Sheraton New Orleans Hotel

4 stars
8.2
Very good
based on 3145 reviews
3,145 reviews
500 Canal Street, New Orleans, LA 70130, United States
500 Canal Street, New Orleans, LA
+1 504 525 2500
Thu 13/8
-
Fri 14/8
2 guests, 1 room
Lobby
Lounge
Banquet hall
Banquet hall
Buffet
Building
Lobby
Buffet
Restaurant
Outdoors view
Lounge
Pool
Outdoors view
Living room
Bathroom
Lobby
Lobby
Lounge
Living room
Conference room
Other
Conference room
Living room
Lobby
Other
Lounge
Bedroom
Pool
Bedroom
Shop
Lobby
Restaurant
Conference room
Lounge
Bedroom
Buffet
Banquet hall
Conference room
Banquet hall
Outdoors view
Banquet hall
Conference room
Bedroom
Bathroom
Lobby
Conference room
Bathroom
Bedroom
Conference room
Conference room
Other
Bedroom
Other
Conference room
Restaurant
Conference room
Conference room
Bathroom
Conference room
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

One of the most famous neighborhoods in the world, the French Quarter of New Orleans holds many spectacles for guests, new and returning alike. Centrally located in the heart of the action is the 1,110-guestroom Sheraton New Orleans, making it an excellent hub for exploring the Big Easy.

Rooms offer standard and comforting hotel amenities, including plush and luxurious beds, floor-to-ceiling windows, and views of both the city and the mighty Mississippi river. With ten different room and suite options, the Sheraton offers configurations that will suite any traveler or group. There is plenty of recreation around the hotel, including a 24-hour fitness center, outdoor pool, and a business center.

In addition to room service, the Sheraton offers multiple breakfast options, including a buffet and a simply continental option. For those looking to indulge in the local flavors, guests can also visit Roux Bistro on-site, specializing in Cajun cuisine for breakfast and lunch. Light bites and classic cocktails can be found at the Pelican Bar, perfect for unwinding.

The true gem of the hotel is its central location. Bourbon Street is just steps away from the hotel, giving guests access to incredible nightlife. Jackson Square, another top New Orleans attraction, can be found just 10 minutes away on foot. Beignets are a signature dish that visitors always want to try and some of the most famous come from Café du Monde, which is only an 11-minute walk away from the hotel.

The Sheraton is ideal for visitors looking to explore the heart of vibrant New Orleans and experience the culture of this Southern city.

8.2
Very good
3145 reviews

Latest deals for Sheraton New Orleans Hotel

Thu 13/8
-
Fri 14/8
Traditional Room, 1 king bed
C$ 151
nightly with fees
Deluxe room, 1 king bed
C$ 369
nightly with fees
Double room, 2 double beds
C$ 168
nightly with fees
Traditional Room, 1 king bed
C$ 196
nightly with fees
King room, 1 king bed
C$ 288
nightly with fees
King room, 1 king bed
C$ 170
nightly with fees
Double room, 1 twin bed
C$ 226
nightly with fees
Traditional Room, 1 king bed
C$ 233
nightly with fees
Traditional Room, 1 king bed
C$ 179
nightly with fees
Double room, 2 double beds
C$ 190
nightly with fees
King room, 1 king bed
C$ 206
nightly with fees
Traditional Room, 1 king bed
C$ 185
nightly with fees
Standard Room, bed type unknown
C$ 197
nightly with fees
Double room, bed type unknown
C$ 214
nightly with fees
King room, 1 king bed
C$ 196
nightly with fees
Deluxe room, 1 king bed
C$ 251
nightly with fees
Double room, 2 double beds
C$ 285
nightly with fees
Deluxe room, bed type unknown
C$ 201
nightly with fees
King room, 1 king bed
C$ 205
nightly with fees
Double room, 2 double beds
C$ 205
nightly with fees
Traditional Room, 1 king bed
C$ 204
nightly with fees
King room, bed type unknown
C$ 206
nightly with fees
Double room, bed type unknown
C$ 246
nightly with fees
Traditional Room, 1 king bed
C$ 204
nightly with fees
Deluxe room, 1 king bed
C$ 388
nightly with fees
King room, bed type unknown
C$ 469
nightly with fees
King room, bed type unknown
C$ 205
nightly with fees
Double room, 2 double beds
C$ 266
nightly with fees
Deluxe room, 1 king bed
C$ 366
nightly with fees
King room, bed type unknown
C$ 205
nightly with fees
Deluxe room, 2 double beds
C$ 248
nightly with fees
Double room, bed type unknown
C$ 537
nightly with fees
Deluxe room, 2 double beds
C$ 207
nightly with fees
Standard Room, 2 double beds
C$ 214
nightly with fees
Deluxe room, 2 double beds
C$ 211
nightly with fees
Double room, 2 double beds
C$ 388
nightly with fees
Traditional Room, 1 king bed
C$ 212
nightly with fees
King room, 1 king bed
C$ 300
nightly with fees
Double room, 2 double beds
C$ 355
nightly with fees
King room, bed type unknown
C$ 230
nightly with fees
Double room, 2 double beds
C$ 453
nightly with fees
Traditional Room, 1 king bed
C$ 230
nightly with fees
Double room, bed type unknown
C$ 342
nightly with fees
Deluxe room, bed type unknown
C$ 554
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Sheraton New Orleans Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking
  • Business centre

