterally a dump.
Cons: The rooms are dirty, the shower didn't even work , no light bulbs in most of the lamps, and the. TV wouldn't work. A bunch of druggies hanging around outside.
Poor 1.0
Pros: Very little. I didn't even stay here in the end. Incompetence, lacking care & compassion, and poor employee work ethic are enough reasons not to risk further disappointment. My stay at the Hyatt was quite satisfactory, and above/beyond my expectations.
Cons: Desk clerk seemed aloof, not at all personable or customer service savvy. It actually took several chimes just have her come and open the door. Clerk was bubbly and cheerful with previous/simple guest check-in. When unsure of what to do, attitude orsens
Excellent 10.0
Pros: The rooms are nice and clean
Cons: No bedding and how early checkout is
Excellent 10.0
Pros: Room was clean and stocked everyday. Didnt have any contact with desk except checking in.
Cons: Location was good as far as close to stores but people hanging out in parking lot made me uncomfortable. Drinking and smoking.
Okay 5.0
Pros: Location
Cons: Too noisy at night.
Good 7.0
Pros: I liked how quiet it was.
Cons: The pool was closed
Poor 1.0
Pros: Location
Cons: The most filthiest rooms...plural because i had change my room 3 times
Mediocre 3.0
Pros: Shopping center was across the street. Good grocery store and restaurants for takeout.
Cons: My room had a broken cabinet which was supposed to cover the refrigerator and the covering for the air conditioning was broken. Also it was extremely noisy late night when I was trying to sleep.
Okay 4.0
Pros: Across the street from a shopping center
Cons: bugs in room, bed was poorly made, had to wait an hour to get a room, majority of the staff was rude
Poor 1.0
Cons: Super loud! I did not sleep in my two nights there as there was so much noise. Upstairs sounded like their kids were running around all day, water heater noises, creaks and every footage could be heard at all hours of the day. Worst hotel I have ever sta
Mediocre 2.0
Pros: Nice staff
Cons: The rooms were not as good as the pictures. We had ants in one room, gross and there was clear water damage from the ceiling.
Poor 1.0
Cons: These are suppose to be non-smoking rooms. They smell of many years of smoking and the bedspread had cigarette burns in it. A staff member informed me that they became a non-smoking hotel 1 year ago. They haven't done the work to be considered non-smoking
Good 7.0
Cons: There was a lot of maintenance happening while we were there. On a afternoon that we wanted to enjoy relaxing by the pool, they were working on the landscape sprinkler system and we had no where to sit without getting wet. (No apologies by workers/staff.)
Poor 1.0
Pros: Front desk person was nice and the shopping center across the street was very convenient.
Cons: Dirty bedding, trash from prior guests left on floor for days in room, housekeeping did not replenish towels, hung our used wet towels in the shower, paper thin walls, rude housekeeping talking loudly at very early hours, loud if someone staying above you
Good 6.0
Pros: Cheap
Cons: Loud. Staff was not polite. Small cramped room. Dried Dog feces on carpet.
Mediocre 3.0
Cons: The staff needs to realize that the customers experience and services associated with Hotel amenities does not reach fulfillment because a door key and signature at check in.
Good 7.0
Pros: Nice location . Very clean . Good breakfast
Cons: First night Coffee in lobby cold and the check in clerk didn't seem to care. Next Day upon check out, decaf coffee cold . same desk clerk . No counter space in bathroom
Okay 5.0
Pros: Location is good. Close to highway so it is easy to find. Also, can walk to restaurants and stores if you need something.
Good 7.0
Pros: I really appreciated it's location not just in terms of easy to find but also close to shopping.
Cons: I didn't like how small the elevator was and that there was only one elevator for the entire building, including hotel staff.
Okay 5.0
Pros: The staff was courteous and helpful
Cons: The second night I stayed there was a group of people that were very noisy and many were drunk.
Good 6.0
Pros: Helpful friendly staff. location was close to our activities.
Cons: There was a distinct shortage of towels in the room. Had to go to the lobby to get more.
Okay 5.0
Pros: The access to the hotel was easy; parking was plentiful and the staff was efficient.
Cons: My reservation was for a two bed room; however,I was offered a single bed. I was charged higher rate for the room. Additionally, there supposed to be a hot breakfast included in the fare; however, there was no breakfast on Sundays, according to the staff
Okay 5.0
Pros: This hotel's facility is aged. But the staff are friendly and helpful.
