Otaru hotels

Pros: This hotel is in a fantastic location, just a stones throw away from Otaru station. The hotel rooms are slightly bigger than the average Japanese size rooms. The Onsen is nice. Excellent value for money, for a couple.

Pros: Location

Cons: Hotel is quite dated. Room light is too dim. No bath tub in the bathroom.

Pros: - Good Location and opposite JR Otaru station , near Otaru Sankaku Market. - Nice Two bedroom and Comfortable. - Nice Outdoor Onsen.

Cons: - Nothing

Pros: Staff were fantastic and the location was amazing.

Cons: Pillows were extremely uncomfortable and the bed a little hard. They also advised no tattoos in the onsen.

Pros: Location was amazing where the hotel is only 2 mins away from the main Otaru train station and surrounded by local stores and dessert places!

Pros: Very helpful staff, great Onsen, across the road from the station, no noise, convenient to restaurants and local shopping centre, easy bus journeys to Tenguyama and Kiroro ski areas, small town with a coastal vibe. Loved it!

Cons: All good! No issues!

Pros: Staff were fantastic and the location was amazing.

Cons: The pillows were extremely uncomfortable and the bed a little hard. Onsen advised no tattoos.

Pros: It was in a good location. The Onsen was stunning. The staff changed my room with no issues when I realised I booked a smoking room by mistake.

Cons: The pillows were so hard and it would be nice if there wasn’t discrimination against tattoos in the Onsen towards guests. But I know that’s cultural.

Pros: Actual rooms were clean Wasn't noisy Beds were comfy Very cheap price

Cons: Dirty and smelt like mold in some areas Communal area was cold and very closed in, no windows Lots of narrow stairs to carry luggage up

Pros: Close to Otaru station, very clean & comfortable bathroom (i think they just renovated the bathroom). Free coffee was great !

Cons: I think it's a renovated hotel, but unfortunately they didn't renovate (or may be haven't renovated yet) all facilities. I could smell the old building odors and there was stain on the carpet's room :(

Pros: Nice location near Otaru station. Rooms are narrow, but for the price it costs they are great!

Cons: Narrow rooms, but of course much better than the typical hostel bunk beds! Only one shower in my floor, so it can get a bit busy.

Pros: They are trying to be eco-friendly. It is a good start. They still change sheets/towels after every day, which is unnecessary. They also give out free single use product samples, but only to ladies. So not eco-friendly and also sexist. hmm.. Most staff were pleasant.

Cons: On employee was really rude. We had to leave early on the last day, just 15 minutes before the breakfast buffet started. The food was set out, and I made a bowl. The kitchen staff ran out and shouted, demanding I stop eating because it was a "rule". She shouted at us like we were children and tried to take the food from me. Almost all food contained animal products, so some of our group basically couldn't eat breakfast.

Pros: The bed was clean. The cleaning staff did their best given the whole place stank. The lone young female we saw on front reception was polite and helpful. They should employ more like her.

Cons: The whole place stank. The male staff on front desk were rude and unhelpful even refusing to give my wife the key to our room because it was booked in my name - she was registered for the room as well (including their having her passport details), but she had to wait for me to get back before she could go up to our room. We stayed in 8 different hotels on our trip and this was the only place we had a problem. The younger male on reception was the rudest person we encountered in Japan. Also, there was only one lift; this caused issues.

Pros: Location is near train station

Cons: Staff can’t speak English at all and even without any smile to get you feel hospitality that changed my impression to Japanese. Wont come back again.

Pros: Nice property but they badly need to improve the capacity of the internet

Cons: See above

Pros: Easy access to train station and adjoining mall. Great views to mountain and sea. Spacious foyer and dining areas.

Cons: Its a bit dated

Pros: Good location a little tired overall rooms large forJapan but fairly basic

Cons: Only two pillows per king size bed

Pros: The front desk staff (Kim) was very helpful in recommending dining spots and making reservations for us, providing transport suggestions for us. We were on the 14th floor, and the view was beautiful. Bed and pillows was nice and fluffy. Overall it was a very nice stay for the night.

Cons: Although the location is next to a mall, it is a bit far from the tourist areas ie Otaru Canal, Sakaimachi street and eating outlets.

Pros: Beautiful public areas and room. Attacked to ashopping center with decent food court. Nice bay and mountain views.

Cons: Location was two short train stops from central Otaru. While not a problem for us. It could be an issue for older and handicapped travelers.

Pros: Good hotel standard with large rooms.

Cons: Wifi is completely useless. You would expect a hotel in this category to have a functional wifi/internet connection, but it has not.

Pros: Clean and comfortable hotel close to the canal.

Pros: The room

Cons: The flexibility for check out time

Pros: Location of the property was good. Close to the main shopping street. Staff was very helpful and friendly.

Cons: The rooms. Rooms were small. Ceilings were low and the bathroom mirror was really low, so when you looked into it, you couldn’t see your face, only from your shoulders down.

Pros: The hotel has a wonderful restaurant. We enjoyed a buffet breakfast and a fabulous evening meal. Our room overlooked the canal, and we could walk from the hotel to many restaurants and places of interest.

Pros: Location is right next to the canal. Restaurants are just nearby within walking distance. Room is spacious.

Cons: Nothing.

