The staff was really great.
4 stars
Sheraton New Orleans Hotel
Photos of Sheraton New Orleans Hotel
Overview
One of the most famous neighborhoods in the world, the French Quarter of New Orleans holds many spectacles for guests, new and returning alike. Centrally located in the heart of the action is the 1,110-guestroom Sheraton New Orleans, making it an excellent hub for exploring the Big Easy.
Rooms offer standard and comforting hotel amenities, including plush and luxurious beds, floor-to-ceiling windows, and views of both the city and the mighty Mississippi river. With ten different room and suite options, the Sheraton offers configurations that will suite any traveler or group. There is plenty of recreation around the hotel, including a 24-hour fitness center, outdoor pool, and a business center.
In addition to room service, the Sheraton offers multiple breakfast options, including a buffet and a simply continental option. For those looking to indulge in the local flavors, guests can also visit Roux Bistro on-site, specializing in Cajun cuisine for breakfast and lunch. Light bites and classic cocktails can be found at the Pelican Bar, perfect for unwinding.
The true gem of the hotel is its central location. Bourbon Street is just steps away from the hotel, giving guests access to incredible nightlife. Jackson Square, another top New Orleans attraction, can be found just 10 minutes away on foot. Beignets are a signature dish that visitors always want to try and some of the most famous come from Café du Monde, which is only an 11-minute walk away from the hotel.
The Sheraton is ideal for visitors looking to explore the heart of vibrant New Orleans and experience the culture of this Southern city.
Latest deals for Sheraton New Orleans Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Amenities at Sheraton New Orleans Hotel
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
- Business centre
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Internet
- Wi-Fi
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
- Dining area
- Dining table
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Elevator
- Shower chair
- Hypoallergenic
- Allergy-free room
- No smoking
General
- Window
- Executive lounge access
- Family rooms
- Sofa
- Telephone
- Carpeted
- City view
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Bathroom
- Hairdryer
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
Parking and transportation
- EV charging station
- Parking
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Fold-up bed
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Health and safety
- Daily housekeeping
- Safe
Pool
- Rooftop pool
- Outdoor pool
Things to do
- Gift shop
Fitness
- Fitness centre
Reviews of Sheraton New Orleans Hotel
8.1
Very good
2860 verified ratings
Wonderful
1516
Very good
429
Good
276
Okay
164
Fair
192
Mediocre
94
Poor
189
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location, being close to attractions and restaurants. However, many reviews highlighted significant issues with cleanliness, including mold and mildew smells in rooms, and inconsistent housekeeping services. Additionally, service at the front desk was often described as discourteous, affecting the overall experience.AI-generated from customer reviews
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Score by provider
8.1 out of 10
1167 reviews
8 out of 10
1111 reviews
8 out of 10
6 reviews
10 out of 10
1 review
8.4 out of 10
25 reviews
All reviews
Pros (+) The room/bed/view were lovely.
Cons (-) For the price, it was ridiculous to not have complimentary wifi or breakfast options. Was placed in a handicap room which meant a very small, uncomfortable shower/sink set up. Again, not the experience I wanted for the price I was paying. Front desk was very slow to answer phone and seemed to be unsure of answers to simple question
Pros (+) Location
Cons (-) The elevators are a disaster. Honestly this would cause me to pick a different hotel
Pros (+) I liked the elevator system, how the staff got the homeless folks out of the lobby, and the quick professional staff when seeking attention.
Cons (-) I didn’t like how many folks were sitting on the front step blocking the doorway. Doormen should be pushing folks along. Then get benches out front for guests to sit instead of them blocking the doorway.
Pros (+) Location was ideal. Staff were friendly.
Pros (+) Great location
Cons (-) Rooms could use some sprucing up
Cons (-) They were replacing the hotel sign and I drug across out window for the entire stay. That was the only issue.
Cons (-) The room I got was right next to the elevators. Very noisy, you can hear everything that goes on.
Pros (+) Loved the location for all sorts of entertainment and access to transport. Clean and airy rooms with a great view!
Pros (+) Everthing
Cons (-) Nothing
Location
500 Canal Street, New Orleans, LA 70130
What's nearby
- Place St. Charles261 m
- Historic New Orleans Collection0.6 km
- Saenger Theatre0.6 km
- Jackson Square0.7 km
- Bourbon Street0.8 km
- Robert E. Lee Monument1.1 km
- New Orleans Morial Convention Center1.2 km
- Caesars Superdome1.3 km
- New Orleans Mint1.4 km
- French Market1.5 km
- Frenchmen Street1.6 km
- Mardi Gras World2 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton New Orleans Hotel
Low season | November |
|---|---|
High season | July |
Average price (weeknight) | C$ 392 |
Average price (weekend night) | C$ 500 |
When to book a room at Sheraton New Orleans Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in New OrleansGood to know
Value for money | 7.8 |
|---|---|
Distance to downtown | 0.2 km |
Nearest Airport | New Orleans Louis Armstrong |
Distance to airport | 18.6 km |
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