Excellent 8.0
Pros: They had complimentary cookies and popcorn at check in. Our room was very spacious and clean.
Cons: On the first try our key card didn't work, then after our key was reprogrammed we were not able to get in, the bathroom door blocked the entry way. The staff was super busy with checking people in and there was no sense of urgency to get us in our room.
Okay 4.0
Pros: Fairly good location.
Cons: 1) Ant infestation in room. 2) Small bathroom sink. No room to put toilet items. 3) Breakfast was terrible. Watery scrambled eggs, cold potatoes, same menu every day. Low quality selections. 4) Asked for quiet location and was put into one of the busiest areas on first floor near employee area, laundry and renovations. They completely ignored the request. 5) Was there over a year ago where they were replacing carpets on 3rd floor. The project was still not completed on all floors. 6) Was able to open a window to get fresh air, but there is no screen installed on the window. 7) Heard a story that a local inspector was threatening to shut them down unless they quickly implemented corrective actions. One gets the impression that the owners are cheap on preventive maintenance and only respond when forced to. The hotel seems busy, and so I speculate that they are making money and could afford renovations on an ongoing basis if they wanted to do them. 8) Very limited selections on TV.
Mediocre 3.4
Cons: No iron in the room, but there was an ironing board. Smelled a bit. Sketchy dudes hanging out in the lobby from 8pm until at least 11:30 when I went to bed. Not sure if they were undercover security or if watching Netflix on their phones from the lobby is better than being in their own rooms.
Excellent 8.5
Pros: friendly staff, very clean and good access to local restaurants
Cons: smoking room, I am surprised there is smoking allowed in a CA hotel?
Good 6.2
Cons: the Saturday day clerk was indifferent to another customer and myself during interactions
Good 6.2
Cons: Poor wifi remote to tv didn't work tv screen kept jumping towels smell
Mediocre 2.0
Pros: Nothing didn't stay after seeing room conditions.
Cons: Stains on the sheets and strong smoke smell made us leave after we saw our room. Building was falling apart. Worst hotel I've ever been to glad I didn't stay the night. Wouldn't recommend.
Best Western John Muir Inn - Martinez
Rated #12
6.9
Good 6.9
Based on 488 reviews
Details
Reviews
C$ 156

Cleanliness
7.2
Comfort
6.7
Facilities
7.0
Location
7.2
Overall
6.0
Overall 6.0 Good
Based on 33 reviews
Cleanliness
7.2
Comfort
6.7
Facilities
7.0
Location
7.2
Overall
6.0
Cleanliness
4.0
Comfort
4.0
Facilities
2.0
Location
4.0
Staff
6.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
2.0
Cleanliness
6.0
Comfort
5.5
Location
6.0
Services
6.0
Staff
4.5
Cleanliness
10.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
7.0
Cleanliness
7.5
Comfort
6.7
Location
7.5
Services
7.5
Staff
6.3
Cleanliness
7.5
Comfort
7.5
Location
7.5
Services
7.5
Staff
10.0
Cleanliness
7.1
Comfort
7.1
Facilities
8.0
Location
7.5
Overall
6.0
Cleanliness
5.5
Comfort
5.5
Location
6.5
Services
5.6
Staff
5.0

Excellent 8.0
Pros: Size of the room and how quiet it was.
Cons: Guy at the front desk was Rude! The lady was nice, but the guy acted like I wasn't a customer. When someone is a paying customer unless they have wronged you, you should approach them with kindness. Not being standoffish and rude.
Poor 1.0
Cons: What does deposit mean? To them it means donation... Please please please don't stay there 🙏🙏 For your sake unless you're bedbug proof.
Good 7.0
Pros: Location.
Cons: Noisy refrigerator, bathroom fluid master makes a lot of noise also, gfci in sink don’t work, air dryer don’t work, Coffe makers in bad shape,toilet was loose from botttom, broken handle in one of the drawers and safety lock front door don’t work.
Good 7.0
Pros: Convenient parking and nice staff
Cons: Could have been a little cleaner and sanitized
Poor 1.0
Pros: The hole in the floor, the sink had no running water, and zero hot water. And the manager did not even try to fix or care or give a credit!!! Stay away!!!
