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The Paul Hotel Nyc-Chelsea

4 stars
7.0
Good
based on 2292 reviews
2,292 reviews
32 West 29th Street, New York, NY 10001, United States
32 West 29th Street, New York, NY
+1 212 204 5750
Tue 13/10
-
Wed 14/10
2 guests, 1 room
Lobby
Outdoors view
Other
Other
Outdoors view
Patio
Outdoors view
Buffet
Bar
Bar
Bar
Restaurant
Balcony
Front desk
Bathroom
Front desk
Outdoors view
Outdoors view
Room amenity
Room amenity
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located under 10 minutes' walk from Empire State Building, Flatiron Building and Madison Square Garden, The Paul Hotel NYC-Chelsea an Ascend Hotel Collection Member features a rooftop terrace and an outdoor pool. Only a 10 minute stroll from Pennsylvania Station, the hotel provides guests with a convenient base while in New York City.

The Paul Hotel NYC-Chelsea an Ascend Hotel Collection Member provides an all-hours reception, as well as an express check-in and check-out feature and free Wi-Fi. For added convenience, it features an airport shuttle, a 24-hour business centre and valet parking. A friendly tour desk is available and 34th Street Penn Station Irt Broadway Seventh Avenue Line is within a 10-minute walk, making it convenient for guests to explore the local area.

The hotel has 122 rooms, all of which are fitted with a hair dryer and a refrigerator.

The Paul Hotel NYC-Chelsea an Ascend Hotel Collection Member is within walking distance of Bryant Park, Madison Square Park and New York Public Library, and has a variety of shopping, dining and nightlife options on its doorstep. LaGuardia Airport is a 20-minute drive away.

7.0
Good
2292 reviews

Latest deals for The Paul Hotel Nyc-Chelsea

Tue 13/10
-
Wed 14/10

Amenities at The Paul Hotel Nyc-Chelsea

  • Bar/Lounge
  • Free Wi-Fi
  • Business centre
  • Airport shuttle
  • Meeting/Banquet facilities
  • Internet
  • Parking
  • Laundry service
  • Laundry facilities
  • Express check-out

Reviews of The Paul Hotel Nyc-Chelsea

7.0
Good
2292 verified ratings
Wonderful
607
Very good
433
Good
428
Okay
213
Fair
202
Mediocre
109
Poor
300

Summary of reviews

Guests say
Guests overwhelmingly praised the hotel's central location, with many highlighting its proximity to attractions, subway stations, and great food options. Some found the hotel to be a good value for the price and appreciated the comfortable beds and views. However, there were significant complaints about service, including last-minute relocations, unprofessional staff, and missing amenities. Cleanliness and maintenance received mixed feedback, with some guests satisfied and others reporting issues such as poor housekeeping, noise, and lack of hot water. Overall, the location stood out as the hotel's best feature, but service and facilities left many guests disappointed.
AI-generated from customer reviews
Location10 out of 10
Cleanliness5 out of 10
Value for Price4 out of 10
Service1 out of 10
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All reviews

6.0
Okay
Anonymous, Jul 2022
The bathtub was plugged and soap dispenser and drainer fell apart
6.0
Okay
Brian, Jun 2022
Location was great, however, the description mentions a rooftop which is closed and they show photos of a fitness center (which doesn’t exist). The bathroom needs some updating or deep cleaning.
2.0
Poor
Amanda, Dec 2021
My room wasn't clean, had a broken light and drawer - and I couldn't get ahold of the front desk to get someone to come clean. When I did, it was over an hr before someone came and when they did they ...
Read more
5.9
Fair
Imogen, Jul 2021
The beds were comfortable and the ac was excellent. The location, though a bit grimy, loud at night and surrounded by construction was perfect. We were an 8 minute walk from penn station and central t...
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8.0
Very good
Anonymous, Jan 2018
Pros (+) Nice facility and staff
Cons (-) Gave us a room with 2 full beds instead of the Queen we had booked - but gave us late checkout in return
5.1
Fair
Anonymous, Aug 2017
Pros (+) Location
Cons (-) Room was dirty. There was sticky stuff on the chair and the desk that clearly had been barely cleaned and the floors were swollen and sticky and clear stains on the bathroom floor. The view was not as...
Read more
4.2
Mediocre
Anonymous, May 2017
Pros (+) once we got into our NORMAL room, it was spacious and clean but still had a moldy stench, free access to a full gym 2 blocks away
Cons (-) landing at 1AM and finding out our room had an issue so we had to squeeze into a bunk bed room (size of a train sleeper compartment), which was dirty (dirty sheets). They said we'd get "free" wine whi...
Read more
10
Wonderful
Anonymous, Mar 2017
Pros (+) CUSTOMER SERVICE WAS AMAZING!!! Check in/Check out was easy process, both reps were helpful, friendly and AWESOME. The hotel room was clean and warm - the view was New York. I had to laugh because I d...
Cons (-) The ONLY thing I didn't like was the mini-bathroom, the shower was fine, but the space for the toilet... I needed a little bit more room, but it was clean. The room had two beds and the bathroom door ...
Read more
2.0
Poor
Anonymous, Nov 2016
Pros (+) I didn't get to stay there. When I got there the hotel said they had informed Kayak that the room had been canceled and Kayak should had notified me. You didn't and I had to find something else and pa...
Read more
2.0
Poor
Matthew, Nov 2016
Cons (-) I won't stay here again. They claimed that I had no reservation after booking on Kayak and Getaroom when I arrived at 1:45 AM. They weren't helpful in finding me a room until I noted that there was no...
Read more

Location

32 West 29th Street, New York, NY 10001

What's nearby

  • Koreatown223 m
  • Empire State Building399 m
  • Madison Square Garden0.6 km
  • Times Square1.5 km
  • Rockefeller Center1.7 km
  • Broadway1.7 km
  • Theatre District1.7 km
  • United Nations Headquarters1.8 km
  • Museum of Modern Art2 km
  • Midtown Center2.1 km
  • New York City Center2.2 km
  • Tiffany & Co.2.3 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at The Paul Hotel Nyc-Chelsea

  • Where is The Paul Hotel Nyc-Chelsea located?

    The Paul Hotel Nyc-Chelsea is located at 32 West 29th Street in Midtown, 1.2 km from the centre of New York. Koreatown is the closest landmark to The Paul Hotel Nyc-Chelsea.

  • When is check-in time and check-out time at The Paul Hotel Nyc-Chelsea?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at The Paul Hotel Nyc-Chelsea.

  • Does The Paul Hotel Nyc-Chelsea offer free Wi-Fi?

    Yes, The Paul Hotel Nyc-Chelsea offers free Wi-Fi.

  • How far is The Paul Hotel Nyc-Chelsea from the airport?

    The Paul Hotel Nyc-Chelsea is 10.4 km from New York LaGuardia.

  • How does KAYAK find such great The Paul Hotel Nyc-Chelsea hotel deals?

    KAYAK scours the web for all room deals available at The Paul Hotel Nyc-Chelsea in New York and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Paul Hotel Nyc-Chelsea and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Paul Hotel Nyc-Chelsea.

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Good to know

Distance to downtown

Nearest Airport

Distance to airport

1.2 km
New York LaGuardia
10.4 km

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