Lotte New York Palace

Lotte New York Palace

455 Madison Avenue, New York, NY 10022, United States
+1 212 888 7000
C$ 151

rate per night


based on 463 reviews

Lotte New York Palace
Sun 14/8
Mon 15/8

About Lotte New York Palace

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.

Located in New York City, Lotte New York Palace is an easy drive from Fifth Avenue and provides private parking on site. The numerous amenities this luxury hotel features include a ballroom, 24-hour room service and a sauna.

Rooms at the hotel provide a flat-screen TV, a marble bathroom and a desk. They are air conditioned and offer a mini bar and slippers. Bathrobes are also provided for comfort.

In-house dining options include Villard Restaurant, which provides a convenient place to enjoy a meal. Relax with a beverage at the cocktail bar after sampling some food in the nearby restaurants.

Lotte New York Palace is under a 25-minute drive from LaGuardia Airport and Times Square is a brief stroll away. Central Park and Rockefeller Center are a short walk away.

Photos of Lotte New York Palace

Latest deals for Lotte New York Palace

Mon 15/8
Fri 19/8
Show deals with
Queen Rooms(C$ 1,165 - C$ 1,995)
Queen room
2 queen beds

2 queen beds


C$ 1,165/night

C$ 1,165 totalSnaptravel
2 queen beds

2 queen beds


C$ 1,995/night

C$ 1,995 totalExpedia
Luxury Rooms(C$ 2,009)
Luxury Room
2 queen beds

2 queen beds

C$ 2,009/night

C$ 2,009
Premier Rooms(C$ 542 - C$ 1,032)
Premier Room
1 king bed

1 king bed


C$ 542/night

C$ 542 totalKAYAK
1 king bed

1 king bed


C$ 677/night

C$ 677 totalExpedia
2 double beds

2 double beds


C$ 689/night

C$ 689 totalExpedia
King Rooms(C$ 409 - C$ 1,167)
King room
1 king bed

1 king bed


C$ 409/night

C$ 409 totalAGODA
1 king bed

1 king bed


C$ 447/night

C$ 447 totalSnaptravel
1 king bed

1 king bed


C$ 464/night

C$ 464 totalAGODAPV
Double Rooms(C$ 555 - C$ 1,309)
Double room
bed type unknown
bed type unknown

C$ 555/night

C$ 555
bed type unknown
bed type unknown

C$ 569/night

C$ 569 totalPriceline
bed type unknown
bed type unknown

C$ 586/night

C$ 586
Executive Rooms(C$ 1,276 - C$ 1,811)
Executive room
1 king bed

1 king bed


C$ 1,276/night

C$ 1,276 totalExpedia
1 king bed

1 king bed


C$ 1,758/night

C$ 1,758 totalTravelocity
1 king bed

1 king bed


C$ 1,811/night

C$ 1,811 totalStayforlong
Standard Rooms(C$ 151 - C$ 591)
Standard Room
bed type unknown
bed type unknown

C$ 151/night

C$ 151 totalSnaptravel
bed type unknown
bed type unknown

C$ 581/night

C$ 581
bed type unknown
bed type unknown

C$ 591/night

C$ 591 totalFINDHOTEL
Superior Rooms(C$ 339 - C$ 1,064)
Superior Room
1 king bed

1 king bed

C$ 339/night

C$ 339
1 king bed

1 king bed


C$ 542/night

C$ 542 totalPriceline
1 king bed

1 king bed

C$ 547/night

C$ 547

Amenities at Lotte New York Palace

  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee shop
  • Valet parking
  • Business centre
  • TV
  • Cable or satellite TV

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Thermometers for guests provided by property
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces

Services and conveniences

  • Conference rooms
  • Wedding services
  • ATM on-site
  • Ticket service
  • Business centre
  • Safety deposit box
  • Concierge service
  • Currency exchange on-site
  • Mini-market on site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk


  • Minibar
  • Special diet menus (on request)
  • Microwave
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Food can be delivered to guest accommodation
  • Coffee shop


  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Elevator
  • Multi-lingual staff
  • Hypoallergenic
  • No smoking

Pool and spa

  • Spa and wellness centre
  • Massage
  • Spa
  • Sauna
  • Steam room

Media and entertainment

  • Gaming console
  • Cable or satellite TV
  • CD player
  • Smartphone dock
  • TV