Cons: Everything
Okay 5.0
Pros: because of covid we were not able to use all facilities the staff did the best they could
Excellent 9.0
Pros: I appreciated being near the 24 hr office. The room was modern with new fixtures and very pretty I loved the slatted blinds to let the light in perfectly. The bed was super comfy too. I will return when my Grand Niece is born!
Cons: That I had to walk around to the glass window for all transactions and I couldn’t hear the clerk very well with all of the traffic noise.
Good 6.0
Pros: I loved the location.
Cons: It's not that I didn't like it, it's more like I think the staff's interactions with guests should be a little more friendly.
Poor 1.0
Cons: Water came out if faucets opaque black, when u asked for a room change she told me to judr let the water run and it was fine.
Good 7.7
Pros: Clean place. Quiet.
Cons: internet. if traveling with kids do not go to this place. Kids will drive you crazy for not having internet. Have to log in every 5 min. and it is running on a 2 or 3 g network. It will just buff forever if there is any connection. Worst place I every been, and I travel at least 2 time a year with my family.
Good 7.4
Pros: The location on the highway was good and convenient for traveling through. And the price was good for the area. The room was very nicely kept and clean. The outdoor pool was open, though not heated, so was cool, but acceptable for the time of year. The flat screen tv worked well, as did the HBO channels. The king bed was comfortable.
Cons: The shower head put out a very firm spray which was uncomfortable to use for very long. The air conditioning unit worked well, but didn't have a setting for cooling with the fan on continuously. The unit cycles on and off as cooling is needed, and it was quiet; we like the ones that the fan stays on for background noise. There were no tissues in the room. We requested them at the office, and the attendant said he would bring some to the room, which he never did. Maybe they don't supply them anymore. We could hear the tv from the adjoining room, but it was quiet after 10 pm so didn't bother us.
Poor 1.0
Pros: Price
Cons: Toilet running and overflowing. Small old style TV
Excellent 8.0
Cons: Great value, location, and convenience. Friendly staff
Okay 4.0
Pros: Cheap.
Cons: Wifi didn't work and they didn't inform me before I checked in that the pool was under construction.
Americas Best Value Inn Concord, Ca - Concord
Rated #13
6.0
Good 6.0
Based on 33 reviews
Details
Reviews
C$ 150

Cleanliness
6.4
Comfort
6.3
Facilities
5.4
Location
7.3
Overall
4.8
Overall 6.0 Good
Based on 713 reviews
Cleanliness
6.4
Comfort
6.3
Facilities
5.4
Location
7.3
Overall
4.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
5.9
Comfort
5.7
Location
7.4
Services
5.6
Staff
6.7
Cleanliness
4.5
Comfort
5.0
Facilities
5.0
Location
5.5
Overall
3.3
Cleanliness
6.4
Comfort
6.3
Location
7.2
Services
6.1
Staff
6.8
Cleanliness
5.9
Comfort
5.9
Location
7.0
Services
5.5
Staff
6.6
Cleanliness
6.6
Comfort
6.5
Facilities
4.5
Location
7.3
Overall
4.5
Cleanliness
6.3
Comfort
6.3
Location
7.3
Services
5.9
Staff
6.7

Poor 1.0
Pros: Horrible location
Cons: Took my money wouldn’t let me cancel
Poor 1.0
Pros: None
Cons: Difficulties N/A
Good 7.0
Pros: I liked the price and location, how close it is to the freeway.
Excellent 10.0
Pros: Everything really the people who were also long trem stay were kept on the same floor and were all kimda and respectful i even lade some life long friends here i trust the staff and Security on sight at night helps me too feel safe Thanks u Guys ❤❤
Cons: The Pool and Hot Tub Are Closed ... But amsit the end of a pandemic what more could i expect .. To be fair ..
Poor 1.0
Cons: I have never stayed anywhere that I have felt so unsafe, very scary people staying there
Good 6.0
Pros: its an older facility, rooms were neat and clean, also quiet area.
Mediocre 3.1
Cons: A different motal
Poor 1.0
Pros: Gross motel probably the worst I’ve been to
Cons: Every
Poor 1.0
Pros: Nothing! It was a literal smoke filled roach motel!
