Hotel Americano

518 West 27th Street, New York, NY 10001, United States
+1 212 216 0000

Cheapest
rate per night

7.7

Good
based on 668 reviews
Hotel Americano - New York, NY, United States
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
Mr & Mrs Smith C$ 228
Hotwire C$ 233
Hotels.com C$ 233
Mr & Mrs Smith
Hotwire
Hotels.com

Good to know

Distance to city centre 1.4 km
Location rating 8.4
Nearest Airport Newark
Distance to airport 15.7 km

Rooms

Check-in
Check-out

King Rooms

C$ 233+

Photo
Bed Type
Provider
Nightly base price
IMAGE
King bed
C$ 233 per night
IMAGE
King bed
C$ 294 per night
IMAGE
Unknown
C$ 309 per night
IMAGE
Unknown
C$ 340 per night
IMAGE
King bed
C$ 344 per night
IMAGE
King bed
C$ 384 per night
IMAGE
Unknown
C$ 435 per night
IMAGE
Unknown
C$ 435 per night
IMAGE
King bed
C$ 484 per night

Queen Rooms

C$ 233+

Photo
Bed Type
Provider
Nightly base price
IMAGE
Queen bed
C$ 233 per night
IMAGE
Unknown
C$ 233 per night
IMAGE
Unknown
C$ 233 per night
IMAGE
Unknown
C$ 233 per night
IMAGE
Queen bed
C$ 260 per night
IMAGE
Queen bed
C$ 302 per night
IMAGE
Unknown
C$ 302 per night
IMAGE
Queen bed
C$ 309 per night
IMAGE
Queen bed
C$ 366 per night
IMAGE
Queen bed
C$ 385 per night

Superior Rooms

C$ 264+

Photo
Bed Type
Provider
Nightly base price
IMAGE
Queen bed
C$ 264 per night
IMAGE
Queen bed
C$ 264 per night
IMAGE
Queen bed
C$ 264 per night
IMAGE
Unknown
C$ 264 per night
IMAGE
Queen bed
C$ 290 per night
IMAGE
Unknown
C$ 305 per night
IMAGE
Unknown
C$ 317 per night
IMAGE
King bed
C$ 370 per night
IMAGE
King bed
C$ 384 per night

Reviews

Traveller rating

67
31
14
3
0

Time of year

Traveller type

Show reviews that mention

+
americano in 4 reviews
bathroom is tiny in 12 reviews
comfortable bed in 35 reviews
friendly staff in 69 reviews
great location in 32 reviews
hudson in 3 reviews
nice breakfast in 16 reviews
private events in 10 reviews
rental bikes in 3 reviews
restaurant hotel in 16 reviews
rooftop bar in 29 reviews
rooftop pool in 7 reviews
sit in a chair in 11 reviews
twin room in 54 reviews
worst hotel in 33 reviews
youthful vibe in 2 reviews
  • Good
    Aug. 2019
    6.8

    Smart and stylish looking hotel

    1) We only chose this hotel because of the advertised rooftop pool. VERY, VERY disappointed to arrive and find that it was closed, amid renovations. Who renovates their rooftop pool in August in a city where it is 90+ degrees every day? We feel like we were tricked into choosing this hotel on an amenity it did not possess. 2) The staff were friendly, but a bit clueless. On our first day we went out for several hours in the morning 8.00-14.00. When we came back our room was not made up. When we asked them if it could be serviced they seemed unsure and surprised by the question! 3) There was no iron or ironing board in the room. When we asked for one they said it would be up right away. 20 mins later we chased for it and it was like we had never asked before. 4) I was there on business and in important meeting when the hotel contacted me to tell me they needed my room and I had to check out. When I called the hotel to asking what they were talking about, they were adamant that I had only booked for 3 nights. When I then forwarded them the email confirmation showing that I had booked for 4 nights they asked me to call back, because they couldn't call out to an international number! So I had to call them to ensure they weren't going to evict me from a hotel room that I had booked. Eventually they admitted the mistake was on their side. No apology, no gesture for the stress and inconvenince caused - they took a couple of hours to confirm; utterly ridiculous. So between being mis-sold a hotel with a non-operational rooftop pool and being incorrectly threatened with eviction, this was not a clever experience.

  • Mediocre
    Aug. 2019
    2.5

    My room was not ready at 3 PM. I waited another 1 1/2 hours and still no room. There were only three totally untrained staff in the entire hotel. The only housekeeper who appeared seemed frazzled and overworked. They kept offering me other rooms facing a wall. (I reserved a city view.) All the facilities advertised (gym, pool, restaurants, etc, were “closed for renovation.” Almost two hours after I arrived, they said they had my room ready. When we got to my floor, most of the hallway was soaking wet (maybe a flood...Who knows?) Upon entering my room, it seemed “war torn”and old. I started to close the door and found that the lock was broken. A nice worker told me that he would have to replace a part which did not fit that particular door. I closed the door and called another Hotel and then left. I was told I would not be charged, of course. Two of the three staff members were very apologetic and said they understood why I was leaving and didn’t blame me themselves. One of the two staff people helped me with my luggage, walked me down to the corner and hailed a cab for me. I gave him a tip for being a kind person! Nothing. Read the above statement!

