Sheraton New Orleans Hotel

4 stars
8.2
Very good
based on 3170 reviews
3,170 reviews
500 Canal Street, New Orleans, LA 70130, United States
500 Canal Street, New Orleans, LA
+1 504 525 2500
Sun 20/9
-
Mon 21/9
2 guests, 1 room
Lobby
Lounge
Banquet hall
Banquet hall
Buffet
Building
Lobby
Buffet
Restaurant
Outdoors view
Lounge
Pool
Outdoors view
Living room
Bathroom
Lobby
Lobby
Lounge
Living room
Conference room
Other
Conference room
Living room
Lobby
Other
Lounge
Bedroom
Pool
Bedroom
Shop
Lobby
Restaurant
Conference room
Lounge
Bedroom
Buffet
Banquet hall
Conference room
Banquet hall
Outdoors view
Banquet hall
Conference room
Bedroom
Bathroom
Lobby
Conference room
Bathroom
Bedroom
Conference room
Conference room
Other
Bedroom
Other
Conference room
Restaurant
Conference room
Conference room
Bathroom
Conference room
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

One of the most famous neighborhoods in the world, the French Quarter of New Orleans holds many spectacles for guests, new and returning alike. Centrally located in the heart of the action is the 1,110-guestroom Sheraton New Orleans, making it an excellent hub for exploring the Big Easy.

Rooms offer standard and comforting hotel amenities, including plush and luxurious beds, floor-to-ceiling windows, and views of both the city and the mighty Mississippi river. With ten different room and suite options, the Sheraton offers configurations that will suite any traveler or group. There is plenty of recreation around the hotel, including a 24-hour fitness center, outdoor pool, and a business center.

In addition to room service, the Sheraton offers multiple breakfast options, including a buffet and a simply continental option. For those looking to indulge in the local flavors, guests can also visit Roux Bistro on-site, specializing in Cajun cuisine for breakfast and lunch. Light bites and classic cocktails can be found at the Pelican Bar, perfect for unwinding.

The true gem of the hotel is its central location. Bourbon Street is just steps away from the hotel, giving guests access to incredible nightlife. Jackson Square, another top New Orleans attraction, can be found just 10 minutes away on foot. Beignets are a signature dish that visitors always want to try and some of the most famous come from Café du Monde, which is only an 11-minute walk away from the hotel.

The Sheraton is ideal for visitors looking to explore the heart of vibrant New Orleans and experience the culture of this Southern city.

8.2
Very good
3170 reviews

Latest deals for Sheraton New Orleans Hotel

Sun 20/9
-
Mon 21/9
Deals from
C$ 149
•Cheapest rate per night
Compare prices for Traditional Room, Deluxe room and 58 more Sheraton New Orleans Hotel deals.
Traditional Room, 1 king bed
C$ 149
nightly with fees
Deluxe room, 1 king bed
C$ 365
nightly with fees
Double room, 2 double beds
C$ 166
nightly with fees
Traditional Room, 1 king bed
C$ 194
nightly with fees
King room, 1 king bed
C$ 285
nightly with fees
King room, 1 king bed
C$ 168
nightly with fees
Double room, 2 double beds
C$ 202
nightly with fees
Deluxe room, bed type unknown
C$ 202
nightly with fees
King room, 1 king bed
C$ 168
nightly with fees
Double room, 1 twin bed
C$ 223
nightly with fees
Traditional Room, 1 king bed
C$ 230
nightly with fees
Double room, 2 double beds
C$ 169
nightly with fees
King room, 1 king bed
C$ 179
nightly with fees
Traditional Room, 1 king bed
C$ 196
nightly with fees
Traditional Room, 1 king bed
C$ 176
nightly with fees
Double room, 2 double beds
C$ 182
nightly with fees
King room, 1 king bed
C$ 187
nightly with fees
Double room, 2 double beds
C$ 178
nightly with fees
King room, 1 king bed
C$ 179
nightly with fees
Deluxe room, bed type unknown
C$ 199
nightly with fees
Standard Room, bed type unknown
C$ 179
nightly with fees
Traditional Room, 1 king bed
C$ 181
nightly with fees
King room, bed type unknown
C$ 196
nightly with fees
King room, bed type unknown
C$ 184
nightly with fees
Deluxe room, 1 king bed
C$ 233
nightly with fees
Executive room, 1 king bed
C$ 823
nightly with fees
Traditional Room, 1 king bed
C$ 189
nightly with fees
Deluxe room, 1 king bed
C$ 202
nightly with fees
King room, bed type unknown
C$ 463
nightly with fees
Double room, 2 double beds
C$ 196
nightly with fees
King room, bed type unknown
C$ 202
nightly with fees
Deluxe room, 2 double beds
C$ 228
nightly with fees
Traditional Room, 1 king bed
C$ 201
nightly with fees
King room, bed type unknown
C$ 204
nightly with fees
Deluxe room, 1 king bed
C$ 231
nightly with fees
Deluxe room, 2 double beds
C$ 204
nightly with fees
Standard Room, 1 king bed
C$ 253
nightly with fees
King room, 1 king bed
C$ 457
nightly with fees
Deluxe room, 2 double beds
C$ 209
nightly with fees
Double room, 2 double beds
C$ 383
nightly with fees
King room, bed type unknown
C$ 227
nightly with fees
Traditional Room, 1 king bed
C$ 227
nightly with fees
King room, bed type unknown
C$ 315
nightly with fees
Double room, bed type unknown
C$ 337
nightly with fees
Deluxe room, bed type unknown
C$ 547
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Sheraton New Orleans Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking
  • Business centre

