Hotel Neuschloss Otaru

3-282,Shukutsu,, Otaru 047-0047, Japan
+81 134 229 111

Cheapest
rate per night

8.3

Excellent
based on 1,042 reviews
Hotel Neuschloss Otaru - Otaru, Japan
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Check-out
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Provider Nightly total
Booking.com C$ 251
TripAdvisor C$ 276
Booking.com
TripAdvisor

Good to know

Distance to city centre 5.4 km
Location rating 6.8

Rooms

Check-in
Check-out

Double Rooms

C$ 251+

Bed type
Provider
Nightly base price
Unknown
C$ 251 per night
Unknown
C$ 306 per night

Reviews

Pros

Cons

Traveller rating

50
27
7
1
0

Time of year

Traveller type

Show reviews that mention

+
aquarium in 5 reviews
atop a hill in 8 reviews
bit old in 11 reviews
great breakfast in 20 reviews
great view to ocean in 64 reviews
hot tub in 7 reviews
in-room onsen in 61 reviews
nice staff in 22 reviews
old hotel in 28 reviews
set dinner menu in 16 reviews
shuttle bus in 45 reviews
train station in 11 reviews
  • Excellent
    Feb. 2020
    10.0

    Set in a beautiful ocean side, grand decoration, exceptional services from staff. We had a ocean view room, it was absolutely incredible. The decoration in our rooms was grand, like some posh families in the victorian times. The ocean view was absolutely spectacular, not to mention the private bath. Staff was attentive and polite, really second to none, only in Japan. Transportation is good, but you do need to plan ahead booking the shuttle from the station to the hotel.

    Nothing, but if I had to be picky, the lighting could be brighter.

  • Good
    Feb. 2020
    7.5

    Ocean view room. Amazing vantage point for ocean & distant mountains. Could see birds & possibly sea lions, needed binoculars. Enjoyable set dinner & breakfast. Excellent service. Nice public bathing as well as private bath in room. Was able to open the bath sliding window once the snow outside was loosened with warmth from inside. Music & lights controlled from massive over king size bed. Hotel is aged (outdoors) Indoors would have been very lux in its day, still a great experience.

    Location only good for Aquarium in the winter, did a little of the nature walk in the snow. However shuttle service is available & it’s about being in the hotel. Had we known there were spa services, might have arrived at check in time.

  • Good
    Jan. 2020
    7.0

    Complimentary transportation from the Station to hotel and vice versa.

    Majority of them dont understand English. That's lead to communication break down.

  • Excellent
    Jan. 2020
    10.0

    The room are a Bit old, but everything is working and clean. The 5 course french dinner which is optional did Wow us with excellent waiters and tasty food. Best of all were the private onsen overlooking the liighthouse n the sea Llml

  • Good
    Dec. 2019
    6.7

    The view of the sea and Otaru

    Perhaps the counter staff can be more helpful. I was speaking to a staff with difficulty understanding English. As there were another staff which seems understand English better. She should help her out rather just watching me talking to her in difficulty.

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About

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.3 Excellent

based on 1,042 reviews

8.8

Service

8.6

Food

6.8

Location

4.4

Cleanliness

Things to Know

  • Friendly atmosphere
  • Impressive bathroom
  • Great menu
  • Great view

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Internet
Meeting/Banquet facilities
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24hr front desk
Sauna
Free parking
Designated smoking area
Storage available
Free Wi-Fi
Disabled Access
Elevator
Business centre
Concierge service
Gift shop
Laundry facilities
Laundry service
Room service
Spa
Hairdryer
Cable or satellite TV
Safe

FAQs when booking at Hotel Neuschloss Otaru

Where is Hotel Neuschloss Otaru located?

Hotel Neuschloss Otaru is located at 3-282,Shukutsu,, 5.4 km from the centre of Otaru. Otaru Nishin Goten is the closest landmark to Hotel Neuschloss Otaru.

When is check-in time and check-out time at Hotel Neuschloss Otaru?

Check-in time is 3:00 PM and check-out time is 11:00 AM at Hotel Neuschloss Otaru.

Does Hotel Neuschloss Otaru offer free Wi-Fi?

Yes, Hotel Neuschloss Otaru offers free Wi-Fi.

Does Hotel Neuschloss Otaru offer free parking?

Yes, Hotel Neuschloss Otaru offers free parking.

Does Hotel Neuschloss Otaru offer free airport shuttle service?

No, Hotel Neuschloss Otaru does not offer free airport shuttle service.

How far is Hotel Neuschloss Otaru from the airport?

Hotel Neuschloss Otaru is 75.7 km from Sapporo Chitose.

Does Hotel Neuschloss Otaru have a pool?

No, Hotel Neuschloss Otaru does not have a pool on-site.

Location

Most Popular Landmarks

  • Otaru Nishin Goten 0.7 km
  • Temiya Cave 2.8 km
  • Otaru Museum 3 km
  • Rinyu Morning Market 3.3 km
  • Otaru Canal Park 3.4 km
  • Sankaku Market 4.5 km

Getting Around

Sapporo Chitose 75.7 km
Asahikawa 125.7 km
Hotels Japan Hokkaido Prefecture Otaru Hotel Neuschloss Otaru