4 stars
Hotel Neu Schloss Otaru
Photos of Hotel Neu Schloss Otaru
Overview
Hotel in Otaru with a full-service spa and a 24-hour front desk This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, concierge services, and a 24-hour front desk. Housekeeping is available on request. HOTEL NEUSCHLOSS OTARU offers 58 accommodations with safes and slippers. Beds feature down comforters. 42-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.
Latest deals for Hotel Neu Schloss Otaru
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Hotel Neu Schloss Otaru
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Shuttle service (free)
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Open-air bath
- Toilet paper
- Toothbrush
- Public bath
- Bathrobe
- Private bathroom
Basics
- Free Wi-Fi
- Internet
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- Family rooms
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- Storage available
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Refrigerator
- Vending machine (drinks)
- Dining table
Services and conveniences
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- 24hr front desk
Accessibility and suitability
- Disabled Access
- Elevator
- Accessible by elevator
- No smoking
- Designated smoking area
Parking and transportation
- Shuttle service (free)
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Extra-long beds (> 2 metres)
- Alarm clock
- Wardrobe or closet
Laundry
- Laundry facilities
- Pants press
Workspace
- Desk
Things to do
- Gift shop
Spa
- Sauna
Reviews of Hotel Neu Schloss Otaru
8.5
Very good
700 verified ratings
Wonderful
317
Very good
156
Good
121
Okay
43
Fair
29
Mediocre
11
Poor
23
Summary of reviews
Guests say
Guests appreciated the beautiful location and views of the hotel, along with the amenities such as the onsen in the room and the breakfast options. However, many expressed dissatisfaction with the cleanliness and service, noting that the hotel felt rundown and that staff performance was lacking, particularly outside of the restaurant.AI-generated from customer reviews
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Location
Shukutsu 3-282, Otaru 047-0047
What's nearby
- Otaru Aquarium351 m
- Otaru Kihinkan0.7 km
- Otaru Nishin Goten0.7 km
- Otaru Museum3 km
- Otaru Canal Park3.4 km
- Sankaku Market4.5 km
- Otaru Miyakodori Shopping District4.5 km
- Otaru Station4.6 km
- Otaru Museum Bank of Japan4.6 km
- Tomioka Catholic Church5.1 km
- Marchen Intersection5.2 km
- Main Building of Music Box Museum5.2 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel Neu Schloss Otaru
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hotel Neu Schloss Otaru
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See most recommended stays in OtaruGood to know
Value for money | 8.3 |
|---|---|
Distance to downtown | 5.4 km |
Nearest Airport | Sapporo Okadama |
Distance to airport | 33.1 km |
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