Mediocre 3.0
Pros: I like that they do not require a deposit. I also like they except cash. I like that they make everyone entering the property have photo id
Cons: Very disappointed. Rm had strong pot smell. Sink wasn't cleaned, cockroaches,I called the front desk to let them know the staff was rude & hung up on me. 2:30-5am there was loud construction/Spanish music. Asked for late check out front desk
Good 6.0
Pros: The TV was old didn't work
Good 6.0
Pros: Location
Cons: No coffee maker. Only 1 ice machine and no microwave
Excellent 9.0
Pros: Honestly, I was expecting a "motel" but the staff & cleanliness of the room made it higher than that. It was a great price for what we got on our stay. Also, they had night security checking the cars which was nice. I will be using them again.
Poor 1.0
Pros: Location
Cons: MD is the rudest person I've ever had to deal with. Made this experience absolutely horrible.
Excellent 8.0
Pros: No comments
Cons: Waiting time for room was too long.
Okay 4.0
Pros: Quiet
Cons: They gave me a smoking room without asking. Sink was broken and looked nasty. Bathroom door had some writing and bad tub was making noise as i was moving around.
Excellent 10.0
Pros: The beds are super comfortable!
Cons: Bigger towels
Excellent 10.0
Pros: Location/secured parking lot Room #119 ground floor and on the end which was perfect for me Having my truck literally right outside my door was a HUGE plus for me Very quite section of the hotel Another plus for me Definitely staying here again
Cons: It appeared that there was only one ice machine to service the whole hotel.
Okay 4.5
Cons: I was disappointed at the quality versus the cost
Poor 1.0
Pros: I liked the location of the motel.
Cons: Everything! The customer service by the female at the front was atrocious. The refrigerator did not work, so all my food was ruined. The room was smelly and dirty. I got very sick after staying here and havent been able to shake it over the last few da
Excellent 8.0
Pros: Staff was friendly. The room was fairly clean, other than the filthy carpet. Location was good, with several stores and restaurants nearby. Security was good, with a guard after 10 PM
Cons: The room smelled awful until we ran the bathroom and room fans for a couple of hours. The carpet was filthy. No microwave in the room, but we knew that beforehand. WiFi is $4.99 a night PER DEVICE, which is ridiculous.
Good 6.0
Pros: A little man re colorful than others
Excellent 8.0
Pros: Friendly staff
Cons: You have to have a credit card to use the WiFi
Good 6.0
Pros: Room was decent.
Cons: no hairdryer. no coffee maker. not enough towels. parking lot was real crowded...
Good 7.0
Pros: The maids were friendly
Cons: They advertise paid wifi but the only way you can do that is by credit card.
Good 7.0
Pros: The maid's we're very friendly
Cons: They weren't to giving of a late check-out
Good 7.0
Pros: The rooms are big
Cons: average no breakfast
Okay 4.0
Pros: The Water got warm fast.. TV kind of worked.
Cons: Not very clean , toilet busted, no soap in shower, keys didn't work, noise was very lound (I think it's a hook up hotel).
Excellent 9.0
Pros: Clean...decent
Cons: Everything was fine.
Okay 5.0
Pros: Nothing
Cons: Everything
Good 6.5
Cons: No free WiFi
Mediocre 2.0
Pros: The location of the hotel was nice and convenient and easy to find it was in a place close to dining out that's about it oh and parking was ok
Cons: Staff at the time of checking in he did not accommodate me with the towels and extra blankets I asked for he told me I did not need anymore, housekeeping had already stocked my room and then @6 am there I spotted one roach in the shower and one in the dra
Poor 1.0
Pros: The only good thing was the Persian receptionist which was very friendly and the location everything else was horrible
Cons: There were no microwave or coffee maker in the room no internet and the TV was not working the room smell very bad and it was infested with bugs And there were blood stain on the carpet which was very dirty and stinky and old the walls thin lots of nois
Poor 1.0
Cons: The area was very sketchy, you could hear gunshots at night and the room itself reeked of smoke. You could hear the neighbors all night, they were probably drug dealers, I would not stay here again.
Okay 5.0
Pros: The price.
Cons: The mini fridge was broken.
Mediocre 2.0
Cons: This place was horrible charged me an extra day when i booked it to arrive at 1 am. first room we where given was trashed with the bed flipped up against the wall staff members where rude, and the room i was finally given was dusty and smelled rate negative stars if i could!!!
Mediocre 3.0
Pros: close to everything that I needed
Cons: NOT CLEAN!!! Old furniture with stains and cigarette burns. DIRTY bathroom tile!!! Needs a good cleaning with Clorox!!!! Old doesn't mean DIRTY!!! Pool area DIRTY. Water dirty in pool and spa!!! Either keep it clean or close it.