Reviews of Sheraton New Orleans Hotel

8.2
Very good
3170 verified ratings
Wonderful
1699
Very good
469
Good
282
Okay
175
Fair
212
Mediocre
101
Poor
231

Summary of reviews

Guests say
Most guests praised the hotel's excellent central location, making it convenient for exploring the city and accessing local attractions. However, many reviews highlighted significant issues with service, including unhelpful or unfriendly staff, long wait times, and poor communication. Cleanliness was another concern, with several guests noting outdated furnishings, dirty carpets, and lack of proper housekeeping. Many felt the hotel was overpriced for the quality and amenities provided, citing hidden fees and a lack of value for the price paid. Breakfast quality and service also received criticism, with guests finding it expensive and not up to expectations. Despite these negatives, a few guests appreciated the friendliness of some staff members and the overall comfort of the rooms.
AI-generated from customer reviews
Location10 out of 10
Breakfast2 out of 10
Cleanliness1.5 out of 10
Service1 out of 10
Value for Price1 out of 10
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8.0
Very good
Anonymous, Jan 2024
The staff was really great.
8.0
Very good
Heather, Apr 2021
Pros (+) The room/bed/view were lovely.
Cons (-) For the price, it was ridiculous to not have complimentary wifi or breakfast options. Was placed in a handicap room which meant a very small, uncomfortable shower/sink set up. Again, not the experience I wanted for the price I was paying. Front desk was very slow to answer phone and seemed to be unsure of answers to simple question
6.8
Okay
Anonymous, Nov 2019
Pros (+) Location
Cons (-) The elevators are a disaster. Honestly this would cause me to pick a different hotel
9.4
Wonderful
Anonymous, Aug 2019
Pros (+) I liked the elevator system, how the staff got the homeless folks out of the lobby, and the quick professional staff when seeking attention.
Cons (-) I didn’t like how many folks were sitting on the front step blocking the doorway. Doormen should be pushing folks along. Then get benches out front for guests to sit instead of them blocking the doorway.
9.1
Wonderful
Anonymous, Jun 2019
Pros (+) Location was ideal. Staff were friendly.
9.4
Wonderful
Shakeidra, Apr 2019
Pros (+) Great location
Cons (-) Rooms could use some sprucing up
10
Wonderful
Anonymous, Mar 2019
Cons (-) They were replacing the hotel sign and I drug across out window for the entire stay. That was the only issue.
6.0
Okay
Dawn, Oct 2018
Cons (-) The room I got was right next to the elevators. Very noisy, you can hear everything that goes on.
10
Wonderful
Natika, Sep 2018
Pros (+) Loved the location for all sorts of entertainment and access to transport. Clean and airy rooms with a great view!
10
Wonderful
Ronnie, Jul 2018
Pros (+) Everthing
Cons (-) Nothing

Location

500 Canal Street, New Orleans, LA 70130

What's nearby

  • Place St. Charles261 m
  • Historic New Orleans Collection0.6 km
  • Saenger Theatre0.6 km
  • Jackson Square0.7 km
  • Bourbon Street0.8 km
  • Robert E. Lee Monument1.1 km
  • New Orleans Morial Convention Center1.2 km
  • Caesars Superdome1.3 km
  • New Orleans Mint1.4 km
  • French Market1.5 km
  • Frenchmen Street1.6 km
  • Mardi Gras World2 km

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Sheraton New Orleans Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

December
May
C$ 360
C$ 390
Cheapest month to stay with an average 46% drop in price.
Most expensive month to stay with an average 30% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Sheraton New Orleans Hotel

Which month has the cheapest rates at Sheraton New Orleans Hotel?

