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|"Proximity to downtown New Bern."||(in 5 reviews)|
|""Location was great, staff was friendly and helpful.""||(in 21 reviews)|
|"Room was very beat up!"||(in 15 reviews)|
|"and AC unit worked terribly"||(in 4 reviews)|
|"Furniture needs to be updated"||(in 2 reviews)|
|"The pool was closed."||(in 6 reviews)|
|location was great||in 69 reviews|
|great staff||in 58 reviews|
|room was clean||in 53 reviews|
|view was great||in 36 reviews|
|front desk||in 18 reviews|
|pool was closed||in 13 reviews|
|bed was comfortable||in 9 reviews|
|air conditioner||in 8 reviews|
|jets didn't work||in 7 reviews|
|bath tub||in 6 reviews|
|phone did not work||in 6 reviews|
|trickled out of shower||in 6 reviews|
|new bern||in 5 reviews|
|double tree||in 3 reviews|
|needs to be updated||in 3 reviews|
|sink was cracked||in 3 reviews|
The outdoor pool was closed so no swimming for the kids. We called and requested a rollaway bed while we drove to the hotel at around 1:00 in the afternoon. When we checked in at 4 only one of our rooms was ready. The other room was finally ready at about 8:30 pm. They said they would call me when it was ready but they never did. And when I asked again at 8:30 they said all the rollaway where taken even though we had requested them much earlier in the day.
It's old and dilapidated and needs to be remodeled
The staff, from the front desk to the maintenance men, were very nice and prompt with assistance.
We stayed in the "Inn" building, and it's old and dilapidated. The air conditioner wouldn't cool. The maintenance man came to fix it - he "reset" the compressor, but it didn't work. Another maintenance man came the next day and did a similar reset, and this time it half worked for a couple of hours. The room never got cool during the three days/two nights we were there. The maintenance men were honest - they said the equipment had a 10 year life and it was older than that and needed to be replaced. MANAGEMENT - ARE YOU LISTENING?????
Welcome to the Doubletree by Hilton New Bern Riverfront Hotel, Eastern North Carolina's best kept destination. The hotel is located in the heart of the Downtown Historic District, close to all the area's premier shops, restaurants, and tourist attractions. Come explore Tryon Palace or enjoy a trolley ride from our front doors through historic downtown New Bern. Our charming property, offers resort amenities without the resort cost. We invite you to come and experience all of the upgrades we have made with only our guests in mind. Our guestrooms are the most elegant and comfortable designs imaginable, sure to please your most important guests, friends, and family. Indulge your senses with our resort service and atmosphere. Our 171 guest rooms feature complimentary WiFi and breathtaking views overlooking the spectacular Trent River, a 220-deep water slip marina, or scenic downtown. We also offer 15,000 square feet of flexible meeting and banquet space ideal for your next conference, meeting, wedding reception or special event. Our experienced and intuitive staff will ensure every detail of your occasion is handled with creative ease. Christoph's Restaurant and Bar, open daily, offers a contemporary casual dining experience on the beautiful waterfront and features hand-cut steaks and seafood to tempt any palate. Meet at the bar, a soothing, hip place to unwind and make friends. Beginning in April, and continuing through the fall months our Deck offers the best place to spend your weekend. Come join us for live entertainment on every Friday and Saturday evening from 5 – 9PM. Jazz On The Trent is featured every Sunday overlooking the lovely New Bern Grand Marina. If relaxation is what you’re looking for, feel free to kick back by the pool after a long hot day. New Bern, the first capitol of North Carolina and the state's second oldest city, invites you to discover the great outdoors—golf, sailing and much more. Packages are offered for most any occasion … just give us a call or book online. We look forward to welcoming YOU!
based on 76 reviews
Policies vary by room type and provider.
All reservations at DoubleTree by Hilton Hotel New Bern Riverfront – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
DoubleTree by Hilton Hotel New Bern Riverfront is located at 100 Middle Street, 0.6 km from the centre of New Bern. Benjamin Smith House is the closest landmark to DoubleTree by Hilton Hotel New Bern Riverfront.
Check-in time is 4:00 PM and check-out time is 2:00 PM at DoubleTree by Hilton Hotel New Bern Riverfront.
Yes, DoubleTree by Hilton Hotel New Bern Riverfront offers free Wi-Fi.
Yes, DoubleTree by Hilton Hotel New Bern Riverfront offers free parking.
Yes, DoubleTree by Hilton Hotel New Bern Riverfront offers free airport shuttle service.
DoubleTree by Hilton Hotel New Bern Riverfront is 3 km from New Bern Simmons Nott. DoubleTree by Hilton Hotel New Bern Riverfront is 59.8 km from Jacksonville Albert J Ellis.
Yes, DoubleTree by Hilton Hotel New Bern Riverfront is a pet-friendly hotel.
Yes, DoubleTree by Hilton Hotel New Bern Riverfront has a pool on-site.
DoubleTree by Hilton Hotel New Bern Riverfront has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.