Good to know
|Distance to city centre||4.7 km|
|Nearest Airport||Chicago O'Hare Intl|
|Distance to airport||31.8 km|
|"Good value price quality."||(in 6 reviews)|
|"Clean, great location."||(in 5 reviews)|
|"Staff is great!"||(in 11 reviews)|
|"Dirty room and sticky floor."||(in 6 reviews)|
|"The staff was not kind."||(in 10 reviews)|
|"One entry door had to opened weird."||(in 2 reviews)|
Time of year
Show reviews that mention
|bath tub||in 8 reviews|
|breakfast coffee muffins||in 7 reviews|
|channel selection||in 5 reviews|
|cigarette smoke||in 5 reviews|
|comfortable bed||in 2 reviews|
|dirty mold||in 4 reviews|
|dirty room||in 55 reviews|
|door was opened||in 21 reviews|
|good value||in 6 reviews|
|great price||in 39 reviews|
|hotel employee||in 61 reviews|
|linens towels||in 1 review|
|location was good||in 101 reviews|
|rude staff||in 118 reviews|
|senior discount||in 3 reviews|
|shopping malls and restaurants||in 13 reviews|
|unknown reasons||in 3 reviews|
Silly unprofessionals disrespectful staff. Management can be RUDE also and act like there doing you a favor...even though you have to ask them 3 times to change a shower curtain that smells like URINE and to simply vacuum your rug. EVIL
Nothing to like about this place. I mean it.
This hotel needs better housekeeping: dusting, mopping,towels, kitchen towels (dish soap),curtains, hangers, light bulbs and refrigerator doors put the right way. A Room need to be inspected every day housekeeping services that room.
The location is good.
The tub wouldn't stop up to take a bath. There was a towel from a previous guest still in the bathroom. There was pop tart crumbs in the bed from a previous guest. I reserved a smoking room but there were none available and I had paid in advance. Only 3 pillows were on the bed for 2 people. During check in the front desk attendant was cursing and was very unprofessional. The TV service is terrible.
Clean open room. Good size fridge.
Rusty outside of fridge and burners.
With a stay at Extended Stay America - Chicago - Naperville - West in Naperville, you'll be within a 15-minute drive of Chicago Premium Outlets and Morton Arboretum. Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
based on 494 reviews
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Reviews about Extended Stay America - Chicago - Naperville - West
Most Popular Landmarks
- Centennial Beach 4.7 km
- Moser Tower and Millennium Carillon 4.9 km
- Riverwalk 5 km
- DuPage Children's Museum 5 km
- Naper Settlement Museum 5.2 km
- Saints Peter and Paul Catholic Church 5.3 km
|Chicago O'Hare Intl||31.8 km|
|Chicago Midway||37.8 km|
|La Grange Road||27.4 km|