Pros: The location Clean Friendly

Cons: Nothing

Pros: Nice location, however notting to do at the hotel. I think four stars is to high rating

Cons: Room is a bit small

Pros: We managed to check in before 12pm even though it was supposed to be 3pm. The room is consider spacious for 5 of us. There is a massage chair in the room which is really helpful after one day of walking. The view from the room was beautiful which we could see the canal. It is located about 6-700 metre from the JR. Will definitely stay in Hotel Nord Otaru again.

Pros: Location was good. Staff was helpful and nice.

Cons: Seems a bit pricey for the room size and amenities.

Pros: clean and comfortable room; helpful, nice and friendly staff; great location close to shopping area, JR and bus stations; nice breakfast; very enjoyable stay...

Pros: Every things are so nice

Pros: Good location, clean and pleasant environment.

Pros: Location really convenient

Pros: Nice spa, clean and spacious rooms, next to the small ski resort.

Cons: They seem to have guests from outside in the spa, which makes it a bit full, but still not crowded. Breakfast was okay, although many of their Japanese dishes were overly sweet and a bit pricey if you buy it separately (bit over 2000 Yen).

Pros: Out side hot spring is so nice!

Cons: Restaurant in front of the front desk is dark. I had dinner with my family.

Pros: Very sufficient lighting inside room. I am able to adjust the lighting in each part of the room easily.

Cons: The unsecured Free wifi doesn’t work at room.

Pros: Staffs are reasonably professional. They acted somewhat after we complained about the kids running above our suite.

Cons: We thought it's worth to pay top dollar (I mean $750/night is not cheap by any standard) for close enough ski hotel. All went well until the loud kids were running and shouting between private osen rooms. Then it's the disappointing dinner menu. It was nowhere near the $300-500/night osen standard. I get the extra dollar for private view, but didn't I just say it was ruined already?

Pros: Amazing spread of Japanese foods for breakfast. Comfortable 3 bed plus sofa-bed for four people. Great onsen, swimming pool and sporting facilities. Free parking and wifi.

Cons: Pricey. Adherence to rigid time schedule; 9.45am to finish breakfast and leave restaurant, 10am check-out is a bit rich on a Sunday morning!

Pros: Just 5 minutes away from ski resort & hotel offered free shuttle bus service to & from the resort. There was also free onsen onsite.

Cons: Their main restaurant required reservation - we didnt know this on our first night & we had to wait for an hour before we could be seated. Hotel has limited number of dining places & is quite far from other reataurants.

Pros: We had great stay!!! Will come back!!

Pros: Good breakfast, onsen in the room was excellent. Free shuttle to hotel from the station.

Cons: Hotel is dated, needs refurbishing. Dinner at night was mediocre.

Pros: Set in a beautiful ocean side, grand decoration, exceptional services from staff. We had a ocean view room, it was absolutely incredible. The decoration in our rooms was grand, like some posh families in the victorian times. The ocean view was absolutely spectacular, not to mention the private bath. Staff was attentive and polite, really second to none, only in Japan. Transportation is good, but you do need to plan ahead booking the shuttle from the station to the hotel.

Cons: Nothing, but if I had to be picky, the lighting could be brighter.

Pros: Ocean view room. Amazing vantage point for ocean & distant mountains. Could see birds & possibly sea lions, needed binoculars. Enjoyable set dinner & breakfast. Excellent service. Nice public bathing as well as private bath in room. Was able to open the bath sliding window once the snow outside was loosened with warmth from inside. Music & lights controlled from massive over king size bed. Hotel is aged (outdoors) Indoors would have been very lux in its day, still a great experience.

Cons: Location only good for Aquarium in the winter, did a little of the nature walk in the snow. However shuttle service is available & it’s about being in the hotel. Had we known there were spa services, might have arrived at check in time.

Pros: The room are a Bit old, but everything is working and clean. The 5 course french dinner which is optional did Wow us with excellent waiters and tasty food. Best of all were the private onsen overlooking the liighthouse n the sea Llml

Pros: The staff responded rather quickly to our requests. They gave an excellent service. The view of Otaru was just fantastic!

Pros: Complimentary transportation from the Station to hotel and vice versa.

Cons: Majority of them dont understand English. That's lead to communication break down.

Pros: Everything

Pros: The view of the sea and Otaru

Cons: Perhaps the counter staff can be more helpful. I was speaking to a staff with difficulty understanding English. As there were another staff which seems understand English better. She should help her out rather just watching me talking to her in difficulty.

Pros: It was one of the coziest hostel I've ever visited .As there're two cuties which have tails

Cons: None

Pros: Very nice stuff! :) Really cosy common room area! I felt really at home.

Pros: Very Japanese style!

Pros: Great Hostel! Host is very friendly and helpful! Rooms are nice and cosy. Breakfast is homemade, very delicious and healthy! Perfect place to stay!!!

Pros: the hostel is clean

Pros: The location is near to the sushi road, shopping centre, we can take a walk around. Love the greens around the house. The dog & cat are so cute. The staff is so nice, and helpful, though the owner is a little uncomfortable with.

Cons: The staff

Pros: The owners were very kind. I would highly recommends to have breakfast prepared by owner. It is worth of every penny. A true Japanese cuisine with lots of love and affection. A great location. Otaru canal, glass factory, steam clock tower all within walking distance.