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Wi-Fi (surcharge)
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining area
  • Dining table

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Roll-in shower
  • Elevator
  • Shower chair
  • Accessible parking
  • Allergy-free room

General

  • Window
  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Sofa
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Toilet paper
  • Walk-in shower

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Shared lounge/TV area
  • TV

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Parking
  • EV charging station
  • Valet parking

Bedroom

  • Feather pillow
  • Alarm clock
  • Sofa bed

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Gift shop
  • Bicycle rental
  • Shopping

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Fitness

  • Fitness centre
  • Gym

Pool

  • Outdoor pool
  • Rooftop pool

Outdoor

  • Beach chairs

Reviews of Sheraton New Orleans Hotel

8.2
Very good
3145 verified ratings
Wonderful
1677
Very good
471
Good
283
Okay
175
Fair
211
Mediocre
100
Poor
228

Summary of reviews

Guests say
Most guests praised the hotel's excellent central location, making it convenient for exploring the city and accessing local attractions. However, many reviews highlighted significant issues with service, including unhelpful or unfriendly staff, long wait times, and poor communication. Cleanliness was another concern, with several guests noting outdated furnishings, dirty carpets, and lack of proper housekeeping. Many felt the hotel was overpriced for the quality and amenities provided, citing hidden fees and a lack of value for the price paid. Breakfast quality and service also received criticism, with guests finding it expensive and not up to expectations. Despite these negatives, a few guests appreciated the friendliness of some staff members and the overall comfort of the rooms.
AI-generated from customer reviews
Location10 out of 10
Breakfast2 out of 10
Cleanliness1.5 out of 10
Service1 out of 10
Value for Price1 out of 10
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All reviews

8.0
Very good
Anonymous, Jan 2024
The staff was really great.
8.0
Very good
Heather, Apr 2021
Pros (+) The room/bed/view were lovely.
Cons (-) For the price, it was ridiculous to not have complimentary wifi or breakfast options. Was placed in a handicap room which meant a very small, uncomfortable shower/sink set up. Again, not the experience I wanted for the price I was paying. Front desk was very slow to answer phone and seemed to be unsure of answers to simple question
6.8
Okay
Anonymous, Nov 2019
Pros (+) Location
Cons (-) The elevators are a disaster. Honestly this would cause me to pick a different hotel
9.4
Wonderful
Anonymous, Aug 2019
Pros (+) I liked the elevator system, how the staff got the homeless folks out of the lobby, and the quick professional staff when seeking attention.
Cons (-) I didn’t like how many folks were sitting on the front step blocking the doorway. Doormen should be pushing folks along. Then get benches out front for guests to sit instead of them blocking the doorway.
9.1
Wonderful
Anonymous, Jun 2019
Pros (+) Location was ideal. Staff were friendly.
9.4
Wonderful
Shakeidra, Apr 2019
Pros (+) Great location
Cons (-) Rooms could use some sprucing up
10
Wonderful
Anonymous, Mar 2019
Cons (-) They were replacing the hotel sign and I drug across out window for the entire stay. That was the only issue.
6.0
Okay
Dawn, Oct 2018
Cons (-) The room I got was right next to the elevators. Very noisy, you can hear everything that goes on.
10
Wonderful
Natika, Sep 2018
Pros (+) Loved the location for all sorts of entertainment and access to transport. Clean and airy rooms with a great view!
10
Wonderful
Ronnie, Jul 2018
Pros (+) Everthing
Cons (-) Nothing

Location

500 Canal Street, New Orleans, LA 70130

What's nearby

  • Place St. Charles261 m
  • Historic New Orleans Collection0.6 km
  • Saenger Theatre0.6 km
  • Jackson Square0.7 km
  • Bourbon Street0.8 km
  • Robert E. Lee Monument1.1 km
  • New Orleans Morial Convention Center1.2 km
  • Caesars Superdome1.3 km
  • New Orleans Mint1.4 km
  • French Market1.5 km
  • Frenchmen Street1.6 km
  • Mardi Gras World2 km

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Sheraton New Orleans Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

August
May
C$ 389
C$ 300
Cheapest month to stay with an average 46% drop in price.
Most expensive month to stay with an average 33% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Sheraton New Orleans Hotel

Which month has the cheapest rates at Sheraton New Orleans Hotel?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Sheraton New Orleans Hotel is August, with an average nightly rate of C$ 216. The most expensive month is February at C$ 559 per night.

