Sheraton New Orleans Hotel

Sheraton New Orleans Hotel

500 Canal Street, New Orleans, LA 70130, United States
+1 504 525 2500
C$ 151

rate per night


based on 1,311 reviews

Sheraton New Orleans Hotel
Wed 30/11
Sun 4/12

About Sheraton New Orleans Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free

One of the most famous neighborhoods in the world, the French Quarter of New Orleans holds many spectacles for guests, new and returning alike. Centrally located in the heart of the action is the 1,110-guestroom Sheraton New Orleans, making it an excellent hub for exploring the Big Easy.

Rooms offer standard and comforting hotel amenities, including plush and luxurious beds, floor-to-ceiling windows, and views of both the city and the mighty Mississippi river. With ten different room and suite options, the Sheraton offers configurations that will suite any traveler or group. There is plenty of recreation around the hotel, including a 24-hour fitness center, outdoor pool, and a business center.

In addition to room service, the Sheraton offers multiple breakfast options, including a buffet and a simply continental option. For those looking to indulge in the local flavors, guests can also visit Roux Bistro on-site, specializing in Cajun cuisine for breakfast and lunch. Light bites and classic cocktails can be found at the Pelican Bar, perfect for unwinding.

The true gem of the hotel is its central location. Bourbon Street is just steps away from the hotel, giving guests access to incredible nightlife. Jackson Square, another top New Orleans attraction, can be found just 10 minutes away on foot. Beignets are a signature dish that visitors always want to try and some of the most famous come from Café du Monde, which is only an 11-minute walk away from the hotel.

The Sheraton is ideal for visitors looking to explore the heart of vibrant New Orleans and experience the culture of this Southern city.

Photos of Sheraton New Orleans Hotel

Property safety measures

Sheraton New Orleans Hotel has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Latest deals for Sheraton New Orleans Hotel

Wed 30/11
Sun 4/12
Show deals with
Traditional(C$ 175 - C$ 362)
Traditional Room
bed type unknown
bed type unknown

C$ 175/night

C$ 175
1 king bed

1 king bed


C$ 189/night

C$ 189 totalExpedia
1 king bed

1 king bed


C$ 193/night

C$ 193 totalPrestigia
Executive Rooms(C$ 898 - C$ 987)
Executive room
bed type unknown
bed type unknown

C$ 898/night

C$ 898
1 king bed

1 king bed


C$ 987/night

Standard Rooms(C$ 178 - C$ 298)
Standard Room
bed type unknown
bed type unknown

C$ 178/night

C$ 178 totaltravelup
1 king bed

1 king bed


C$ 209/night

C$ 209 totalKAYAK
bed type unknown
bed type unknown

C$ 222/night

C$ 222
Deluxe Rooms(C$ 187 - C$ 648)
Deluxe room
bed type unknown
bed type unknown

C$ 187/night

C$ 187
bed type unknown
bed type unknown

C$ 234/night

C$ 234 totaltravelup
2 double beds

2 double beds


C$ 270/night

C$ 270 totalPrestigia
King Rooms(C$ 184 - C$ 694)
King room
1 king bed

1 king bed

C$ 184/night

C$ 184
1 king bed

1 king bed


C$ 187/night

C$ 187 totalPriceline
1 king bed

1 king bed


C$ 193/night

Luxury Rooms(C$ 275 - C$ 716)
Luxury Room
bed type unknown
bed type unknown

C$ 275/night

C$ 275
bed type unknown
bed type unknown

C$ 716/night

C$ 716
Double Rooms(C$ 151 - C$ 667)
Double room
2 double beds

2 double beds

C$ 151/night

C$ 151
2 double beds

2 double beds

C$ 192/night

C$ 192
2 double beds

2 double beds


C$ 220/night

C$ 220 totaleDreams

Amenities at Sheraton New Orleans Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Enhanced cleaning
  • Safe


  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner


  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining area
  • Dining table

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • Hypoallergenic
  • No smoking
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Roll-in shower
  • Elevator
  • Allergy-free room