Good 7.0
Pros: Well lit onsite parking for pickup & trailer.
Okay 5.0
Pros: It was close to the freeway There was a Chillies restaurant Plenty of parking Free ice Vending machines
Cons: At check in,at 6pm,I had to talk to the man through the night window That made me worry a great deal about what kind of place this is The swimming pool and spa were the main reason we chose this place and they were CLOSED
Poor 1.0
Pros: Nothing
Cons: Everything, the room was breathing like the picture shown, the light was broken the tools had stains on them, the bed sheets and cover did not smell fresh. I wouldn't stay the again
Poor 1.0
Pros: The hotel had security
Cons: This is not a 2 star hotel! It doesn't even qualify as a 1 star, one star =clean rooms. I booked the hotel because of the fridge and jacuzzi both didn't work. I was on a date my champagne was hot the room was a smoking room and there are no refunds.
Mediocre 3.0
Pros: location- close to highway
Cons: no supplies (even no soap)
Mediocre 3.4
Pros: It was cheap
Cons: It was gross
Okay 5.1
Pros: The location was good, which made getting in and out fairly easy.
Cons: They gave us a room that impregnated everything we owned with that stale, musty stench of cigarette smoke and ash. At first we didn't think it would be that bad, and we didn't really have the time to waste complaining. But wow, we should have asked to change rooms! Then again, they never gave us a choice for smoking / non-smoking rooms. Also no outlets conveniently located. AND, we got no maid service for the 3 days we were there. They just dropped off new towels. So at the end of 3 days we had a pile of 9 scratchy towels.
Good 7.6
Pros: Room was clean. Bathroom smelled of strong disinfectant. No mold. Carpet decent. Shower was clean. Check in and check out were fast and easy.
Cons: No electrical outlets at all on bed side of wall. We had to go by an extension cold to plug in sleep apnea machine. Small old tube TV and older decor.
Premier Inns Concord - Concord
Rated #14
6.0
Good 6.0
Based on 713 reviews
Details
Reviews
C$ 133

Cleanliness
6.6
Comfort
6.6
Facilities
3.3
Location
7.3
Overall
3.5
Overall 5.9 Okay
Based on 372 reviews
Cleanliness
6.6
Comfort
6.6
Facilities
3.3
Location
7.3
Overall
3.5
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
7.0
Overall
2.0
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
4.0
Overall
2.0
Cleanliness
5.9
Comfort
5.8
Location
7.4
Services
5.6
Staff
7.4
Cleanliness
4.0
Comfort
2.0
Facilities
2.0
Location
6.0
Overall
2.0
Cleanliness
4.6
Comfort
5.3
Facilities
5.3
Location
6.0
Overall
5.3
Cleanliness
6.9
Comfort
7.2
Location
7.5
Overall
5.0
Services
6.5
Cleanliness
6.9
Comfort
6.0
Location
7.3
Services
6.4
Staff
7.8
Cleanliness
6.8
Comfort
7.0
Facilities
3.0
Location
7.2
Overall
3.5
Cleanliness
7.0
Comfort
6.7
Location
7.7
Services
6.4
Staff
7.6

Mediocre 3.0
Cons: We were in town for a wedding so we stayed here overnight with our kids. As judge mental as this may sound, there were some questionable characters coming to/from the hotel. Upon walking in, it immediately smelled like marajuana. The front desk employee was kind and she selected our room to be away from noise (at my request) because my husband is a light sleeper. That was really the ONE positive thing I have to say about our stay. Typically, I’m fine with bare necessities and Extended Stay America’s are usually fine. But this was a complete joke. We had a room with two beds, and a small kitchenette that was completely useless, except for the microwave. It did not have one single plate, bowl, pan or utensil. Literally, the cabinets/drawers were 100% empty, so not sure what the point was. Also, the bathroom only came with bad hand soap. We had to go down to the front desk to ask for shampoo/body wash. When they handed it to my husband, 2 of the 4 bottles were already empty. When I went to dry my hands in the bathroom and un-fold the hand towel, the towel was stained and ripped in half. I was speechless. I’ve stayed at Motels that have rooms in better condition. At night there was security outside the lobby, which was nice, but simultaneously a little unsettling. I WOULD NOT STAY HERE AGAIN. Usually for myself I can tough places like this out for the night, but it was just icky. I can’t believe I paid $180 for such a run-down experience.
