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Hotels near Oakland Airport

Hotels near Oakland Airport

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Oakland (OAK) - Oakland, CA, United States
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Best hotels near Oakland Airport

Cleanliness
8.9
Comfort
8.8
Facilities
8.7
Location
8.8
Overall
8.6
Overall 8.6 Excellent
Based on 1,053 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
8.7
Location
8.8
Overall
8.6
Cleanliness
4.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.6
Location
8.6
Services
8.5
Staff
9.2
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Staff
10.0
Cleanliness
8.0
Comfort
8.5
Facilities
8.5
Location
8.2
Overall
8.3
Cleanliness
9.1
Comfort
9.0
Location
8.9
Services
8.6
Staff
9.3
Cleanliness
9.0
Comfort
8.6
Facilities
8.0
Location
8.9
Overall
8.0
Cleanliness
8.7
Comfort
8.6
Facilities
9.3
Location
8.9
Overall
9.3
Cleanliness
8.7
Comfort
8.5
Location
8.9
Services
8.2
Staff
8.9

Excellent 10.0
Pros: Great location, we had a balcony with a beautiful view of the bay. Breakfast was a little skimpy but the room was great.
Cons: The water pressure in the shower was very faint.
Okay 4.0
Pros: good location
Cons: phone service horible
Good 7.0
Pros: The receptionist that checked us in and I loved that it was smoke free that helps alot
Cons: Hector at the front desk was very nasty but the other guy that checked us in was a beautiful amazing angel so kind respectful beautiful manners just a beautiful soul inside and out
Excellent 10.0
Pros: it's all about the location. This is the best kept secret on the San Francisco bay. It's right on the water and so quiet and peaceful and like a tropical oasis in the middle of the jungle! Great restaurant right next door!
Excellent 10.0
Cons: It was so clean. For the first time I asked non smoking and it actually doesn't smell like smoke.. Very comfortable and a nice big room.. Love it
Excellent 8.0
Pros: perfect night! quiet, close, comgortable❤️
Cons: not a lot of food options...but hey, itʻs a pandemic
Excellent 9.0
Pros: location
Cons: nothing at this time
Excellent 10.0
Pros: I always pay the ten bucks extra for Marina view.
Cons: Possibly impossible to hook up my video game to tv. HDMI never works here.
Excellent 9.0
Cons: Exits and area directions could be better identified. Had difficulty determining what directions to go for items at times.
Excellent 10.0
Pros: Quiet and peaceful and relaxing
Cons: Nothin
Poor 1.0
Pros: it was located on the Marina
Cons: I had paid for a junior suite with Marina view. I was on the first floor, near icemaker and stairs and heard those all night long. In the morning when I looked out the window, my "marina view" was only the top of the boat cover. Rip Off!
Excellent 10.0
Pros: Very clean
Cons: All perfect
Excellent 10.0
Pros: Love it!!
Cons: All perfect
Excellent 10.0
Pros: Location, clean room, well stocked, excellent customer service, view, price
Cons: All excellent
Excellent 10.0
Cons: Waiting for my room to be ready.
Excellent 10.0
Pros: Was easy to book on the last minute. Nice location,quite,staff was very helpful, good security, would go there again.
Excellent 10.0
Pros: The front desk service, the rooms were very clean and breakfast was delicious!
Cons: No
Excellent 10.0
Pros: Free cookies loll
Good 6.0
Pros: Breakfast was good. bed comfortable
Cons: Next morning ants on table. Son left out food. Advised desk upon check out.
Good 7.0
Pros: Location & The Beautiful Christmas Tree in the lobby.
Cons: Beds were not that comfortable. They should upgrade the beds & bedings.
Good 6.0
Pros: Environmental services, other staffs at the counter...
Cons: The staff at the counter who registered us. A bit unpleasant.
Excellent 10.0
Pros: Great location Friendly accomodating staff
Excellent 9.7
Pros: Everything was fine
Cons: Nothing
Excellent 9.7
Pros: We had an awesome time. Staff were wonderful even when we had an issue with our room they fixed it quickly and accommodated our needs. The breakfast was good and the hotel location was beautiful. I enjoyed every bit of our stay especially since there were 11 of us. It was great .
Excellent 8.0
Pros: It is located next to the water with a park, walking, and biking trails it is a lovely location for families.The breakfast is good with a variety of choices.
Cons: It is next to Oakland International Airport. You hear when the planes take off.
Good 6.0
Pros: The fact that it has a wonderful breakfast and is close to the Bay Breeze race area.
Cons: The front desk employees were not as friendly as previous visits and the room was not as clean and fresh smelling as previous visits. This was our 3rd stay in this hotel and when we mentioned this the fellow at the front desk just said," oh."
Good 7.0
Pros: We like staying at this hotel. This was our second time there an will definitely stay again when needed. Love the location an bay view!
Good 6.0
Pros: The weather
Cons: That I can't use a prepaid master debit card to pay for hotel.
Excellent 9.4
Pros: View
Cons: A bit dated
The Marina Inn on San Francisco Bay - San Leandro
Rated #1
8.6
Excellent 8.6
Based on 1,053 reviews
Details
Reviews
C$ 159

Cleanliness
9.1
Comfort
9.2
Facilities
8.3
Location
8.7
Overall
8.4
Overall 8.5 Excellent
Based on 476 reviews
Cleanliness
9.1
Comfort
9.2
Facilities
8.3
Location
8.7
Overall
8.4
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.3
Comfort
9.2
Location
8.8
Services
9.0
Staff
9.0
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.3
Comfort
9.3
Location
8.8
Services
9.0
Staff
8.8
Cleanliness
9.0
Comfort
9.2
Facilities
8.5
Location
8.9
Overall
8.6
Cleanliness
8.8
Comfort
8.9
Facilities
8.4
Location
8.5
Overall
8.4
Cleanliness
8.6
Comfort
8.7
Location
8.3
Services
8.1
Staff
8.6

Excellent 8.0
Cons: I didn't like two things. Their website says that they write off the deposit of $ 50 ... And they wrote off the full amount for two nights. And they did not warn about it. And the second point is that our room was not cleaned after the first night. We took a room for two nights. The second night had to be spent with rubbish ...
Excellent 10.0
Cons: The location
Excellent 8.0
Pros: It was very clean and neat
Cons: N/A
Excellent 10.0
Pros: Hospitality and location
Cons: I absolutely love the staff at this location. They are so nice and respectful. I always stay here when I'm in Oakland
Excellent 9.0
Pros: Staff, Service (pickup and drop)
Excellent 9.0
Pros: Staff was great, friendly and informative. Loved the room design and its spaciousness.
Cons: The room description stated a spa bath in the room which was a major selling point for me selecting the room. I was majorly disappointed when I decided to relax in the tub. The hotel had been remodeled a few years back and the spa tubs were removed.
Excellent 10.0
Pros: Everything was clean and comfortable. Front desk was professional and extremely nice.
Cons: Nothing
Excellent 9.0
Pros: This place was wonderful
Cons: Nothing
Excellent 10.0
Pros: Check in was quick and easy and they have controlled gates for the parking so your vehicle is safer and I felt safer . The rooms were modern and clean and the pillows were very comfortable. The channel selection is good too.
Excellent 8.0
Pros: Hotel was close to airport and provided shuttle service. Clean and quiet.
Good 6.0
Cons: There was too much noise at night and loud talking in the halls.
Excellent 8.0
Pros: Free breakfast
Cons: They bill $17 per night for your car and they do not honor the reservation you make online. Was billed double what my reservation stated. Was not honored!
Good 7.0
Pros: Location to airport
Cons: The receptionist was unprofessional.
Excellent 9.0
Pros: I got a great night's sleep. the one problem was there was no breakfast for me before I went to the airport.
Cons: I filled out the form for a breakfast but there was none for me.
Mediocre 2.0
Pros: I liked Hotel employee they were very helpful. I also like the. Real fast grab & go. It was filling and fresh.
Cons: I did not like having to change my room 3 times because there was teabag one the coffee maker. A dirty tank top in the closet the ac stopped working at night. I ya e a video recording me wiping the floor. There was hair in all drawers of all textures.
Excellent 10.0
Pros: Loved the hotel, it was clean and beautiful. located by the airport but could not hear the planes coming and going. Still provided breakfast but in sack lunches and individual coffee.
Cons: Parking if $15 per night was extreme
Excellent 10.0
Pros: Very clean, reasonable rate for parking and nice grounds and interior. I would recommend my parents to stay here and plan on returning in the near future.
Cons: I wish COVID-19 was over to have a good breakfast.
Excellent 10.0
Pros: The staff was friendly and the room was clean.
Cons: I did not like the $15 per day parking fee.
Excellent 9.0
Pros: The beds were very comfortable and the staff was very accommodating! We took back our rental car and the hospitality van picked us up very quickly back to the hotel. Love the microwave and frig in the room.
Cons: Really nothing that I didn't like.
Excellent 10.0
Pros: Professionalism and they were able to meet my early check-in request.
Cons: No everything was perfect.
Poor 1.0
Pros: It was clean and provided a decent breakfast.
Cons: I was denied a receipt at check out due to having a zero balance, then was charged $11.40 for taxes I was not informed of. I called the same day I checked out and they stated they would reverse it. A week later, I had to call back for it. Still waiting...
Excellent 10.0
Pros: Loved the pancakes at breakfast and great location near coliseum. The free shuttle was an added bonus.
Cons: Overall great experience. Ant think of anything that could have been done better.
Good 7.0
Pros: Clean, excellent breakfast, friendly staff.
Cons: The hotel is isolated in an industrial area. Unless you have a car, don’t show up hungry or you will be going without dinner.
Good 7.0
Pros: I like the room size and the size of the bed.
Cons: No slippers and no water pot. Parking is a little expensive.
Okay 5.0
Pros: We were overnighting between flights. The hotel has an excellent location for that purpose and very good shuttle service. Too, all of the staff with whom we dealt were pleasant and professional and the breakfast buffet was very good.
Cons: Our room was formerly a u-shaped suite. One "leg" of the U was unfurnished. One of the lighting fixtures elsewhere didn't work, and the furnished bedroom was very plain overall.
Excellent 10.0
Excellent 10.0
Pros: Hotel has been completely renovated recently. The staff was really friendly and even had breakfast out early so we could have something before going back to the airport.
Good 6.0
Pros: The shuttle driver
Cons: No restaurant. When I ordered the room I specifically requested to be booked at the holiday inn with the restaurant and bar and swimming pool. Well that wasn’t the case. We were booked at the other one without.
Excellent 10.0
Pros: The remodeling of the rooms and lobby area was very beautiful
Good 7.0
Pros: The hotel was really nice but the price was different from on line I paid like ---- plus 25 dollars I want ever get a room from you guys
Good 6.0
Pros: Good free breakfast
Cons: The place had a bit of an older look than other holiday inn express hotels I've been to. Also parking was $9 a night.
Good 6.0
Pros: clean
Cons: construction/noise
Excellent 10.0
Pros: Clean , quite , great location for travel thru Oakland airport , would , stay again
Cons: Location , cleanliness and friendly staff
Excellent 10.0
Pros: I loved how comfy the beds were, bathrooms could of been a lil bigger for the type of room I stayed in, but it got the job done, lol
Cons: I didn't like that I needed a separate ticket to get out.
Okay 4.0
Pros: Badly in need of refurbishing and more concern for patrons, but the place was completely full.
Excellent 8.5
Pros: Good sheets, bed, pillows, breakfast was very good as well...business center was a life saver!
Excellent 10.0
Pros: I needed to do laundry and the staff was very helpful! I felt so much better traveling with clean clothes!
Cons: My stay was too short!
Holiday Inn Express & Suites Oakland-Airport - Oakland
Rated #2
8.5
Excellent 8.5
Based on 476 reviews
Details
Reviews
C$ 185

Cleanliness
8.9
Comfort
8.6
Facilities
7.6
Location
8.7
Overall
7.6
Overall 8.5 Excellent
Based on 144 reviews
Cleanliness
8.9
Comfort
8.6
Facilities
7.6
Location
8.7
Overall
7.6
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
4.0
Overall
8.0
Cleanliness
8.5
Comfort
8.8
Location
8.6
Services
8.3
Staff
9.0
Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
10.0
Overall
9.0
Cleanliness
9.1
Comfort
8.8
Location
8.6
Services
8.7
Staff
8.9
Cleanliness
8.9
Comfort
8.5
Facilities
6.0
Location
8.9
Overall
6.0
Cleanliness
8.9
Comfort
8.6
Facilities
8.0
Location
8.7
Overall
8.0
Cleanliness
9.1
Comfort
8.7
Location
8.8
Services
8.5
Staff
9.5

Excellent 8.0
Pros: Food was great and Chazz that took us back to the airport this morning was great! Friendly and hardworking -
Cons: When I checked in last night the gentleman behind the counter confirmed the pricing only when I asked and it would have been great if he had let me know there was gonna be a $250 deposit because we booked via booking.com. It is in the fine print that it says that and as you can imagine as a 51-year-old woman he’s never seen an extra $250 deposit come through without explanation on her credit card for a one night stay in a hotel that is $107 to see a high $300 bill hit the bank account, that’s cause for concern so I picked up the phone in the room and thought I was calling the front desk but apparently I was calling “not inside the hotel” which was a waste of time and one person sent me to another who kept repeating everything I was saying and in the meantime my husband had just walked in with our dinner so instead eating our $72 dinner from your hotel, I had to go down to the first floor and have a conversation to be clarified with the front desk. It’s because I was obviously concerned I don’t feel I was treated properly and I feel the need to take a video before I left to be able to prove that we left our room in decent order. We were literally spending the night from and overnight stay travel from Honolulu back to Orlando. Everything else was amazing but that definitely, as you can imagine, left a negative memory in my mind. I will definitely be letting booking.com know my distain as well because it should be front and center in my purchase so there’s no conflict of interest. Also if the gentleman That checked me in would’ve reminded or enlightened me upfront, I wouldn’t have been dealing with this after the fact. Education is key for all including me so had he let me know up front, I could have processed it before seeing some inflated price hit.
Excellent 10.0
Pros: The room was super cozy and roomy.
Cons: Parking was $15 and deposit $250
Poor 1.0
Cons: Really I did not like the property because the lady kept on calling and harassing undressing me about my boyfriend coming up there axing for things that they didn’t have any room
Excellent 9.0
Pros: Clean & big in the inside
Cons: To high for parking & a deposit
Excellent 9.0
Pros: Nice
Cons: To high for parking & to high for a deposit
Excellent 9.0
Pros: Very clean rooms, friendly/helpful staff, happy hour was a plus!
Cons: No complaints about the property, just wish there wasn’t a charge for parking :)
Poor 1.0
Pros: No much
Cons: Staff no to clean The deposit was ridiculous $250 for one night to much plus the staff was so rude The rooms was no to clean The bathroom have only one little shampoo just for one people and we are 3 I’m not happy are all
Good 7.0
Pros: Good location, nice room
Cons: There is very weak WIFI signal in the room. When I called the front desk about it , they acknowledged it but said they cannot do anything about it. Asked me to work from their lobby. So a VERY bad choice if you are a business traveler.
Excellent 10.0
Cons: Deposit is too high.
Okay 4.0
Pros: Nothing
Cons: Paying for parking Min informed information about the 250 deposit that information was not given on booking .com this is misleading and. It far to customers
Poor 1.0
Pros: The lobby and hotel were newer and very modern.
Cons: Whomever decorated the rooms was a moron. There were no blackout curtains and there was a floodlight shining in the room. I had to sleep upside down on the bed to avoid the giant light shining on my head.
Excellent 10.0
Pros: bar/grill
Cons: not at all
Excellent 10.0
Pros: The room was spacious and amazing
Cons: All the extra fees. I’m a California resident, born and raised. Shouldn’t have to pay tourist fees.
Excellent 10.0
Pros: THE CLERK AT CHECK WAS ABSOLUTELY NICE AN WELCOMING...
Cons: N/a
Excellent 10.0
Pros: Clean
Excellent 8.0
Pros: Location
Excellent 10.0
Pros: Went above and beyond our expectations. Helped make our stay excellent.
Cons: No
Excellent 10.0
Pros: Convenient, clean. Staff was great, particularly the shuttle driver
Cons: Somewhat noisy. Insulating drapes would be a great addition to HI's rooms
Excellent 8.0
Pros: Was not overcrowded
Cons: I thought there would be free breakfast and was looking forward to it but no
Good 6.0
Pros: The staff was very helpful.
Cons: It does not offer a free breakfast in the morning. It says its pet friendly and its only for service animals only.
Excellent 10.0
Pros: Great price, very nice and helpful staff, very clean and great location. Loved that it has a restaurant.
Cons: The pool was under construction but too cold to swim anyway but hopefully the next time we stay it will be finished so we can enjoy it then.
Excellent 10.0
Pros: Clean quiet nice staff
Cons: I called in to make a request for two beds but when I got their the lady didn't put it down wen I called in like I asked but they helped me out with no problems and gave me two beds when I arrived and told them about it
Okay 4.2
Pros: The place seemed clean and the bed was comfortable.
Cons: I booked my room over 2 months in advance. 2 king sized beds for one night. At check in, I was not told that I had been bumped to a single king bed. I came back after visiting the room and they said they were over booked and had no other doubles available. They tried to pass it off as nothing and they gave me a rollaway bed and promised $25 credit. Upon check out, I was told I could not receive my credit because I booked through a third party, Kayak and that there was nothing they could do. I was completely ripped off. After a conversation with the manager, I was given $25 to their suite shop. I will never stay here again. Poorly run facility with employees that do not know their own policies.
Good 7.1
Pros: Like that it's close to oracle arena and bart system. Staff during day time was super nice and helpful. Thanks Jordan, John, and Jose the driver was great.
Cons: Didn't like that there was no continental breakfast for us. The restaurant is nice but pricey. Literally there isn't any shops around hotel. You have to take the bart to get anywhere. Good for in and out business but nothing else.
Holiday Inn Oakland Airport - Oakland
Rated #3
8.5
Excellent 8.5
Based on 144 reviews
Details
Reviews
C$ 160

