Pros (+) Great staff. Very attentive and informative. Good knowledge of the area. Great room size.
2 stars
The Glengate Hotel & Suites
Photos of The Glengate Hotel & Suites
Overview
Glengate Hotel & Suites in Niagara Falls features a convenient location for those who are traveling for their honeymoon, a family vacation, and even those who might be in the area on business. The hotel offers 60 suites and it is a family-friendly location. Up to two children are allowed to stay at the hotel free, as long as existing bedding is used. Cribs are available for those who need them at no additional charge. Extra beds are available for an added charge per night. Languages spoken at the property include English, Russian, Hindi, and Arabic.
There are one and two-bedroom suites at the property, and nine of the suites even have personal hot tubs. Some of the other amenities found in the suites include free WiFi, TVs with satellite channels, coffee and tea making facilities, a phone, free local calls, air conditioning, a desk, and a private bathroom.
In the morning from 7AM to 10 AM, guests will be able to have a complimentary continental breakfast. The hotel also offers free parking in an underground area, a large patio where guests can relax, free WiFi in many of the public spaces, and a 24hr front desk.
Guests who stay at the property will be minutes from Rainbow Bridge, Horseshoe Falls, Cave of the Winds, and Aquarium of Niagara, among other interesting places to visit. Some nearby dining includes Queen Victoria Place Restaurant and Traveller’s Delight Restaurant.
Latest deals for The Glengate Hotel & Suites
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at The Glengate Hotel & Suites
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- ATM on-site
- Wake-up service
- Key access
- Key card access
- Express check-out
- 24hr front desk
Bedroom
- Fold-up bed
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
General
- Family rooms
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Accessibility and suitability
- Disabled Access
- Elevator
- No smoking
- Designated smoking area
Parking and transportation
- Free parking
- Private parking
Outdoor
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Complimentary breakfast
Pool and spa
- Hot tub
Laundry
- Iron and ironing board
Health and safety
- Daily housekeeping
Reviews of The Glengate Hotel & Suites
7.1
Good
3182 verified ratings
Wonderful
867
Very good
657
Good
738
Okay
288
Fair
275
Mediocre
131
Poor
226
Summary of reviews
Guests say
Guests appreciated the hotel's location, which was within walking distance to attractions like the Falls, and many found the staff to be friendly and accommodating. However, there were significant concerns regarding the cleanliness of the rooms and the outdated amenities. Several guests mentioned issues with maintenance and lack of responsiveness from hotel staff, particularly at the concierge desk. Overall, while some aspects were enjoyable, such as the breakfast and location, the condition of the rooms and some service elements left much to be desired.AI-generated from customer reviews
Sort by:Most recent
Score by provider
7.1 out of 10
225 reviews
6.8 out of 10
6 reviews
All reviews
Pros (+) room is big and the staff are freindly
Cons (-) parking is little small
Pros (+) This hotel was a decent place to stay for the price and I honestly have no really big complaints about it. The rooms were spacious. The bed was comfortable. The air conditioning unit worked well. All around good job.
Cons (-) The only things that I could honestly say we're a negative on the trip was that there was no microwave in the room and that there could be more TV channels for night time usage.
Pros (+) The beds were OK.
Cons (-) The staff didn't know the TV channel selections. When asked was given an outdated crib sheet. The bath/shower was a safety risk. No hand bars and the bottom of the tub was too slippery to stand on.
Pros (+) bathroom
Cons (-) breakfast
Location
5534 Stanley Avenue, Niagara Falls, ON
What's nearby
- Niagara Falls History Museum0.7 km
- Louis Tussaud's Waxworks0.8 km
- Ripley's Believe it or Not0.8 km
- Great Canadian Midway1 km
- Queen Victoria Park1.1 km
- Skylon Tower1.1 km
- Casino Niagara1.2 km
- Oakes Garden Theatre1.2 km
- Niagara Fallsview Casino Resort1.4 km
- Niagara Falls1.5 km
- Journey Behind The Falls1.7 km
- Three Sisters Islands2.4 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Glengate Hotel & Suites
Low season | January |
|---|---|
High season | July |
Average price (weeknight) | C$ 66 |
Average price (weekend night) | C$ 129 |
When to book a room at The Glengate Hotel & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
Top tips for your stay at The Glengate Hotel & Suites
FAQs when booking at The Glengate Hotel & Suites
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Niagara FallsGood to know
Value for money | 7.6 |
|---|---|
Distance to downtown | 0.5 km |