Okay 5.0
Cons: Property is a bit dated
Okay 5.0
Pros: Very nice desk and security staff
Cons: Smells of cooking and smoking emanating from rooms into hallway. No utensils in room except for 2 small plastic glasses.
Excellent 9.0
Pros: Front desk ladies were very nice, felt welcomed upon entering hotel. Definitely customer oriented and rarely a find in today's hospitality environment!
Cons: Well, there was a minor incident which occurred in the room but addressed quickly by management. No issues really
Good 6.0
Pros: Tall ceilings and kitchen full fridge
Cons: Dusty dirty smelled like smoke way understaffed
Poor 1.0
Pros: Ended up leaving due to horrible staff attendance, poor customer service, lack there of privacy and loud neighbors.
Mediocre 3.0
Pros: The staff members were very nice.
Cons: There were questionable people hanging around inside and outside of the facility. The hallway smelled like cigarettes and weed. The cops were called.
Poor 1.0
Pros: Honestly I can¿t think of anything positive about this hotel, besides saying that the elevator worked good! I would have rather slept in my car!! Checked out early with no refund and did not care about the money!!!
Cons: This was the worst hotel that I have ever stayed! There was people playing music extremely loud in the parking lot daily. A man was walking up and down hallway at 12:45 AM cursing and screaming for about an hour until 5 police cars came to take him.
Mediocre 3.0
Pros: Location
Cons: The door to the room was dysfunctional, the front desk attendants were rarely present at their desk to help, and the entire hotel reeked of cigarettes.
Mediocre 2.0
Cons: Not clean, lots of disturbance during the nights from upper floor.
Poor 1.0
Cons: Hotel looks great in the pictures...unfortunately they must have been taken when the property was new! DO NOT STAY AT THIS HOTEL!!! Neighborhood is "infested" with not-so-nice people. Car was broken into, in the parking lot in broad daylight while checking in. Hallways have not been vacuumed since the place was new. Room was supposed to be non-smoking...obviously no one follows the rules any longer. It had not been vacuumed from the previous guests stay also. Did not stay the one night.
Okay 4.0
Pros: Room was clean
Cons: We didn’t expect much, but got even less. From the name Extended Stay and the kitchenette, I thought there would be bare minimum amenities to be able to stay for a few days, have coffee in the morning and maybe some meals. There wasn’t even a plastic cup in the bathroom! Not a coffeemaker or any kind of dishes or utensils. They did provide a small bar of soap and small shampoo bottle in the bathroom but that was it. Fortunately we were only there overnight. Staff was not particularly helpful. I would not stay there again.
Okay 4.0
Pros: It was right off the freeway
Cons: Room was supposed to be non-smoking room but wasn't. There was equipment on the bathroom floor. Arrived early and no one was at the counter for 20 minutes. Very run down inside. Chips, bad furniture. Nice gal finally at counter.
Mediocre 3.0
Pros: Friendly staff
Cons: I paid for a king size room and received a queen size room. The room wasn¿t the cleanest. It had hair in the bathroom on the counter and on the floor.
Good 6.0
Pros: It was close to where I was working
Cons: The room smelled like cigarettes
Mediocre 2.4
Okay 4.0
Pros: The staff was friendly.
Cons: Hotel was run down and dirty. Our room was very run down and had a bad smell. Bathroom counter smelled and had numerous stains on it. the bed skirt was stained all over. I will not stay at this hotel again.
Excellent 10.0
Pros: Friendly staff and how clean it was.
Cons: Can't think of anything.
Excellent 10.0
Pros: Great staff, especially the person that checked me in.
Cons: no
Poor 1.0
Pros: Location and friendly staff
Cons: It was absolutely unsanitary. The carpet wasn¿t vacuumed, gum on elevators, there was a poop stain on the toilet that I had to wipe off, the room smelled like Indian food, and the smoke detector was off the ceiling and next to the tv. I didn¿t stay ther
Mediocre 3.2
Okay 5.0
Pros: price
Cons: My first room had no hot water in the bathroom. the hotel needs cleaning. the area around the facility is dirty and littered with trash.