Cleanliness
9.0
Comfort
8.8
Facilities
9.0
Location
8.5
Overall
8.7
Overall 8.4 Excellent
Based on 216 reviews
Cleanliness
9.0
Comfort
8.8
Facilities
9.0
Location
8.5
Overall
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
8.8
Comfort
8.9
Location
8.3
Services
8.4
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.0
Location
8.8
Services
8.6
Staff
8.9
Cleanliness
9.0
Comfort
8.2
Facilities
8.0
Location
8.3
Overall
8.0
Cleanliness
8.8
Comfort
8.4
Facilities
8.4
Location
8.5
Overall
8.4
Cleanliness
9.0
Comfort
8.8
Location
8.4
Services
8.4
Staff
8.9

Excellent 8.0
Pros: I liked the desk clerk at checkout in the morning she was very polite and friendly
Cons: NA
Excellent 9.0
Pros: Desk staff and hotel was clean
Cons: Shuttle mix up upon arrival but worked out ok
Excellent 10.0
Pros: Nice area. Very calm and quiet. Airplanes going by but still relaxing
Cons: I liked everything about this place.
Excellent 9.0
Pros: The location is great, and the bed is very comfortable. The breakfast is awesome, and the staff is very friendly.
Cons: The clock in the room didn't work. We could plugged it in, but couldn't figure out how to adjust the time to the correct one. No wonder it was unplugged when we went in.
Excellent 10.0
Pros: Proximity to airport.
Cons: Front desk staff
Excellent 10.0
Pros: Close to airport
Cons: While I was watching tv there was a bug crawling in the mattress. Freaked me out that there my be beg bugs. I inspected the mattress and didn’t see any nor did I wake up with bites.
Excellent 10.0
Pros: Hotel was clean and staff was friendly.
Excellent 9.0
Cons: Cost
Good 7.7
Pros: The room was large the bed was clean and big
Cons: The carpet was dirty.
Excellent 10.0
Cons: no.
Good 6.8
Pros: I think that the staff was bright and really sweet. Lots of praise for them. Though it’s literally next to where planes take off, I heard incredibly little. I was dumbfounded and impressed. The key card worked every time.
Cons: The (king size) bed felt institutional; firm and soft and creaky and wrong. The air conditioner was whisper quiet which I found annoying because it left the room so quiet any thing was noise. Even the paddles in the ac unit clicking back and forth with no pattern - if that’s even what it was. The room next door seemed louder than they probably were but it was next to the headboard so I didn’t have a lot of choice. Except get the sleep I can, poor as it may be/very much was. I would maybe return if there was a nicer bed option, I’d just bring my own fan which is fine by me.
Excellent 10.0
Pros: We got a great room location. Hotel added a bar, a little spendy. Hotel in a great location for us to drop in and see mom in Alameda.
Cons: Cleaning staff needs to pay better attention to the bathrooms. In the dining area the staff should be speaking English to each other. Foreign language should be for customers only.
Excellent 10.0
Pros: Nice walking path along the water.
Cons: No refrigerator in my room.
Excellent 10.0
Pros: The Hampton feels like home. The rooms are spacious and clean and the staff is very friendly and helpful. The shuttle is great for getting around the local area.
Excellent 8.0
Pros: clean, quiet, friendly staff, good breakfast
Cons: no
Excellent 10.0
Pros: Liked the water view, the 5 bicycles in the lobby for a morning ride along the waterway path, the shuttle bus to and from the airport and rental car facility, the location near Alameda and Berkeley, the very helpful and friendly staff.
Cons: Would have liked for the bar to be open on the weekend.
Excellent 9.0
Pros: Location and staff
Excellent 9.7
Pros: The best beds ever! Always clean and comfortable.
Mediocre 3.0
Pros: Great room, clean neat and was a fairly good value.
Cons: The employees need better training. I was stuck at the airport for over 40 minutes because of poor communication between employees. Because of this I would not stay at this hotel again.
Good 7.0
Pros: Comfortable bed. Pretty good breakfast.
Cons: Restroom light and fan not working. Check in experience was not pleasant.
Excellent 8.0
Pros: Great location for Raiders fans. airport shuttle. Great staff
Excellent 10.0
Pros: We always get king suites with Hampton Inn, and have yet to be disappointed. This particular suite seemed a little bigger than average. Perhaps it was the floor plan.
Excellent 10.0
Pros: Quick check in. Clean and spacious rooms. Accommodations
Excellent 10.0
Pros: Loved the location. Felt safe, close to airport, and also close to the bay.
Cons: The roads around were a little confusing.
Hampton Inn & Suites Oakland Airport-Alameda - Alameda
Rated #4
8.4
Excellent 8.4
Based on 216 reviews
Details
Reviews
C$ 188

Cleanliness
8.8
Comfort
8.7
Facilities
7.8
Location
7.2
Overall
8.1
Overall 8.3 Excellent
Based on 763 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
7.8
Location
7.2
Overall
8.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.6
Comfort
8.5
Location
7.0
Services
8.4
Staff
8.6
Cleanliness
7.5
Comfort
7.5
Facilities
6.5
Location
7.5
Overall
7.5
Cleanliness
8.5
Comfort
9.2
Facilities
9.2
Location
7.8
Overall
8.6
Cleanliness
9.0
Comfort
8.9
Location
7.1
Services
8.6
Staff
8.9
Cleanliness
9.1
Comfort
8.9
Facilities
8.0
Location
7.4
Overall
8.0
Cleanliness
8.5
Comfort
8.4
Facilities
7.2
Location
7.4
Overall
8.5
Cleanliness
8.7
Comfort
8.6
Location
7.5
Services
8.5
Staff
8.6

Excellent 8.0
Cons: The location. Scared walking alone on the streets because of it has lots of homeless people. The streets are dirty too.
Excellent 8.0
Pros: Room was clean and microwave and fridge were a huge plus.
Cons: The breakfast to go was pretty bad and the location is not so great. Can’t walk around out side also not near any shopping only fast food.
Excellent 9.0
Cons: I changed my check in date from the 29th to the 30th paired for change And. I had to pay for the 29th too. Was not happy. I would like my money back for the 29th I checked in on the 30th After change was approved they said they didn't recive date change I had to pay fix this please. Waitting for a refund Harriet , Fudge 510 520'-8214
Good 7.0
Pros: Front desk customer service was amazing and very friendly staff,
Good 7.0
Pros: Free parking
Cons: Due to the pandemic, house coffee, breakfast are no longer available. The Grab and Go breakfast is horrible and kept getting by request wrong. Also the yogurt was close to room temperature by the time I picked up.
Excellent 10.0
Pros: Everything
Cons: Nothink
Excellent 10.0
Pros: Hotel room was clean, staff was friendly, they had a shuttle bus that took you to the Oakland arena and picked you up (well to the BART station near by) which I had no idea, that made it really convenient and the shuttle drivers were really awesome
Excellent 10.0
Pros: good service, free airport shuttle.
Excellent 10.0
Good 7.0
Pros: breakfast quality
Cons: No seating in the smoking area!!!!!!
Excellent 8.0
Pros: For a 2 1/2 star motel the unit was exceptional.
Cons: No
Excellent 10.0
Pros: The customer service and cleanliness.
Cons: Location was surprising, but it felt very safe.
Excellent 10.0
Pros: Service
Cons: No
Excellent 9.0
Pros: fit my needs perfectly
Cons: All good
Excellent 10.0
Pros: Customer service was excellent! Hostesses helpful and friendly. Great staff.
Cons: No
Excellent 10.0
Pros: I felt sceptical being a first time user the lady who checked us in was amazing and made everything effortless!
Cons: Everything was great!
Excellent 10.0
Pros: Staff was friendly and helpful. Modern and clean facilities.
Cons: One driver seemed to make us wait to be picked up at airport and BART shuttle. Not sure if it was avoidable or not.
Excellent 10.0
Pros: The bed was very comfortable so got a good night's sleep. Really enjoyed the full breakfast in the morning that was included in the cost of the room. The staff was pleasant, the shuttle driver in particular was very nice and helpful.
Cons: The location which I understand can't be helped. Driving around an industrial area at night and not knowing where we we're was the unsettling.
Excellent 10.0
Cons: The breakfast could use some improvements. Food was cold and beverages were cold.
Excellent 8.0
Pros: The room was clean the hotel staff was very helpful and friendly. They suggested an amazing Mexican restaurant. They let me run back up to the room after we had checked out. I had left my favorite ring on the nightstand. It was also reasonably price. It was only an uber xl lift or BART ride away from San Francisco. Well located so we didn't have to spend $400 for a one hotel room for one night in San Francisco.
Cons: The beds were way too firm.
Excellent 10.0
Pros: Restaurant was surprizingly good. Rooms excellent. We used the laundry, which was also good.
Good 6.8
Pros: Reasonable price and easy access to the airport. Trendy areas are a 20 min uber ride away.
Excellent 8.8
Pros: We liked that the hotel is close to the coliseum BART station and we like that you are also pretty close to a Walmart shopping center. We also liked that it was near the O.co Colisium and an Arena! It's a pretty nice hotel overall, except the street it is on is kinda sketch. Definitely not a street I would be on at midnight.
Excellent 8.0
Pros: The staff was very friendly and helpful.
Excellent 9.1
Pros: clean fast, convenient shuttles caring staff affordable close to BART and OAK airport
Mediocre 2.0
Cons: The location of this hotel is worse than Kabul. Don't bring your children here. Spend $20 more and stay ANY place else. Ask for a room with no windows because you won't want to look outside.
Okay 5.1
Pros: The best part of this hotel was the daytime shuttle driver. Everything else fell below expectations. We had booked a room with two queen beds and got a King suite instead. The morning manager insisted that I had booked the King suite until I showed her my printed confirmation that showed two queen room. No apology from her, just that they were booked up and couldn't fix the problem. When I asked if the queen sofa bed was made up, she assured me it was. After a long day in San Francisco, we called for the hotel shuttle to pick us up at the Bart Station. The night manager was not helpful when we asked where to stand to wait--just that the shuttle would be there in 15 minutes. We waited 45 minutes and finally had to get a cab. When I asked the night manager where the shuttle was, he insisted that it was there and picked up two clients ( not us). He never said he was sorry about us having to pay for a cab. Then, the sofa bed had NOT been made up. Night manager brought up sheets and said that we would have to make up the bed ourselves because there was no one else to do it. Again, no apology. If you like paying over $200 a night for terrible customer service, this hotel is for you.
Mediocre 2.0
Pros: Nothing
Cons: I wanted to cancel my reservation as soon as I knew it was not needed. However, the hotel and priceline refused to cancel the reservation and charged me the full amount even though I did not use the room.
Best Western Plus Airport Inn & Suites - Oakland
Rated #5
8.3
Excellent 8.3
Based on 763 reviews
Details
Reviews
C$ 169

Cleanliness
9.0
Comfort
8.8
Facilities
8.6
Location
8.3
Overall
8.1
Overall 8.2 Excellent
Based on 397 reviews
Cleanliness
9.0
Comfort
8.8
Facilities
8.6
Location
8.3
Overall
8.1
Cleanliness
9.3
Comfort
9.3
Facilities
8.6
Location
8.6
Overall
8.6
Cleanliness
8.6
Comfort
8.6
Location
7.8
Services
8.2
Staff
8.6
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
7.0
Overall
9.0
Cleanliness
9.3
Comfort
8.9
Location
8.5
Services
8.8
Staff
9.5
Cleanliness
9.6
Comfort
9.4
Facilities
10.0
Location
9.4
Overall
8.6
Cleanliness
8.6
Comfort
8.6
Facilities
7.5
Location
7.8
Overall
7.0
Cleanliness
8.8
Comfort
9.2
Location
8.5
Services
8.7
Staff
9.5