    Everything. There is a skeleton staff, and nothing about this place is as It is advertised.

  • Okay
    Aug. 2019
    5.8

    Nice proximity to the Highline and Hudson Yards. Cool Japanese design vibe.

    My biggest issue were the tons of fruit flies coming out of the bathroom drains. Requested early check in for 1 PM and someone confirmed the request, but room wasn’t ready. No problem, took a long walk and came back at 3. They gave me the keys, but the room still wasn’t ready and was being cleaned. Pool and roof were closed indefinitely, which wasn’t apparent to me when I originally booked through a third party website and the main reason I picked the hotel to begin with. I realized after seeing a sign posted on the elevators. (No idea what the $25/night facility fee is for with all the amenities being closed). The $10 warm water bottles for purchase in the room made me laugh. The TV had a ton of channels that are just static. Minor, but I’m pretty certain they advertised HBO & Showtime? I don’t think my tv had those channels, but maybe I just missed finding them. The room fridge didn’t work. As I tried to check out of the hotel, I was greeted with a “can I help you” attitude as if I was interrupting her which was uncharacteristic of all the other staff I had interacted with throughout the week. In general the staff were very friendly, but the place just seems run down.

  • Excellent
    Aug. 2019
    9.3

    Great Hotel. + Very stylish rooms + Interesting area + Good breakfast + Rooms very clean, no carpets

    Shaky service - Totally undertrained staff. Reception did hardly know the name of the hotel! - Breakfast restaurant with good food, but again very slow service, staff hardly know what they are doing.

  • Okay
    Aug. 2019
    5.8

    The location was nice and close in proximity to my studio. The overall decor was cool and the restaurants looked nice

    1. Service was really poor. People were friendly in general, but service was really slow. Breakfast took almost 30 minutes to come out even though I was the only person there and I ordered toast. 2. The building seemed badly maintained. The AC wasn't working for a little bit and it was 100 degrees outside. The hot water stopped working at one point as well

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About

Overview

Hotel Americano is a boutique hotel tucked away in the Chelsea neighborhood of New York City. Rooms feature a minimalist approach inspired by Latin styling, Japanese influence, and mid-century minimalism. Rooms feature Egyptian cotton sheets and towels, flat screen televisions for in-room entertainment, and luxury bath amenities. With beautiful views of Manhattan, it's easy to bask in relaxation at Hotel Americano. Several business services are available within steps of the hotel for printing, faxing, and photocopying needs. Just outside the doors are several public transit options, including cabs and the subway system, which can take visitors across the city. Make a stop at Bryant Park, the financial district, and head to the top of the Empire State Building. While staying, guests can enjoy dining at La Central for a fusion of Latin American and South American flavors. Indulge in fresh omelets and steaks cooked to order. Room service is offered for those who wish to dine in their room. Take in the views of Manhattan while enjoying handcrafted cocktails and small plates perfect for sharing at The Rooftop. Explore the city of Manhattan for plenty of boutique shops. Take in exhibits at the Museum of Modern Art or The Whitney or see a live show on Broadway. Afterward, head to Times Square, take a stroll through the streets of Soho, or walk through Battery Park for views of the Statue of Liberty. When the day is done, end the night in comfort at Hotel Americano.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.7 Good

based on 668 reviews

9.7

Breakfast

8.9

Food

4.1

Comfort

2.9

Pool

Things to Know

  • Stylish hotel
  • Beautiful architecture

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled Access
Internet
Concierge service
Laundry service
Room service
Bicycle rental
No smoking
Restaurant
Bar/Lounge
Parking
Air-conditioned
24hr front desk
Storage available
Terrace/Patio
Elevator
Hairdryer
Coffee shop
Safe
Babysitting/child services (surcharge)
Rooftop
Currency exchange on-site
Laundry facilities
Cable or satellite TV

Photos

Hotel Americano - New York - Bedroom All Photos (50)
Hotel Americano - New York - Bar Bar (3)
Hotel Americano - New York - Bathroom Bathroom (1)
Hotel Americano - New York - Bedroom Bedroom (9)
Hotel Americano - New York - Front desk Front desk (1)

Location

Most Popular Landmarks

  • High Line 316 m
  • Empire State Building 1.5 km
  • Bryant Park 1.8 km
  • New York Public Library 1.8 km
  • Times Square 1.8 km
  • Broadway 1.9 km

About the Neighbourhood

Chelsea is known for: art galleries, shopping, LGBT

More

New York Travel Guide

Learn about New York on KAYAK

Getting Around

New York LaGuardia 11.4 km
Teterboro 12.1 km
New York - Penn Station 0.8 km
Secaucus Junction, New Jeresy 6.2 km

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