3 stars
Plaza Palenque Hotel & Convention Center
Km 27 Carr. Palenque-Catazaja, 29960 Palenque, Chiapas, Mexico
Palenque, Mexico
See location+52 916 688 0073Photos of Plaza Palenque Hotel & Convention Center
Overview
Suburban hotel with spa services and a 24-hour front desk This smoke-free hotel features an outdoor pool, a restaurant, and a poolside bar. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, spa services, and a business center. Hotel Plaza Palenque offers 98 air-conditioned accommodations with laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool.
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Amenities at Plaza Palenque Hotel & Convention Center
- Outdoor pool
- Spa and wellness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Air-conditioned
Bathroom
- Raised toilet
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Packed lunches
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
General
- Quiet street view
- Family rooms
- Seating area
- Telephone
- Pool view
- Storage available
Pool and spa
- Spa and wellness centre
- Massage
- Outdoor pool
- Pool towels
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
- Shuttle service (additional charge)
Accessibility and suitability
- Non-smoking rooms available
- Disabled Access
- Non-feather pillow
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Balcony
- Garden
Bedroom
- Extra-long beds (> 2 metres)
- Socket near the bed
- Wardrobe or closet
Things to do
- Board games/puzzles
- Game room
- Pool table
Workspace
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kids meals
Reviews of Plaza Palenque Hotel & Convention Center
8.0
Very good
424 verified ratings
Wonderful
152
Very good
97
Good
80
Okay
34
Fair
29
Mediocre
17
Poor
15
Summary of reviews
Guests say
Guests overwhelmingly expressed dissatisfaction with cleanliness, encountering issues such as cockroaches and poorly maintained areas. Service was also a major concern, with numerous reviews highlighting unprofessional staff and poor communication. Additionally, the wifi service was consistently reported as unreliable, causing frustration for several guests.AI-generated from customer reviews
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Score by provider
8 out of 10
38 reviews
Location
Km 27 Carr. Palenque-Catazaja, 29960 Palenque, Chiapas
What's nearby
- Aluxes Eco Park2.9 km
- Misol-Ha Waterfalls6.2 km
- Palenque6.8 km
- Pre-Hispanic City and National Park of Palenque6.8 km
- Rock Paintings of Sierra de San Francisco7.1 km
- Cascada de Roberto Barrios21.8 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Plaza Palenque Hotel & Convention Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.6 |
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Distance to downtown | 1.3 km |