Excellent 9.0
Pros: The hotel was clean. The staff was pleasant and helpful.
Cons: The main entrance wasn't open, it made it difficult to receive food delivery. The second entrance address wasn't easy to see because of the over grown trees.
Okay 4.0
Pros: Convenience
Cons: Cleanliness, I was scared to use the bathroom in my room I ended up leaving early I couldn’t sleep I was uncomfortable
Excellent 8.0
Pros: It was clean & comfortable. Room was perfect for my family & I. Location was perfect because I was down the street from where I needed to be. Staff was very nice. Lady at the front seat was very helpful. The only down side was no complementary breakfast.
Excellent 8.0
Cons: We were stuck with no luggage and it was late. I wish they would have had some complimentary toothbrushes or anything but they didn’t have any supplies.
Excellent 10.0
Pros: Clean & they was respectful
Cons: They charge to much for a deposit
Good 7.0
Pros: Room comfortable and clean
Cons: No free breakfast, gym or access to courtyard due to ridiculous California COVID laws. Smell of marijuana floating throughout the hotel except in the room also due to ridiculous California laws. Oakland is a horrible city with homeless encampments everywhere. But for the fact I came to drop my daughter off at college I would never come here.
Excellent 9.0
Pros: Very comfortable bed, clean hotel and room, convenient location.
Cons: NOT happy about paying $18 for parking.
Poor 1.0
Cons: They charge $18 for parking plus tax for the parking press 250 deposit They give me the room facing the street is way too much noise And they take 2 to 3 days to give it back to the posit I never come back to the hotel
Okay 4.0
Pros: They Had an air purifier.
Cons: The room was not cleaned. Hair on everything.
Okay 4.0
Cons: How the hotel looked.
Excellent 10.0
Pros: The staff were really nice and offered great stay doing this pandemic.
Poor 1.0
Pros: Rooms are very clean. I also liked the arrangement.
Cons: Lack of secure parking lot. Despite having a gated parking lot with security, my truck was still broken onto. I paid 22$ for parking on top of this. I understand its not the front desks fault this happened but there was an incredible lack of concern
Excellent 8.0
Pros: It's an really nice place
Cons: The parking is too much and there's no microwave
Good 6.0
Pros: Nice ammenities
Cons: Nosie staff
Good 7.0
Pros: The room was spacious.
Cons: The walls were thin and the noise from the next room and outside kept me awake I thought a window was open but it wasn't. Also there were no garbage bags and the fridge did not keep anything cold even when it was put in cold. Dirty linen, trash in halls.
Mediocre 2.0
Cons: The price of the room after taxes was roughly $---,yet I had to pay a $250 deposit as well as an extra $95 for some reason.The $250 has been zeroed out,but I'm still being charged an extra $95 for unknown reason.
Excellent 10.0
Pros: Customer service from the managers and the staff
Cons: No
Excellent 10.0
Pros: Clean and quiet
Excellent 8.0
Pros: The Staff was very friendly and the room was great
Cons: The neighborhood seemed a bit unsafe, places where boarded and tagged with graffiti.
Excellent 10.0
Pros: The Cleanliness. Staff was also accomodating even though they had to set some boundaries because of the Pandemic.
Cons: No, I have stayed here before. so I took advantage of your Discounted rates.
Excellent 9.0
Pros: Location near airport
Cons: Parking lot seemed a little unsafe, and there was quite a lot of garbage in the parking lot. There was a security gate that was not in use.
Poor 1.0
Pros: When I arrived home I realized my legs had been bitten up! The room had not been vacuumed and the chairs were full of crumbs or dust. I’m certain my room had flees or bed bugs
Cons: When I arrived home I realized my legs had been bitten up! The room had not been vacuumed and the chairs were full of crumbs or dust. I’m certain my room had flees or bed bugs Imfilthy
Okay 5.0
Pros: It's a typical courtyard nice hotel
Cons: I do not appreciate being charged $42.66 for 2 nights of parking since there was no mention of this at check-in or check-out or when I made the reservation. How do you not mention that to your guests when you ask for their credit card at check-in. Shady!!
Excellent 10.0
Pros: Hotel employee was the best. The rest of the staff was great as well .
Excellent 10.0
Pros: Perfect hotel for an overnight layover plane flight. Loved the airport shuttle. Rooms were quiet and the beds comfortable. Pleasant staff.
Okay 5.0
Pros: The hotel was close to the coliseum stadium. Inconvenient travel everywhere else.
Cons: Limited food options. Restaraunt at hotel food average and overpriced.
Poor 1.0
Pros: Nothing the fact that I lived through the night and wasn’t festered until 7 45 am by employee walking into room for no apparent reason. There was no hot water and the smoke alarm going off and
Cons: Hotel employee switching the smoke alarm in the room and the rudeness of staff
Poor 1.0
Pros: The room
Cons: The checkin process.
Poor 1.0
Pros: The check in staff respond very efficiently to my questions & did the best they could to insulate is from the Raidets fans partying in the lobby. In 2006 Marriott ignored my reservation & put me in a dump at Marriott $$. I've not forgotten nor forgiven
Cons: Raiders fans are Eagles fans without the class & charm. It's not the staff's fault that the fans partied loudly, drunkenly, & broke the elevator... But why let them in in the 1st place?
Okay 4.0
Pros: Room was large, lobby welcoming
Cons: Parking fee not disclosed - front desk did not say anything @checkin & front desk @ checkout was rude-claimed that there were signs indicating parking fee (which there were not) - I was not disputing but it would have been much more pleasant to be told.
Poor 1.0
Pros: Convenient location. Nice clean rooms.
Cons: Walls are paper thin. The guest next door played loud music late into night. Complained to front desk and they told the guest to turn down the music. Happened again the next night. Will not stay here again..
Good 6.0
Cons: $18 for parking is excessive
Okay 5.0
Pros: Walking distance to Oakland stadium. Staff was nice but that's not enough to make up for the negatives.
Cons: Located in the slums. Tons of traffic noise right outside the window that kept us awake all night. Large areas of grout in the shower had black mold growing on it (I have pictures).
Good 7.0
Pros: Close to airport and the shuttle
Cons: Our room was very noisy with cars driving by.
Mediocre 2.0
Pros: First they assigned me a dirty room with the door already open. Then the next room had a peeling bathtub. Then I almost got kicked off the shuttle to the airport because they did not write down my shuttle request. It was a bad experience.
Cons: Not to mention the loud party next door to my room all night. The hotel staff did nothing about it. I had to get up at 4am for a 6 am flight. The only good thing about this experience was the location. Shuttle ride was 5 mins to the airport.
Poor 1.0
Pros: It's proximity to the airport
Cons: The customer service was absolutely terrible. I have contacted the manager and the hotel several times and was put on hold for a total of 25 min. I'll never stay here again.
Excellent 9.7
Pros: Very clean, friendly staff, and a comfy bed. What else could a guest ask for?
Cons: My neighbors were loud but when I called the front desk, they were very accommodating to my needs.
Okay 5.0
Pros: None
Poor 1.0
Pros: Hotel looked very nice and was very clean comfortable bed
Cons: The staff was very rude My credit card would not swipe for incidentals ,they wanted to cancel my reservation, it was the same card i used to charge the room on. They have hidden fees for parking 14.00, 1st floor had so much noise i could'nt sleep
Poor 1.0
Pros: -
Cons: The Air Conditioner did not work at all and we couldnt sleep all nigjt
Good 7.0
Pros: Location
Cons: Room was dusty
Mediocre 2.0
Cons: Poor sound proofing between rooms. Family in room beside us speaking loudly at 1AM Monday sounded like they were right outside our room. Called the desk for 10 minutes, but nobody even picked up the phone.
Okay 4.0
Pros: Beds were very comfortable Clean rooms. Friendly staff
Cons: I have a disability & I was surprised that I was charged for parking! I've never had to pay for parking & would've been nice if they waived the parking fees. A refund would be great! Location not that grea
Good 7.0
Pros: Reasonable price paid
Cons: Not being told of $15 charge for parking
Okay 5.0
Pros: Cleanliness and staff
Cons: Hidden fees...parking was 14 per car...breakfast was expensive. A lil far from everything.
Okay 5.0
Pros: Close to airport
Cons: Room was on major street. Very noisy Sheets had questionable stains
Good 7.0
Pros: The beds were incredibly comfortable - we slept really well.
Cons: The parking was $14/day, and even though we had to keep something on our windshields we also had to take a ticket every time we entered the parking lot. I'd like to think one or the other would be enough.
Good 7.0
Cons: Need an on-site ATM. Too difficult and dangerous to cross street to bank.
Mediocre 2.0
Pros: The front desk staff who "greeted" us when we arrived at past 1 am was very rude, sarcastic and unwelcoming.
Cons: Training, training and more training to misguided, unfriendly, disrespectful staff!
Good 7.0
Pros: Location
Cons: Not clean/new
Mediocre 2.0
Pros: The room was good.
Cons: I hated that EVERY NIGHT I came back to the hotel I had to walk to have my room key rekeyed. The 14 per night parking is a rip off even if you're a guest you must pay. If I knew that I will not go back there
Good 6.0
Pros: Having a balcony and plenyu of quietness.
Cons: My bathtub was not clean wnough to take a bath.
Mediocre 2.0
Pros: For what I paid and it being a Marriott brand, it was the worst one I have been to
Cons: Without knocking, the maid opened our door at 7:30am and came into the room as I was changing! Management decided they would comp our breakfast (big whoop). The keys we were first assigned didn’t work and the tv was positioned on the side of the be
Mediocre 2.0
Pros: Nothing really
Cons: The staff the room quality nothing was explained nothing and they held my deposit
Excellent 8.0
Pros: Good value hotel
Cons: WiFi service was very bad. In five days we never could get an stable connection for more than 20 minutes.
Mediocre 3.0
Pros: The staff and how clean the room was.
Cons: The room as next to a large suit and people uses that suit to throw parties, very laud music, people yelling, my room smelled like Marijuana because people next door was smoking. at 3:40 am the staff had to call the police and the police never came.
Excellent 8.0
Pros: The hotel was near OAK, so it was convenient to check in after having been through a long flight. The front desk agent was friendly, and made us feel welcomed. The room was clean and comfortable. We had a good stay.
Cons: It would have been better if there was a container of hot water or coffee at all times in the lobby area.
Excellent 9.1
Pros: Water and apples at the lobby. And the free shuttle to airport ect.
Cons: Street side room was noise with traffic noise.
Mediocre 3.0
Cons: The sheets in the room were not clean and there was dirty tissue in the couch
Excellent 10.0
Pros: How clean and comfortable it was it felt brand new
Cons: Nothing
Excellent 9.4
Pros: Loved the peace and quiet. Didn't have to go far for food. Staff were friendly and welcoming.
Cons: The sheets weren't fully clean ughh.. Had to have housekeeping change the sheets.
Mediocre 2.0
Cons: I was incredibly disappointed I'd made a reservation and when I'd arrived they did not have a room for me because they were overbooked. I arrived at midnight that night because I had a late flight in. They did not attempt to contact me to let me know. They paid for me to stay at another Courtyard Marriott that was 45 min away, which created additional challenges for me because it was 60 min in rush hour to my business meeting the next day. I was incredibly disappointed with their practice of overbooking.
Excellent 10.0
Cons: The only thing that frustrated me was the lack of information about facilities and services. The staff member who checked me in gave very little detail about how things worked because there was a line of people waiting to check in. For example, I didn't know that the shuttle was only available at certain times and that I had to sign up for a time. I didn't know the hours of the cafe, etc. It would be helpful if all of this basic information was given out on a sheet of paper at check in so that I didn't have to keep calling the front desk to figure things out.
Excellent 9.1
Pros: The hotel was very clean and the staff was very organized and welcoming.
Excellent 8.2
Pros: The staff was great. Friendly and helpful
Cons: Didn't like that we had to wait for the shuttle to get us to the airport. Wasn't really their fault as teh taxi they arranged to take us at 4:15AM didn't show up
Courtyard by Marriott Oakland Airport - Oakland
Rated #6
8.2
Excellent 8.2
Based on 397 reviews
Details
Reviews
C$ 167

Cleanliness
8.2
Comfort
8.1
Facilities
7.2
Location
8.3
Overall
7.0
Overall 7.6 Good
Based on 400 reviews
Cleanliness
8.2
Comfort
8.1
Facilities
7.2
Location
8.3
Overall
7.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.1
Comfort
8.0
Location
8.5
Services
7.4
Staff
8.4
Cleanliness
6.6
Comfort
7.3
Facilities
6.6
Location
8.0
Overall
6.0
Cleanliness
8.5
Comfort
6.5
Facilities
7.0
Location
8.0
Overall
6.5
Cleanliness
8.3
Comfort
8.1
Location
8.3
Services
7.7
Staff
8.5
Cleanliness
8.2
Comfort
8.2
Location
8.3
Services
7.9
Staff
7.6
Cleanliness
8.2
Comfort
8.2
Facilities
7.7
Location
8.1
Overall
7.5
Cleanliness
7.6
Comfort
7.5
Location
7.6
Services
6.9
Staff
8.1

Excellent 10.0
Pros: Excellent service
Excellent 10.0
Pros: Everything
Excellent 8.0
Pros: Even though it’s an older property, it’s clean and well maintained. The staff are exceptionally polite and helpful. Because of Covid restrictions, the restaurant was closed but there was a nice selection of cold and hot foods in the hotel store. My Cobb salad was good. (Close to Oakland airport.)
Cons: There was nothing not to like. It’s not fancy but comfortable and clean - pleasant enough for an overnight stay.
Okay 5.0
Pros: This is a dated property. The bar and restaurant were closed because covid. Check in was fine, When we got to our room we pulled back the bed spread and the sheets came with it. So we had to remake the bed right away. I gave this hilton an extra star because the shuttle was right on time coming and going to the airport, no wait either way. I would stay here again because of the close location to OAK.
Cons: Had ti remake bed. Temperature in the room was 68 a degrees and we couldn't get it any higher.
Okay 5.0
Cons: The hotel had no reservation from booking.com, even with my confirmation number we had to wait until everyone else got checked in first. Next time I will not be using booking.com, better to just call the hotel directly.
Excellent 10.0
Pros: It was nice & clean
Cons: It’s not free parking which mean that’s extra money coming out your pocket
Excellent 8.0
Pros: Location to the airport was great. Free shuttle came every 20 minutes.
Cons: The restaurant and bar was not available due to coronavirus.
Excellent 10.0
Pros: The staff was so helpful.  Hoel employee was beyond helpful as I was trying to help my daughter get a room due to flight changes.
Poor 1.0
Pros: The floor was not clean I took picture I was place in a room so far away from entrance i have a disability that caused me CB pain so I just left early to get help from family members with my bags
Excellent 9.0
Pros: I love the bathtub it’s so spacious and relaxing. The quiet and spacious room. The lady that serves breakfast is very sweet.
Cons: I did not like seeing something on the bottom of the toilet while take a bath. Housekeeping came right away. I did not like how I requested towels and had to over an hour. I called the desk three times. Also I requested batteries and they never made it.
Excellent 10.0
Pros: Shuttle to airport every 20 minutes. Friendly staff. Perfect if you need to be close to the OAK airport.
Okay 5.0
Pros: Hotel employee waiting at the main door every day to greet you and the wild turkeys outside were cool.
Cons: Definitely not worth $22/day to park, which they do not waive for Veterans, Disabled, Public Safety, nobody (I tried).
Okay 4.0
Pros: The location that’s it
Cons: Yes there service was not up to par the bathroom tub was dirty the sheet on the bed was dirty , I leave my wash cloth in the shower when I came back they throw it away , when I went for the garb and go breakfast they say I was not a gold or diamond member
Mediocre 3.0
Pros: The staff was really nice
Cons: The Hallways had a old smell. The rooms really needs upgrading , the hotel just needs an overall upgrade
Good 6.0
Cons: The cost of the room
Mediocre 3.0
Cons: Old, hidden cost, twin size bed, lights not working animals on property $100 daily deposit $28 to park
Poor 1.0
Cons: They charge your card randomly for who knows what. My bill was 1400 and I have over 4000.00 in who knows. Never refund the deposit but took one out daily. Cars get stolen from there and security doesn't do anything.
Excellent 9.0
Pros: Communication is key
Cons: paying for parking
Good 6.0
Pros: Free shuttle
Cons: Not the best neighborhood, probably the best place by the airport
Excellent 10.0
Pros: I like that it was very clean staff was polite and helpful! That makes a big difference!
Cons: Paying for parking!
Good 6.0
Pros: I liked that it was close to the airport
Cons: it wasn't as clean. I requested early check-in because of my flight change and had to sit in the lobby for 3 hours.the room wasn't as pictured I was looking forward to a better room
Excellent 8.0
Pros: Location
Cons: No
Good 7.0
Pros: Quality vs others in area
Cons: Parking fee was high
Excellent 10.0
Pros: I was not happy about the $20+plus parking fee, but staff took care of it, since it was late into the night.
Excellent 10.0
Pros: The hotel is very clean, and better when the Raiders would stay there.
Cons: No room service. ( Due to Corvic19)
Good 6.0
Pros: The location was what I needed. The staff was great very friendly and professional.
Cons: The interior needs some updating and the other hotel guest were not the best, they made the hotel smell like weed at all hours of the day and were very rowdy and loud at all hours of the night.
Poor 1.0
Pros: terrible service. Bait and switch
Cons: terrible service not given what I paid for. Dirty room. "Deluxe"room is a joke
Excellent 10.0
Pros: Cleanliness and staff
Cons: Location and outdated decor
Good 6.0
Pros: Hotel was close to the peterbilt dealership where pir semi was getting worked on as well as the gate
Cons: The bathroom tub was dirty. Had hair in it. Thongs were dusty. Even the card that said let's make it right had something on it. Guest needs were not taken into consideration as a full on party was outside as we tried to sleep Woke up to a mess.
Poor 1.0
Cons: The room had an old/moldy smell to it and was not a 3 star hotel. I had trouble getting in and out of the parking lot because my room key would not open gate.
Good 7.0
Pros: the workout room and the convenient hotel shuttle to and from airport
Cons: no continental breakfast; had to be some type of member
Mediocre 3.0
Pros: Parking was easy.
Cons: Neighbors were noisy. Vaccumed the floor above at 9:30pm. Started making noise at 6am. The walls are too thin. We also got put next to the linens closet. Constant doors opening all threw the night.
Poor 1.0
Cons: My room have a fleet, and they bite me several times
Poor 1.0
Cons: When I checked in I was informed that the plumbing was being worked on and that o would not be able to take a shower, brush my teeth, wash my hands or flush my toilet!! They didnt even discount the room! I ended up leaving and getting another room!
Good 7.0
Pros: Friendly staff, close to airport.
Cons: Room cleanliness was poor. Counters were dirty, bathroom floor needed mopping, hair in bathtub and a used towel from the previous guest was left in the bathroom.
Good 6.0
Pros: We felt the security was good!
Cons: The room was old, very dated.
Good 6.0
Pros: The room was exceptionally nice
Cons: Paying for parking at the hotel as a guest
Okay 5.0
Cons: Their parking passes did not work, the other exits/entrances were not working. When asked for a few items we were told to come us to the registration building to pick them up vs sending to our room. I expected more for The Hilton.
Okay 5.0
Pros: staff
Cons: rooms outdated . no microwaves in rooms. airconditioner leaked in room, carpet wet..not up to Hilton standards
Okay 5.0
Pros: The staff was friendly and the breakfast buffet was better than what many other hotels offer.
Cons: The room was not cleaned well, at check in there was something sticky on the nightstand and hair on the counter around the sink. Room is dated with lots of mildew. The bottom corner of the dresser was flaking off, was not vacuumed during the stay.
Okay 5.0
Pros: Quite and nice decoration
Cons: 1, this room is not designed for family with kid (maybe it's my fault to choose this room type) 2, poor internal room design. Not convenient
Okay 4.0
Pros: Loved the location and the bed was comfortable.
Cons: The door to our room had been kicked in and door jam was broken. They pieced it back together to fix. There was gross stains on the carpet, the shower had mildew and the mirror was dirty. The shower was also like taking a shower in a mister!
Mediocre 3.0
Pros: Good location for the purpose of the trip
Cons: Poor customer service at front desk when checked in
Okay 4.0
Pros: Nothing
Cons: Room small, no water pressure, staff not friendly..
Good 6.5
Cons: A/C and mini fridge were extremely noise, had to shut them off to be able to sleep. Very disappointed!
Okay 4.0
Pros: Size of room and cleanliness
Cons: Far below expectations of Hilton hotel. Television was not working and upon check-out noticed that it was unplugged. Rooms keys and gate key did not work which made it frustrating to return to front office to get back into room. Also, there was no ice
Good 6.5
Pros: The airport shuttle to OAK runs every 20 minutes starting at 4am. Always prompt and always on time.
Cons: The hotel is VERY dated. It is in serious need of remodeling, especially considering the price is nearly always $300 a night. For that money, I expect better.
Poor 1.0
Pros: Nothing!
Cons: The staff were very rude, room was clean until I found cockroaches in my pillows..eww. I also found a knife and a suspicious bad right on the hallway. Never expected that from the Hiltons. Worst hotel ever!
Poor 1.0
Pros: The staff were very mean, no customer service experience and did not welcome her guess with welcome and happy face. She need to keep her problems at and not bring to work place. I would never book hotel in Hilton at location again.
Mediocre 3.0
Cons: We checked by 4PM, showered, then went out. When we returned by 12AM, the keys did not work. I asked for new keys, but the clerk insisted that by her computer we were in different room. It took them 1/2hr to open the room to see that our luggage was in it
Mediocre 3.0
Pros: It was close to airport
Cons: The moment we walked in building it stink really bad smell and our room too. Pretty disappointed never expected this from a hilton.
Okay 5.0
Pros: The hotel was a fairly typical Hilton and entirely expected; clean, neat, simple, easy access to airport with shuttle. Reportedly WIFI was included.
Cons: The staff was not good. The receptionist ask two lady's in line if they were sisters and their reply was no, 'we are partners.' The receptionist said 'same thing.' Shuttle driver blocked me from getting my luggage until he got a tip; awful. Weird staff.
Okay 5.4
Pros: Convenient locatation, gated parking.
Cons: The rooms are tired. When you walk in the room its hard to believe that this is a Hilton property. This goes for the mini lobby in each of the satellite buildings. Needs a complete makeover or become a new company line called Hilton dormatory .
Excellent 8.5
Pros: Very clean Very comfortable bed and room Close to the airport - good for very early or late flights Convenient shuttle service to the airport and BART station I could print out my boarding pass for free on the lobby computer Compared to other hotels in the area with similar quality, it's very good value
Cons: Complementary wifi had issues - the signal showed as strong, but I would have to reconnect almost every 30 seconds, and that's not an exaggeration. The device doesn't have this problem with other networks, so the problem seems to lie in the network itself somewhere. There is free Internet in computers in the lobby, and I would recommend using that instead.
Excellent 10.0
Pros: Proximity to the airport and the front desk staff was awesome.
Cons: It was perfect.
Okay 5.1
Pros: The rooms are extremely dated, and have a very bad smell.
Good 6.5
Pros: I liked the location to oracle arena and the coliseum.
Cons: What I didn't like was the squeaky floor above. EVERYTIME someone walked in the floor above you could hear it.
Excellent 8.3
Pros: Clean large rooms, friendly staff, near airport
Cons: Nothing
Hilton Oakland Airport - Oakland
Rated #7
7.6
Good 7.6
Based on 400 reviews
Details
Reviews
C$ 202