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Shared lounge/TV area
  • TV


  • Executive lounge access
  • Family rooms
  • Storage available
  • Sofa
  • Telephone
  • Carpeted


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Toilet paper
  • Walk-in shower

Parking and transportation

  • Parking
  • Private parking
  • EV charging station
  • Valet parking


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board


  • Feather pillow
  • Fold-up bed
  • Alarm clock
  • Sofa bed


  • Computer use available
  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Gift shop
  • Shops (on site)
  • Bicycle rental

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet


  • Outdoor pool
  • Rooftop pool


  • Fitness centre

Reviews of Sheraton New Orleans Hotel

GreatBased on 1,311 verified guest reviews

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8.0 Great
Pros:The room/bed/view were lovely.
Cons:For the price, it was ridiculous to not have complimentary wifi or breakfast options. Was placed in a handicap room which meant a very small, uncomfortable shower/sink set up. Again, not the experience I wanted for the price I was paying. Front desk was very slow to answer phone and seemed to be unsure of answers to simple question
6.8 Okay
Cons:The elevators are a disaster. Honestly this would cause me to pick a different hotel
9.4 Excellent
Pros:I liked the elevator system, how the staff got the homeless folks out of the lobby, and the quick professional staff when seeking attention.
Cons:I didn’t like how many folks were sitting on the front step blocking the doorway. Doormen should be pushing folks along. Then get benches out front for guests to sit instead of them blocking the doorway.
9.1 Excellent
Pros:Location was ideal. Staff were friendly.
9.4 Excellent
Pros:Great location
Cons:Rooms could use some sprucing up
10.0 Excellent
Cons:They were replacing the hotel sign and I drug across out window for the entire stay. That was the only issue.
6.0 Okay
Cons:The room I got was right next to the elevators. Very noisy, you can hear everything that goes on.
10.0 Excellent
Pros:Loved the location for all sorts of entertainment and access to transport. Clean and airy rooms with a great view!
10.0 Excellent
9.7 Excellent
Pros:The staff was friendly and helpful. Rooms were clean when we arrived.
Cons:We asked the housekeeping to clean the bathroom one day of my stay and all she cleaned was the toilet and removed the dirty towels. She didn't touch the tub.


500 Canal Street, New Orleans, LA 70130

What's nearby

  • Audubon Butterfly Garden and Insectarium156 m
  • New Orleans Musical Legends Park394 m
  • Audubon Aquarium of the Americas0.5 km
  • New Orleans Pharmacy Museum0.5 km
  • Jamie Hayes Gallery0.6 km
  • Saenger Theatre0.6 km
  • Preservation Hall0.7 km
  • Jackson Square0.7 km
  • Saint Louis Cathedral0.8 km
  • Louisiana State Museum0.8 km
  • Louisiana Children's Museum0.8 km
  • The National WWII Museum1.1 km



Check in anytime after 4:00 PM, check out anytime before 11:00 AM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Sheraton New Orleans Hotel

  • Guests with existing Sheraton New Orleans Hotel reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Sheraton New Orleans Hotel for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.

  • Sheraton New Orleans Hotel is located at 500 Canal Street in Central Business District, 0.2 km from the centre of New Orleans. Audubon Butterfly Garden and Insectarium is the closest landmark to Sheraton New Orleans Hotel.

  • Check-in time is 4:00 PM and check-out time is 11:00 AM at Sheraton New Orleans Hotel.

  • Yes, Sheraton New Orleans Hotel offers free Wi-Fi.

  • Sheraton New Orleans Hotel is 18.6 km from New Orleans Louis Armstrong. Sheraton New Orleans Hotel is 108.4 km from Gulfport Biloxi Regional.

  • Yes, Sheraton New Orleans Hotel has a pool on-site.

  • KAYAK scours the web for all room deals available at Sheraton New Orleans Hotel in New Orleans and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton New Orleans Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton New Orleans Hotel.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

0.2 km

Location rating


Nearest Airport

New Orleans Louis Armstrong

Distance to airport

18.6 km