The cheapest month to stay at Sheraton New Orleans Hotel is August, with an average nightly rate of C$ 211. The most expensive month is February at C$ 549 per night.

What is the cheapest day to book Sheraton New Orleans Hotel?

The cheapest day to book Sheraton New Orleans Hotel is Wednesday, with an average nightly rate of C$ 263. The most expensive day is Friday at C$ 494 per night.

How far in advance should you book Sheraton New Orleans Hotel?

To get the best price at Sheraton New Orleans Hotel, book around 9 weeks in advance. This could save you approximately 22% compared to booking last minute.

KAYAK's top tips for your stay at Sheraton New Orleans Hotel

  • If you’re after a cheap room at Sheraton New Orleans Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in December and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Sheraton New Orleans Hotel, plan to stay on a Wednesday or Saturday. The most expensive day is usually Friday.
  • The cheapest price a room at Sheraton New Orleans Hotel was booked for on KAYAK in the last 2 weeks was C$ 307, while the most expensive was C$ 307.
  • How long should you stay at Sheraton New Orleans Hotel? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Sheraton New Orleans Hotel

  • Where is Sheraton New Orleans Hotel located?

    Sheraton New Orleans Hotel is located at 500 Canal Street in Central Business District, 0.2 km from the centre of New Orleans. Place St. Charles is the closest landmark to Sheraton New Orleans Hotel.

  • When is check-in time and check-out time at Sheraton New Orleans Hotel?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at Sheraton New Orleans Hotel.

  • How far is Sheraton New Orleans Hotel from the airport?

    Sheraton New Orleans Hotel is 18.6 km from New Orleans Louis Armstrong. Sheraton New Orleans Hotel is 108.4 km from Gulfport Biloxi Regional.

  • Does Sheraton New Orleans Hotel have a pool?

    Yes, Sheraton New Orleans Hotel has a pool on-site.

  • How does KAYAK find such great Sheraton New Orleans Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton New Orleans Hotel in New Orleans and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton New Orleans Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton New Orleans Hotel.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
New Orleans Marriott8.6 Excellent (3,888 reviews)0.03 kmOutdoor pool, Fitness centre, RestaurantC$ 210+
3-star hotel
11% cheaper
Bluegreen Vacations Club La Pension, an Ascend Collection Resort
8.7 Excellent (503 reviews)0.09 kmWi-Fi, Tea/coffee maker, Coffee machineC$ 169+
4-star hotel
JW Marriott New Orleans8.9 Excellent (641 reviews)0.1 kmSnorkeling, Outdoor pool, Fitness centreC$ 322+
3-star hotel
35% cheaperBest Western Plus St. Christopher Hotel7.6 Good (3,190 reviews)0.12 kmFitness centre, Restaurant, Bar/LoungeC$ 122+

Cheapest

See cheapest stays in New Orleans
3-star hotel
45% cheaperLa Quinta Inn & Suites by Wyndham New Orleans Downtown7.4 Good (3,948 reviews)0.19 kmOutdoor pool, Fitness centre, Bar/LoungeC$ 103+
3-star hotel
35% cheaperBest Western Plus St. Christopher Hotel7.6 Good (3,190 reviews)0.12 kmFitness centre, Restaurant, Bar/LoungeC$ 122+
3-star hotel
31% cheaper
Hotel Indigo New Orleans - French Quarter By IHG
8 Excellent (177 reviews)0.2 kmFitness centre, Restaurant, Bar/LoungeC$ 131+
3-star hotel
30% cheaperLa Galerie French Quarter Hotel8 Excellent (2,244 reviews)0.12 kmFitness centre, Restaurant, Free Wi-FiC$ 132+

Most recommended

See most recommended stays in New Orleans
3-star hotel
The Monarch Hotel, Hq Collection New Orleans
10 Excellent (1 review)0.18 kmBar/Lounge, Room service, Free Wi-FiC$ 239+
Sleek Historic Southern Hotel Suite 5 min to FQ
10 Excellent (2 reviews)0.23 kmWi-Fi, Tea/coffee maker, Coffee machineC$ 444+
Rockstar Room at International House New Orleans!
9.5 Excellent (9 reviews)0.15 kmFitness centre, Coffee machineC$ 194+
3-star hotel
4% cheaperWydham La Belle Maison9.1 Excellent (161 reviews)0.14 kmOutdoor pool, Fitness centre, RestaurantC$ 181+

Good to know

Distance to downtown

Nearest Airport

Distance to airport

0.2 km
New Orleans Louis Armstrong
18.6 km

More options for your stay in New Orleans