Cleanliness
7.9
Comfort
7.9
Facilities
7.0
Location
7.3
Overall
6.9
Overall 7.4 Good
Based on 1,266 reviews
Cleanliness
7.9
Comfort
7.9
Facilities
7.0
Location
7.3
Overall
6.9
Cleanliness
7.8
Comfort
7.8
Location
7.4
Services
7.5
Staff
7.9
Cleanliness
7.8
Comfort
9.2
Facilities
8.0
Location
6.5
Overall
7.6
Cleanliness
8.1
Comfort
8.0
Location
7.3
Services
7.6
Staff
7.8
Cleanliness
7.9
Comfort
8.2
Facilities
8.0
Location
7.5
Overall
8.0
Cleanliness
7.8
Comfort
7.8
Facilities
6.0
Location
7.1
Overall
5.6
Cleanliness
7.5
Comfort
7.6
Location
6.6
Services
6.9
Staff
7.6

Excellent 10.0
Pros: Location to airport
Cons: Nothing in walking distance to eat, doesn't seem like the safest of areas
Excellent 9.0
Pros: Location
Cons: Light switch in bathroom vanity area had a humming sound all night.
Okay 5.0
Pros: The room was clean and comfortable
Cons: Got charged for parking even though when I booked it said free parking. Our room key got locked out at 10:30 am even though checkout isn't until 12... so we got locked out of our room while trying to get everything out of our room to leave. Also the neighborhood is horrible.
Good 7.9
Pros: Location to the arena and easy access to the highway
Cons: People smoking outside of our door, smoke was coming into the room.. also no shuttle to the arena. Used to have that service and the reason I booked there. Was told only to the airport.
Poor 1.0
Pros: I don’t recommend this place. There is a lot of pimps and violence. Some dude came up to me saying if I needed someone to love me and I felt unsafe. Please don’t come here
Cons: I don’t recommend this place. There is a lot of pimps and violence. Some dude came up to me saying if I needed someone to love me and I felt unsafe. Please don’t come here
Excellent 10.0
Pros: Everything is amazing
Excellent 9.0
Pros: great for airport shuttle early morning.
Cons: paying for parking
Poor 1.0
Pros: Horrible
Excellent 8.0
Pros: Fresh paint in room. Bed and bedding was very nice.
Cons: Fire alarm went off
Mediocre 2.0
Pros: Nothing
Cons: The hotel was not clean at all and very dated. It was by far the worst Radisson hotel I've ever stayed at!
Poor 1.0
Cons: Thermostat did not work. Shower water pressure was low.
Good 7.0
Pros: location
Cons: elevators tv
Excellent 10.0
Pros: Closeness to where I needed to be
Cons: The door was very hard to close...I didn't feel totally comfortable with the way the door was....
Excellent 10.0
Pros: Very clean
Cons: I don't like the fact that they charge you for parking... there is absolutely no street parking (if there was, it is way to dangerous to park on any street near tha hotel) so you have to park in their lot.
Mediocre 2.0
Pros: It is a dump!!! Nothing
Cons: Poor shuttle service. , poor service
Okay 5.0
Pros: It's close to the Oakland Airport and they have a free shuttle.
Cons: The carpet by the door was soaking wet. I used two bath towels to clean it up and when clean towels were delivered to me I told the guy about it he just looked nervous, said okay, and walked away.
Excellent 10.0
Pros: I loved how clean the rooms were.
Cons: Nope
Good 6.0
Pros: Location, clean room bed was comfortable.
Cons: Room smelled like someone had smoked in it before. How to adjust the room temperature was confusing to use. I would recommend this hotel, but if room smelled to go ask for another room. I was tired and just wanted to go to sleep and get ready for next day
Excellent 9.0
Pros: The space, location, and services
Cons: Just had some loud neighbors
Good 7.0
Pros: TV options and the bed
Cons: The people next store to me were loud and were smoking cigarettes right out front where it would draft into my room, which really sucked. Plus when I arrived to my room there were a couple of empty glasses in front of the window too.
Okay 4.0
Pros: At least there were no spiders and cockroaches in the room
Cons: I stayed there because SF hotels were fully booked. The place is distant, the shuttle service is a joke, same for the breakfast, and my room was smelling as if someone was smoking weed every day during the past year.... Also most of the stuff is not motivated at all, I had to insist to give me breakfast even though it was included in my booking.. Terrible value for money.
Poor 1.0
Pros: The best part of this hotel was the shuttle driver, who also ended up helping us drag our luggage up the stairs.
Cons: First off this is NOT a hotel it is a MOTEL. We had to carry our luggage upstairs to a second story out side room. This MOTEL is located in a sketchy part of town. Rooms updated but still dirty. Smelled weird.
Excellent 10.0
Pros: Location. Perfect getaway hotel
Cons: There was something going on in the room next to us at night. When we checked out in the morning as we were walking out we were completely shocked to see a dead body. It was a sad note to end our trip on.
Excellent 10.0
Pros: Location, gate guard, updates
Cons: The tub looked dirty
Good 7.0
Pros: The bed was comfy, liked the TV setup and channels offered.
Cons: A couple of the outlets in my room did not work. They were totally worn out, the heater hardly worked, and to make it worse the door was drafty and had to stick a towel in it to stop cold air leaking in. My previous room was awesome here but not this one.
Mediocre 2.4
Okay 4.0
Pros: Bedding
Cons: The outside needs updating and cleaned up
Okay 5.0
Pros: Clean and nice staff
Cons: My door was super hard to shut. My daughter couldn’t even shut it. And first keys we got didn’t work. And to top it off. Raider fan were partying all night long. Couldn’t sleep, very thin walls.
Poor 1.0
Pros: There's no way this location should be considered a 3 star hotel. It was comparable to a hotel 6, but dirty inside the rooms and unsafe outside with a huge gate around the place and guards. Doors that open to outside like a motel.
Cons: There wasn't really anything to like. Room smelled like mold. Floors were dirty. Walls were grimy. There was a bug next to the coffee maker. I paid for two nights and only stayed one because it was so terrible. Also, they charge you 9 dollars to par
Okay 5.0
Pros: Nothing. Pool was closed. Bathtub wouldn’t drain as well as the sink. Room smelled
Cons: Having a clean bathtub and one that drains and not fill up with dirty water when you are showering would have been nice. As well as a sink that drains when you brush your teeth. This place was absolutely gross. Horrible experience.
Poor 1.0
Pros: The location.
Cons: Room was dirty and had outdoor access. The area was barely lit so felt very unsafe, especially because room was on back side of building near parking lot. There was a HUGE draft around door and room was SO LOUD! Manager would not return my calls. Terrible
Poor 1.0
Cons: The room is old, not very clean. There was some leak under the floor in the bathroom as there was water on the floor when the bathtub was not used. The rug in the hallway was wet. Unable to bath or take a shower.
Good 6.0
Pros: Easy to find with adequaate parking
Cons: Website shows only the hotel not the motel units...misleading
Mediocre 2.0
Pros: The lobby and the restaurant was nice.
Cons: The staff was very unprofessional
Okay 5.0
Pros: Location
Cons: No proper room service Surprise parking charges Bath tub not draining took a day to fix it
Good 6.0
Cons: The A/C was not working all night. The staff didn't communicate the proper workings of the A/C system. The bathroom tub got clogged.
Good 6.0
Pros: The air conditioning worked .
Mediocre 3.0
Pros: I was traveling for business and wanted something inexpensive as I was just sleeping 8 hours and leaving for the airport in the morning. It was one of the cheapest available.
Cons: Noisy; grounds need a power wash badly.
Poor 1.0
Pros: It was pretty close to the Oakland coliseum
Cons: The staff was really rude. The tv did not work. The bathroom sink was clogged. They were trimming the palm trees and waited to ask me to move my car until after they had let all the cuttings cover my car!
Excellent 8.8
Pros: My room was very clean and I slept well the bed was very comfortable.
Cons: The water pressure in the shower was horrible. I was unable to feel the comfort of the shower. I also was disturbed often during our stay from housekeeping.
Good 7.0
Pros: It really was in a nice location for our purposes, and the staff was friendly.
Cons: Our only issue was that the room was pretty dirty. Looked like floors weren't vacuumed often, the tub had a lot of hair, and the sink was dirty and clogged.
Okay 5.0
Pros: Location & staff
Cons: Lots of sketchy ppl. Hairs in bathtub
Good 6.0
Pros: I enjoyed the two queen bed room.
Cons: The hotel gave my family a room in the older, unrenovated exterior rooms near a large party of bikers openly smoking cannabis in the parking lot. The security guard appeared afraid to confront the bikers about the illegal drug use.
Okay 4.0
Pros: Hotel prices with motel quality.
Cons: See above
Good 7.0
Pros: The beds were comfortable and the room was clean.
Cons: Our room was on the second floor of the motel section of the hotel WITH NO ELEVATOR. It was no fun dragging our suitcases up and down the steps, although hotel staff helped with one suitcase when we checked in.
Poor 1.0
Pros: NOTHING!!!!
Cons: WORST LOCATION; REMINDED ME OF A CHEAP MOTEL 6; FOOD WAS LOUSY; NO PICKUP SERVICE TO\& FROM THE TRAIN STATION; RUNDOWN HOTEL; RADISSON SHOULD BE ASHAMED TO HAVE THIS HOTEL CALLED RADISSON;THIS PLACE WASN'T WORTH THE PRICE I PAID;SMOKING SMELL THROUGHOUT.
Mediocre 2.0
Pros: Bar Kitchen staff was very kind and offered great service. The front desk and others were horrible.
Cons: This is a Motel 6 in disguise The only up scale thing about this joint is the bar prices ..... not the bar, just the prices. We slept with headlights in the window. Our bed was literally 12 ft from our car, separated only by a window and sidewalk.
Okay 5.0
Cons: We were very disappointed that this was a motel and not a hotel. We had to walk up stairs with a lot of luggage since there was not an elevator.
Okay 5.0
Pros: The staff was very kind. Parking was easy and free.
Cons: Besides the lobby the hotel is dated.
Poor 1.0
Pros: It's fine
Cons: Wasn't thrilled about the shooting across the street
Mediocre 2.0
Cons: Dirty. Had to change rooms because the electricity was having problems. Air conditioning unit did not work. They did not clean the room and bring anymore amenities. The fitness center was also unclean and trashy.
Okay 4.0
Pros: The rooms were nice, some details in bath looked old and rusted
Cons: It looked tired and rundown, the rooms were better then the outside of the buildings
Poor 1.0
Pros: Distance from the Airport
Cons: Its more like a motel than a Hotel.
Mediocre 2.0
Pros: Room clean
Cons: when we went into the room for the first time I found that the telephone is not working and the television set was not working. I went downstairs, after no one answered my cellphone, reported problems. Not fixed whole 3 day stay!!!!!!!!!
Mediocre 2.0
Pros: The location, but that's about it
Cons: Yes the Tv did not work and there were blood stain all over the blanket which I did not notice until the morning. I checked in around 10;30pm. I was really disgusted and took pictures of the blanket and showed the staff. Nothing was offered to me. Awful.
Mediocre 3.7
Cons: I was in a second floor exterior facing motel room with no elevator. They did not say this was an option. All the hotel photos look like a regular hotel. I should have been in an area with an elevator and part of the hotel. Not a scary out building. There were foot prints all over the floor and the rug was wet. All and all DISGUSTING
Mediocre 2.0
Pros: It was reasonably close to my office in Hayward.
Cons: I had an outside entrance room, on the very end row adjacent to the parking lot. I heard cars, people talking and every other possible sound until about 2 AM both nights.
Mediocre 2.0
Pros: Close to airport
Cons: Phone and heater not working
Good 7.4
Pros: Have stayed 2x and both times, staff was responsive, room was clean and beds comfortable. Rooms away from noisy street. Room 133 a bit drafty but not noisy. Security guard at night checks all cars coming in and makes note of them. Gate closes a bit more. Convenient for us to Bart to SFO and drive around as needed.
Cons: Door had some air leaks but not too bad. TV channels seems to be mostly Ads.
Okay 5.7
Pros: The rooms are standard, comfortable hotel rooms, with good beds, linens, with the extras of a standard refrigerator, microwave, and desk. A spacious enough place to work and sleep in.
Cons: The hotel is old and tired and the hallways are gaudy and brightly lit. The area looks very industrial and the hotel is right next to the freeway (though the noise doesn't come through on the inner side). Close to the airport and stadium, so convenient, just not a place you want to go for a stroll.
Okay 5.4
Cons: It's both a hotel and motel.
Excellent 10.0
Pros: We got in from our flight to the Oakland airport late at night and the Radisson hotel shuttle came and picked us up promptly. The driver was very nice and polite. When we got to the hotel it was very late at night but the hotel staff was welcoming and pleasant. We also had to leave early in the morning but for our very short stay, it was a good one.
Good 7.4
Pros: Room. Bed. Bath. Fantastic. Very modern and comfortable
Cons: Did not service my room (empty trash, fresh towels, replace Keurig coffee etc. etc. ). Door let in to much hallway noise and light. Restaurant poorly managed, would suggest planning on eating off site.
Radisson Hotel Oakland Airport - Oakland
Rated #8
7.4
Good 7.4
Based on 1,266 reviews
Details
Reviews
C$ 138

Cleanliness
7.8
Comfort
7.8
Facilities
6.4
Location
7.9
Overall
6.8
Overall 7.2 Good
Based on 1,189 reviews
Cleanliness
7.8
Comfort
7.8
Facilities
6.4
Location
7.9
Overall
6.8
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
7.0
Comfort
6.0
Facilities
7.0
Location
8.0
Staff
5.0
Cleanliness
7.3
Comfort
7.1
Location
7.5
Services
6.9
Staff
7.3
Cleanliness
7.5
Comfort
6.8
Facilities
6.0
Location
7.1
Overall
7.0
Cleanliness
8.0
Comfort
8.0
Facilities
6.6
Location
7.3
Overall
6.6
Cleanliness
8.3
Comfort
8.2
Location
8.1
Services
7.6
Staff
7.9
Cleanliness
7.8
Comfort
7.7
Facilities
8.0
Location
7.6
Overall
7.5
Cleanliness
7.6
Comfort
7.6
Facilities
6.1
Location
7.9
Overall
6.7
Cleanliness
7.6
Comfort
7.4
Location
7.8
Services
7.1
Staff
7.5