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Pants press


  • Bathtub
  • Hairdryer
  • Bathrobe
  • Private bathroom


  • Family rooms
  • Slippers
  • Sofa
  • Telephone

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Things to do

  • Gift shop
  • Shops (on site)
  • Evening entertainment


  • Fax/photocopying
  • Desk


  • Garden


  • Wardrobe or closet

Family friendly

  • Babysitting or child care


  • Fitness centre

Reviews of Lotte New York Palace

GreatBased on 463 verified guest reviews

Time of Year:
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Newest first
6.5 Okay
Cons:They need to upgrade rooms, hotel is getting old need to renovate ASAP
10.0 Excellent
Pros:Views from the room... just stunning. Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.
Cons:Bar prices are very expensive.
10.0 Excellent
Pros:The bed was comfortable. The service was great
7.1 Good
Pros:Location is great for all the Midtown attractions. Just a block from 5th Ave and the Rockefeller Centre. Hotel was beautifully decorated for the festive season.
Cons:Beds quite small in standard rooms, and extras are expensive.
10.0 Excellent
Pros:The staff adjusted an error in the hotels reservation immediately, at check in. Carol OConner recognized the issue and made the adjustment in a way that thoughtful and professional.
8.5 Great
Pros:It was my first time in New York and the location could not be more ideal. The hotel was central to all of the main attractions. We stayed around Thanksgiving and all of the holiday decor were already stunningly displayed. A lot of tourists stopped by the outside courtyard, which is quite the photo opportunity. Inside the lobby, they hosted a "happy hour" during the weekdays around 5pm which consisted of small bites - all delicious and inclusive with your stay. My boyfriend had to work during our visit and a shuttle was provided to the financial district. The staff were excellent and very friendly.
Cons:We had a bit of a situation where we found rotten food in our mini fridge leftover from previous guests. The manager was very accommodating and provided great customer service. The only other negatives were that the internet was not included with your stay and the bellman/greeters stood by the door but did not open the doors for you which I found a bit odd.
10.0 Excellent
Pros:Front desk personnel was very professional and nice. She tried to accommodate all our request.
2.0 Bad
Cons:The hotel never had my reservation so whatever I booked through Kayak/getaroom was bogus. The hotel could not meet the rate so I was stuck paying hundreds of dollars more. Your service almost left me with no rooom for my trip. This is totally unacceptable and I deserve compensation for this.
9.7 Excellent
Pros:My wife and I stayed at the Palace many years ago and this stay was the first under Lotte's ownership. It's a big hotel, so it lacked the intimacy of some place like the Lowell Carlyle or the Plaza Athenee. That said, it's considerably less expensive, unless you are in the Towers. What I found remarkable was the consistency of staff attitude. Friendly, appropriately personal, attentive, and helpful.
Cons:$50 for a simple breakfast (farro porridge with fruit, coffee, and a freshly made vegetable juice, was a new high (or low, depending on how you look at it) for New York. Delicious for sure, but pricey.
9.4 Excellent
Pros:Beautiful hotel, incredible view and far enough away from the craziness of Times Square but a pretty easy walk to wherever you want to go. I was skeptical because of the deal we got on but it was an awesome spot!
Cons:No closet in the hotel room.


455 Madison Avenue, New York, NY 10022

What's nearby

  • Rockefeller Center391 m
  • Museum of Modern Art0.4 km
  • Grand Central Terminal0.7 km
  • New York Public Library0.9 km
  • Times Square0.9 km
  • Broadway0.9 km
  • Bryant Park0.9 km
  • Fifth Avenue1.3 km
  • Empire State Building1.4 km
  • Frick Collection1.6 km
  • Metropolitan Museum of Art2.5 km
  • High Line2.8 km



Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Lotte New York Palace

  • Getting from New York LaGuardia Airport to the hotel should take around 20m in good traffic – but could be a lot longer at peak times. Getting a taxi from the airport or organizing a private car service in advance is the most economical way of accessing the hotel, as parking in New York can be very expensive. A standard metered cab fare from the airport should be around $30 in good traffic. Those arriving at New York John F. Kennedy Intl Airport or Newark Liberty Intl Airport can expect to pay from around $55 and $60 respectively in a taxi.

  • Early check-in may be granted if your room is ready ahead of the designated check-in time – if not, the hotel will be happy to hold your bags until the room is available. Late checkout may also be granted subject to availability; the hotel advises checking with the front desk on the night before departure to see if this service can be provided.

  • Children are very welcome at this hotel, with families able to benefit from a range of room set ups including connecting rooms (not guaranteed) and additional rollaway beds for about $50 per night – note that these may only be placed in rooms with one king-size bed. Children up to the age of 12 even stay for free when sharing a room with their parents. Numerous in-room additions can be ordered to give your children a surprise, from dress-up costumes to themed cookie and candy plates, and kids can enjoy a specially tailored "Mommy and Me" treatment in the hotel spa.

  • The hotel offers specially trained staff and rooms that meet the requirements of all guests, including those with reduced mobility or hearing and visual impairments. Some of the features you will find include lowered signage, folding closet doors, handicap toilets, roll-in shower stalls or tubs with grab bars, strobe light smoke detectors, telephone lights, and crutches and wheelchairs available to borrow upon request.

  • The hotel prides itself on making sure its guests are well entertained and catch a glimpse of the buzzing New York social life. Regularly scheduled events include themed holiday brunches, crafting sessions for kids, afternoon teas and impromptu city tours with themes like "Gossip Girl". There are also magic shows that will delight adults and kids alike held in the Madison Room every Friday and Saturday evening.

  • Getting around New York City is easy when staying at this hotel, thanks to the complimentary car service on offer to all guests (subject to availability). Regular shuttle services also depart for Wall Street and the theater district, both of which are free of charge.(Prices checked 14/05/19).

  • Lotte New York Palace is located at 455 Madison Avenue in Midtown, 1.1 km from the centre of New York. Rockefeller Center is the closest landmark to Lotte New York Palace.

  • Check-in time is 3:00 PM and check-out time is 12:00 PM at Lotte New York Palace.

  • Lotte New York Palace is 2.5 km from New York Skyports SPB.

  • Yes, Lotte New York Palace is a pet-friendly hotel.

  • KAYAK scours the web for all room deals available at Lotte New York Palace in New York and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Lotte New York Palace and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Lotte New York Palace.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

1.1 km

Location rating


Nearest Airport

New York LaGuardia

Distance to airport

8.8 km