Excellent 9.0
Pros: Location and very friendly and professional staff
Cons: Needs more of a thorough exception of rooms, left over items from previous person of the room
Okay 4.8
Mediocre 3.0
Pros: the location and amenities suited our needs perfectly
Cons: the noise level on some nights was unbearable
Okay 5.2
Poor 1.0
Pros: Nothing!! It was terrible, the worst hotel experience in my life. I couldn¿t get checked in due to the computer being down, you could smell marijuana in the hallway, the hotel was dirty as you walked in, I tried to change hotels but I couldn¿t
Cons: The room smelled old and it was dingy, the sink was leaking, there was no hot water, called the front desk and no answer. I had to go down and ask and was told to wait 45 minutes for it to get hot again, it never got hot
Excellent 10.0
Pros: The ladies at the front desk
Cons: Weird people
Poor 1.0
Pros: The price
Cons: The room was not clean, the towels were dirty and there was standing water in the bath tub. When I called the front office she said there is nothing she can do. One hour later she called and said we can move to a room on the third floor. Smoky halls.
Excellent 8.0
Pros: The room wasn't clean when we checked in like the counters tops weren't whipped down but I totally understand with the pandemic happening right now. Other then that the staff were very nice, helpful and caring.
Cons: I didn't like how I couldn't vacuume the floor after staying in the same room for over a week. Housekeeping doesn't clean, vacuum or change your sheets/towels in your room for you during the pandemic.
Okay 5.2
Okay 4.0
Pros: Nothing
Cons: The heater knows we're broken and the thermostat was cracked and broken as well. Couldn't even adjust the temperature in the room.
Poor 1.0
Pros: I have already reported this but I will do it again. Horrible is an understatement of what we experienced here. If you would like me to elaborate please feel free to call me . Awful and now I have a 12-year-old who is traumatized.
Cons: EVERYTHING.. HORRIBLE PLACE. FILTHY DISGUSTING. HORRIBLE PERSONEL.
Good 6.0
Pros: I liked the fact that the ladies at the front desk were friendly and professional. It was also nice to have a fridge and microwave.
Cons: The room could have been cleaner. The floor needed to be swept and there was very visible dirt under the a/c unit. Also some dirt around the bathtub. We heard other people complaining about dirty rooms. Then, the fire alarm went on. No word of directions
Poor 1.0
Cons: There was no clean towels. I was told to bring my dirty ones down to the lobby to have them switched out. The remote control had no back to hold the batteries in. Lobby smelled.
Okay 5.0
Pros: Convenient location off freeway without freeway noise. Ample parking. Staff encountered were friendly.
Cons: Cleanliness was not good. Cupboards had debris in them, carpets were not thoroughly vacuumed and had ground-in substances (gum?) in many places. Sheets had stains. There was no remote for the TV upon check-in.
Okay 5.0
Pros: rm a took over 30 mins to just warm water in the shower rm b it took over 5 mins to hot water in the shower
Poor 1.0
Pros: There was no coffee pot in room, the smoke detecter was hanging down from ceiling, and when i took a shower the drain was very slow in draing so you were left to shower in standing water, and you took a warm shower not a hot,the bed had a lump in middle
Cons: I sid report to front desk about shower and smoke detector and she was nonchalant and told me she had other complaints also wont be staying there anymore!
Mediocre 2.0
Pros: Close to work
Cons: The hotel is worn down and dirty, as was the room I stayed in. AC unit had exposed wires, windows would not lock properly, mold in bathroom around shower, walls had candle burns. Phone didnt have any buttons. Smelled like weed and cigarettes.
Poor 1.0
Pros: Nothing.
Cons: Everything.
Mediocre 3.0
Pros: It was clean and quiet
Cons: I booked and put us into the smoking room... I didn't even tell them that we want this kind of room. The clerk didn't informed us.All our stuff smelled smoke. We didn't have any choice but to stay even the smell of the smoke is not good for us
Excellent 8.0
Pros: The private bedroom
Excellent 10.0
Pros: Great service
Cons: No
Okay 4.0
Pros: Location is great. Hotel is quiet. Has a kitchenette in each room. Staff is friendly.
Cons: My bed was tilted head down from not being turned and flipped enough. I had to lay the other direction where my feet were so I could attempt to sleep. Couldn't though since I kept rolling in middle. Also found black hairs in bathroom everywhere.
Excellent 10.0
Pros: The staff is very friendly
Poor 1.0
Cons: Very run down
Excellent 10.0
Pros: Hotel staff was friendly and helpful with all needs during my stay.