Good 6.0
Pros: Location.
Cons: Closet was too small,broken shower head latch, not enough towels.
Poor 1.0
Pros: Sorry I didn’t like the smell and some cleaning
Cons: Yes it smelled like alot of smoke and also was not very clean
Good 7.0
Pros: nice and quiet, clean and reasonably priced
Cons: everything okay
Excellent 10.0
Cons: The fees
Excellent 10.0
Pros: Try to request a room on the ground level, theres.no elevators.
Cons: Try to request a room on the ground level, theres.no elevators.
Excellent 9.0
Pros: It was a great stay . Thank you
Excellent 10.0
Pros: The location and hospitality was what I expected, which was great!
Cons: No
Mediocre 2.0
Pros: Close to airport
Cons: Charged $9 for parking,all hallways and our first room completely smelled like pot. No ice machines in building,walls had stains,no menus in room,shower was so low I had to keep my knees bent while showing.The toilet was very low & crooked, $100 deposit.
Excellent 8.0
Pros: Room Service, was very accommodating.
Cons: The driver at the airport shuttle who picked me up on 10/29/20 at approx. 4:30pm wasn't wearing a mask and made no attempt to put one on.
Okay 4.0
Pros: The tv
Cons: The stuff had no masks on the room have a bad smell didn’t feel clean
Excellent 10.0
Pros: location, shuttle
Mediocre 3.0
Cons: Location, run down rooms, not clean, staff not in compliance with covid-19
Poor 1.0
Cons: Security is horrible. They stalk you. They let cars get stolen and do nothing about it. Staff doesn't help with anything. The room was dirty upon arrival. They don't change you sheets or do anything. They charge for things you don't authorize
Okay 4.0
Pros: The best thing about the hotel is the proximity to the airport and the free WIFI
Cons: This hotel is scary with lots of sketchy people around.There are 3 buildings with a small dark parking lot.The rooms smelled of marijuana/cigarettes and bathroom had lots of water damage.It was really noisy all night.Got woken up by people fighting at 5am
Mediocre 3.0
Pros: The hotel was great
Cons: had trash under the bed like the room service didn’t clean it good ... in the shower water didn’t get hot
Good 7.0
Pros: The patios on every room.
Cons: Room service
Poor 1.0
Pros: Leaving this hotel
Cons: First the supervisor very rude, second there bugs inside my room, three they didn't want give extra towel, four people was fighting and the back of the hoteling and screaming at 11pm at night.
Okay 4.0
Cons: Room smelled like smoke. Needs updating.
Poor 1.0
Pros: Location
Cons: EVERYTHING!!! I will never stay here again! False advertising in photos. Room was very dirty
Mediocre 3.0
Pros: Not much really nothing to give a great comment
Cons: had me in a room that was not much clean and A.c went out they had to put me in another room just waist of money
Mediocre 3.0
Pros: Convenience
Cons: Front desk staff and manager on duty at time
Okay 5.0
Pros: Close to airport
Cons: noise level was crazy heard doors slamming all night long. Therefore I did not get sleep
Good 6.0
Pros: You get what you pay for. This was average for a budget motel.
Cons: The bed was miserably firm.
Excellent 10.0
Pros: Cleanliness Employers friendliness and overall nice hotel. Resturant excellent!!
Cons: Nothing
Mediocre 3.0
Pros: This hotel should not be a 3 star hotel.
Cons: I can hear every sound from outside and other rooms
Excellent 10.0
Pros: Clean and quiet!
Cons: No
Poor 1.0
Pros: Quick ride to and from Oakland airport
Cons: Booked and paid for a king room. Arrived at the hotel and was informed that they sold out and now we only get a double, but no price change.
Okay 4.0
Pros: It was close to the airport
Cons: It smelled like smoke—everywhere.
Excellent 8.0
Pros: Very comfortable bed.
Cons: There was a lot of traffic noise since our room faced the busy street. Next time I would request a room facing the back.
Mediocre 3.0
Pros: Location
Cons: Shower didn't work
Excellent 8.0
Pros: Nice hotel, was cheaper at front desk that what I paid through internet
Cons: No everything was good.
Okay 5.0
Pros: The staff was very nice and accommodating
Cons: Needs some updating. The coffee maker didn't work. Light in bathroom didn't work either. It wasn't the most clean hotel either.
Good 7.7
Pros: The room was clean ..
Cons: Not a lot
Good 7.0
Pros: It was fairly clean
Cons: The shower ,was clogged ..water wasn't going down the tub fast enough and building up in the tub
Excellent 10.0
Pros: airport location & view of the Warriors victory fireworks!
Cons: unable to checkin upon arrival. I expected my room to be paid so that my wife & I could meet our family apptment.
Excellent 8.0
Pros: The staff, very friendly, knowledgeable and quick.
Cons: our room was level with the Bart trains. The picture of the hotel makes it appear to be further from the road than reality. I probably will not stay there again because of the location.
Good 6.0
Pros: Easy yo get to the hotel. Near the freeway and food.
Cons: Smells old...carpet smells like old cigarettes. Also? If your room faces the street, you can hear people arguing on the street.
Excellent 10.0
Pros: Close to BART
Good 6.0
Pros: Friendly staff.
Cons: The price of parking. No creamer in the room to accompany the coffee. Excessive smoking from other guests on our floor. Vent in bathroom did not work.
Okay 5.0
Pros: The staff was very helpful and kind!
Cons: The room smelled like sewer! All night! I bought two rooms for my family, it wasn't just one room, it was both
Good 6.0
Cons: Their phone system at the hotel did not work. I was sent to waiting and it lasted over 5 minutes the first time after which I quit and called again.Same thing. The third time they answered and from then all was well. I have stayed in this hotel over man
Poor 1.0
Pros: n/a
Cons: This hotel staff was rude. The location is right next to a Marijuana Grow so the entire hall ways and our rooms smelled like weed.
Good 6.2
Pros: Shuttle service, clean rooms, some service
Cons: Some service, ambience, hall carpeting stained in my building, lamps dim
Poor 1.0
Pros: The room and the hotel overall was fine.
Cons: It did not meet the star level. The staff was rude and charged $--- on our card and charged multiple times for one night. Then when we spoke to the manager she made excuses for her team.
Okay 5.0
Pros: Nothing
Cons: Paid almost ------ dollars for a 4 night, no breakfast. Our family who live there said it was a nice hotel but paying all that money was something. We were there for lose of a family member.
Okay 5.0
Pros: Close to airport.......bar & grill
Okay 5.0
Pros: price
Cons: cleanliness/maintenance, access to transit
Poor 1.0
Cons: Pull out in the couch was dirty and not made, when we called they brought sheets but the staff said "it's not my job to put sheets on" and told us to leave the dirty sheets in the room.
Good 7.0
Pros: Coveniencevto airport
Good 7.0
Cons: Constant motorcycles across street at dealership hard to sleep
Good 6.0
Pros: Location and shuttle to airport
Cons: Room was outback in unattached building, on second floor and no elevator.
Mediocre 3.0
Pros: the room were clean classy and nice
Cons: check in was the worst
Okay 5.1
Pros: Good location
Cons: Not enough help. Too much waiting
Mediocre 3.7
Pros: The staff at the front desk was friendly and helpful.
Cons: The room had stains all over the bed spread. The entire hotel even though non smoking smelled like smoke everywhere. The hotel was in the middle of a warehouse district and there was nothing within walking distance outside of the other hotels.
Mediocre 3.7
Pros: Clean and comfortable
Cons: Way overpriced for this market. Should be $60-$75 a night.
Okay 5.7
Pros: Staff try hard to please
Cons: This was my second state; the two were about a week apart. The first one was good, but there were lots of problems this time. The main one was with the key, which failed repeatedly. Also, I tried to print something in the business center, but it does not have a printer and the one at the desk (which was supposed to be accessed via the business center) also failed.
Excellent 8.5
Pros: Night manager who checked me in was very nice and professional
Cons: The hallways had a musty smell
Good 6.5
Pros: The room was great. Did not get to spend too much time in it though. Morning clerk was great!
Cons: Clerk who checked us in was not in good mood and it really showed. She was very short and seemed like we were bothering her. Others were being given complementary water. We were not. We were unsure where to go in parking lot and building. We were not told of the free breakfast and missed it completely.
Good 6.2
Pros: Staff was helpful and courteous.
Excellent 8.2
Pros: Overall the room was very comfortable and well decorated. The bathroom has a slight smell but it did not look dirty in any way. There is a restaurant on the premises so that made it easier for me on a business trip to relax and get work done before my meeting. Plenty of parking.
Cons: Smell in bathroom and they charge for printing from the business center.
Excellent 9.1
Pros: Very friendly and accommodating staff at the front desk. I had to drop off our rental vehicle the night before leaving Oakland and they actually came to pick me up from the rental facility to take me back to the hotel. In the morning I caught the hotel shuttle to the airport. The shuttle driver was friendly and helped with everything we wanted to do, even suggesting places we could eat nearby. The free breakfast at the hotel was Fantastic with lots to choose from. The rooms were comfortable with good amenities in the bathroom.
Cons: There was a strong smell of mothballs in the stairwell and hallway of the back right wing of the hotel where we stayed. That had me scared a little as we came in but the rooms were fine and clean.
Okay 5.7
Pros: The room was clean and comfortable
Cons: The staff was horrible. Didn't seem like they cared at all. Upon check in the lady at counter was watching something on her tablet and continued to watch it while I standed there and waited to be checked in. Totally rude and unprofessional.
Excellent 8.2
Pros: Mother-in-law & I were in a room for the disabled. It was obviously not put together with input from a handicapped person. But it was clean, quiet and comfortable.
Excellent 9.4
Pros: Staff cleanliness all good.
Cons: Overpriced restaurant and bar
Excellent 10.0
Pros: The staff was very helpful and friendly and the location was perfect for our stay.
Cons: Unfortunately, we had to pay for parking when we stayed.
Okay 4.2
Cons: I'm a heavy sleeper but the wafts of cigarette Smoke from the other rooms was pretty bad. How about having smoking floors and non smoking floors like every other hotel? Instead they have smoking rooms next to non smoking rooms.
Good 6.8
Pros: I loved my window, it opened all the way! I loved sun bathing on the little balcony. The bed was awesom and well the room all together was great. Even one of the elevators was super fast, that was awesome.
Cons: The staff was rude, they would give uncomfortable stares. I would call to communicate my arrival in the lobby, for payment. And even after they would act clueless. In my opinion if somebody has been staying there for 5 days + you should not be such a jerk.
Good 6.6
Pros: Front desk staff was very friendly
Cons: Room smelled like smoke! Bed was very hard.
Good 6.6
Pros: Location and Rooms were nice.
Cons: The staff was terrible . I spent a total of 5 1/2 of my trip dealing with the front desk over the rooms. I talked too 9 different people in total and only 2 actualy had a clue what was remotely going on. I was one of many guests having the same problems for the 3 days I was there. The parking is very small for a large location also. It does no good to have nice rooms when you are unable to actually check in to them ....
Okay 5.6
Pros: Location
Cons: Carmen at front desk was very rude to me. I called for the shuttle, after the A's game, and it took much longer than front desk had indicated. When I called and talked to Carmen (spelling may be wrong), she eventually hung up on me.
Good 6.3
Pros: Windows that open, free shuttle.
Cons: Traffic noise, not much around to do/eat.
Good 7.6
Pros: Balcony was nice; not much of a view, but not sure they could do much about that.
Cons: No water pressure on the top floor for the shower. Was supposed to be queen beds, but turned out to be doubles (didn't catch that as we went into the room, only noticed as we got ready for bed).
Excellent 9.3
Pros: Extremely pleasant staff. Very helpful and courteous. Clean room, good bedding. Quick access to/from OAK airport. Not the fanciest place in the world, but a great value for the money. Highly recommended if you need a layover room.
Oakland Airport Executive Hotel - Oakland
Rated #9
7.2
Good 7.2
Based on 1,189 reviews
Details
Reviews
C$ 133

Cleanliness
7.3
Comfort
7.4
Facilities
5.5
Location
7.7
Overall
6.2
Overall 7.1 Good
Based on 483 reviews
Cleanliness
7.3
Comfort
7.4
Facilities
5.5
Location
7.7
Overall
6.2
Cleanliness
7.0
Comfort
7.0
Location
7.5
Services
6.7
Staff
7.3
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
5.0
Comfort
5.0
Facilities
3.0
Location
6.3
Overall
6.0
Cleanliness
7.5
Comfort
7.7
Location
7.8
Services
7.0
Staff
7.7
Cleanliness
6.9
Comfort
7.0
Facilities
5.0
Location
7.7
Overall
4.0
Cleanliness
7.7
Comfort
7.4
Facilities
6.0
Location
7.7
Overall
7.0
Cleanliness
7.0
Comfort
7.2
Location
8.0
Services
6.5
Staff
7.5

Good 6.0
Pros: There was no breakfast. But me and my wife LOVE the balconies overlooking the pool.
Cons: The hot water wasn't getting hot and the television wasn't working properly. So we paid too much to kick back an
Excellent 10.0
Pros: It was just right for what we needed. Quiet private great location and price.
Good 6.0
Pros: The room was clean and pleasant though a bit rough in the bathroom area. The hairdryer plug was nonfunctional. The painting was sloppy.
Cons: The staff upon reception was not welcoming. Very little communication or explanation of what to expect or how things worked. Checkout was easy enough but also lacked interest in how my stay went or warmth. Improvement in this area will result in greater customer satisfaction.
Excellent 8.0
Pros: Great room very spacious
Cons: The area is a bit noisy at times.
Okay 5.0
Pros: The bathroom in the room was big and had plenty of counter space. There was a balcony that overlooked the courtyard. The bed was big.
Cons: I was traveling with a temporary ID because my previous one expired during COVID. I used the same temporary paper ID that the DMV gave me while in Hawaii, to get through security at the airport, and to get a alcoholic beverage at the Oakland airport. The staff gave me a real hard time about using that same ID. I was whipped out from traveling and really just wanted to relax. I felt as though I had to plead and cry for them to let me stay in the room that I had booked days in advance. The vending machine was broken. No good food places to eat near the hotel. I went to another hotel bar to eat dinner that night. People where playing music loud in the pool area until late in the evening.
Mediocre 3.0
Pros: The pool. And the location of my room.
Cons: The floor was dirty. And I had roaches in my room
Okay 4.0
Pros: Parking available and close to door. Patio area was nice. Wished I asked for up stairs for private patio. Staff was very polite and professional.
Cons: Wasn’t cleaned. Floors seemed very dirty. Tables weren’t wiped prior to my arrival. I could see lots of dried spills. The remote only had one battery and no back piece. Didn’t trust the covers if the table weren’t even wiped.
Poor 1.0
Pros: Nothing really
Cons: They came in my room while I was sleeping and turned the light on and slammed the door disrespectful and I had already paid for my room
Okay 5.0
Pros: Every thing was good
Cons: No complaints
Excellent 10.0
Okay 4.0
Pros: Short commute to work
Cons: Everything is outdated in the room. Bathroom door does not lock. Air seeps in through the cracks from the doors so it’s always cold. The shower is rusted.
Excellent 10.0
Pros: location & efficiency
Okay 4.0
Pros: We had a bed.
Cons: For the price paid, I would have expected a 4 or 5 star hotel. But we are talking the Bay area.
Excellent 10.0
Pros: Its location and very helpful staff
Poor 1.0
Pros: Close to airport and inexpensive
Cons: Location, unpleasant staff, run down, noisy. Will never stay here again
Excellent 9.2
Pros: 24-hour airport shuttle came in handy with our 5:00 a.m. flight. Room was large, comfortable, well supplied, and nicely decorated.
Cons: Shower leaked through bathroom wall into "closet" area. Lots of lighting on interior grounds and black out curtains did not completely block the windows. Quite a bit of road noise, but our suite was on the end closest to the road.
Excellent 10.0
Pros: Clean room, free wifi and breakfast, close to the airport.
Cons: The bathroom window, which overlooks the front balcony, did not lock bc it wouldnt close all the way and that was a little bit of a security concern and kept the bathroom cold.
Excellent 10.0
Pros: This is a great hotel to stay at in the Oakland Area! Clean, secured parking and a charming courtyard.
Cons: My only complaint on this stay is that there were no coffee cups in the room. Minor complaint. I used one of the water cups for the coffee.
Poor 1.0
Pros: The staff were great
Cons: The room was really run down .
Excellent 10.0
Pros: Staff friendly and went above and beyond to provide excellent service. Allowed early check-in. Held our luggage after checkout until we came back for shuttle to airport.
Cons: nope - not a 4 star hotel, showing its age but room was spotless and staff excellent
Excellent 8.0
Pros: I am going to mention price. This place is always inexpensive and clean. Nice bed, refrig and microwave.
Cons: Saturday night party was loud. No workout space altho they have a really nice pool
Okay 5.0
Pros: close to where i landed at Oakland
Cons: no carpet,noisy conveyer belt running all night outside my window, & an "old fashion "heater/ac" unit that sounded like a bomb everytime it turned on or off "ALL NIGHT LONG"....did not stay steadily on as I would prefer, so it kept waking me up all night
Good 7.7
Pros: We didn't' come to vacation, but to have a place to sleep. The hotel was adjacent to the airport, available and safe. We stayed one night. The staff and shuttle service were great. Thank you.
Okay 5.1
Pros: Staff at the front desk was nice and helpful. Park and fly was convenient.
Cons: Found a cockroach in the room that wanted my sandwich and some of the power outlets didn't work.
Excellent 10.0
Pros: 2 entrances front and back access to pool. Easy and safe gated parking. Large spacious room for the money.
Cons: No cons at this time
Okay 4.8
Pros: This hotel was very close to the airport and had a free shuttle. The rooms appeared clean.
Cons: Very outdated, did not feel safe, could hear everything neighbors said, seemed more like a pay by the hour place
Econo Lodge Inn & Suites Oakland Airport - Oakland
Rated #10
7.1
Good 7.1
Based on 483 reviews
Details
Reviews
C$ 174

