Sheraton New Orleans Hotel

4 stars
500 Canal Street, New Orleans, LA 70130, United States
New Orleans, LA
8.1
Very good
based on 2951 reviews
2,951 reviews
Tue 11/11
-
Wed 12/11
1 room, 2 guests
Deals from
C$ 151
/Cheapest rate per night
Room type
Provider
Nightly total
Traditional Room
C$ 151
King room
C$ 164
Standard Room
C$ 179
82 more Sheraton New Orleans Hotel deals
82 more Sheraton New Orleans Hotel deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

One of the most famous neighborhoods in the world, the French Quarter of New Orleans holds many spectacles for guests, new and returning alike. Centrally located in the heart of the action is the 1,110-guestroom Sheraton New Orleans, making it an excellent hub for exploring the Big Easy.

Rooms offer standard and comforting hotel amenities, including plush and luxurious beds, floor-to-ceiling windows, and views of both the city and the mighty Mississippi river. With ten different room and suite options, the Sheraton offers configurations that will suite any traveler or group. There is plenty of recreation around the hotel, including a 24-hour fitness center, outdoor pool, and a business center.

In addition to room service, the Sheraton offers multiple breakfast options, including a buffet and a simply continental option. For those looking to indulge in the local flavors, guests can also visit Roux Bistro on-site, specializing in Cajun cuisine for breakfast and lunch. Light bites and classic cocktails can be found at the Pelican Bar, perfect for unwinding.

The true gem of the hotel is its central location. Bourbon Street is just steps away from the hotel, giving guests access to incredible nightlife. Jackson Square, another top New Orleans attraction, can be found just 10 minutes away on foot. Beignets are a signature dish that visitors always want to try and some of the most famous come from Café du Monde, which is only an 11-minute walk away from the hotel.

The Sheraton is ideal for visitors looking to explore the heart of vibrant New Orleans and experience the culture of this Southern city.

8.1
Very good rating
Based on 2,951 verified guest reviews

Latest deals for Sheraton New Orleans Hotel

Tue 11/11
Wed 12/11
King room
1 king bed
C$ 164
nightly with fees
1 king bed
C$ 184
nightly with fees
1 king bed
C$ 190
nightly with fees
Standard Room
bed type unknown
C$ 179
nightly with fees
bed type unknown
C$ 191
nightly with fees
1 king bed
C$ 213
nightly with fees
Double room
2 double beds
C$ 187
nightly with fees
2 double beds
C$ 187
nightly with fees
2 double beds
C$ 187
nightly with fees
Executive room
1 king bed
C$ 395
nightly with fees
1 king bed
C$ 760
nightly with fees
bed type unknown
C$ 793
nightly with fees
Traditional Room
1 king bed
C$ 151
nightly with fees
1 king bed
C$ 159
nightly with fees
1 king bed
C$ 184
nightly with fees
Deluxe room
bed type unknown
C$ 201
nightly with fees
1 king bed
C$ 207
nightly with fees
bed type unknown
C$ 222
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Sheraton New Orleans Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking
  • Business centre

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Express check-out
  • Bottle of water
  • 24hr front desk

Basics

  • Wi-Fi (surcharge)
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)
  • Coffee shop
  • Vending machine (snacks)
  • Dining area
  • Dining table

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Roll-in shower
  • Elevator
  • Shower chair
  • Hypoallergenic
  • Allergy-free room
  • No smoking

General

  • Window
  • Executive lounge access
  • Family rooms
  • Sofa
  • Telephone
  • Carpeted
  • City view
  • Storage available

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Bathroom

  • Shower
  • Hairdryer
  • Toilet paper
  • Bathrobe
  • Private bathroom
  • Walk-in shower

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Safe

Parking and transportation

  • EV charging station
  • Parking
  • Valet parking
  • Private parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Alarm clock
  • Sofa bed

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Things to do

  • Gift shop
  • Bicycle rental

Pool

  • Rooftop pool
  • Outdoor pool

Fitness

  • Fitness centre

Reviews of Sheraton New Orleans Hotel

8.1
Very good
2951 verified ratings
Wonderful
1577
Very good
440
Good
275
Okay
166
Fair
195
Mediocre
95
Poor
203

Summary of reviews

Guests say
Guests appreciated the fantastic location and friendly staff, but many expressed dissatisfaction with the cleanliness and maintenance of the rooms. Issues with service, particularly at breakfast and check-in, were also noted, along with concerns about value for money, especially regarding parking fees and additional charges. Overall, while the hotel has its strengths, there are significant areas for improvement.
AI-generated from customer reviews
Location9.5 out of 10
Room Size8 out of 10
Service3 out of 10
Cleanliness2.5 out of 10
Value for Price2.5 out of 10
Sort by:Most recent