Good 7.0
Pros: Staff was very good. I had a couple of requests in my week there, and they were handled promptly.
Cons: Room dated and worn, fixed done in it were second rate and band aids instead of being done correctly.
Good 7.0
Pros: Location
Cons: Bathroom sink was leaking and no coffee maker.
Mediocre 2.0
Cons: Volume button on tv didn't work and water took 10min to get warm.
Good 7.0
Pros: It met my needs
Cons: it was fine
Okay 5.0
Pros: The bed was nice.
Cons: Advertised free breakfast, but as far as I could tell this was packets of oatmeal set out with the coffee. We had to provide our own breakfast.
Okay 5.0
Pros: Staff was great , friendly. Readily offered assistance.
Cons: I know they're pet friendly but I don't like stale dog odor in my hotel room.Microwave was broken. Outside grounds perimeter was littered with trash(cups cans paper misc) did not appear to be over night discard but days+++ old. pillows lumpy.
Good 6.0
Pros: affordability
Mediocre 2.0
Pros: The room size
Cons: This is not a first choice hotel definitely a last resort hotel
Mediocre 2.0
Cons: The first room had blood on the bed covers. All rooms smell like a ash tray
Mediocre 2.0
Pros: The front desk agent when we checked in was nice.
Cons: Bathroom wasn't clean, hair everywhere. Toilet wasn't flushed, plumbing wasn't working. Every time we flushed toilet, 30 mins later it oozed back into bowl. Realized to late to change room. Next morning front desk didn't seem concerned when I complained.
Good 6.0
Pros: San Ramon the Pldoor to our room had a faulty lock and the sink had only hot water side working cold side dribbled and heater didn't heat to temp,and it was ok I guess?price was too high,other hotels from this chain give bananas muffins,coffee Here,nothin
Cons: The above review and our redescribed is from San Ramon not pleasant hill... Pleasant hill was great and recommendable but we will never stay at San Ramon again
Good 6.0
Pros: Price
Cons: Staff was worthless, do not care about guests. Just about keeping the money machine functioning smoothly. I booked a way more expensive hotel for this upcoming week so I wouldn't have to deal with them again. Worth it.
Okay 4.0
Cons: We had to change our own sheets the first and only night because the entire bed smelled unclean. Shower curtain rod was barely hanging from the wall. The shower made the sound of a bellowing elk and vibrated dramatically. AC unit was broken and dilapidated.
Mediocre 2.0
Pros: They did let me check in a little early
Cons: The bath room sink was clogged There was barely any toilet paper I had to go to the front desk to ask for another roll
Mediocre 2.8
Pros: Location
Cons: The room was dirty and dank and completely run-down. I asked the front desk for coffee and a coffee pot, and she said she could give me the coffee pot but they were out of coffee. (Funny, huh?) There was no breakfast offered -- even Motel 6 has packaged bear claws and coffee in the morning. This was a terrible value for the money. I would never stay here again.
Good 6.0
Pros: The staff was very friendly and helpful. Hotel Employee at the front desk took care of all requests we had.
Cons: The rooms could be a little cleaner. We had a comfortable stay, but the room had a little smell to it (fabreze/cologne) that we had to air out for a few when we got there.
Mediocre 2.8
Pros: Nothing
Cons: It smelled like a bowling ally, there was lots of hair all over the bathroom, things were broken everywhere. It just needs to be tore down and rebuilt.
Good 6.0
Pros: avg hotel...slight smell in the hotel
Cons: no ice machine on 1st floor (well can't find it)...
Mediocre 2.2
Cons: This place was disgusting. The staff not friendly or helpful. I would recommend it to anyone regardless of circumstances.
Mediocre 3.7
Pros: The pros-the night staff was courteous, except (Andre) who was less equipped to manage his position. The site manager was also accommodating to the situation at hand.
Cons: The lacking or delay in systems, that caused me to be turned away from checking in at a acceptable hour. As well as the custodial employees that should at the mimimum be able to respect the do not disturb sigh clearly posted outside our room.
Mediocre 2.0
Cons: My room stunk of stale cigarettes. I tried changing rooms and the next room smelled worse. Avoid this dump like the plague.
Extended Stay America Suites - Pleasant Hill - Buskirk Ave - Pleasant Hill
Rated #15
5.9
Okay 5.9
Based on 372 reviews
Details
Reviews
C$ 175

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