Cleanliness
7.8
Comfort
7.6
Facilities
5.8
Location
7.0
Overall
6.6
Overall 7.1 Good
Based on 472 reviews
Cleanliness
7.8
Comfort
7.6
Facilities
5.8
Location
7.0
Overall
6.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
5.6
Comfort
7.0
Facilities
5.0
Location
5.0
Overall
7.0
Cleanliness
7.9
Comfort
7.7
Location
6.8
Services
7.5
Staff
8.1
Cleanliness
4.0
Comfort
2.0
Facilities
4.0
Location
2.0
Staff
4.0
Cleanliness
5.3
Comfort
5.3
Facilities
5.3
Location
5.3
Overall
5.3
Cleanliness
8.2
Comfort
7.7
Location
7.1
Services
7.5
Staff
8.4
Cleanliness
8.0
Comfort
7.9
Facilities
8.0
Location
7.6
Overall
8.0
Cleanliness
7.5
Comfort
7.5
Facilities
4.6
Location
7.3
Overall
5.0
Cleanliness
7.1
Comfort
6.9
Location
6.6
Services
6.5
Staff
6.8

Excellent 10.0
Pros: the complimentary breakfast was amazing great variety and nice staff.
Okay 4.0
Pros: Bathroom was ok but have a real bad oder.
Cons: There where roaches in my room the window is really dirty,I have to clean my room my self before get settle.beds was not good,tv also,no bible or a clock was in my room. Manager was great,he was .there is always loud noise out side.not good .
Okay 5.0
Pros: Price
Cons: Area
Good 7.0
Pros: The room is really okits
Cons: We better beds and dressers the
Good 6.0
Pros: Had great options for food. The place was a really great price,especially in the area it's located.
Excellent 10.0
Pros: Room set up and staff
Cons: Nothing around
Okay 4.0
Pros: Staff was okay
Cons: Bag breakfast because of Corona virus.
Excellent 8.0
Pros: Everything was great and close to all eatery’s and shops
Cons: The air conditioner wasn’t cold and unable to adjust temperature button wasn’t in working orded
Good 6.0
Pros: Close to airport, free shuttle
Cons: Just an average meh airport convenient hotel. Shower was in need of a scrub or a re tile. Beds were standard and not extremely comfortable. Decent and convenient for the cost.
Excellent 8.0
Cons: I have to pay a incidental fee of $200. Still waiting to receive it back.
Excellent 9.0
Pros: Bathtub,Breakfast
Cons: ABC Channel TV was not good at all.
Okay 5.0
Pros: Very friendly staff. Good breakfast. Free parking.
Cons: Location on dark street. Old motel.
Mediocre 2.0
Pros: Not much.
Cons: Old dated motel property. Rough looking.
Mediocre 3.0
Pros: Staff was friendly and helpful
Cons: Very bad area..close to coliseum but the street where is located is home to a handful of homeless people. That area is not clean at all and room was very outdated and not very clean.
Poor 1.0
Pros: Room are dirty and toilet was very unsanitary and unhygienic
Poor 1.0
Pros: Bed Bugs
Cons: BED BUGS
Poor 1.0
Pros: BED BUGS
Cons: Terrible BED BUGS!!!!!!
Excellent 9.2
Okay 4.0
Pros: While quite old and outdated (even had window units for A/C), it was quite clean. Did not feel comfortable with homeless around. Did not feel this place should have been included in my Star category.
Cons: At checkout, the lady behind the desk refused to give me any kind of receipt showing I would have nothing charged against my CC for incidentals. Refused to give me even a written out note on a plane piece of paper with her signature. Never refused before.
Mediocre 2.0
Pros: Nothing.
Cons: It was really loud when we were trying to sleep.
Good 7.0
Pros: It was convenient to where we needed to be and clean. AC worked fine and was not too noisy. Breakfast was fine, a few hot items.
Cons: We had hoped to leave our car at the hotel and take BART into the city; however, since we were technically checked out, we were not able do to that. While I understand, it would have been nice to do.
Poor 1.0
Pros: Î would like our money back. It was a terrible experience for all of 4hours. We don’t smoke yet had a smoking room. The shower head fell off the shower before ever getting in. The hotel phone did not work to report the problem, bed poor.
Cons: The hotel clerk was very nice. Sorry I reversed the like and dislike information.
Okay 4.0
Cons: Definitely not a 3 star hotel.
Poor 1.0
Pros: nothing
Cons: the rooms were small and outdated, needed a fresh coat of paint, to get rid of the stale smell. the elevator made enough noise that it made you feel unsafe. the deposit of 200.00 was too much, and took four days to get back.
Excellent 10.0
Pros: Timely fashion
Cons: No
Poor 1.0
Pros: Nothing
Cons: It was freezing and the heater was not working. The room smelled ugly. The hotel was in a very dangerous part of town. Room was filthy. No toiletries in the room and towel were stinky!
Poor 1.0
Pros: No good
Cons: No good Too much open my credit card $---- Price too expensive for that low hotel. I wish i dont want to stay here
Excellent 8.0
Pros: The coffee and breakfast are the best in the area.
Cons: Hot tub was broken and check in was closed so the front desk could take her mandatory 30 minute break.
Excellent 9.0
Pros: Hotel employee at the front desk was extremely helpful and helped us a lot She is a role model of a good employee
Excellent 10.0
Pros: Entire staff seems to be working HARD to make your stay safe, CLEAN, and comfortable. Some people want a 5-Star Hilton on 1-Star Motel 6 money.
Cons: Nope. Even has an elevator and new vending machines.
Excellent 8.0
Pros: Staff was way above average and very accommodating.
Cons: Room was a little cramped
Good 7.0
Pros: Location.
Cons: Pretty noisy. Convenient location but there were some shady people hanging around in the parking lot. Room was comfortable and appeared clean, but walking barefoot on the bedroom floor proved otherwise.
Poor 1.0
Pros: Fairly convenient location to the airport, however the shuttle would not serve the nearby BART station forcing a walk in pouring down rain.
Cons: The TV didn't work, the Wi-Fi didn't work, when I asked for change to a $20 bill for tip money I was refused with a "we're a cash-free hotel". So, no tip for the maid or the shuttle driver at 0400 back to OAK who gave me a sarcastic "thank you so much."
Excellent 9.0
Pros: Close to work.
Cons: Serve breakfast. And serve it earlier than 6. My room smelled like cigarettes
Excellent 10.0
Pros: The free shuttle to and from the airport
Cons: Breakfast area and pool area were under construction
Good 7.0
Pros: Friendly staff in the breakfast area. Real scrambled eggs. Good coffee.
Cons: Since the time change the hot tub isn't hot in the morning.
Good 7.0
Pros: Morning coffee. The ladies who make the real food breakfast.
Cons: Everything was fine.
Good 6.0
Pros: Breakfast was perfect for me.
Cons: The bed was shot!
Okay 5.0
Pros: Location hot tub and breakfast
Cons: Bed needs new mattress
Poor 1.0
Pros: Wasn't informed of the 200.00 incidental hold and the stay was on the 5th. Here it is the 14th and still no reversal of the held funds. I'm livid.
Mediocre 3.0
Pros: breakfast
Cons: Elevator has been broke for weeks, computer didnt work. The coffee is always empty and no back up pot ever. Ice machine is on the third floor, did I mention elevator is broke?
Okay 5.0
Pros: Location...5 minutes from The Oracle
Cons: Not that clean, not friendly, very transient neighborhood...kinda not safe
Good 7.0
Pros: Hot tub and the breakfast price is very good
Cons: The lights are funky, bed is not very comfortable
Mediocre 3.0
Pros: Hot tub and breakfast
Cons: The lights came on during the night several times. No microwave, the elevator and ice machine were not working.
Good 7.0
Cons: little expensive
Good 7.0
Pros: The price was nice
Cons: You could hear the people next to you all night and the room was kinda dirty and the bed was uncomfortable
Poor 1.0
Pros: The location which was near our planned event
Cons: No accommodations even though I had called before to make sure two beds would be available. I also filtered my search and selection with 2 adults and three kids. 5 of us had to share a queen size bed, our sons slept on the hard floor
Okay 4.0
Pros: Location close to airport
Cons: For the price and star rating hotel in poor shape without quality of room as expected.
Good 6.0
Cons: The WiFi was the worst ...
Okay 5.0
Pros: None
Cons: Need to update the room. Should made them all non smoking room
Mediocre 3.0
Pros: Serves hot breakfast
Cons: It was very hot in my room and the hotel had no ice also I think a deposit of $200 is too much
Mediocre 2.0
Pros: Nothing except there was a room available.
Cons: Difficult to get into/park/check in. Room very claustrophobic, like Motel 6 many years ago. Power surge when plugged in blowdryer...burned out dryer set off room smoke detector. Large people would not fit comfortably
Okay 5.0
Pros: The employee at the front desk was wonderful
Cons: Old, worn down, smelled funny, poor lighting outside at night, sketchy area
Okay 5.0
Cons: They put me in a smoking room
Mediocre 3.0
Pros: Proximity to airport
Cons: The room smelled horrible! A non-smoking room, by the sprays that were used to cover up other smells were aweful. / The smell stayed on our fabric luggage for days.
Mediocre 3.0
Pros: The room itself wasn't bad in comparison to the horrible appearance of the place otherwise
Cons: Staff wasn't very competent, the place looked drab and deteriorated and depressing. Yes I know. It's Oakland.
Mediocre 3.0
Cons: toilet does not flush, we have to use go out and use the hotel lobby bathroom. room 111
Good 7.7
Pros: Room was clean. Bed and pillows were very comfortable. Easy check in and out. Friendly night clerk.
Excellent 10.0
Pros: I always get a clean quiet room when I come here to travel with my family. Never had a complaint yet.
Mediocre 2.0
Cons: Ants in the bathroom, flies in the room... area was not nice and not very safe. Wound not go there again. TV was not clear. Basic cable only (at best).
Okay 4.5
Pros: Staff was extra nice late at night
Cons: Hot tub ice cold after a long day drive. Not able to get on wifi perhaps bandwidth
Excellent 8.8
Pros: overall facility was above par. Pool, spa, continental bfast and computer/printer area met expectations. Biyonka was very helpful and smoking hot. My truck had all windows when I woke up
Cons: in Oakland. Room pics online didn't match. Someone took the pics with a gopro
Excellent 10.0
Pros: I book this room last minute and was looking for value. I was visiting SF and wanted a place that was affordable. I went to school in Berkeley, so I somewhat knew this general area. Room's in SF were pushing roughly 150 a night not including parking. I booked this room for about 80 bucks and free parking! The room overall was nice. I was not looking for anything 5 star, but I sure as hell was not going to stay at some dump. 80 bucks for a place to stay the night seemed just fine to me. Also, this was a really nice excuse to explore a little bit of Oakland. =D
Good 6.0
Pros: It was cheap, available and not too scary. The front desk personnel were helpful. Room was clean.
Cons: Heavy bleach smell in lobby. Free shuttle runs every 30 minutes so keep that in mind when getting ready for flight time.
Mediocre 3.3
Cons: We were given no choice but a "smoking" room. The smell was disgusting. The room was on the ground floor with no window screen so keeping the window open was not an option. The waitress at a nearby restaurant warned us it was a dangerous neighborhood.
Quality Inn Oakland Airport - Oakland
Rated #11
7.1
Good 7.1
Based on 472 reviews
Details
Reviews
C$ 340

Cleanliness
7.4
Comfort
7.5
Location
7.9
Services
6.9
Staff
7.4
Overall 7.0 Good
Based on 226 reviews
Cleanliness
7.4
Comfort
7.5
Location
7.9
Services
6.9
Staff
7.4
Cleanliness
7.4
Comfort
7.6
Location
8.3
Services
7.0
Staff
6.6
Cleanliness
7.7
Comfort
7.9
Location
8.2
Services
7.3
Staff
7.9
Cleanliness
6.5
Comfort
7.5
Location
7.5
Services
7.0
Staff
7.5
Cleanliness
6.9
Comfort
6.7
Location
7.3
Services
6.3
Staff
6.9
Cleanliness
6.9
Comfort
7.0
Location
8.2
Services
6.4
Staff
7.2

