The staff are patient and take their time to explain whatever we asked. They made sure we were taken care of. They found and supplied us with a wheel chair. They had a great disabled room. Easy access to a shopping mall.
For disabled it was a long hall but wheel chair availability made it easy.
Kids running around hote,l screaming well after 1100pm ,older hotel,needs updated.
They oversold the rooms. They did not have a room for me I had to sleep on a cot in a conference room!
Absolutely lovely stay
Not only was the lobby staff friendly and engaging, they were extra attentive. The room with the Parliament view was fantastic and no details were overlooked -- linens, towels, cleanliness. Could not have done better for reasonable price or for greater cost.
We loved everything!!! it was right in the center of everything, so walking was perfect.
there was nothing we didn't like.
Located on the Rideau Canal adjacent to Rideau Centre Shopping Mall and the Shaw Centre, The Westin Ottawa offers direct access to all the allures of Canada's capital city, from its thriving businesses to its many cultural diversions. With 47,200 square feet of state-of-the-art conference facilities and a 24-hour Business Centre, you'll discover effortless productivity during your stay. Our WestinWORKOUT® Fitness Studio, squash court and an indoor saltwater pool ensure you'll stay fit, too. Refreshing and bright, our 492 guest rooms and suites bring modern design and technology to your fingertips. Contemporary furnishings, environmentally friendly features and stunning views create a space that leaves you feeling instantly soothed.
Based on 2,753 reviews
Value for money
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