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All reviews

8.0
Very good
Anonymous, Jan 2024
The staff was really great.
8.0
Very good
Heather, Apr 2021
Pros (+) The room/bed/view were lovely.
Cons (-) For the price, it was ridiculous to not have complimentary wifi or breakfast options. Was placed in a handicap room which meant a very small, uncomfortable shower/sink set up. Again, not the experience I wanted for the price I was paying. Front desk was very slow to answer phone and seemed to be unsure of answers to simple question
6.8
Okay
Anonymous, Nov 2019
Pros (+) Location
Cons (-) The elevators are a disaster. Honestly this would cause me to pick a different hotel
9.4
Wonderful
Anonymous, Aug 2019
Pros (+) I liked the elevator system, how the staff got the homeless folks out of the lobby, and the quick professional staff when seeking attention.
Cons (-) I didn’t like how many folks were sitting on the front step blocking the doorway. Doormen should be pushing folks along. Then get benches out front for guests to sit instead of them blocking the doorway.
9.1
Wonderful
Anonymous, Jun 2019
Pros (+) Location was ideal. Staff were friendly.
9.4
Wonderful
Shakeidra, Apr 2019
Pros (+) Great location
Cons (-) Rooms could use some sprucing up
10
Wonderful
Anonymous, Mar 2019
Cons (-) They were replacing the hotel sign and I drug across out window for the entire stay. That was the only issue.
6.0
Okay
Dawn, Oct 2018
Cons (-) The room I got was right next to the elevators. Very noisy, you can hear everything that goes on.
10
Wonderful
Natika, Sep 2018
Pros (+) Loved the location for all sorts of entertainment and access to transport. Clean and airy rooms with a great view!
10
Wonderful
Ronnie, Jul 2018
Pros (+) Everthing
Cons (-) Nothing

Location

500 Canal Street, New Orleans, LA 70130

What's nearby

  • Place St. Charles261 m
  • Historic New Orleans Collection0.6 km
  • Saenger Theatre0.6 km
  • Jackson Square0.7 km
  • Bourbon Street0.8 km
  • Robert E. Lee Monument1.1 km
  • New Orleans Morial Convention Center1.2 km
  • Caesars Superdome1.3 km
  • New Orleans Mint1.4 km
  • French Market1.5 km
  • Frenchmen Street1.6 km
  • Mardi Gras World2 km

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Sheraton New Orleans Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

June
July
C$ 336
C$ 309
Cheapest month to stay with an average 36% drop in price.
Most expensive month to stay with an average 86% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Sheraton New Orleans Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Sheraton New Orleans Hotel

  • If you’re after a cheap room at Sheraton New Orleans Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in June and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Sheraton New Orleans Hotel, plan to stay on a Friday or Tuesday. The most expensive day is usually Monday.
  • The cheapest price a room at Sheraton New Orleans Hotel was booked for on KAYAK in the last 2 weeks was C$ 294, while the most expensive was C$ 294.
  • How long should you stay at Sheraton New Orleans Hotel? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Sheraton New Orleans Hotel

  • Where is Sheraton New Orleans Hotel located?

    Sheraton New Orleans Hotel is located at 500 Canal Street in Central Business District, 0.2 km from the centre of New Orleans. Place St. Charles is the closest landmark to Sheraton New Orleans Hotel.

  • When is check-in time and check-out time at Sheraton New Orleans Hotel?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at Sheraton New Orleans Hotel.

  • How far is Sheraton New Orleans Hotel from the airport?

    Sheraton New Orleans Hotel is 18.6 km from New Orleans Louis Armstrong. Sheraton New Orleans Hotel is 108.4 km from Gulfport Biloxi Regional.

  • Does Sheraton New Orleans Hotel have a pool?

    Yes, Sheraton New Orleans Hotel has a pool on-site.

  • How does KAYAK find such great Sheraton New Orleans Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton New Orleans Hotel in New Orleans and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton New Orleans Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton New Orleans Hotel.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
New Orleans Marriott8.6 Excellent (3,958 reviews)0.03 kmOutdoor pool, Fitness centre, RestaurantC$ 215+
3-star hotel
8% cheaper
Bluegreen Vacations Club La Pension
8.5 Excellent (378 reviews)0.1 kmWi-Fi, Tea/coffee maker, Coffee machineC$ 174+
4-star hotel
JW Marriott New Orleans8.9 Excellent (618 reviews)0.1 kmOutdoor pool, Fitness centre, RestaurantC$ 242+
3-star hotel
27% cheaperBest Western Plus St. Christopher Hotel8 Excellent (3,015 reviews)0.12 kmFitness centre, Restaurant, Bar/LoungeC$ 138+

Cheapest

See cheapest stays in New Orleans
3-star hotel
41% cheaperLa Quinta Inn & Suites by Wyndham New Orleans Downtown7.2 Good (3,562 reviews)0.17 kmOutdoor pool, Fitness centre, Bar/LoungeC$ 113+
3-star hotel
27% cheaperBest Western Plus St. Christopher Hotel8 Excellent (3,015 reviews)0.12 kmFitness centre, Restaurant, Bar/LoungeC$ 138+
3-star hotel
25% cheaper
Hotel Indigo New Orleans - French Quarter By IHG
8.3 Excellent (117 reviews)0.2 kmFitness centre, Restaurant, Bar/LoungeC$ 141+
4-star hotel
24% cheaperWyndham New Orleans - French Quarter8 Excellent (3,371 reviews)0.17 kmIndoor pool, Fitness centre, RestaurantC$ 144+

Most recommended

See most recommended stays in New Orleans
Trendy Cbd Condo | Near French Quarter
10 Excellent (2 reviews)0.24 kmCoffee machineC$ 1,350+
4-star hotel
Hotel Monteleone9.2 Excellent (1,961 reviews)0.25 kmOutdoor pool, Spa and wellness centre, Fitness centreC$ 250+
Stunning Condo - Near Bourbon & Caesars Casino
9 Excellent (4 reviews)0.12 kmCoffee machineC$ 221+
4-star hotel
JW Marriott New Orleans8.9 Excellent (618 reviews)0.1 kmOutdoor pool, Fitness centre, RestaurantC$ 242+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

8.0
0.2 km
New Orleans Louis Armstrong
18.6 km

Everything you need to know for your stay in New Orleans

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