Mediocre 3.0
Pros: The room was clean. Comfortable bed. Air conditioner worked well.
Cons: Upon walking into lobby, gentleman behind desk did not greet me at all. And his unprofessional appearance (pants literally hanging lower than his waist and I did NOT want to see his butt or his underwear but didn't have a choice). The overpowering smell of weed was so strong in the lobby and the hallways even though this is supposed to be a smoke free facility. There is no shuttle to the airport, just so you know (I just assumed with it being so close to the airport that this would be available). You have to request any and all kitchenware. I went to make a hot cup of tea but there was no cup, no pot to boil water and no coffee maker without calling the front desk. Be aware that the walls are very thin and hearing your neighbor is not hard to do. And... they have regulated the hot water in the shower so you can take a warm bath or shower but definitely NOT hot.
Excellent 9.0
Pros: Staff are nice and welcoming . Non judgmental spaces are appreciated
Okay 4.0
Pros: The hotel and location were fine. The homeless staying in the hotel made my stay horrible. Staff did nothing to help despite my complaints. Marijuana smoke, drunkenness and just overall less desirable people were a problem.
Excellent 10.0
Pros: Employee willingness to help a senior citizen's inability to use a card key or figure out the shower deviator. Only disappointment, no coffee maker. Maybe a Chinese Flu thing? Desk Clerk directed me to a Starbucks on 98th Ave. OMG!
Cons: Only disappointment, no coffee maker. Maybe a Chinese Flu thing? Desk Clerk directed me to a Starbucks on 98th Ave. OMG!
Mediocre 2.0
Pros: i left after 1 night, tv worked
Cons: room & furn was dingy musty dump, windows had opening stops on third floor, elevator broken, room prob smoked in prior, should've paid $70 for that quality, water volume insufficient, the bed sloped toward the head vs flat or somewhat inclined
Okay 4.0
Cons: To be fair, due to COVID-19 concerns there was hardly any extra perks offered, it was almost like a cheap motel. However, there were used and discarded masks & gloves on the entrance to the lobby with no staff around to clean up.
Good 7.0
Pros: I paid extra for breakfast but due to covid it was closed. Totally understandable but if breakfast isn't available then they shouldn't be charging for it.
Excellent 8.0
Cons: Tv sucks... paid for enhanced WiFi to watch from my phone for nothing because the tv doesn’t work!
Excellent 10.0
Pros: The staff was great and I like staying there
Excellent 8.0
Pros: It was clean, fresh linen. Wrll maintained
Cons: I know due to covid things are a bit different now but I missed the coffee pot and also room didn't have any drinking cups to get water with
Excellent 8.0
Pros: Amenities
Good 7.0
Pros: The area
Cons: No comments
Excellent 10.0
Pros: Staff was very helpful- missed my flight twice - they were so accommodating to all my needs .
Excellent 8.0
Pros: The kitchen
Cons: bigger Bed
Excellent 10.0
Pros: Kitchen & quiet area
Cons: No
Excellent 10.0
Pros: Extremely clean and amazing staff
Cons: No
Mediocre 2.0
Pros: large room
Cons: customer service, no water, no proper breakfast
Okay 5.0
Pros: This area was more appealing to me than the other hotel areas in Oakland.
Cons: Room was cheap; the kitchen had no utensils, nothing except a dish towel & dish soap, yet not one bowl, plate etc. Bathroom had only one soap & a shampoo & minimal towels. The free breakfast was coffee, no fresh cream/milk, no fresh food or fruit
Good 6.0
Pros: Rooms are spacious
Cons: They don't clean rooms daily
Okay 5.0
Pros: Kitchen and clean
Cons: I forgot my makeup bag with expensive makeup in the bathroom and called them 2 hours later to pick it up and the hotel told me they didn't have it. Someone stole it in house keeping. I am so mad. I had over $300 worth of makeup. My foundation alone is $
Excellent 9.6
Pros: Clean rooms and great price!
Okay 5.0
Pros: Great area
Cons: Staff was not helpful when my toilet got clogged.
Okay 5.0
Pros: ok
Cons: no drinking glass in room, no luggage stand, refrig sounded like a mac truck. This location cut every corner they could, ad more
Mediocre 3.0
Pros: Big rooms.
Cons: No pool. Expensive rates. Remodeling Hotel,very noisy. A grab and go breakfast. Very overpriced Hotel.
Mediocre 3.0
Pros: The location is quite convenient.
Cons: The amenities within the room were not well maintained. The showers did not work properly. The towels were not sufficient for two guests. The curtains were eaten by moths or somehow otherwise made to have holes.
Okay 5.0
Pros: The nightly rate was quite competitive on short notice and the ample parking was appreciated.
Cons: The quality of the linens and towels were sub-par. The breakfast selection was far too limited without bowls being provided for oatmeal, guests had to use coffee cups and the front desk staff were quite unprofessional in person and over the room phone.
Good 7.0
Pros: The bed is the most uncomfortable than any chain. Couldn't sleep.
Poor 1.0
Pros: It was gross blood and urine in my bed
Cons: BLOOD AND URINE IN MY BED
Poor 1.0
Pros: The comfort of the bed.
Cons: When we checked in, we had no towels in the room. I had to ask the front desk staff for pots and cooking utensils, they were dirty. The toilet was broken, never got fixed, house keeping never serviced our room, had to ask for clean towels daily. Horrible
Mediocre 3.0
Pros: nice bed decor only feels dirty.garbage outside near elevator and by hotel rooms set outside.
Good 6.0
Pros: Front desk staff
Poor 1.0
Pros: How close it was to my job
Cons: The room had dirty wash cloths hanging over the shower rod. No one answers the phones. No one is ever at the front desk. And the staff saves your USED soap bars && if you forget your food or juice or anything in the room they save it or reuse it.
Okay 4.0
Pros: The cost was the best for this hotel at $--/night. The location being situated near the OAK airport and Alameda (my key destination) was a close second. The set up of the room was good if it were a longer term stay.
Cons: The "free breakfast" was literally coffee,tea,instant oatmeal packets& granola bars - THAT's it. One washcloth/3bath towels in room; washcloth had red tinged spot and the staff couldn't find anymore! WTH! Hallways smelled like grease & elevator li
Okay 5.0
Pros: Nothing
Cons: No way to make coffee in room. Should have a coffee pot.
Okay 5.0
Pros: Nothing. Just a place to shower and sleep.
Cons: No security cameras.
Good 7.0
Pros: Quietness
Cons: I learned from another guest that there was a robbery on a truck during the time I stay there. I just happened to ask about security when I was checking in because the location is very remote. There’s no security there and that does concern me if
Good 6.0
Pros: Location, it is in a very safe and quiet part of town, except that it is located in an industrial part of town so no restaurants nearby. We were able to take a nice long walk without worry. I did not see access to coffee 24 hours a day.
Cons: The fixtures seemed dated. Our room seemed old. Food access? I wasn't informed by the staff of this.
Okay 4.0
Pros: fridge
Cons: to close to the jet runway did not clean the room after three days
Good 7.0
Cons: The room was extremely hot, but the air conditioner was right next to the bed. While the A/C was running, it was freezing in bed and whenever it turned off it was immediately too hot. I had a lot of trouble sleeping.
Mediocre 3.0
Pros: Housekeeper are excellent
Cons: Re surfacing of parking lot poorly organized
Mediocre 3.0
Pros: I like extended stay
Cons: Garbage can was filled with garbage. No garbage liner in other garbage cans. I wonder what other cleaning was missed. When I told the front desk, no offer of discount or other type of reimbursement was offered. Not returning.
Mediocre 3.0
Pros: . Staff was great: organized, efficient and polite; apologized for missing kitchenware
Cons: . Kitchenware unavailable (main reason this is NOT a 2.5 star hotel) . Carpet old . Microwave not working
Mediocre 3.0
Pros: It was quiet
Good 7.0
Pros: Room was large and new. Easy to get to OAK airport.
Cons: Hard to get help at front desk...minimal staff.
Good 7.0
Pros: Nice place to sleep for the night at the right price! The Young woman at the desk was very efficient and helpful and courteous.
Cons: The roach on the tub waiting to welcome us. He was the ONLY one we saw. There we three pillows on the bed that were flat. I would like two per person.. minimum in ANY hotel.
Good 6.0
Pros: The hotel is nice and the room was nice size and clean. Unfortunately, though with very little more effort this hotel could be great, but instead it comes up lacking in major areas.
Cons: The bed was horribly uncomfortable, and despite there being a nice kitchen area, there was no coffee maker! We went down to get coffee at 6:30, the time designated for the grab and go breakfast availability, but there was nothing available until 6:45.
Mediocre 3.0
Pros: It had hot water and felt secure.
Cons: Within the flight path and got real loud during the night. I had to pay a $100 deposit to get the room. That was a first. The hotel was fairly new but the furniture looked like it came from thrift store. Very firm bed. Sticky floor in kitchen. No fun.
Mediocre 3.0
Pros: Hotel was lacking ... wireless has poor reception. Breakfast was only coffee.
Good 6.0
Pros: It was clean and convenient to get to
Cons: the free breakfast consisted of whole fruit and granola bars and the hotel is right at the end of the Oakland Airport Runway. Literally planes taking off and landing all night, unbelievably loud.
Extended Stay America - Oakland - Alameda Airport - Alameda
Rated #12
7.0
Good 7.0
Based on 226 reviews
Details
Reviews
C$ 188

Cleanliness
6.7
Comfort
6.9
Facilities
6.0
Location
8.1
Overall
6.5
Overall 6.9 Good
Based on 1,168 reviews
Cleanliness
6.7
Comfort
6.9
Facilities
6.0
Location
8.1
Overall
6.5
Cleanliness
5.0
Comfort
7.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
4.6
Comfort
6.0
Facilities
5.0
Location
6.0
Overall
5.0
Cleanliness
6.5
Comfort
6.9
Location
8.1
Services
6.4
Staff
7.5
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
4.8
Comfort
6.0
Facilities
4.8
Location
8.0
Overall
6.6
Cleanliness
6.7
Comfort
6.9
Location
8.1
Services
6.7
Staff
7.7
Cleanliness
6.5
Comfort
6.7
Facilities
6.0
Location
7.7
Overall
6.0
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
8.5
Overall
7.0
Cleanliness
6.6
Comfort
6.7
Location
8.0
Services
6.5
Staff
8.0

Good 7.0
Cons: Got charged a $250 deposit, was told it was because it was on NEW YEARS EVE. In the past I have rented rooms on new years eve several times and only paid $100
Mediocre 3.0
Pros: The refund
Cons: Toilet didn't work, room wasn't very clean and some guy asked if I wanted to buy crack in the parking lot
Excellent 10.0
Pros: Next to the water
Mediocre 3.0
Pros: Nothing except the night clerk did help me with my things although he dropped a few along the way.
Cons: Most things. First off it STUNK BAD!! The stove & oven DID NOT work! That was a huge problem for me! I booked there a the intension to cook.
Good 7.0
Pros: The customer service was awesome and the staff was friendly and helped our concerns in a fashionably and respectful way. The beach is around the corner, and the shopping center is across the street.
Cons: The flooring was dirty, couches were ripped and had cigarette burns, curtain handles were broken had to pull curtain with hand to open, cupboards had trash from previous tenants. Blankets were dirty, stained and ripped for pull out couch.
Good 6.0
Cons: I would appriciate my security deposit back in a timely manner.
Good 6.0
Pros: Good location
Cons: Neighbors were loud but besides that, the place was great. Bathrooms and kitchen could use a little upgrade.
Okay 4.0
Pros: Location and price
Cons: I’ve stayed here before. The location is excellent and safe. The rooms are are clean as possible for an old hotel. The curtains were gross. Really needs a complete remodel. I’m not going to stay there anymore it’s just a little to gru
Poor 1.0
Pros: The only thing this Inn has going for it was the location. Right next tot he beach and restaurants.
Cons: The pictures on the website must be 10-15 years old, because the room was disgusting. The carpet was filthy, the bathroom and kitchen floors had old dirt caked in the crevices, and the drapes looked like they hadn’t been laundered in a decade.
Mediocre 3.0
Pros: We pay for Wi-Fi we pay for TV service the TV without the Wi-Fi was out the sheets was dirty the kitchen was dirty
Cons: We pay for Wi-Fi we pay for TV service the TV without the Wi-Fi was out the sheets was dirty the kitchen was dirty
Poor 1.0
Pros: Location.
Cons: EVERYTHING!!! I should have known by the way the lobby looked. Worn,torn and stained carpets. Outdated furniture and the staff was blah like not happy to be there and they are in desperate need of a paint job. The room was worse. DON'T DO IT!!
Excellent 10.0
Pros: I liked the cleanliness and order of the room, and its location with my getting a view of the Bay from my patio.
Cons: The front desk staff could have been nicer and smiled when I talked to them, or when they greeted me. They were still helpful, however.
Mediocre 3.0
Pros: I love location and area
Cons: Very dirty hotel. Nothing works in the room. Rooms are dirty and nasty. Floors are sticky from being dirty. Sheets are dirty and nasty . They left someone's dirty clothes in the room. So nasty!!@
Mediocre 2.0
Pros: Hotel is in desperate need of a makeover. The carpets in entryway and stairs and room are filthy. The location next to Bay and many shops are the only positives, which is a shame. It has a nice pool and a view of canal, but dingy.
Cons: It's dirty
Okay 4.0
Pros: Location and view were great, very peaceful
Cons: The furniture is very old and stained. Only one eye on the stove worked. There were no cooking utensils, pots and pans etc. Its very outdated. We chose this place because of the full kitchen but were not told aside of time that nothing worked.
Excellent 8.0
Pros: The room is large and offers cooking in the room. Nice street view
Excellent 8.0
Pros: We liked the location the best! Everything we needed was within walking distance!
Cons: A dripping faucet and one bed needed a better mattress are the only things that we didn't like.
Excellent 10.0
Pros: large, clean rooms
Cons: no early check-in
Excellent 10.0
Pros: location, cost, great staff, restaurants within walking distance
Cons: room was somewhat dated but work just fine
Good 7.0
Pros: Morning contential
Cons: Morning continental breakfast safe location
Mediocre 3.0
Pros: Location
Cons: It was very old. Didn’t feel clean.
Good 7.0
Pros: Location and price were good.
Cons: The hotel staff refused to give us extra bath towels multiple times. I asked for three (total) bath towels, and were told that they cannot do that. We had three guests in our room, one of which was my mother-in-law. The hotel was not helpful.
Excellent 10.0
Pros: Staff, location, and amenities in room.
Cons: No
Okay 4.4
Poor 1.0
Cons: room had a strong cigarette smell, we had our 4 months old baby with us and in the end decided not to stay at this hotel and requested a full refund which the hotel agreed to.
Excellent 8.0
Pros: Great staff and nice room. It’s really a 1-bedroom. Would be great if they invested a little money in improvements. Pool is lovely and the place very well cleaned. Cannot beat the price
Good 7.0
Pros: Nice landscaping and pool. The staff was outstanding. Okay price for the area.
Cons: Though I was in a non-smoking room. There is evidence on carpets linoleum floor and out on the deck of cigarette damage.
Poor 1.0
Pros: It was near shopping center,
Cons: Yes the room had furniture from the 70 s the tv was old the remote didnt work call front desk, they never show up the bed was horrible, the spring was coming out the bed looks like something a homeless person wouldn't take ,the carpet looks old neveragain
Excellent 8.0
Pros: The excellent location
Okay 5.0
Pros: The location for our purpose of this visit was excellent.
Cons: The room and hallway need renovations. The shower water gets cold, the shower nod was not working well. The carpet needs to get cleaned and replaced.
Excellent 8.0
Pros: great location and convient and safe
Cons: no
Excellent 9.0
Pros: Location and price.
Cons: Older carpeting
Good 6.0
Pros: Had stove and fridge and microwave Close to many stores and restaurants and grocery Oceanside location
Cons: Tv was CRT not HDMI Couldn't hook up my game console as a result Breakfast was cold pastry and cereal, no keto options Room was a little dirty Lighting was poor and ceiling fan light didn't work Wifi quality was abysmal
Poor 1.0
Pros: location
Cons: room was filthy, had to clean an inch of dirt out of the closet, could only flush the toilet by taking the lid off the back, whole place smelled like perfume trying to cover up decades of funky smell
Mediocre 2.8
Pros: Location was nice close to shopping, food, beach
Cons: Musky old smell, carpet is severely and stained, bed felt springy, tub and bath is stained, heavily over caulked and the showerhead is one of this spray nozzle like a hose. Little to zero I sulation on walls, can hear almost everything. This is a 1 star establishment not much better than a Motel 6. It would be great if the place was just demolished and an upgraded/ better place put in place to give Alameda more hotels for visitors to local tech companies.
Okay 5.4
Pros: Staff were helpful and friendly.
Cons: Overall cleanliness of room was OK just smelly weird. It was an old dated room with average cleanliness. TV from 1972.The location was great.
Good 7.7
Cons: Wi fi problems
Excellent 8.0
Pros: Great breakfast; rooms were quite roomy and clean; wifi was good; balcony was nice touch. Walking up steps not easy.
Excellent 8.8
Pros: This is in an excellent location if you need to get to downtown Oakland without actually staying in the city. It's also near major stores and restaurants. Will stay here again.
Good 7.3
Pros: Size of the room Fridge and stove not to fat from San Francisco
Cons: The lobby and ailse rug was dirty. We had to ask every night for 4 towels eventhough we hung the towels to make sure they will not be changed Lack of table for breakfast.
Excellent 8.0
Pros: My family and I have stayed there multiple times and have enjoyed it each time. Helped us to discover the quant was of Alameda.
Cons: The bathrooms are in need of refreshing.
Good 6.3
Pros: The staff was very friendly and it is right in downtown Alameda which is great because it's just a walk to shops, restaurants and bars. Being by the bay was nice considering the price of the room.
Cons: The decor is from the 80's. It reminded me of staying in an old cabin, the room was huge with a balcony which was great but the rooms need a serious update. All the furnishings looked like it was found at a garage sale or thrift store but not in a hip way. The pictures of the rooms on the website were a bit deceiving.
Excellent 9.0
Pros: Staff is friendly and facilities and grounds were very clean.
Cons: While very clean, the rooms, especially the bathrooms, are worn and dated.
Good 6.0
Pros: The young lady that helped us at the front desk was kind and very helpful. We got an upgrade to a upstairs room. The Inn was nicely located across from a large shopping center with plenty of options for shopping and food purchases.
Cons: The room smelled of old musty cigarettes and it was a non smoking room, The counter and the toilet were ultra low the bathroom sink was 28inches high and the toilet was so low it felt like I was doing squats to sit on the toilet. The bed was very uncomfortable and very broken down in the middle like a soup bowl. the T.V. remotes did not work, not a big deal but noted. The place has not been updated in many years it seemed. and it is very noisy at night due to it be located next to a bowling alley. It felt as though most the guest were like apartment rentals just a weird feel.
Excellent 9.6
Pros: The location is excellent, walking distance to beach and shopping Mall with grocery store directly across the street. My stay was business related so Internet access very important. Internet access was great and I was able to work from room daily. Majority of staff extremely friendly and helpful. Traveling solo, I felt very safe at this location. Would stay again and recommend to others.V
Cons: Very satisfied with my accommodations. There is nothing to dislike.
Coral Reef Inn & Suites - Alameda
Rated #13
6.9
Good 6.9
Based on 1,168 reviews
Details
Reviews
C$ 166

Cleanliness
7.0
Comfort
7.0
Facilities
5.8
Location
6.7
Overall
6.4
Overall 6.6 Good
Based on 1,754 reviews
Cleanliness
7.0
Comfort
7.0
Facilities
5.8
Location
6.7
Overall
6.4
Cleanliness
2.0
Comfort
2.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
6.7
Comfort
6.6
Location
6.4
Services
6.4
Staff
7.5
Cleanliness
7.3
Comfort
7.3
Facilities
4.6
Location
6.0
Overall
5.0
Cleanliness
7.3
Comfort
7.4
Location
7.0
Services
7.0
Staff
7.8
Cleanliness
7.3
Comfort
7.2
Facilities
6.0
Location
6.9
Overall
6.0
Cleanliness
6.8
Comfort
6.9
Facilities
6.8
Location
6.4
Overall
7.6
Cleanliness
6.9
Comfort
7.0
Location
6.6
Services
6.5
Staff
7.6