What is the cheapest day to book Sheraton New Orleans Hotel?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Sheraton New Orleans Hotel is Saturday, with an average nightly rate of C$ 289. The most expensive day is Monday at C$ 494 per night.

How far in advance should you book Sheraton New Orleans Hotel?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at Sheraton New Orleans Hotel, book around 11 weeks in advance. This could save you approximately 38% compared to booking last minute.

KAYAK's top tips for your stay at Sheraton New Orleans Hotel

  • If you’re after a cheap room at Sheraton New Orleans Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in August and December.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Sheraton New Orleans Hotel, plan to stay on a Saturday or Tuesday. The most expensive day is usually Monday.
  • The cheapest price a room at Sheraton New Orleans Hotel was booked for on KAYAK in the last 2 weeks was C$ 204, while the most expensive was C$ 204.
  • How long should you stay at Sheraton New Orleans Hotel? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Sheraton New Orleans Hotel

  • Where is Sheraton New Orleans Hotel located?

    Sheraton New Orleans Hotel is located at 500 Canal Street in Central Business District, 0.2 km from the centre of New Orleans. Place St. Charles is the closest landmark to Sheraton New Orleans Hotel.

  • When is check-in time and check-out time at Sheraton New Orleans Hotel?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at Sheraton New Orleans Hotel.

  • How far is Sheraton New Orleans Hotel from the airport?

    Sheraton New Orleans Hotel is 18.6 km from New Orleans Louis Armstrong. Sheraton New Orleans Hotel is 108.4 km from Gulfport Biloxi Regional.

  • Does Sheraton New Orleans Hotel have a pool?

    Yes, Sheraton New Orleans Hotel has a pool on-site.

  • How does KAYAK find such great Sheraton New Orleans Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton New Orleans Hotel in New Orleans and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton New Orleans Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton New Orleans Hotel.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
New Orleans Marriott8.6 Excellent (3,918 reviews)0.03 kmOutdoor pool, Fitness centre, RestaurantC$ 206+
3-star hotel
12% cheaper
Bluegreen Vacations Club La Pension, an Ascend Collection Resort
8.7 Excellent (501 reviews)0.09 kmWi-Fi, Tea/coffee maker, Coffee machineC$ 150+
4-star hotel
JW Marriott New Orleans8.9 Excellent (638 reviews)0.1 kmSnorkeling, Outdoor pool, Fitness centreC$ 291+
3-star hotel
28% cheaperBest Western Plus St. Christopher Hotel7.6 Good (3,173 reviews)0.12 kmFitness centre, Restaurant, Bar/LoungeC$ 123+

Cheapest

See cheapest stays in New Orleans
3-star hotel
47% cheaperLa Quinta Inn & Suites by Wyndham New Orleans Downtown7.4 Good (3,871 reviews)0.19 kmFitness centre, Bar/Lounge, Room serviceC$ 91+
4-star hotel
42% cheaperWyndham New Orleans - French Quarter8 Excellent (4,378 reviews)0.17 kmIndoor pool, Fitness centre, RestaurantC$ 98+
3-star hotel
37% cheaperPelham Hotel8.5 Excellent (2,773 reviews)0.15 kmRestaurant, Free Wi-Fi, Tea/coffee makerC$ 107+
4-star hotel
30% cheaperInternational House Hotel8.3 Excellent (1,084 reviews)0.15 kmFitness centre, Restaurant, Bar/LoungeC$ 120+

Most recommended

See most recommended stays in New Orleans
3-star hotel
The Monarch Hotel, Hq Collection New Orleans
10 Excellent (1 review)0.18 kmBar/Lounge, Room service, Free Wi-FiC$ 260+
Rockstar Room at International House New Orleans!
9.7 Excellent (7 reviews)0.15 kmFitness centre, Coffee machineC$ 207+
Stunning Condo - Near Bourbon & Caesars Casino
9 Excellent (4 reviews)0.12 kmCoffee machineC$ 170+
4-star hotel
JW Marriott New Orleans8.9 Excellent (638 reviews)0.1 kmSnorkeling, Outdoor pool, Fitness centreC$ 291+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

8.0
0.2 km
New Orleans Louis Armstrong
18.6 km

Everything you need to know for your stay in New Orleans