Mediocre 3.0
Pros: Price was acceptable.
Cons: Mattress in bed in Room 134 needs to be replaced.
Poor 1.0
Pros: Nothing
Cons: Nothing was right
Poor 1.0
Pros: Nothing
Cons: The entire stay was bad! They entered our rooms without our permission! Took pics of our belongings etc! All Bad!!
Poor 1.0
Cons: Smelt like marijuana and my neighbor were smoking while we were their unbelievable would never stay here again
Mediocre 2.0
Pros: Nothing
Cons: everything the type of people around there
Poor 1.0
Pros: Nothing
Cons: Absolutely terrible.
Excellent 10.0
Pros: Everything
Cons: No
Mediocre 3.0
Pros: Updated room, fair location and my dog stayed free.
Cons: Smelled horribly of weed, sketchy neighborhood and trash everywhere
Mediocre 2.0
Pros: Staff was friendly & helpful
Cons: Room smelled like bug poison. Sink drained slow & shower floor isn't slopped toward the drain.
Mediocre 3.0
Pros: it was close to the airport.
Cons: homeless people living on the sidewalk outside your room. no breakfast or shuttle, rode dirty bus. the ground outside had used needdles and trash everywhere. i almost got ran over crossing the street , no hair dryer. ppl on bikes try to grab you walking.
Mediocre 2.0
Pros: Nothing I checked in at 4:05 an checked out at 4:10
Cons: The walls was dirty there's a homeless camp in front of the hotel
Good 6.0
Pros: Convenience
Excellent 10.0
Okay 5.0
Pros: Nothing
Cons: The toilet kept breaking.
Poor 1.0
Pros: Nothing
Cons: The location not safe
Poor 1.0
Pros: Nothing it was dirty and in a dangerous area staff was as rude and lied about our stay being more then 6 hours
Cons: Horrible experience
Poor 1.0
Pros: Nothing
Cons: The room was not clean, the area around the hotel was not safe.
Mediocre 3.0
Pros: Close to San Fran
Cons: Room was dirty, area of town was dirty, bed was uncomfortable, room smelled bad
Okay 4.0
Pros: The room was clean and amenities were good. Staff was very professional. It was quiet.
Cons: The entrance to this place had abandoned vehicles and homeless living in them. The decorative security fence around the parking lot was destroyed with openings throughout.
Okay 5.0
Pros: Rates
Cons: Cleanliness, loud quests, and no room service
Excellent 10.0
Pros: Cheap
Cons: Maids are rude
Excellent 9.0
Pros: Friendly and clean
Cons: No
Poor 1.0
Pros: Nothing
Cons: Room smelled strongly of urine. I asked for a new room and got bug bites all over my body. The hotel didn’t care.
Mediocre 2.0
Pros: Staff were so very helpful. But over whelemed.
Cons: Bathroom lights flicker. Sheets were rough and had hair. Room smelled really bad. Carpet and accessories were dirty.
Poor 1.0
Pros: Clean rooms
Cons: People walking into my rooms afther they just checked in
Mediocre 3.0
Pros: Near the airportt
Cons: Surrounding area was very dirty
Poor 1.0
Pros: Will never stay there again. Very poor customer ser service
Cons: yes. Lost my reservation i had to find another hotel and pay extra money to get acroom last minute
Good 7.0
Pros: They actually clean the rooms and check every day if you need anything
Cons: that even after telling house keeping we were fine and that we have babies asleep we didn't need anythibg they still came back every 15 minutes banging on the door to ask again.
Mediocre 3.0
Pros: How clean the room was.
Cons: I didnt ask for room service they did anyways and i had some things come up missing.
Excellent 10.0
Pros: Everything was great I really love the fact that my dog can be with me.
Poor 1.0
Pros: Tv
Cons: Chair arm broken. Door security chain broken. Two light bulbs missing, not enough light. Dark brown stain in bed sheet. Stong odor of drugs on 2nd flooe
Poor 1.0
Cons: The cleanliness was the BIGGEST ISSUE
Poor 1.0
Pros: Not a damn thing
Cons: Everything pitbulls in hallway could not get to my room a lot of in and out and traffic smell bad it was horrible will not stay again
Okay 4.0
Pros: Location
Cons: Room was infested with mice. Staff did not do anything to remedy the situation
Okay 4.0
Pros: Location
Cons: Hole in wall n mice coming out n ate some of my bags
Good 7.0
Pros: Clerk at counter could use some customer service training. But everything else was good.er
Cons: Just work on friendly patient customer service.
Okay 4.0
Pros: Allows pets
Cons: People not wearing masks
Okay 5.0
Pros: Room was pretty clean
Cons: Only small elevator to use, staff not enforcing people to wear mask outside of rooms. Because I had two separate reservations paid for. While I was at work my son called and said a staff member came to the door and told him we needed to leave.
Mediocre 2.0
Pros: Location. It was just a few minutes to where ever I had to go.
Cons: Toilet wouldn’t flush after being flushed once. I asked for a non smoking room & whole hallway reeked of cigarettes. Encountered drunk in elevator and felt really uncomfortable. Asked front desk to switch to a room and she seemed annoyed.
Excellent 10.0
Cons: No coffee in rooms
Excellent 10.0
Pros: 3rd floor
Cons: Out of coffee for the rooms
Excellent 10.0
Pros: Cleanliness
Cons: Room smelled like dog urine
Okay 5.0
Pros: Cleanliness of the room
Cons: There was a mouse in the room
Okay 4.0
Pros: Clean room with modern decor. Conveniently located near the freeway entrance. Ample parking
Cons: Homeless camp and abandoned cars directly in front of the hotel. The hotel was out of wash clothes. There were three motorcycle clubs staying at the property, so nonstop Harley engine reving along with continual marijuana consumption at the front door.
Good 6.0
Pros: I liked the location and the Rooms
Cons: Didn't like the dogs. Barking in the other ROOMS waking ME UP....
Okay 5.0
Pros: Hotel was great I have no complaints everything about the hotel was accommodating everything I asked for that I needed they made it happen for me, so I definitely would know get another room here anytime the hotel was great I have nothing badd about it.
Cons: Everything what's good I liked everything about it.
Excellent 10.0
Pros: I love staying on 3rd floor
Cons: I did not have a coffee pot n had to have one delivered
Okay 4.0
Pros: Bed was comfortable and there were a lot of pillows
Cons: The room had a weird smell and the elevator wasn’t working and it just seemed run down.
Excellent 9.0
Pros: Efficiently
Cons: No comments
Excellent 10.0
Pros: The staff good people
Good 6.0
Pros: Price
Cons: Not enough towels, the phone didn’t work toilet was running, random people knocking on the door looking for solicitors.
Good 6.0
Pros: The staff was pleasant
Good 6.0
Pros: Close to my Sisters house.
Cons: The Homeless around the area made it kind of trashy. I was worried about my Truck in the parking lot being broken into or stolen.
Good 7.0
Cons: Not really much to do in the area. Still felt pretty safe at the hotel.
Good 6.0
Pros: The staff was nice and I appreciated the free shuttle to the BART train. Room was clean.
Cons: Location was pretty bad, as nothing was really walkable from the hotel. No effort has been put into upgrading or even maintaining the floors and facilities overall. Old grubby carpet in hallways, paint in bad shape and bathroom had maintenance issues.
Mediocre 3.7
Cons: Nasty smelling room. Depressing.
Okay 5.4
Pros: Comfortable
Cons: Toilet didn't flush and AC didn't work
Excellent 10.0
Pros: Total value of LQ program. The consistency of the quality. Been an LQ fan since 2007.
Cons: There were two break ins to commercial stayers. This is is a real problem around airport Travellers as we are so sting exhausted
Excellent 8.0
Pros: The bed.
Cons: Nothing really. Everything was great. Great budget hotel.
Mediocre 3.7
Pros: Close to airport. Beds seemed fairly clean and no stink in my room.
Cons: It's Oakland I guess so you can't be too picky. $200 for a night is crazy for the quality though. There was a big convention so that maybe the issue but I've stayed in Motel 6's that were less scary. Whoever did the flooring in the bathroom glued the edges but not the middle so they have warped. Looked like someone wiped bloody buggers on the wall at some point and they have never been cleaned. Pretty nasty
Excellent 8.0
Pros: Great hotel close to airport with free airport shuttle. Good night sleep before my early flight
Cons: TV didn't work
Excellent 8.0
Pros: Staff friendliness
Cons: Staff maintenance Air conditioner needed work, it dripped water on the floor and had been doing so long enough for the room to develop a musty smell
Good 6.0
Pros: Overall it was clean and cozy.
Cons: Bath tub drain. No refill towels.(their mistake)
La Quinta Inn & Suites by Wyndham Oakland Airport Coliseum - Oakland
Rated #14
6.6
Good 6.6
Based on 1,754 reviews
Details
Reviews
C$ 118

Cleanliness
6.4
Comfort
6.2
Facilities
6.5
Food
6.5
Location
6.7
Overall 6.4 Good
Based on 786 reviews
Cleanliness
6.4
Comfort
6.2
Facilities
6.5
Food
6.5
Location
6.7
Cleanliness
4.0
Comfort
2.0
Facilities
4.0
Location
8.0
Overall
4.0
Cleanliness
6.2
Comfort
6.1
Location
6.5
Services
5.9
Staff
6.9
Cleanliness
2.0
Comfort
4.0
Facilities
2.0
Location
4.0
Overall
2.0
Cleanliness
6.5
Comfort
6.2
Facilities
6.2
Location
7.7
Overall
6.2
Cleanliness
6.4
Comfort
6.0
Location
6.7
Services
6.1
Staff
7.2
Cleanliness
5.9
Comfort
5.8
Facilities
8.0
Location
6.6
Overall
10.0
Cleanliness
6.8
Comfort
6.6
Facilities
8.1
Food
6.5
Location
6.9
Cleanliness
6.6
Comfort
6.4
Location
7.0
Services
6.2
Staff
7.5

Excellent 10.0
Pros: It was amazing good service
Mediocre 2.0
Pros: The bed was comfortable.
Cons: The room was not too clean. there weren't enough towels. and couldn't use hdmi part of tv. The sink and bath tub weren't that clean either.
Mediocre 2.0
Pros: The room was clean and love that they are pet-friendly.
Cons: The staff in the office is unpleasant and made me feel like they did not want my business. They are not helpful, and I really would prefer to find alternate place to stay next time I am in the area. Or the other locations in the area, even if it makes it more inconvenient for my stay, it's worth it to have a more comfortable experience. The staff was rude and I felt like they were purposely making my stay uncomfortable and gave me attitude.
Mediocre 3.0
Pros: The housekeeping staff is friendly and helpful, they keep the rooms clean and will give fresh towels every day and I believe they changed linens daily also. The security staff is also very nice and respectful, they have improved their service since my last stay. The staff in the office could learn quite a few things from the other staff at the property about customer service done the right way.
Cons: The staff in the office is not friendly or helpful. They have bad attitudes and are rude to certain customers especially. I felt very unwelcome when checking in. They are stricter than other places I've stayed, and make you give them a lot of information that I don't normally have to share when checking in. For example, every single guest in room has to provide valid ID/DL, not just the main person who checks-in under their name, they don't accept 2 guests without both giving that. And any guest coming in must provide the same, and pay a fee. They also are inconsistent with prices they charge. They really are inconsistent with everything.
Good 6.0
Pros: Quiet
Cons: No microwave and no mini fridge fridge
Okay 5.0
Cons: The staff could have been a little nicer
Excellent 8.0
Pros: The location.
Cons: The bathtub/shower,,,the water handles were difficult to sustain warm waters,,,it was either, too hot,, or too cold!
Mediocre 3.0
Pros: N/A
Cons: Everything.
Poor 1.0
Pros: I did not like anything about this hotel.
Cons: Checked out after 1 night & asked for a refund for the 2nd night. I notified the hotel early in the day for checkout & a refund for the 2nd night. A worker that answered assured me that i was going to get a refund only for the manager on site to say no.
Excellent 10.0
Pros: Everything, every time we stay here its peaceful dont have to worry about about anything. Also I like the fact that they take cash not everyone has a credit card its very convenient to accept cash please continue especially when its an emergency.
Cons: no issues .
Okay 4.6
Pros: N/a
Cons: Staff members very rude
Excellent 10.0
Pros: Hotel employees were great staff members
Poor 1.0
Pros: T location
Cons: It was dirty the room smelled of cigarette smoke the air conditioner was falling apart very run down property and the price was out rages for what we received
Excellent 8.0
Cons: Bathroom fan not operating
Excellent 9.0
Pros: right for the price
Cons: parking
Excellent 9.0
Pros: Easy to get to from the airport.
Cons: No refrigerator, microwave or coffee maker
Poor 1.0
Pros: Nothing just the location
Cons: Worest experience, dirty and smell bad even the covers
Excellent 10.0
Pros: I went to the mall came back my towels were fresh & they made my bed. Great customer service & mantiance was great.
Cons: I didn't dislike anything my service was great
Excellent 8.8
Pros: Clean and simple. Staff was nice.
Cons: Area a little rough. Neighbors next to us were up all night and loud.
Good 7.0
Pros: Clean and good area.
Cons: Did not provide me with breakfast option as I overheard it being offered to other guest checking in ahead of me.
Good 7.7
Pros: The wife and I went to Oakland to see the Raiders play. This Motel6 was very close to the stadium, we were able to walk to the stadium. The staff treated us great, they even let us park our vehicle at Motel6 while we were at the game although we had already checked out.
Cons: The room above us and the room next to us had a competition to see who can have their TV the loudest. This obviously won’t happen to everyone, but it was the worst part about our stay at Motel6.
Mediocre 3.0
Pros: Location
Cons: Too many to detail.
Okay 5.4
Pros: Great location for the Raiders game we came down for to see the Seahawks. Nice remodeled room. Friendly staff. Free coffee in lobby not room. Microwave in vending room.
Cons: We booked this hotel because it had a pool and was a good deal. Our son was very excited about the pool. Sadly when we checked in we were told it had been closed most of the summer because they were waiting for the city to inspect it. Beds were very hard but I wasn’t expecting much better. No in room coffee or fridge but that was clear.
Okay 4.0
Pros: Nothing at all the company said ut upgraded the rooms but i guess they forgot to mention not the rooms in Oakland Ca
Cons: Yes i did not like the fact that the room of smoke and urine also the pillows did not look freshly cleaned neither did the covers had to go to walmart to buy my own
Excellent 10.0
Pros: LOCATION is why I stay here. It's walking distance to O.Co stadium. They renovated their rooms. Price beats all other hotels. As long as I get a room in the front, I'm good.
Cons: Back part of the hotel is not the greatest. I always request a room in the front.
Okay 4.0
Pros: well it wasnt the 3 digit cost for one night, and it wasnt the number of cable channels to choose from or proximity to fast food or the airport or the coliseum cuz i couldnt walk there, oh the $2 wash and $2 dry I had to do laundry, life saver!
Cons: no coffee no brkfst no WiFi, painted plastic insert shower with burn marks,shower head and knobs broke, floors nasty, window dont open , loud parking lot, excessive pungent room deodorant to cover smoke evident by yellow drips.
Excellent 9.0
Pros: It was clean, the staff was friendly and the reviews said it was in a bad neighborhood but it was pretty calm and quiet.
Cons: There was no towels or shampoos, and we got a smoke-free room but it still smelled like cigarettes when we arrived.
Mediocre 2.0
Cons: The staff was rude. They were busy vacuuming while people needed to be checked in. I saw a bedbug in my bag before checking out.
Excellent 10.0
Pros: Great value for the money, close proximity to airport and great security.
Mediocre 3.0
Cons: Staff was not friendly or professional
Excellent 10.0
Pros: Convenient and easy to get to right off the freeway!
Cons: No refrigerator or microwave,,, more ESPN channels,, NFL network,,!!!
Good 7.7
Pros: Staff was absolutely amazing! Really respectful! And we were situated with our room with no complications.
Cons: The room was not fully cleaned. The bathroom towels were wet. Trash was not taken out. Before giving someone a room make sure it's fully ready. Other than that we had a wonderful stay and we will return soon.
Okay 5.0
Pros: The location was decent and close to a lot of decent eating establishments.
Cons: They gave me a 'nonsmoking room' that was clearly a smoking room. My bed was lumpy.
Mediocre 2.8
Pros: I asked for a non smoking wheel chair accesible room at the first floor, they didn't have it! They gave me a smoking room without facilities for for a handicap person.
Cons: Neighbors we're loud all night! Bad neighborhood!
Poor 1.0
Pros: The value for money
Cons: Staff... I have two children and we're waiting for my husband to arrive to get us check in. The reservation is on his name so I asks the froth desk if they can let us go in the room because it's late policy over compassion?? Come on!
Mediocre 2.0
Pros: Nothing terrible
Okay 5.3
Pros: located close to the freeway
Cons: The staffs lack of customer service.
Motel 6 Oakland Airport - Oakland
Rated #15
6.4
Good 6.4
Based on 786 reviews
Details
Reviews
C$ 136

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